With over 40 years in the industry, Loon Fung has been providing oriental food to retailers, restaurants and cash and carry customers throughout London. In its new Stratford shopping centre store, opened in 2014, Loon Fung has installed a Sony video security solution to monitor its shop, warehouse and checkout area.

Background

When looking for a new video security solution for its Stratford store, Loon Fung made it clear that a robust video system was required which would offer the highest quality surveillance and monitor every angle of the premises. It was essential that the solution was discreet and non-obtrusive, but still capable of producing wide angle shots across the store to provide full coverage. The installation is a step forward for the wholesaler, which has migrated their video solution from analogue to IP to future-proof their security system, making it easier to use, whilst ensuring the safety and surveillance of the whole store.

Challenges

Retail environments require discreet security solutions, which offer the best quality images and coverage without intruding on customers and staff. Loon Fung also had to install a security solution which integrated seamlessly with the store’s existing fixtures, but captured activity across the full expanse of the two storey premises, covering areas including the shop floor, warehouse, office, kitchen and food production area.

Sony solution

Sony Clarity and Quality – 30 Full HD and HD Sony cameras were selected to monitor every aspect of the store, including indoor and outdoor mini-dome cameras. This included 12x SNC-XM632, 13x SNC-EM600, 2x SNC-EM602R, 1x SNC-VM600, 1x SNC-VM602R and also 1x SNC-HM662 360-degree hemispheric-view camera.

Results

A fully integrated, easy to operate system has delivered comprehensive security at Loon Fung. The separate streams by Sony’s cameras capture high definition recording without the need for a large powered server on the premises, meaning they can deliver multiple streams for monitoring whilst simultaneously carrying out motion detection throughout the premises. The IPELA ENGINE™ EX signal processing system and Exmor™ CMOS sensor used in Sony’s cameras mean that the images look clearer, sharper and more detailed. These technologies work together to provide easy to review, high quality video content in every lighting condition, whether in challenging low-light conditions or with harsh backlighting.

Why Sony was selected

"Loon Fung’s requirement for discretion and multi-area security made the combination of Sony’s mini-dome cameras the ideal option"

Having established a longstanding relationship with Sound and Safe, an electronic security installation company, through prior work on other sites, Loon Fung trusted they would deliver not only the highest quality security solution, but one which would stand the test of time. Thanks to the depth of Sound and Safe’s industry expertise and knowledge of Sony’s video security products, the company was able to deliver a solution which perfectly fitted its customer’s requirements. This was achieved by implementing a system which integrated effectively into various parts of the premises, providing detailed video coverage of the entire site. The system not only secures the store and its contents, but also future-proofs the supermarket’s investment by delivering full-HD imagery at a competitive and affordable price.

Quotes

Derek Chan, Loon Fung commented: “When we were looking to upgrade our security solution, we wanted wide angle imagery covering every aspect of the store which did not intrude on our customer’s in store experience. Sound and Safe had recommended Sony’s cameras from the outset and helped navigate our move towards an IP-based future. Since installing the solution just over three months ago, we have been very impressed. The technology delivers outstanding image quality and brings with it a whole host of more flexible surveillance options that will support our drive for reliable 24 hour surveillance.”

Jamie Merry, Sound and Safe says of the solution: “Having worked with Sony for many years, we remain impressed by the breadth and quality of its video security solutions which meet the high standards of a range of applications across various markets. Loon Fung’s requirement for discretion and multi-area security made the combination of Sony’s mini-dome cameras the ideal option. We have been working with Loon Fung across all of their sites, and Sony technology has been core to delivering the briefs and migrating the latest future-proofing surveillance systems.”

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

Intersec 2021 cancelled, Messe Frankfurt announces that Dubai trade fair will now take place in January 2022
Intersec 2021 cancelled, Messe Frankfurt announces that Dubai trade fair will now take place in January 2022

Intersec, the world’s renowned security, safety, and fire protection trade fair, has been rescheduled to take place in January 2022, organiser of the trade event, Messe Frankfurt Middle East confirmed on September 24, 2020. The 23rd edition of the three-day event was originally set to run from January 24-26, 2021, at the Dubai World Trade Centre, in Dubai, UAE. However, the event has now been moved to 2022, after extensive consultation with key industry stakeholders. Intersec Dubai 2022 “We’ve spoken to many of our exhibitors, industry trade associations, supporters, and partners over the last couple of weeks and have heard first-hand the many challenges they’re facing putting pressure on their ability to participate at Intersec in January 2021,” said Alexandria Robinson, Intersec’s Show Director at Messe Frankfurt. He adds, “Moving Intersec to its customary January dates in 2022 at the Dubai World Trade Centre will allow time for recovery.” Webinar series in 2021 Ms. Robinson said Intersec will be very active throughout 2021, via its ongoing webinar series Ms. Robinson said Intersec will be very active throughout 2021, via its ongoing webinar series, while the team is now working towards creating a virtual event early next year, so as to engage industry leaders, regulators, government agencies and opinion formers. “We might be restricted physically, but we know there is a definitive need for critical conversations and discussions to address the challenges the industry has faced,” said Robinson. Digital forum to share ideas and solutions He adds, “By hosting these talks via a digital forum, it enables us to keep connected to the industry and nurture our existing relationships, whilst sharing solutions and common goals. We’ll share further details and plans about the digital event in the coming weeks.” Intersec’s popular free-to-attend webinar series, of which there’ve been 11 so far in the last four months, have kept thousands of attendees abreast of the latest industry trends and opportunities. Ensuring safety in COVID-19 pandemic period “We know we have a vital role to play in connecting and supporting the industry, and the Intersec webinars stimulate meaningful conversations, collaborations and success stories,” stated Robinson, adding “We will continue to run these and support our stakeholders in every way possible until we meet again personally, and safely, at Intersec 2022.” She further said, “One thing is absolutely certain, our community is resilient and will bounce back. It has been involved in many frontline situations throughout the course of this year and it will continue to play a critical role in the months ahead. Throughout 2021 and come January 2022, we’ll have much to share and learn from each other.” Intersec 2020 Intersec in 2020 featured 1,100 exhibitors from 56 countries, while attracting 33,872 visitors from 135 countries. The global industry event is supported by Dubai Civil Defence, Dubai Police, the Security Industry Regulatory Agency (SIRA), Dubai Police Academy and Dubai Municipality.

