Secure Logiq has enhanced its Asia Pacific (APAC) support network by launching a dedicated technical support team based on Singapore time.
This strategic move aims to deliver more accessible, day-to-day support to partners and clients, thereby improving response times and assistance during regional business hours.
Support for surveillance and security projects
As Secure Logiq increases its footprint in the APAC region, the newly established support team will collaborate with partners to address technical inquiries, provide system support, and manage project requirements. Their focus spans a wide variety of surveillance and security installations.
Franck Martinaux, the Director of Global Services & Innovation at Secure Logiq, emphasised the significance of this expansion, stating, “APAC is an important region for Secure Logiq, and having dedicated support operating in the same time zone as our partners is a positive step for everyone involved. It allows us to provide quicker responses, closer collaboration and better ongoing support as projects continue to develop across the region.”
Growing presence in APAC
Under the leadership of Graham Wheeler, Secure Logiq's sales in the region are growing at a fast pace. The APAC support team is now fully operational, providing comprehensive support to partners in multiple territories, reflecting the company's commitment to enhancing collaboration and efficiency across its expanding market.
