Elite Interactive Solutions, a pioneer in remote video guarding, has been named The Monitoring Association (TMA) 2026 Monitoring Center of the Year.
This accolade, revealed at the 20th Excellence Awards during TMA’s annual Mid-Year Meeting, underscores Elite's commitment to real-time crime prevention through its sophisticated intelligence and integration systems.
Real-time crime prevention
The TMA Excellence Awards honour FM-Approved, Intertek/ETL, or UL‐Listed monitoring centres that contribute significantly to the industry and demonstrate excellence in customer and community service.
Elite was recognised for its exceptional performance in various areas, including leadership, management, technology, and crime prevention. In 2025, Elite's Security Operations Command Center (SOCC) successfully thwarted over 71,000 crimes and aided in 2,300 arrests, achieving a 78% apprehension rate for incidents escalated to police dispatch.
Facilitating optimal support
The LEAB is actively involved in training, ensuring compliance with dispatch protocols
Elite's distinguished in-house Law Enforcement Advisory Board (LEAB), comprising former law enforcement executives, plays a crucial role in the operations of its UL-Listed command centre.
The LEAB is actively involved in training, ensuring compliance with dispatch protocols, and fostering partnerships with agencies across the country. In 2025, Elite strengthened its team by appointing a decorated former military and LAPD sergeant as chief security officer, enhancing its SOCC operations and strategic growth.
Law enforcement partnerships
Throughout 2025, Elite proactively engaged with the security industry and market by promoting remote video guarding and collaborating with police through events, webinars, and publications. Notably, Elite led a landmark townhall meeting in response to the Los Angeles wildfires, uniting the security channel in crisis management. Michael Zatulov, CEO of Elite, shared, “Receiving this prestigious honour has instilled the entire Elite team with elation and pride. It is a testament to their dedication and hard work, and a validation of our operational fortitude and unique approach to stopping crime in real-time.”
Beyond this recognition, Elite achieved significant acclaim by winning its third consecutive SAMMY Award at the ISC West tradeshow and was previously named a finalist for TMA’s 2025 Monitoring Center of the Year, as well as being the 2024 recipient of the Monitoring Technology Marvel Award.
Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven, real-time crime prevention, announces the company has been selected The Monitoring Association’s (TMA) 2026 Monitoring Center of the Year. Elite was proclaimed winner of the security monitoring industry’s highest honor during the 20th Excellence Awards presentation, held during TMA’s annual Mid-Year Meeting.
According to TMA, the Excellence Awards recognise FM-Approved, Intertek/ETL or UL‐Listed monitoring centres and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the industry and profession while demonstrating exceptional service to their customers and community.
Real-time crime prevention
The awards promote the value of monitoring centre services; honour those who have made the most significant contributions to the service; and recognise the distinct level of professionalism attained by Nationally Recognised Testing Laboratory (NRTL)-approved monitoring centres.
Elite impressed a panel of independent judges in a multitude of ways, including leadership and growth; management and operations; training and personnel; procedures and best practices; technology and innovation; real-time crime prevention; elimination of false dispatches; law enforcement partnerships; and community and industry involvement. During 2025, Elite’s Security Operations Command Center (SOCC) directly prevented more than 71,000 crimes and assisted police in more than 2,300 arrests and detainments. Events escalated to police dispatch resulted in a record 78% apprehension rate.
Facilitating optimal support
Elite is believed to be the only provider that has an in-house Law Enforcement Advisory Board (LEAB) comprised of former LE command staff and executives. They are fully engaged in the daily activities of Elite’s UL-Listed command centre.
The LEAB contributes to the training of Elite agents, reviews and ensures calls for dispatch follow best protocols, and communicates and meets with agencies around the country to facilitate optimal support and collaboration. In addition, during 2025 Elite appointed a decorated former military and Los Angeles Police Department sergeant as its chief security officer in charge of SOCC operations. Elite representatives serve as active members of TMA and Security Industry Association (SIA) committees dedicated to developing industry best practices, guidelines and standards.
Law enforcement partnerships
During 2025, Elite educated the industry and marketplace about remote video guarding, crime prevention, and partnering with police by participating and presenting at numerous events as well as engaging in webinars and publications. In March 2025, Elite spearheaded a historic industry townhall to rally the security channel in the aftermath of the Los Angeles wildfires disaster.
“Receiving this prestigious honour has instilled the entire Elite team with elation and pride. It is a testament to their dedication and hard work, and a validation of our operational fortitude and unique approach to stopping crime in real-time,” says Elite CEO Michael Zatulov. “It is gratifying TMA’s judges appreciate our focus on delivering exceptional customer outcomes, advancing AI-powered detection and human intervention, educating and supporting the industry, strengthening law enforcement partnerships, and structuring operations for strategic growth.” Elite, which also captured its third consecutive SAMMY (Sales & Marketing) Award at this year’s ISC West tradeshow, was named as a finalist for TMA’s 2025 Monitoring Center of the Year and recognised by the association in 2024 as winner of the Monitoring Technology Marvel Award.
