Articles by Andrew Elvish
It’s not just a new year, it’s a new decade. And somehow this makes it feel bigger. Almost like we’re moving faster or reaching farther. Technology is certainly advancing at an unprecedented pace. While there’s a lot to talk about, there are three big security trends that we think will continue to have a huge impact in the year to come. 1. What is artificial intelligence and is it going to take over? We’ve seen countless versions of artificial intelligence (AI) in pop culture—think of Sonny in the 2004 film I, Robot or Rachael in Blade Runner—so we feel we know the technology. And, based on this, we believe our anxieties around it are warranted. But, the truth is that the science to produce even far less sophisticated versions of these characters just doesn’t exist. AI today Computers use data to help improve performance without being explicitly programmed Today’s AI science is focused largely on machine learning. With machine learning, computers use data to help improve performance without being explicitly programmed. This means that, through the use of algorithms and training, a computer can be programmed to determine which features it should use in the identification process to efficiently produce the most accurate output. Over time and based on a trainer’s feedback, for example, a computer can determine that using color rather than shape to identify a flower is more efficient because the results are more accurate. Machine learning in the physical security industry In the security sector, we’re seeing good results with automatic license plate recognition (ALPR) systems that employ machine learning. Today’s ALPR cameras and systems are better at recognising license plates from different countries, states, or provinces because they’re more efficient at identifying an ever-expanding number of inputs. We don’t need to worry that AI will be running our lives So, we don’t need to worry that AI will be running our lives. And, in fact, we should be relieved that machine learning can be used to identify scofflaw plates as this will help keep our roads and spaces safer. 2. Can we move beyond the single, secured door? With increased globalisation and the rise of multinational companies, organisations everywhere are facing new challenges around visitor, and employee access management. Protecting your environment is no longer as easy as securing a single door. As the nature of work becomes more complex, organisations are going to have to take a different approach for managing the flow of people through their facilities. Organszations are going to have to take a different approach for managing the flow of people through their facilities The challenges of traditional access control We’ve seen that relying exclusively on a static access control system can increase workload and inefficiencies. With this approach, granting and revoking temporary access and provisioning employees is a labor-intensive process. It requires hands-on participation from security operators and front office staff. There is no guarantee that corporate or regulatory policies are being followed as well as little-to-no traceability. And, ultimately, the process is, by its very nature, prone to human error. Large conglomerates have been meeting these challenges by developing tailor-made solutions based on physical identity management. These systems are costly and require 3rd party support. Smaller organisations simply could not afford the time or resources necessary to implement them. Heading into 2020, we’re seeing an increase in out-of-the-box solutions that will allow organisations of all sizes to move to cloud-based identity management systems. How Physical Identity and Access Management (PIAM) systems can help More affordable Physical Identity and Access Management (PIAM) solutions will help organisations secure their systems and facilities by effectively managing access requests based on an individual’s identity and an organisation’s security policies. They can ensure that only those individuals who have the right to access a secured area can do so by managing and automating the process. In effect, by extending an access control system with a PIAM, organisations of any size will be able to reduce workloads, fully implement corporate policies, and better protect their spaces. 3. Should we be nervous about facial recognition? We shouldn’t be surprised by the public’s fear of facial recognition. The idea that private citizens can be identified and tracked in public is the stuff of political espionage and sci-fi thrillers. But, beyond the fictional examples, we’ve also seen cases where facial recognition gets it wrong. Incorrectly identifying an innocent man for a robbery twice or having difficulty distinguishing members of the same race are just some of the real-world reasons people don’t trust facial recognition. How facial recognition can increase security Facial recognition technology can play a huge role in helping keep people, assets, and spaces safe. It can monitor visitors to improve safety and efficiency, assist security personnel by helping to reduce response times, and aid in the investigation of incidents. Facial recognition technology can play a huge role in helping keep people, assets, and spaces safe In the coming year, we’re going to see a greater focus on developing solutions that use a privacy-by-design approach. For video surveillance applications, this will include the ability to automatically mask—through blurring or pixelation—persons in live and stored video feeds. The system itself will ensure that only authorised personnel can access un-pixelated or blurred images and only in cases that warrant it. Anonymisation Using this approach will help reduce concerns and increase protection, which will lead to greater accuracy and trust. In parallel, technology providers must continue to work with regulating bodies to ensure that the policies around implementing and using any surveillance technology, especially facial recognition, align with our values. With all these trends, we’re seeing the relationship between people and technology evolving. When we focus on improving the lives of people in our communities, we can harness the power in these advancements and make a real difference.
Last year, Genetec predicted that cybersecurity would be taken much more seriously as the Internet of Things (IoT) opened more doors for hacking and network take overs. We also predicted that that there would be an increase in the adoption of Software as a Service (SaaS), expanding choice and convenience from new ownership models via hybrid (on-premises and Cloud) and Cloud-only models. Cyber Accountability awareness 2017 was also a year of awareness about ‘Cyber Accountability’. Rising cyber-crime and the increasing threats saw organisations taking direct action to mitigate their risks. There was a greater demand for cybersecurity/cyber-incompetence malpractice insurance in the physical security space. The physical security industry is continuing to grow at a rate that most other industries would envy. However, the “race to the bottom” and the rise of ultra-low-cost surveillance sensor equipment is negatively affecting the industry as a whole on several levels: Not only are profit margins being eroded, but these ultra-low-cost devices are being fielded and subsidised by state-owned organisations which raises troubling questions around privacy, data sovereignty and cyber security. More focus on privacy protection In 2018, we will see a lot more focus on privacy protection and compliance. People want to feel safe, but not watched. This is where privacy protection and encryption technology play a role in ensuring that security professionals have enough information to be able to do their job while protecting the privacy of the public. In addition to privacy and data protection, there is a greater demand for organisations and institutions to not only make sense of an increasing array of data from sensors and connected devices, but to take meaningful and smart action on these data. Software that help organisations build and activate this type of operational resiliency and security intelligence will lead the way in 2018. Genetec celebrated its 20th anniversary and welcomed its 1,000th employee in 2017. We are still proudly privately owned and will continue to grow and march to our own drummer while delivering our usual brisk pace of software innovation.
