Summary is AI-generated, newsdesk-reviewed
  • Genting Casino upgrades fire alarm with Comelit-PAC's open protocol for improved reliability.
  • New system supports remote monitoring, enhancing safety and reducing operational costs.
  • Installation completed with minimal disruption, ensuring continuous operation in busy venue.

Genting Casino at Westfield Stratford City has successfully overhauled its fire alarm system, utilising Comelit-PAC technology alongside installation specialists VTF&S.

This significant upgrade was necessary for the UK's largest casino floor, which includes the country's largest poker room, and operates 24/7, welcoming patrons continuously throughout the day and night. The project was undertaken without interfering with the casino's normal operations while adhering to stringent safety standards.

Overcoming previous limitations

The casino's former fire alarm system relied on a closed protocol, causing operational restrictions. Even small modifications necessitated professional call-outs, which escalated costs and delayed the response time.

Comelit-PAC's four-loop fire system provided a much-needed solution with its open protocol design, facilitating simpler maintenance and reduced long-term expenses. The upgrade also enhanced the system's reliability and expedited fault detection, offering significant benefits to such a busy, high-traffic venue.

Collaborative planning and execution

Comelit-PAC's four-loop fire system provided a much-needed solution with its open protocol design

The technical enhancements were complemented by the integration of Comelit-PAC's free cloud connection, enabling remote monitoring and support. 

This secure cloud access allows engineers to diagnose and often rectify issues without the need for an on-site visit. VTF&S executed the installation while the casino remained operational, necessitating meticulous planning and coordination, aided by Comelit-PAC's technical team. This joint effort allowed the upgrade to occur with minimal disruption, thereby setting the stage for more streamlined and cost-effective support via remote connectivity.

A successful partnership on safety and efficiency

The project's success hinged on the seamless collaboration between Genting Casino, VTF&S, and Comelit-PAC. The partnership was characterised by clear communication and precise planning, ensuring the system upgrade was implemented safely and with efficiency, allowing the venue to maintain its usual operations.

Ben Howley of Comelit-PAC remarked, "This project demonstrates with the right teamwork and planning, even complex upgrades can be delivered seamlessly in a live venue. Genting Casino now has a system that was implemented safely and efficiently and simple to maintain even remotely, thanks to the strong partnership between all parties involved."

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