Paxton’s Installer app has officially gone live. The tool has been designed as a centralised platform giving installers and system administrators instant access to key information they need to install and manage Paxton products and solutions on the go. 2020 has been a productive year for the people of Paxton, despite the on-going consequences of the global pandemic. Regulatory guidelines and social distancing measures have led to essential and innovative updates for Paxton’s long-standing access control system Net2. Provides digital access Paxton’s Chief Executive Adam Stroud explains: “There are certain things, such as this pandemic, that happen outside of our direct control and where possible, I think it’s important to try to see the opportunity to do something fresh and different.” Along with rolling out these important feature updates, Paxton added their new Paxton Installer app to their 2020 agenda. The simple-to-use pocket tool provides digital access to Paxton’s Knowledge Base. Installers how have convenient access to up-to-date product specifications, technical documents, video installer instructions as well as answers to many FAQs right on their mobile device. Expert technical support team Paxton has designed the app’s search functionality with a seamless experience in mind Adam said: “At Paxton we are always looking for opportunities to improve the service and information we provide to our valued installers and their customers. Saving them time and making their working lives more convenient is why we have invested in developing the new Paxton Installer app”. To make life simple on site for their installers, Paxton has designed the app’s search functionality with a seamless experience in mind. Individual product information can be accessed within seconds via the app’s built in bar code scanner. Installers will also be able to direct dial Paxton’s expert technical support team and find a list of their local distributors to make sourcing products and getting installation advice quick and easy. Products and solutions Adam continues: “We have an ever-growing library of content about our products and solutions. Finding the right information when you need it can often be a challenge. Making this easier for our installers has been one of the key objectives of the new app. You will be able to simply scan or search for your product, and all the information is right there for you. In addition, the app gives you immediate access to our vast knowledge base that is used by our own customer support team.” Another benefit of the app for installers is the ability to favorite link documents for quick access and share information with co-workers or end users via email, text, Airdrop, or WhatsApp. All documents and videos are also available offline as they are downloadable within the app. This makes it possible to access information when internet access is a problem. Efficient for installers Adam concludes, “I am very pleased we have invested in the development of this app to make things simpler and efficient for installers. Watch this space as we have much more planned for it in the future!”. The app is available to download now on iOS and Android smart-devices. One can also check out the Paxton Installer app video that explains how installers can use the app’s functionally and how they can get the most out of the innovation.
Paxton Access Ltd. (Paxton) has announced new additions to their renowned Net2 access control product line, helping installers make their customers’ buildings more COVID-secure. The latest version of Net2 – v6.04 has been in rapid development since May 2020 and is now ready for installers to download. Net2 – v6.04 The latest version features Net2 Occupancy Management, which allows enterprises to limit the number of people in any given area, either barring access or sending an email or text to the building manager when a space nears capacity. It works across multiple areas of a site and can be set to operate a one-in, one-out system to support social distancing measures. In addition to this update, installers who want to use thermal scanning to help limit the spread of the virus can do so with three new thermal scan integrations. Making buildings more COVID-secure We understand the important part that access control plays in managing the flow of people around a building" Adam Stroud, Chief Executive Officer (CEO) at Paxton Access Ltd. stated, "We understand the important part that access control plays in managing the flow of people around a building in order to support a hygienic environment. In addition, controlling the density of people in any given area is a valuable tool to help businesses of all types to become 'COVID-secure'." Adam adds, “Net2 is one of the best-selling access control systems and so we have developed the new Occupancy Management feature to meet this specific need. For new and existing Net2 customers we hope that this new functionality helps the efforts that we are all making to observe social distancing and keep people safe." Occupancy Management with Net2 v6.04: Ensure users maintain a safe social distance by setting and controlling the maximum number of people in any given area. Real-time visual reports - see live occupancy levels in a clear, web-based visual report from smartphone, tablet, PC or widescreen wall display. Dynamic control of entry permissions - set alerts and prevent user access when maximum capacity is neared or reached. Simplified area management - set and manage multiple areas simultaneously, with specific occupancy levels per area. Support continuous flow of people movement with one-in-one-out user access when people numbers are high. Thermal scan hardware Paxton has also tested a range of thermal