With security, as with any business cost-centre, business leadership wants to find savings where they make sense. As a result, one of the trends we are seeing is that security departments are teaming up with other departments - IT, operations, marketing - to maximise their investment in security systems and leverage the data collected by their physical security sensors to inform their business strategies. Rise in cyber-attacks We have also seen a worrying increase in cyber-attacks, like the high-profile Mirai botnet that turned infected devices like cameras and NVRs into launch pads for malicious denial of service attacks. This attack and others highlight that cyber criminals are taking advantage of our increasingly connected world. We must focus on the security of our security systems and harden them against this type of criminal activity. Growing demand for cybersecurity Rising cyber-crime and its increasing threat to businesses have prompted organisations to take direct action to mitigate their risk. As a result, we expect to see a greater demand for cybersecurity malpractice insurance in the physical security space. This will become “table stakes” for security integrators who are working on projects in critical infrastructure, large-scale enterprise, and government projects. Rise of cloud computing We also expect 2017 to see a continued rise in the importance of cloud computing - with end-users in the security placing emphasis on term - or outcome-based ownership versus perpetual licenses. In addition to the significant cost savings and flexibility associated with this type of ownership, moving more data and computing to the Cloud will allow organisations to transfer a big piece of their cyber security risk to companies who have global teams dedicated to maintaining data security (Microsoft, Google, Amazon etc.). Smart community security projects In 2016, we at Genetec saw significant growth across all regions and some remarkable traction for our cloud-based offerings. Together with distributed Stratocast VSaaS offerings, our Citywise approach to sharing and collaboration in cities helped to build powerful, connected and smart community security projects. Collaborative case management We also took a decisive step into the world of collaborative case management with the release in October of Genetec Clearance, a cloud-based service designed to help law enforcement solve crimes more effectively by collaborating with other departments, outside agencies and the public. We are looking forward to sustaining our rapid pace of growth and new partner relationships in 2017. See the full coverage of 2016/2017 Review and Forecast articles here
Genetec Inc. kicks off new podcast series with Privacy by Design Architect and former Ontario Privacy and Information Commissioner, Dr. Ann Cavoukian. Engage, the new Genetec podcast, offers thought-provoking perspectives on the impact of security technology from thought leaders and visionaries worldwide. “When we talk about privacy vs. public safety, I can assure you that it is never privacy that wins, nor should it be. But what I reject, is the proposition that privacy must suffer,” insists Dr. Ann Cavoukian in ‘First Principles’, the inaugural episode of Engage, a new podcast series hosted by Genetec Inc. Engage - A Genetec podcast Focused on exploring key industry themes with global thought leaders and spanning multiple disciplines, Engage - A Genetec podcast, will examine a broad spectrum of safety and security topics, from digital transformation in business, city, and government operations, to vital technology topics including privacy, data sovereignty, and more. In ‘First Principles’ episode, Engage hosts Kelly Lawetz and David Chauvin take on the often-controversial topic of privacy. “In the world of privacy, Dr. Ann Cavoukian is a formidable force,” said Andrew Elvish, Vice President of Marketing at Genetec, Inc, adding “While Information and Privacy Commissioner for the province of Ontario, Canada, her work on Privacy by Design sparked a global revolution on how privacy is perceived by putting the onus on providers instead of users.” ‘Privacy by Design’ It is an important perspective that resonates within the practice of physical security" Andrew adds, “Dr. Cavoukian champions a pragmatic, proactive approach, which she feels is especially important in an age when more personal and behavioural information is being used to track and anticipate our activities. It is an important perspective that resonates within the practice of physical security as much as it does in the wider public.” During this interview, Dr. Cavoukian who is now Executive Director of the Privacy and Big Data Institute at Ryerson University, talks about the importance of adopting a ‘Privacy by Design’ approach to software. She argues that the old ‘check the box’ model for privacy compliance no longer holds up, when considered in light of the type and volume of information being shared. Protecting privacy and upholding physical security When a software solution is designed from the ground up with privacy in mind, organisations don’t have to choose between protecting the privacy of individuals and their physical security, creating a win/win for the individual and the organisation. Dr. Cavoukian believes that there can be a positive-sum between privacy and security. “Get rid of the ‘versus’ and let’s embrace privacy and embed it into the code of information technologies, business practices and networked infrastructure,” she adds.
Serving customer needs is the goal of most commerce in the physical security market. Understanding those needs requires communication and nuance, and there are sometimes surprises along the way. But in every surprising revelation – and in every customer interaction – there is opportunity to learn something valuable that can help to serve the next customer’s needs more effectively. We asked this week’s Expert Panel Roundtable: what was the best lesson you ever learned from a security end user customer?
