Emergency24 and Worldview Monitoring have announced a strategic collaboration to bolster the delivery of remote guarding services across the United States.
By leveraging Emergency24's robust monitoring infrastructure alongside Worldview Monitoring's expertise in remote guarding, the partnership is poised to assist monitoring centres, dealers, and security providers in launching and enhancing remote guarding offerings. This initiative aims to facilitate sustainable growth, create recurring revenue streams, and ensure operational uniformity.
Supporting commercial clients
The demand for video-based security solutions is on the rise as commercial entities seek stronger deterrents, quicker response times, and improved after-hours visibility.
Many businesses are assessing how to effectively scale remote guarding services to meet their evolving needs. The partnership between Emergency24 and Worldview Monitoring seeks to fulfil this demand through a model that emphasises operational consistency and structured escalation, enabling dealers to introduce remote guarding services seamlessly.
A proactive service evolution
He emphasised that the collaboration with Emergency24 confirms the service model's validity
Tim Pearman, CEO of Worldview Monitoring, noted, “Remote guarding has moved well beyond being a niche offering. More dealers and monitoring organisations are actively evaluating how to support it, but maintaining consistency becomes increasingly important as deployments scale.”
He emphasised that the collaboration with Emergency24 confirms the service model's validity in the U.S. market by focusing not solely on technology, but on reliably delivering services that align with existing operations.
Integrating with Existing Environments
Steve Mayer, CEO of Emergency24, highlighted the growing curiosity among commercial clientele about remote guarding due to the need for enhanced visibility and swift intervention during off-hours. “For many dealers, the opportunity now is figuring out how to introduce those services in a way that supports long-term growth while remaining manageable operationally as accounts expand,” Mayer said.
He added that Worldview's proficiency in remote guarding perfectly complements their objectives, providing dealers with a tried-and-tested operational model while maintaining the reliability associated with Emergency24.
The collaboration aims to support monitoring centres, dealers, and security providers by offering a structure that can be seamlessly integrated into current monitoring setups, dealer processes, and customer relations.
Emergency24 and Worldview Monitoring have entered into a strategic partnership focused on supporting the growing demand for remote guarding services across the United States.
The partnership combines Emergency24's established monitoring infrastructure and dealer network with Worldview Monitoring's experience in remote guarding delivery. Together, the companies aim to help monitoring centres, dealers, and security providers introduce and expand remote guarding services in a way that supports long-term growth, recurring revenue opportunities, and operational consistency.
Supporting commercial customers
Demand for proactive video-based security services continues to increase as commercial customers look for stronger deterrence, faster response, and greater visibility into after-hours activity. At the same time, many organisations are evaluating how to scale remote guarding services in a way that remains sustainable as deployments and customer expectations continue to grow.
The partnership between Emergency24 and Worldview Monitoring is designed to address that need through a service model focused on operational consistency, structured escalation, and helping dealers introduce remote guarding in a way that aligns with how they already support commercial customers.
Proactive service category
“Remote guarding has moved well beyond being a niche offering,” said Tim Pearman, CEO of Worldview Monitoring. “More dealers and monitoring organisations are actively evaluating how to support it, but maintaining consistency becomes increasingly important as deployments scale.”
“Our partnership with Emergency24 is significant because it validates the model within the U.S. market. The focus is not just on analytics or technology. It’s about delivering the service consistently and helping partners introduce remote guarding in a way that aligns with how they already operate.” Emergency24 views the partnership as part of a broader shift taking place across the security industry as video monitoring continues evolving into a more proactive service category.
Existing monitoring environments
“Commercial customers are asking dealers more questions about remote guarding because they want greater visibility and faster intervention when activity occurs after hours,” said Steve Mayer, CEO of Emergency24. “For many dealers, the opportunity now is figuring out how to introduce those services in a way that supports long-term growth while remaining manageable operationally as accounts expand.”
“Worldview's experience in remote guarding delivery made this a strong fit for us. The partnership gives our dealers access to a proven operational model while maintaining the consistency and reliability they expect from Emergency24.” The partnership will support monitoring centres, dealers, and security providers looking to introduce remote guarding through a structure designed to integrate with existing monitoring environments, dealer workflows, and customer relationships.