scan hardware and the company’s free 45-minute webinars will take installers through what is available and how to apply it. Paxton references solutions from Hikvision - Face Recognition Terminal (Minmoe), Dahua Technology - Thermal Temperature Station and ZKTeco – SpeedFace to help ensure health and wellbeing in high security areas and identify people that could be at risk, quickly. Net2 integrations with Hikvision, Dahua, and ZKTeco solutions Paxton has validated Net2 integrations with Hikvision, Dahua, and ZKTeco Paxton has validated Net2 integrations with Hikvision, Dahua, and ZKTeco. However, Net2 can work with most thermal devices that utilise a Wiegand output. Paxton has been running their ‘Guide to COVID-secure Buildings’ webinars to help get the U.S. back to work safely. Installers receive a live 45-minute webinar that will take them through the CDC and OSHA guidelines, as well as a free end-user guide to help their customers understand the access control solutions available when updating their buildings. ‘Guide to COVID-secure Buildings’ webinars Gareth O’Hara, the Chief Sales Officer at Paxton Access Ltd. said, “We’ve had a great response from customers so far, with hundreds joining us in the first couple of weeks. The webinar provides installers with practical access control solutions that businesses need now.” He adds, “The new Occupancy Management feature in Net2 has been eagerly anticipated and we are looking forward to getting it out there to help with social distancing on sites around the world. We are continuing to develop Net2 in line with installer feedback to provide even more flexibility for COVID-secure buildings, so watch this space.” Paxton’s latest webinar, the Guide to COVID-secure Buildings with Net2 started on June 30 and runs twice weekly.
Paxton Access is introducing free customised learning course, new products and a brand-new guide to assist installers in helping their customers ensure their buildings are COVID-secure. The initiative has been designed in line with the CDC and OSHA best practices and recommendations. In a new, 45-minute webinar, Paxton will show installers how to match their security offering with the ‘practical considerations of how to operate safely in the workplace’. A globally renowned manufacturer and provider of access control solutions firm, Paxton is also launching a new release for Net2, specially developed to support social distancing. Aiding enterprises to resume operations Like many installers, Paxton recognises they have an important role to play in helping companies across the country update their buildings and reopen their businesses safely and securely to support the economy. As a global manufacturer with over 35 years expertise in securing buildings, the route for Paxton is always through educating their trusted network of security installers to deliver genuine solutions for the real world. Paxton’s recent series of webinars have seen over 2,700 installers attend. Importance of access control in protecting people Access control plays a key role in helping ensure buildings are COVID-secure" Gareth O’Hara, Chief Sales Officer at Paxton said, “As a manufacturer of technology, in partnership with installation companies, we have an opportunity to positively contribute to protecting people against COVID-19 infection.” Gareth adds, “Access control plays a key role in helping ensure buildings are COVID-secure. At present, thousands of buildings across the country are implementing new measures according to CDC and OSHA recommendations. Right now business owners are strategising on how to safely transition people back to offices and work environments in a secure way.” Implementation of Net2 solutions He further said, “Our message to security installers is: Please don’t wait. We want them to start becoming familiar with the guidance and Net2 solutions and support their customers in making their buildings COVID-19 secure. From the webinar, to the supporting technical information, to the new Net2 release and free customer guide, we believe they will have everything they need.” Paxton’s team of researchers has been thoroughly reviewing the CDC and OSHA recommendations to ensure the most relevant, up to date information is shared with their customers. The result is a webinar packed full of useful advice to help installers reach out to their customers with confidence. The session covers 4 key areas: Contactless entry & exit – Hygienic access, move away from touch-based devices Flexible access permissions – Meet social distancing guidelines, limit high traffic and apply one-way flow of movement Occupancy management – Control and monitor people numbers in any given area and support social distancing Thermal scanning – Use cameras to ensure health and wellbeing in high security areas and identify people that could be at risk, quickly Occupancy Management As part of the new plan, Paxton is introducing an Occupancy Management feature in Net2 As part of the new plan, Paxton is introducing an Occupancy Management feature in Net2 and various improvements to integration with thermal scanners to give installers the best options for safe, secure access. Due for release in July 2020, Net2 Occupancy Management allows you to limit the number of people in any given area; either barring access or sending an email/text to the building manager when a space nears capacity. It works across multiple areas of a site and can be set to operate a one in, one out system to support social distancing measures. Adam Stroud, Paxton CEO said, "We understand the important part that access control has to play in managing the flow of people around a building to support a hygienic environment. In addition, controlling the density of