Genetec Inc. (“Genetec”), a renowned technology provider of unified security, public safety, operations, and business intelligence solutions announced that it is significantly expanding its digital initiatives to make it easier for customers and partners to stay connected and informed over the coming months. Following the success of Connect’DX, the Genetec virtual trade show and conference, the company is planning a similar event in the fall. Genetec is also ramping up its education programs with the immediate online availability of its entire technical curriculum including instructor-led classes, bespoke training, and self-paced learning options. Genetec also announced it will significantly reduce attendance at major in-person trade shows, conventions and conferences for the rest of the year. Genetec digital experience The whole Genetec team is motivated and engaged to help the people who put their trust in us" “The whole Genetec team is motivated and engaged to help the people who put their trust in us,” said Pierre Racz, President of Genetec, Inc. “These initiatives are about doing the right thing for our customers, our employees, and the industry as a whole. While we are all keen to get back on the road and interact with our customers and colleagues in person, I would much rather lose business than put a single customer or employee at risk.” Over 8,200 industry professionals from all over the world registered for Connect’DX. Each of the 4,750 attendees who participated in the event spent an average of 9 hours each attending expert panels, educational sessions and product demos, and visiting partners’ booths, leading to a total of 20,057 unique presentation views and 22,426 booth visits. Over 40 hours of content from Connect’DX is now available on-demand from the registration page, for existing registrants, and the post-show registration page for newcomers. First virtual trade show Building on the success of its first virtual trade show, Genetec is planning another Connect’DX event this fall. An invitation-only gathering, it will be targeted at partners, consultants and end-users. The company is also announcing a bi-weekly podcast that will explore the everyday challenges of managing and improving security, operations and intelligence with a practical look at real-world solutions and best practices. More information on both initiatives will follow soon. “We are presented with a significant opportunity to reassess our in-person events model and think in nontraditional ways,” said Andrew Elvish, Vice President of Marketing at Genetec. Online training and certification In the last 6 weeks, the Genetec education team has already remotely trained over 900 professionals “Looking ahead, we will be putting the emphasis on our signature in-person events such as our Connect series, and in the near term focusing on digital experiences that deliver a high level of engagement without having to travel. The overwhelmingly positive feedback we received from everyone who participated in our first digital experience, Connect’DX, clearly demonstrates that the physical security industry is ready to embrace new ways of connecting, networking and learning.” To ensure continued access to its training and certification classes in spite of the current travel restrictions, Genetec is making its entire course curriculum and instructor-led classes available online, leveraging the latest learning technologies. In the last 6 weeks, the Genetec education team has already remotely trained over 900 professionals and is ramping up its schedule of offerings with live training courses across all time zones while also offering opportunities for self-paced learning. Bespoke training is now also available online with a dedicated instructor. Comprehensive technical training curriculum “Our team is fully committed to providing the best learning experience possible to all our customers around the world. After rigorously testing and vetting new approaches, we are offering a comprehensive technical training curriculum in a fully virtual environment, making use of several great tools and new techniques, including: our Learning Management System, a practice environment within Microsoft Azure, how-to videos, revamped exam scenarios, and hardware simulators, to name a few,” said Nadia Boujenoui, Vice President of Customer Experience at Genetec. “We have pushed hard to ensure multiple online training options are available to customers but some things haven't changed, including the individual attention from our talented instructors, our trainer-to-student ratio, and rich discussions with other professionals during our live courses, all of which are key to effective learning.”
Genetec Inc. (“Genetec”), globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions has released the full conference agenda for Genetec Connect’DX, the company’s first virtual trade show taking place April 20th to April 22nd, 2020. Genetec Connect’DX Focused on technology, innovation and the challenges affecting the physical security industry, Connect’DX will offer a virtual meeting place for anyone looking to learn and engage with industry peers. Connect’DX will provide an opportunity for security professionals from around the world to directly engage with each other as well as with Genetec and its partners, while also providing a platform for industry leaders from across a wide range of markets to share their thoughts. Connect’DX will offer a virtual meeting place for anyone looking to learn and engage with industry peers Taking place across multiple time zones, in multiple languages, Connect’DX will feature over 30 hours of on-demand content, 10 hours of live broadcast, in-depth sessions with the Genetec Technical training team, and live Q&As. Technology Partner Pavilion Combining panels with end users, experts and thought leaders, educational sessions, security technology insights, and product demos, Connect’DX will give attendees an opportunity to expand on their knowledge of Genetec technology while engaging directly with the people who influence, design, and implement it. The event will also feature a Technology Partner Pavilion where major software and hardware technology vendors from the physical security industry will showcase their latest products enhancements, and native integrations with Genetec solutions. “With trade shows and conventions being cancelled all over the world due to the global pandemic, we wanted to build an event that is similar in spirit to our traditional conference experience. We have designed an exceptional event where thoughtful talks, panels, training, and product insights become an entirely web-based, digital experience,” said Andrew Elvish, Vice President of Marketing at Genetec Inc, adding “Connect’DX is the place where anyone in the physical security industry can congregate to learn and exchange ideas, regardless of where they are in the world.”
