Rave Mobile Safety (Rave), a provider of critical communication and data platform solutions trusted to save lives, and RapidSOS, award-winning emergency technology start-up providing a direct data link from connected devices to 9-1-1 and responders, announced a strategic partnership to transform the information available to responders to greatly accelerate response times and save lives.
Improving situational awareness
The partnership will utilize Rave’s and RapidSOS’ technology to immediately deliver precise location information and real-time connected device data from RapidSOS’ NG911 Clearinghouse directly to 9-1-1 call takers, dispatchers, and responders—improving situational awareness and speeding the response to emergency calls.
Enabled smartphones and other connected devices will be able to transmit precise location and additional caller information to the RapidSOS NG911 Clearinghouse when a 9-1-1 call is made. Data is provided in the background without a need for citizens to utilize a smartphone app to call 9-1-1.
Through the partnership, Rave 911 Suite clients will immediately have access to this lifesaving information at no cost. Now, on supported devices, detailed caller location, vehicle telematics (airbag deployments, number of occupants) and even real-time health information from wearable devices (heart rate, oxygen saturation) will be available for display automatically with a 9-1-1 call.
Information and communication tools
“Having access to better location information on callers will be a game changer,” said Rob McMullen, Director Vigo County (Indiana) 911 and National Emergency Number Association (NENA) 1st Vice-President. “Relevant information is critical to an effective response. Through its partnership with RapidSOS, Rave continues to deliver capabilities that improve our ability to serve those we protect.”
“Rave is committed to providing responders the information and communication tools they need to improve emergency response,” said Tom Axbey, President and CEO of Rave Mobile Safety. “Our partnership will augment the rich data sets already available to Rave 911 Suite clients with accurate caller location data and connected device data as they become available through RapidSOS’ NG911 Clearinghouse. The information available through RapidSOS will significantly impact public safety.”
"Rave’s reputation for innovation and customer success makes them a natural strategic partner"
Ensuring public safety
“RapidSOS and Rave Mobile Safety are collaborating to solve some of the biggest challenges in public safety today," said Admiral (ret.) David Simpson, former Public Safety and Homeland Security Bureau Chief at the Federal Communications Commission. "This partnership will expand the availability of RapidSOS enhanced location data to additional 9-1-1 jurisdictions and greatly improve emergency response for those communities through the RapidSOS secured NG911 platform."
“RapidSOS has unique partnerships to provide real-time information about users in an emergency,” said Michael Martin, CEO, RapidSOS. “Rave’s technology and customer footprint will help us rapidly accelerate the number of public safety agencies across the country that have real-time access to the NG911 Clearinghouse. Rave’s reputation for innovation and customer success makes them a natural strategic partner.”
The location information provided from RapidSOS is a feature of Rave 911 Suite and will be available for demonstration at NENA 2017 in San Antonio at the Rave booth, #533.