people in any given area is a valuable tool to help businesses of all types to become 'COVID-secure'.” Net2 access control system Adam adds, “Net2 access control system is widely used in the U.S. and so we developed the new Occupancy Management feature to meet this specific need. For new and existing Net2 customers we hope that this new functionality helps the efforts that we are all making to observe social distancing and keep people safe." Paxton has also created a useful digital guide for end-users which explains in easy terms what to ask their installer to make their building COVID-secure. Ensuring buildings are COVID-secure Our new COVID-secure with Net2 customer guide should help anyone, even if they have no knowledge of access control" Katie Millis-Ward, Divisional Director of Communications said, “We genuinely want to help our installers help their customers. Providing insight into the variety of best practices and recommendations to make it simple for both the installer and the end customer is something we are ready to do.” She adds, “There’s a lot of information for businesses to digest to make buildings safe and we hope we have broken it down into a digestible format so people can get started with confidence. Our new COVID-secure with Net2 customer guide should help anyone, even if they have no knowledge of access control.” Guide to COVID-secure Buildings with Net2 webinar Paxton Access Ltd. offers a vast product range that includes IP technology, wireless and battery powered access control solutions to provide reliable security for any site or building requirement. The company is well positioned to offer both the installer and the end-user with innovative access control solutions to make their lives easier. Paxton Access Ltd.’s new webinar, the Guide to COVID-secure Buildings with Net2 starts on June 30, 2020 and runs each Tuesday and Thursday until July 16, 2020.
Paxton has put together an action plan to promote good health and wellbeing for their employees and customers during the Coronavirus pandemic. Paxton is open for business and can confirm that they will remain fully functional to support installers to help their businesses continue prospering. Steps have been taken to facilitate remote working and social distancing to minimise the impact of the virus on the business and maintain a high level of customer service. Remote technology and equipment Paxton understands that for many installers this will be a worrying time for future and current projects, but the company is clear on its position and they want to make sure their customers know how they can access their help and resources. Sales and Technical Support are still available either online or by phone with no disruption in normal service. Here at Paxton we have the technology in place to continue providing world class customer support remotely" Paxton would also like to reassure installers that the company’s supply chain is still strong and mostly unaffected by the virus. At this stage there is no significant delay for installers placing orders for Paxton products. To further support installers and keep employees safe, many Paxton staff are now working from home. The company has invested in remote technology and equipment to reduce the impact and maintain productivity. Virtual classroom experience Natasha Shell, U.S. Support Manager, says: “Here at Paxton we have the technology in place to continue providing world class customer support remotely. Taking calls and responding to customer emails from home makes me feel like I am being responsible by not putting others at risk while working to the highest possible standards. As a team we are being agile and flexible during the situation to keep things running as smoothly as possible and to take care of our installers during this difficult time.” For those customers that require training for specific upcoming installations, all face to face training has been postponed until the end of April and the company is offering free online training sessions in the interim. Responding dynamically to changing events Global Training Manager, Steven Woodbridge said: “Rolling out additional training resources has been a key priority for the team, and we have seen a huge demand in the number of installers getting in touch to arrange customised training sessions. We are keen to support those who need tailored training sessions and encourage them to make contact so we can help them plan accordingly and offer a virtual classroom experience with a dedicated teacher”. Paxton has developed an online resource of all their materials in one place, for their customers to access their knowledge base Additionally, the Paxton team has developed an online resource of all their materials in one place, making it simple for their customers to get access to their knowledge base, tutorial videos, case studies and promotional content. As a technology company with a track record in responding dynamically to changing events, Paxton will be monitoring the situation daily and will adapt working practices to support and offer guidance to customers throughout the pandemic. Obvious commitment to the company Adam Stroud, Paxton CEO said: “I’d like to thank everyone for their help and cooperation during this challenging time. It has been so rewarding to see the Paxton team adjusting to this situation with such obvious commitment to the company. Everyone has pulled together during what is a very unusual time for our customers, distributors and partners across the industry to be consistent in what we offer in terms of products and services. "We want our customers to know that despite stay-at-home measures, we are open for business and ready to support them in whatever way they need.”
