OpenEye has introduced significant updates to its OpenEye Web Services (OWS) platform, including the integration of AI-driven visual search and alert functions, aimed at enhancing operational efficiency for modern enterprises. These features form a crucial element of the OWS AI Analytics suite, providing businesses with intuitive tools designed to bolster security and streamline operations.
The AI Visual Search and AI Visual Check tools empower users to quickly access specific video footage and automate processes with natural-language inputs, all through a sophisticated cloud video solution. As a result, OpenEye supports its clients in scaling operations and preparing for future growth. Rick Sheppard, founder and CEO of OpenEye, remarked, “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security.”
Natural-language queries simplify searches
AI Visual Search is adept at locating precise moments in recordings based on user-generated descriptions. A natural-language query like "A person carrying a box in the lobby yesterday afternoon" enables the system to quickly identify the most pertinent results. This functionality caters to various needs through straightforward descriptions, enhancing user experience by streamlining the search and retrieval process.
Key features of AI visual search
Businesses can benefit from AI Visual Search through:
- User-Friendly Searches: Streamlined access to footage via intuitive search mechanisms.
- Seamless Investigations: Accelerated evidence retrieval by describing people or vehicles.
- Rapid Responses: Quicker incident responses by accessing necessary footage promptly.
- Time Savings: Transform lengthy video investigations into rapid query results.
- Actionable Results: Direct video clips provide immediate verification, simplifying the action process.
Proactive monitoring with AI visual check
AI Visual Check is designed to automate the supervision of business operations
AI Visual Check is designed to automate the supervision of business operations, safety measures, and compliance checks across multiple sites. By issuing alerts when issues are detected—such as blocked fire exits or empty shelves—enterprises can reduce dependence on manual checks and expedite issue resolution, optimising resource allocation.
Features include:
- Automated Visual Verification: Detecting real business and safety concerns through image analysis.
- Proactive Monitoring: Receiving prompt alerts to avoid manual audits and improve response time.
- Bottom Line Improvements: Enhancing revenue protection, customer service, and compliance.
- Data-Driven Decisions: Using aggregated data to identify issues, validate practices, and inform smarter decisions.
Integrated intelligence for better outcomes
AI Visual Search and AI Visual Check set a new precedent for OpenEye's OWS platform, providing businesses with enhanced surveillance solutions.
These video analytics tools can seamlessly integrate into current workflows, offering a more effective system overall. By leveraging these AI advancements, companies can optimise operations, drive revenue growth, and reinforce security strategies.
OpenEye announces advanced new innovations to OpenEye Web Services (OWS) through the addition of AI-powered visual search and alerting, helping enhance operations for modern enterprise organisations.
As a core part of the OWS AI Analytics suite, AI Visual Search and AI Visual Check offer businesses innovative and intuitive tools built to improve operations and fortify security. Users can surface video quickly and automate procedures through natural-language inputs, all within an intelligent cloud video solution. With these integral platform functionalities, OpenEye provides a premium video offering that supports the businesses of its customers and helps them scale their workflows to enable greater future growth.
Natural-language query
“These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security,” said Rick Sheppard, founder and CEO of OpenEye. “With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.”
AI Visual Search in OWS locates specific moments in video footage via simple user-input descriptions. Users can type in a natural-language query, such as “A person carrying a box in the lobby yesterday afternoon,” and the system will quickly surface the most relevant results across cameras.
Natural-language description
With AI Visual Search, businesses can enjoy:
- User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively.
- Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence users need.
- Rapid Responses: Reduce incident response time by quickly surfacing the footage needed to act when it matters most.
- Time Savings: Reduce hours-long video investigations down to seconds by surfacing relevant footage through a simple natural-language description.
- Actionable Results: Thumbnail previews linked directly to video clips allow for immediate verification, reducing the steps between search and action.
Enabling faster resolution
Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes blocked fire exits, out-of-stock shelves, or unattended security posts, to reduce reliance on manual oversight or walkthroughs, enable faster resolution, and free up resources across modern enterprises.
AI Visual Check empowers businesses to:
- Automate Visual Verification: OWS analyses images to detect real business and safety issues across locations.
- Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walkthroughs, in-person audits, and reactive complaints.
- Improve the Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment.
- Utilise Data-Driven Decision-Making: Aggregated check results over time help teams identify recurring issues, validate standards, and make smarter operational decisions.
Smarter operational decisions
AI Visual Search and AI Visual Check represent a pivotal step forward for the OWS platform as OpenEye continues equipping businesses with intelligent surveillance solutions.
These intuitive video analytics can be effortlessly incorporated into existing company workflows to provide an overall more impactful system experience. Businesses can leverage powerful AI capabilities throughout their organisation to unlock new avenues towards optimising workflows across departments, helping drive greater revenue and strengthen security.