What is the role of higher education to create next-gen security leaders?
What is the role of higher education to create next-gen security leaders?

Traditionally, security industry professionals have often come from backgrounds in law enforcement or the military. However, the industry is changing, and today’s security professionals can benefit from a variety of backgrounds and educational disciplines. The industry’s emphasis on technology solutions suggests a need for more students of computer science, engineering and other technology fields. The closer integration of security with related disciplines within the enterprise suggests a need to prepare through a broad array of educational pursuits. We asked this week’s Expert Panel Roundtable: What is the role of higher education to create the next generation of physical security leaders?

Transport security: utilising the cloud to manage passenger flow and improve health & safety
Transport security: utilising the cloud to manage passenger flow and improve health & safety

Throughout the COVID-19 pandemic, ensuring the safety of passengers and staff aboard public transport has been an ongoing concern. The scenes of underground trains, still packed with commuters as infection rates soared, will have raised alarm bells with bus and train managers, transport officials and government representatives alike. Now, as infection rates hold steady and people slowly return to the workplace, a rise in commuter levels, coupled with a need for strong infection control protocols, is putting a strain on an already overburdened transport system. Managing passenger flow through bus terminals and train stations, while ensuring adherence to social distancing and mask-wearing policies, can be a difficult task. On buses and trains, staff have the unenviable task of challenging any individual who flouts the rules, while attempting to maintain safe operation for the benefit of all passengers. This is where advances in digital surveillance technologies can play an important role in enhancing security, improving operations and supporting the customer facing teams in their day to day roles.  The power of the cloud Keeping businesses afloat and people connected throughout the pandemicCloud or hosted technology has played an important part in keeping businesses afloat and people connected throughout the pandemic. When it comes to physical security such as video surveillance and access control, today’s cloud-enabled systems are far removed from the outdated CCTV and manual access control technologies employed in the past. Cloud connectivity brings with it many benefits, from a security, operational and also business intelligence point of view, thanks to the powerful data that these solutions produce which can be used to inform decision making. The advantages of cloud-based physical security technologies are many, and have wide ranging applications for all areas of the transport sector; across stations, transport hubs and vehicles. When used to support staff and complement existing processes, such systems can prove invaluable for transport professionals in helping to create a safer working environment, promoting confidence among personnel and passengers, and assuring passengers who are fearful about the current pandemic that all possible precautions are being taken during their journey. Managing occupancy across bus and rail Monitoring the movement of staff and passengers is an essential part of being able to maintain a safe operation. Through the utilisation of surveillance cameras at entrances and exit points, as well as at key areas within transport terminals and on the transport mode itself, occupancy thresholds can be determined to ensure passenger numbers do not exceed safe limits. Network surveillance cameras, accessed via mobile device, can enable transport officials to check passenger flow in real-time, while live alerts to warn that health and safety protocols are being breached, enable swift drafting of security or operations personnel to address the situation. Live alerts to warn that health and safety protocols are being breached Through internet of things (IoT) connectivity, additional devices can be easily added to complement the surveillance solution and unlock further benefits. Network audio speakers can be triggered to play pre-recorded messages to alert or inform passengers. Similarly, frictionless access control, enabling customers and staff to move ‘hands-free’ through gateways and ticket checkpoints to avoid viral spread, is made possible by having an access reader which is activated, for example, via QR codes on a mobile phone. And when access readers are integrated with surveillance cameras, this will act as a second layer of authentication to grant or refuse access based on valid staff credentials. Improving security in challenging times Such technologies, interconnected and able to share data, can be used to more effectively report in real time on activity that threatens to have an adverse effect on passengers, staff and the transport environment. Significant parts of the rail network are relatively unmonitored, and inevitably these areas are more vulnerable to vandalism. Similarly, on bus services, abuse of passengers and staff, and acts of criminal behaviour remain a concern. By alerting security staff to a developing situation before it occurs, an incident can be dealt with quickly, minimising disruption to transport services. Cloud based technology can be relied on Cloud based technology can be relied on to not only help improve current services, around passenger occupancy in the current pandemic, but also to help transport officials plan for the security challenges of the future. Simple customisation and easy scalability, plus software upgrades and firmware updates to ensure the system is always up to date and operational, form essential components of a future proof solution which is capable of bringing peace of mind to the transport industry. Additionally, predicted future benefits include the potential for customers to check transport occupancy levels via a mobile app. This would inform them of particularly busy times of passenger transit, allowing more choice over when and where to travel based on real-time data, and ultimately helping to even out passenger numbers to balance journeys and greatly improve efficiency and flow. In a busy world where the demands on our rail and bus networks are now impacted by the COVID-19 pandemic, and indeed the possibility for further related challenges in the future, such cloud-connected technologies represent a worthwhile investment.