The new initiative will see significant investment into the organisation in the areas of sales and technical support Paxton Access, the fastest growing access control company in the United States has announced an investment and restructuring initiative to support long-term growth and innovation in the market. Investment in sales & technical support The company, which has its head office in Brighton, UK, has over 30 years’ experience in the security industry. The new initiative will see significant investment into the organisation in the areas of sales and technical support. Paxton is delighted to continue to strengthen their support services, accelerate the pace of growth, and continue to provide the highest level of customer satisfaction.Adam Stroud, CEO of the Paxton Group said: “It’s important that we continue to build on the phenomenal success and momentum of our US sales organisation. In order to achieve our goal of becoming a market-leading brand in the US we understand the need to ramp up our investment. As a Paxton customer you can expect to see more products and more innovation, accompanied by improved world-class customer support.” Save
As well Mike’s participation in then panel debate, TDSi will also be appearing on Stand F1200 Mike Sussman, Technical Director at Integrated security manufacturer TDSi will be taking part on a Panel Discussion entitled ‘Future of Access Control’, along with a team of industry experts, at 11am on Wednesday 22nd June at this year’s IFSEC International. The panel of experts will be discussing the trends and technology that will be shaping the industry for providers and users alike, offering valuable insights for visitors. ‘Future of Access Control’ Panel Discussion Reflecting upon the upcoming event, which will be held in the IFSEC Installer Theatre, Mike commented, “Myself and a team of experts will be examining and discussing a number of key considerations and topics which we believe will be important for anyone involved in the security sphere. We will also be taking questions from the floor to ensure we are covering all the topics the audience is interested in.” Mike continued, “We will be examining the risk that the security industry will face over the next few years, as well the opportunities to combat these and to how further integration will play a key role in development. We will also discuss important legislation developments and how the move to cloud computing will affect the solutions we all rely upon.” Joining Mike in the Panel Debate will be Gareth Ellams (Managing Director of Assa Abloy), Michael Unger (Vice President - Marketing & Products at SALTO Systems) and Adam Stroud (CEO of Paxton), to offer a broad range of professional opinions. Exhibits on stand F1200 As well Mike’s participation in then panel debate, TDSi will also be appearing on Stand F1200 at this year’s IFSEC International. Key products on show will be a sneak preview of the company’s forthcoming GARDiS software, along with the integration capabilities of its systems with Milestone’s XProtect® Video Management Software (VMS) - using the XProtect Access add-on. Other integration systems on show include full integration with ASSA ABLOY’s KS100 server cabinet wireless electronic lock, Texecom’s alarm control panels, ASSA ABLOY's Aperio™ wireless locks, SimonsVoss’ SmartIntego wireless door locks, and Microsoft Active Directory Summarising the opportunities at the show Mike concluded, “IFSEC International is the perfect place to see what the security industry has to offer and to hear more about the exciting developments that will be coming soon. Audience entry to the panel discussion event is free but spaces will be limited, so make sure you attend in plenty of time to join us in what is likely to be an interesting and informative session for everyone involved.”