Genetec Inc. (Genetec), a technology provider of unified security, public safety, operations, and business intelligence is pleased to announce that it has opened pre-registration for its first virtual tradeshow, Genetec Connect’DX, taking place April 20-22, 2020. Building on the company’s strong culture of innovation, Genetec has designed Connect’DX to connect physical security professionals from around the world directly to Genetec experts and industry leaders. In what would normally be a busy conference calendar including such events as ISC West, IFSEC and Intertraffic, all postponed due to COVID-19, the business wants to be sure to engage and support its customers as they normally do in-person. Physical security solutions “Our team looks forward to bringing Genetec solutions directly to the customer and we are happy to do so in a new way this April. Though we love connecting in person, we’re excited by the opportunity to bring everyone together online,” said Andrew Elvish, Vice President of Marketing at Genetec. “We’re ready to showcase our portfolio of physical security solutions, discuss key trends and technologies that affect our industry and provide a preview of what is to come from our product teams,” he said. Sessions on key trends and new technology While the complete Connect’DX agenda and keynote speaker list is yet to be published, the event is shaping up to include: Sessions on key trends & new technology Keynotes from industry leaders including Pierre Racz, Genetec President Genetec product demos and Q&As with the product team Panel discussions on industry topics including privacy, cybersecurity and cloud Free training sessions from our training department To receive all of the pre-show information, get first access to the agenda, and early bird session registration details, be sure to sign up on the Connect’DX pre-registration page today.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, has announced its show lineup for ASIS 2017, where it will be exhibiting at Booth 3147 at the Kay Bailey Hutchison Convention Center in Dallas, Texas. Recognised by IHS Markit® as the only vendor to achieve top market share rankings across multiple security and hardware appliance categories in 2016, the company will demonstrate how its latest innovations help enterprise, transportation, education, government, and retail customers ‘Protect the Everyday’. Early technology demonstrations Genetec will offer early technology demonstrations of Security Center 5.7, the next planned version of its open architecture, unified security platform that combines access control, video surveillance, ANPR, analytics and communications. New capabilities will include expanded cybersecurity and authentication features; unified analytics to provide smarter, more actionable data; individual privacy and advanced data protection; as well as state-of-the-art graphical reporting. “Following a year of cyber-attacks, privacy breaches, and shoddily-designed equipment making the headlines, it remains our mission to engage and educate IT and security professionals on the issue of cybersecurity,” said Andrew Elvish, Vice President Marketing, Genetec Inc. “At ASIS this year, Genetec will reiterate the urgency for its integrators and customers to establish trusted best practices to keep people and organisations safe and secure. With this latest version of Security Center, we continue to address these concerns head-on by offering unmatched levels of authentication, encryption and authorisation,” added Elvish. Visitors to Genetec's booth will also be able to get demonstrations from its ecosystem of trusted technology partners Security Center Synergis ACaaS Genetec will also preview its upcoming Access Control as a Service (ACaaS) offering, designed to make access control more convenient and easier to maintain, with extended accessibility. In addition to speedier deployments, this new offering will deliver greater scalability and bring ACaaS to enterprise users, removing the need to invest in extra IT staff, costly on premises equipment, and time-consuming maintenance requirements. Genetec will unveil new additions to its Streamvault™(SV) line of all-in-one, turnkey security infrastructure appliances. Starting this autumn, Streamvault will offer a wider selection of enterprise-grade servers, workstations, and storage solutions. These will complement Genetec’s portfolio of all-in-one security appliances and deliver the same exceptional performance, convenience and peace of mind that have made Genetec the only open-platform VMS provider to achieve a global top-5 ranking* for back-end video surveillance equipment. Expanded partner ecosystem Visitors to the Genetec booth will also be able to get demonstrations from its ecosystem of trusted technology partners, including a vast selection of cameras, biometric and access control devices, body worn cameras, storage, and software solutions.
Genetec Inc., a provider of open architecture security and public safety solutions, announced its plans for IFSEC International 2017. The company will demonstrate and preview its latest innovative technologies that help both integrators and end-users protect, improve, and implement security solutions within their environments. IFSEC 2017 will take place at ExCeL London from 20th – 22nd June. Genetec will be exhibiting at Stand F500. Security Center 5.6 IP security platform Genetec will demonstrate Security Center 5.6, the latest version of its unified, open architecture IP security platform. The company will also feature Genetec Retail Sense, an analytics application designed for retail marketing and operations, and Genetec Clearance, a collaborative case management solution for law enforcement and security professionals. A vast selection of supported video, access control, and storage hardware and software systems from the Genetec ecosystem of partners will also be showcased. Genetec plans to offer a preview of its upcoming Synergis Access Control as a Service (ACaaS), designed to minimise end-user reliance on corporate IT, and eliminate the need for on-premises servers and other costly IT kit. Connected to Microsoft Azure, Genetec Synergis ACaaS will offer speedy deployment times, extensive scalability, and maximum security for customer data. Border control Genetec will also sponsor a new, speaking series called Borders & Infrastructure Theatre, created to address the specific needs and requirements for managing large-scale multi-stakeholder security issues, including: border control, critical national infrastructure, law enforcement and transport security. “Over the past twenty years Genetec has built on its leadership in Video Management Systems to become a trusted technology partner offering a multifaceted portfolio that is used by many of the world’s largest businesses, governments, and organisations,” said Andrew Elvish, Vice President of Marketing at Genetec. “Visitors to our stand at IFSEC this year will see that despite the extraordinary technology on display, Genetec’s focus remains squarely on protecting the everyday.” Genetec Retail Sense taps into existing security infrastructure investments to deliver powerful business insights Cyber security This latest version stays consistent with the Genetec commitment to cyber security and advanced ‘hardening’ measures and standards that address the constantly changing nature of security threats. With advanced authentication, authorisation and encryption standards in Security Center 5.6, Genetec remains dedicated to protecting organisations, security systems, their people, data, and assets. Also featured in Security Center 5.6 is a new HTML5 web client with enhanced mapping interface, new access control and video device integrations, and the ability to use number plates as access control credentials with the new AutoVu SharpV camera. Genetec Clearance case management system Built on its open-architecture, Genetec will demonstrate its latest applications dedicated to offering value-add intelligence and collaboration benefits for new and existing business verticals. Genetec Retail Sense taps into existing security infrastructure investments to deliver powerful business insights and help retail marketing, operations and merchandising teams understand in-store shopper behaviour. Genetec Clearance is a collaborative case management system designed to speed up investigations by enabling organisations to collect, manage, and share any kind of multimedia evidence amongst a diverse group of stakeholders. Genetec Clearance helps law enforcement officers, investigators, and security managers gather digital evidence from a variety of sources (such as Genetec Security Center and other video management systems, body-worn cameras, in-car video systems, and smartphone footage from bystanders and witnesses), and easily store, manage, review, and share it from within a single application.
H.265 compression, apps and the inherent security of security systems were some of the themes to be gleaned on the first day of IFSEC International. Almost every video exhibitor I saw on day one of the show mentioned that many of their products use H.265 compression in these days of high definition, bandwidth-hungry cameras. Over at Vivotek’s stand, for example, Emilio Sanchez, project consultant, spoke of the company’s H.265 Smart Stream compression algorithm. He said this saves anything between 70 and 90 percent bandwidth, depending on the amount of movement in the images, compared to H.264. People are asking for higher resolution video, which requires greater recording capacity to accommodate, hence the need for H.265. 360-degree surveillance Vivotek also displayed its 360-degree fisheye camera with built-in infra-red illumination, and a 180-degree camera fitted with four image sensors designed to provide a single, seamless image on the monitor. The company also emphasised its products being tailored to various vertical markets, such as a people-counting camera for retail applications (which also measured the heights of people in a scene) and city surveillance products. Another exhibitor with a focus on vertical markets is manufacturer and distributor Genie CCTV. John Boorman, sales director, explains that various verticals have different requirements, as examples, fingerprint recognition, gait recognition or face recognition. The company believes in communicating with end-users as well as installers and integrators, and this approach is helped by having a full-scale demonstration facility at their headquarters. When I asked him about cutting the number of cameras or decommissioning entire public space CCTV networks by various UK local councils because of squeezed budgets, he said he is not surprised as no thought was given to maintenance budgets when the schemes were first set up. At the Y3K stand, all of its Smart-I range can be accessed through apps to control products such as PIRs, contacts and the wireless power control socket and repeater Apps are a major theme at IFSEC Apps are all over the place at the show this year. One instance is the Y3K stand where all of its Smart-I range can be accessed through apps to control products such as PIRs, contacts and the wireless power control socket and repeater. Using the app, the user can control cause and effect settings and can be emailed or can receive a text alert when certain events occur. Mike Barrett, national sales manager, explains that other consumer markets drive the development of the home security market, such as camera modules used in mobile phones. “The theme is that everything is app-driven. It has existed for a long time but was expensive – now it’s much less expensive and more readily available.” Other features of Smart-I cameras include easy setup – such as using a QR code instead of having to enter a load of IP information – and easy pairing to Wi-Fi. And over at key management specialists Morse Watchmans, mobile apps as well as ease of use, integration and better technology are said to improve systems. Cyber and physical security What secures the security systems is another theme at the show. Bosch Security Systems, for example, has a mission to encrypt its range of cameras and recording platforms. The idea is to safely store all certificates and keys for authentication and encryption – which is part of ensuring secure communications in a network – to avoid "flashing" of firmware by hackers. Meanwhile at video management system company Genetec, Andrew Elvish, vice president of marketing and product management, was almost evangelical about the need for good cybersecurity on physical security products, especially where cybersecurity and physical security meet. “Cybersecurity has to be approached at a very fundamental level of the network. We have very unique cybersecurity features that are demanded by our enterprise customers.” After a quiet start on the first day, the aisles at the Excel exhibition centre in London became busy and the noise level rose by quite a few decibels. Tomorrow I’ll be reporting on day 2 of IFSEC, and I expect it will be busier still!
Genetec will offer previews of new technologies and launch their new Security Center subscription model at IFSEC 2016 Genetec Inc., a provider of open-platform, unified IP security solutions, invites IFSEC International 2016 attendees to visit its newly-designed experience centre at stand # F550 for demonstrations and previews of technology, trends, and insights that are shaping the physical security industry in 2016 and beyond. The conference takes place from 21-23 June at the Excel Centre in London. Security Center 5.5 demonstrations Visitors to the Genetec stand will be able to see the first public demonstration of Security Center 5.5, the latest version of its flagship unified security platform, featuring added authentication and authorisation protection, new encryption and privacy features, a disaster recovery mode, video management enhancements, expanded access control features. Genetec will offer previews of new and in-development technologies benefiting large-scale enterprise and institutional clients with advanced new decision support capabilities and an intuitive map-based user interface. Additionally Genetec will demonstrate its new Security Center Subscription model with “pay-as-you-go” based ownership that removes the usual operational expenditure (OpEx) costs for a term-based, affordable introduction to Security Center for enterprise and small and medium size (SMB) outlets. Privacy & security To ensure the highest levels of privacy, users can now automatically anonymise the identity of people on camera by employing a new foreground-masking feature. The software streams a redacted version of the video with encrypted and locked access to the original, ensuring security operators in the control room cannot personally identify individuals unless a valid security issue requires them to do so. Combined with a series of encryption, authentication and access security measures, Security Center assures sensors such as cameras, intercoms and door controllers stay ‘hardened’ to cyber-attack. In the 2016 conference Genetec will be addressing the concerns of balance between privacy and security by introducing new privacy and security controls Security Center users can implement digital certificates to establish trust within their security environment, while the use of the latest encryption standards such as TLS, AES-128, and RSA results in more secure communications between all Security Center client and server applications. Taking it one-step further, Security Center can encrypt video data at-rest (while the data ‘rests’ in an archive), or in-transit (while the data is in movement on the network), ensuring the privacy of live and recorded video. To streamline multi-organisation collaboration, organisations can leverage third-party claims services, including Microsoft Active Directory Federation Services, to authenticate and manage Security Center users across organisations and domains. “It is correct that visitors to IFSEC are rightly concerned about discovering the right balance between privacy and security,” said Andrew Elvish, Vice President, Marketing and Product Management at Genetec Inc. “At this year’s conference, we are addressing these concerns head on by introducing new privacy and security controls that enable systems to be best matched to the specifics of the situation in which they will be used.” Flexibility of ownership Genetec has announced two new subscription-based ownership models for its flagship unified security platform, Security Center, addressing the evolving way customers wish to own and access software. Security Center Subscription introduces new flexible ownership and payment options that allow customers to receive the same local, on-premises version of Security Center but pay for it on a monthly or annual basis, as opposed to purchasing the entire system up front. When purchasing on subscription, customers also benefit from the Genetec online support resources and qualified support professionals by phone or through live chat, as well as access to Security Center Cloud services with risk-free trials included in the price. Security Center Subscription is available immediately through a new Genetec self-service portal. Security Center Compact is a new entry-level offering which supports up to 25 cameras and provides an easy “no training required” option for smaller sites and customers with basic video management requirements. It offers a clear upgrade path as an organisation’s security needs evolve, enabling users to move on to a higher edition of Security Center without having to install or redeploy new system software. Genetec certified channel partners can sign up for offer clients a 90-day trial of Security Center Compact through the Channel Partner Portal. Law enforcement & parking The Genetec experience centre IFSEC will feature the latest version of its AutoVu™ automatic number plate recognition (ANPR) solution, highlighting the newest tools for law enforcement and parking with the latest generation Sharp and Sharp X camera hardware. AutoVu Managed Services and Free-Flow offer new parking enforcement and management modules that helps increase parking efficiency.
ISC West has seen manufacturers' efforts to simplify the installation, serviceand deployment of security solutions for systems integrators Efficiencies come in all shapes and forms for systems integrators in the security industry, and ISC West 2016 was a testament to manufacturers' efforts to simplify installation, service, maintenance and deployment of IP video specifications for installers. GURU smartphone app with audit reporting capabilities March Networks, Ottawa, Canada, a provider of intelligent IP video solutions, unveiled new service and support capabilities to help certified partners and customers access at-a-glance intelligence on their video surveillance networks. The video installation audit and managed services system visualisation tools introduced at the show automate configuration and inventory reporting, making it easier to get a complete overview of March Networks system installations and more accurately manage even the largest enterprise video networks. A new installation audit feature available in the latest version of March Networks’ free GURU Smartphone Application enables technicians to run installation reports on any 8000 Series Hybrid NVR or RideSafe GT Series Hybrid Transit NVR system. The report includes a comprehensive snapshot of a system’s key configuration details, including: device, network and storage information; disk status; text channels; camera data rates; and a thumbnail image of each connected camera’s field-of-view. The installation audit lets integrators quickly review and verify system settings once an installation is complete. It also allows them to share the report with a customer if desired, either to support existing service level agreements or simply to provide a detailed reference document. The report is especially valuable for integrators working with subcontractors on large, multi-site installations, allowing them to confirm quality and consistency at each location. March Networks Insight for multi-site video installation monitoring In addition, a new offering available through March Networks Managed Services now makes it possible to administer large, multi-site video surveillance networks more efficiently. Called Insight, it provides a visual overview of the video system through secure, online dashboards. After logging into Insight, they can view their entire video installation on an interactive map and manipulate the data to see outstanding service issues and product warranty information. Another dashboard displays data on issues and trends in a series of charts and graphs that can be changed by date, issue type and other criteria to help customers get the information they need in a format that’s easy to review and understand. The free GURU smartphone application comes with new audit reporting capabilities,making it easier to get a complete overview of March Networks system installations “The GURU mobile app now has important changes that appeal to the integrator community and includes a QR code that makes it easier to get information necessary to troubleshoot and maintain equipment, reducing installation and service time for installers,” says Ru Wadasinghe, Vice President of Professional Services and CIO. “It’s applicable across the entire line of products and the QR codes make channel partners’ lives easier, especially in tracking thousands of devices across the network,” he says. They can send reports to customers with auditing capabilities and provides another level of managed services, he adds. New Genetec subscription service Genetec, Montreal, Canada, a provider of open-architecture, unified IP security solutions is opening up additional opportunities for recurring monthly revenue with a new Security Center subscription programme that gives installers and their customers pay-as-you-go licensing for its on-premises video management system called Genetec™ Security Center. Subscribing customers pay for it on a monthly or annual basis, as opposed to purchasing the entire system upfront. Rather than incur upfront software costs, installers can present users with access to the Security Center on a term contract that gives them the flexibility of paying on a monthly or yearly basis, says Andrew Elvish, Vice President of Marketing and Product Management. “It really changes things,” Elvish says. “Previously we were known as perhaps only playing in the high-end enterprise space but now this software is available at a dealer upfront cost of about $3 per camera. It also translates to a monthly operating expense, rather than a large upfront capital expenditure for the user, which makes it suitable for a whole new range of customers,” he says. Elvish says a recent Gartner Inc. industry report noted that by 2020 more than 80 percent of software vendors will change their business model from traditional license and maintenance to subscription, regardless of whether the software resides on-premises or in the cloud. Security Center Compact for smaller sites As part of its new subscription model, Genetec also introduced Security Center Compact, a new entry-level edition available only through subscription. The new edition of Security Center supports up to 25 cameras and provides an easy, “no training required” option for customers with basic video management requirements, making it a good fit for smaller sites. In addition to providing smaller-site video surveillance, Security Center Compact offers a clear path as an organisation's security needs evolve over time. Security Center Compact users can simply update their subscription and purchase a higher edition of Security Center as their system grows, avoiding the need to install and/or re-deploy new system software.
ISC West attendees will experience a strong Genetec focus on cybersecurity under the banner of “Security-of-Security” At ISC West 2016 Genetec™, a leading provider of open-platform, unified IP security solutions, invites ISC West 2016 attendees to visit its newly-designed experience center at booth #26 057 for a look at technology, trends, and insights that are shaping the physical security industry in 2016 and beyond. ISC West runs April 6th - 8th, at the Sands Expo Center in Las Vegas, NV. ISC West attendees will experience a strong Genetec focus on cybersecurity under the banner of “Security-of-Security”, as well as previews of new and in-development technology designed to offer large-scale enterprise and institutional clients a powerful way to manage multi-dimensional threat scenarios. To address these increasingly sophisticated customer needs, Genetec will expand its Security Center platform with a new product edition—currently codenamed ‘Mission Control’— to include the ability to proactively plan for and respond to threats and incidents with a variety of advanced decision support capabilities (incident management, standard operating procedures, embedded operator response workflows, and auditing of responses). Genetec will also feature the latest version of its flagship unified security platform Security Center 5.4, along with the newest models of its family of turnkey network security appliances known as the Smart Vault™ (SV). Genetec Security Center 5.4 includes enhanced measures to protect data security and privacy, improved operator experience through map-centric monitoring, and integration support for H.265 cameras. The Security-of-Security To mitigate the risk of cyber-threats, Security Center users can now implement digital certificates to establish trust within their security environment, while the use of the latest encryption standards such as TLS, AES-128, and RSA results in more secure communications between all Security Center client and server applications. Taking it one-step further, Security Center is now able to encrypt video data at-rest (while the data ‘rests’ in an archive), or in-transit (while the data is in movement on the network), ensuring the privacy of live and recorded video. To streamline multi-organisation collaboration, organisations can leverage third-party claims services, including Microsoft Active Directory Federation Services, to authenticate and manage Security Center users across organisations and domains. “Physical security systems are overlapping to a much greater degree with IT departments; multi-organisation cooperation and sharing is increasing in frequency and volume; and the public continues to expect and demand greater privacy and transparency around collected data,” said Andrew Elvish, Vice President of Product Management at Genetec Inc. “With recent research† showing that 97% of organisations have suffered some form of security breach, and three-quarters had attackers gain active control of their system, it is no longer ‘optional’ that our industry adopt global IP-security best practices for securing our data. The latest version of Security Center addresses these concerns head on by bringing unmatched levels of authentication, encryption and authorisation, helping IT and security departments assure security-of-security compliance,” added Elvish. Efficient high-bandwidth data management As organisations evaluate methods to reduce surveillance system costs and storage needs, the advent of the H.265 video compression standard promises to reduce bandwidth consumption by up to 50 percent, while also allowing them to leverage higher resolution cameras more efficiently. Security Center 5.4 is one of the first video management platforms to offer support for H.265, via recent integration to the Vivotek IP9171 H.265 camera. Additionally, through support for H.265-compatible video graphics cards, Genetec customers are able to leverage graphic processing unit (GPU) decoding to render H.265 streams more efficiently, reducing the processing load on workstation performance. Show attendees will also be able to learn more about our partnership with BCDVideo and recent benchmarking of the Nova Series BCD215 2U server which is able to achieve a total throughput of 1900 Mbps, support up to 700 cameras and/or 1300Mpbs in continuous recording, and provide an additional 600Mbps dedicated for video redirection.†† Law enforcement & parking The Genetec experience center at ISC West will feature the latest version of its AutoVu™ automatic license plate recognition (ALPR) solution, highlighting the newest tools for law enforcement and parking with the latest generation Sharp and Sharp X camera hardware. AutoVu Free-Flow is a new parking enforcement module that helps increase parking efficiency by providing a real-time inventory of vehicles parked illegally in monitored parking lots.
Axis has a new camera that “shakes like a dog” when it rains -- to get rid of the extra moisture. KiwiSecurity, an Austrian company and IFSEC newcomer, uses video analytics to scramble images of faces in live video to ensure privacy.These were two of the surprising things I saw on Day Two of IFSEC. Attendance picked up nicely in the halls of London’s ExCeL -- and the show floor seemed to get bigger as the day wore on (at least according to my weary feet!). There definitely were more things to see than time to see them. Genetec's integration with KiwiVisionThe video analytics system that scrambles faces on live video shared a little corner of Genetec’s stand. The KiwiVision Privacy Protector capability is just one of several intelligent functions of the product, with which Genetec has developed a close integration. Other functions include the more familiar license plate recognition, queue detection, intrusion detection, etc.Genetec is also looking to help end user customers make sense of the “Wild West” of body-worn cameras, which are facing rapid growth. Genetec offers a solution to incorporate body-worn camera feeds into its video management system (VMS). Managing the video from body-worn cameras is an important -- and so far overlooked -- consideration amid the rapid implementation of the cameras, says Andrew Elvish, Genetec’s Vice President, Marketing and Product Management. Axis and Canon growth planThe Axis Q61-E Series camera has “Sharpdome technology” to provide sharp images in all directions -- it looks more like a globe than a typical dome camera. The compact PTZ camera is suitable for indoor or outdoor applications, in low light and challenging conditions.The “Speed Dry” function removes water drops from the dome glass (using canine-like vibration) -- to supply sharp images in rainy weather. Genetec is also looking to help end user customers make sense of the “Wild West” of body-worn cameras, which are facing rapid growth There was other news from Axis, too, already arguably the biggest newsmaker in the security market in the last year given its planned acquisition by Canon. At a press conference, Axis again emphasised it will be “business as usual” after the acquisition and that Axis will continue to operate separate from the Japanese giant. (In fact, Canon has not yet acquired the needed 90 percent of shares; therefore Axis is still trading on the Swedish stock exchange. However, eventual completion of the transaction is all but a certainty.)If anything, the new owners have accelerated the Axis growth path. Axis announced on the second day of IFSEC its plans to build a new 350,000-square-foot (32,000-square-meter) state-of-the-art headquarters directly adjacent to its current location in Lund, Sweden. Building on the new headquarters will begin in January 2016 with completion expected in 2018. The new nine-floor building will accommodate company growth up to 1,100 employees (some of the existing facilities will be retained.)“The Axis product, innovation and sales structure will remain the same,” says Atul Rajput, Axis regional director, Northern Europe. “We will also gain access to Canon’s knowledge and technology, which will be a foundation for future joint cooperation and benefits. These areas include image technology, manufacturing technology, procurement power, and a strong patent portfolio.”As far as industry trends, Rajput points to a transition from forensic use of video to deterrence and even to real-time detection. New tools like audio analytics, which can mimic the human ear’s abilities to differentiate various sounds, from gun shots to breaking glass, will enable better real-time response. Other trends include “surveillance as a service” -- and, in fact “everything as a service” -- with more functionality migrating to the cloud. Video will also be used increasingly to improve business efficiency (beyond security). Axis will be looking for growth beyond its current focus on video surveillance for security. They have a new camera for broadcast/video conferencing applications. Even beyond cameras, they are looking at temperature alarms to monitor if physical equipment overheats. Axis has already introduced an IP-enabled audio/video door intercom system and a network horn speaker. HID Global Seos “We see a clear requirement for open standards within these countries (EMEA),” says Volker Kunz, HID Global Director of Sales, EMEA Physical Access Control Another big supplier at IFSEC is HID Global, which sees a demand for high security in access control, especially in vertical markets such as utilities, energy, aviation, finance and banking. Throughout the EMEA (Europe, Middle East, Africa) region, demand is strong among enterprise-class customers, typically the top 100 companies in each country (and many of the top 500). “We see a clear requirement for open standards within these countries,” says Volker Kunz, HID Global Director of Sales, EMEA Physical Access Control. There is also demand for custom keys and other specific formats to increase security levels, varying for each end user.“From an EMEA perspective, especially in the northern part, there is a requirement for a lot of customisation, personalising of credentials -- they want us to give them that fully programmed solution,” says Kunz.At IFSEC, HID Global is showing of the Seos “Tap In” functionality, which can be used to tap into applications in a tablet environment, for example. There are already 2,400 apps that support the capability, according to HID Global.Seos is HID Global’s open mobile ID system that can run on various media, whether a mobile device, a card, or whatever, providing companies more options in terms of how they run their access control systems. Using a smartphone as a credential is especially desirable in applications where there is a lot of turnover among users -- such as colleges and universities. Enterprise customers may still require a physical badge/photo ID (therefore less likely to go to smart phone credentialing).“Seos allows us to create a new ecosystem with partners, including the mechanical lock sister companies in Assa Abloy,” says Spencer Marshall, HID Global Regional Sales Manager, Northern Europe. Kunz points to the importance of combining convenience with security -- inconvenient security measures will cause users to bypass them to the detriment of overall security. Axxonsoft global expansion AxxonSoft, a VMS vendor, is among the many companies at IFSEC that are supplying a global market but with an eye to addressing the varied needs of each local area. In the last year, AxxonSoft has established more offices around the world, in Morocco and South Africa. By the end of the year, they will open an office in the United Kingdom. AxxonSoft is among the many companies at IFSEC that are supplying a global market but with an eye to addressing the varied needs of each local area AxxonSoft has done many large projects in the Middle East, such as the Abu Dhabi National Oil Company and the Petroleum Institute; in the U.K., they have done projects for the London Underground and a retailer. They are currently working on a huge city surveillance project in the Emirate of Sharjah. “We are one of the top VMSs used in the the Middle East,” says Yury Akhmetov, AxxonSoft business development director. “We started early doing business there and are very well known. We are so busy with large projects we don’t do the smaller projects.”“Localisation of all the materials is very important,” says Akhmetov. They are starting to develop business in French-speaking countries in northern Africa, and will be looking to localise their offerings in Turkish, Polish, Mandarin, Serbian and Bulgarian. Developing new markets Large companies like Milestone also have to think local and act local in a global market. Implementing Milestone’s global strategy in the EMEA region involves a local approach for each region -- investment in training, demo facilities, marketing materials, more resources, and native speaking employees. “We understand the market needs of each locale in a very detailed way,” says Thomas Lausten, Milestone’s vice president, EMEA. “We develop each market in response to data we receive from talking to more end users -- what is the essential piece in a VMS for retail, or other verticals?” Milestone adapts to each area’s need with information gleaned by talking to customers, integrators and consultants, and from feedback about where they are succeeding. More R&D enables a fast response to localised needs.However, there are universal needs across multiple localities: “We need to be easy to deploy, and everything needs to be based on scalability,” says Lausten. “We grow with existing partners, who are becoming bigger and bigger.”
Given the current trend toward consolidation, the industry has seen more camera manufacturers and software suppliers aligning under the same owner. Bucking the trend is software company Genetec. “Staying independent will help us innovate,” says Georges Karam, who recently joined Genetec as chief commercial officer. “What’s important for the customer is the end-to-end solution, and our integrators can provide that.” Genetec positions itself at the centre of an ecosystem unifying best-in-breed solutions from a wide variety of manufacturers, and the company employs teams of software engineers working constantly to ensure smooth integration of hardware into unified systems. Rooms of cameras and other equipment at Genetec’s Montreal offices, used to test software interfaces, are evidence of the ongoing effort. “It’s hard to do what we are doing at any depth,” says Pierre Racz, Genetec’s president, founder and CEO. “Making software by a non-software company is difficult. Big non-software companies, when they apply non-software corporate organization models, they fail. The industry is a process of natural selection, and there will be fewer players.” Some 27 percent of Genetec’s income derives from “services,” which involve providing support to end users (on behalf of integrators) to ensure proper functioning of the software and a positive “experience” of implementing it (including software maintenance agreements, project management, deployment management, etc.) “We put on our integrators’ hats and their t-shirts and act as embeds on their teams,” says Racz. “We encourage integrators to buy these services from us to ensure a good customer experience. The end user experience is very important to us.” To that end, Genetec works with a “select, highly motivated” channel of 600 of the best integrators in the industry, says Andrew Elvish, Genetec’s vice president of marketing and product management. Genetec integrators require a “depth of knowledge” of the company’s software, Elvish told a group of security industry journalists visiting the company’s office in Montreal. Genetec positions itself at the centre of an ecosystem unifying best-in-breed solutions from a wide variety of manufacturers Genetec is also continuing to expand its software capabilities, and the types of hardware it can tie into its systems. In addition to video, access control and license plate recognition (LPR), the Genetec system is also launching a capability to integrate communication devices (such as intercoms) using Session Initiation Protocol (SIP). Expanding functionality, the software is adding a new module to guide operators’ decisions in response to an unwanted incident to reach a desired outcome. Genetec is also embracing the cloud with enthusiasm. Their “hybrid” approach allows customers to be as premise-based or cloud-based as they feel comfortable, with the ability to transition anytime and with their systems operating seamlessly at whatever level of cloud usage, all invisible to the user. On the marketing side, Genetec is implementing a new initiative called Citywise, aimed at various end user stakeholders in a city and seeking to achieve a more unified approach to how security (and video surveillance) can improve quality of life. “A wider view, in our opinion, brings people closer to a more complete understanding of how security can function in their city,” says Elvish. “Even though we do all sorts of things in a city and go about our daily life in many different parts of a city, we don’t often see the city as a unified environment,” he adds. The new “mindset” in how Genetec approaches cities is built around maximizing the collaboration within cities, which might include the city government and also local transit authorities, medical facilities, education facilities, etc. Genetec software’s “Federation” capability allows multiple security systems to be tied together and accessed as a city-wide whole.