Retail security applications

Scenario: One needs to install a camera in the lobby of a building to capture the entrance area. Problem: The area has a lot of windows which overexposes the image, making it difficult to capture the people coming in and out of the premises. Solution: A security camera with a good Wide Dynamic Range (WDR). What WDR does? Dynamic range refers to the ratio between the largest and smallest measurable quantities of something. In the case of video surveillance, the dynamic range measures the ratio between the lightest and darkest elements of the image. WDR technology is great for high contrast scenes, balancing the brightness and shaded areas simultaneously so an image neither appears blown out or too dark. IHS defines WDR at 60 dB or greater, though it’s not uncommon to see WDR cameras with capabilities of 120 dB or more Decibels (dB) are the value with which dynamic range is measured. IHS defines WDR at 60 dB or greater, though it’s not uncommon to see WDR cameras with capabilities of 120 dB or more. However, keep in mind that each manufacturer has its own method of determining a camera’s dB. Therefore, when comparing product datasheets, it is possible that a camera with a lower ratio outperforms a competitor with a higher dB ratio. How WDR works? Security cameras with WDR technology (e.g. Dahua HDCVI 6.0 PLUS) are using either Digital WDR (DWDR) or True WDR. True WDR uses image sensors and a Digital Signal Processor (DSP) to provide even illumination to all areas of an image. A True WDR-enabled video surveillance camera has sensors that take two scans of each video frame. The first, at low speed (to capture more light), shows the image in normal light conditions. The second scan is taken at high speed to capture less light overall and get an image with strong light in the background. The DSP combines the two scans to form a single, balanced, well-illuminated image. DWDR uses algorithms instead of sensors to digitally brighten too-dark areas and dim too-bright areas. DWDR relies on the DSP chip instead of the image sensor to provide WDR. It adjusts each individual pixel of the image and calculates exposure accordingly. This technique has some limitations: the intense manipulation of pixels leads to the overall image being grainier. On the other hand, DWDR doesn’t need costly image sensors, so DWDR can be a more economical option when WDR is a necessity. When one doesn’t have WDR? Backlight Compensation (BLC) brightens the image so one can see darker details better There are two options for improving the exposure of an image without using WDR. In a high-contrast scene with heavy, broad, backlighting, the camera will adjust to the average illumination, which will darken the image. If no WDR is available, Backlight Compensation (BLC) brightens the image so one can see darker details better. BLC is a legacy technique that uses DSPs to increase the level of exposure for the entire image. Rather than balancing brightness on overexposed and underexposed areas of an image like WDR does, it brightens the entire image. Highlight Compensation (HLC) is a technology where image sensors detect strong light within the image and reduce exposure on those areas to enhance the overall image quality. In a dimly lit scene with bright lighting caused by hot spots (e.g. headlights, street lights), the overall image may become too dark. If no WDR is available, use HLC. The camera automatically suppresses bright light sources, allowing proper exposure of adjacent areas. Conclusion Regardless of the dB value specified, image results will vary depending on the complexity and amount of movement in a scene. To determine the best camera for an application, it is always best to test that it meets the needs and expectations of the customer.

A time attendance system can help to keep a close eye on an employee’s working hours, prevent time theft by accurately tracking and recording employees’ time and attendance. A biometric time attendance system allows employees to clock in quickly and easier compare to the standard system and eliminate “buddy punching” in advance to the traditional time card system. A complete biometric time attendance system includes both hardware and software. Include the electronic divide that scans an employee’s fingerprint or iris and software that stores all the data about time and shifts. Hardware and software can be purchased separately, but it’s best to find a vendor that provides both of them as a complete package. Price of the biometric software Small companies can purchase a basic system that includes hardware and software for about $1,000 to $1,500 Biometric time and attendance systems aren’t as expensive as one might think. Small companies can purchase a basic system that includes hardware and software for about $1,000 to $1,500. Some companies' solution, which works for companies with up to 50 employees, retails for $995 to $1,300. The price includes one fingerprint scanner and software that tracks arrivals and departures, calculates hours for payroll, and tracks vacation time and sick days. Large corporations with many hundreds or thousands of employees should expect to spend at least $10,000 on a biometric time and attendance system. For a complex system serving thousands of employees and multiple locations, the cost could rise as high as $100,000. In addition to a basic software and hardware package, one may need to purchase additional features, services, or accessories. Additional biometric scanners begin at about $1,000 to $1,300 each. Training begins at about $300 to $500 for smaller businesses and can run thousands for larger companies. Accessories like scanner covers, which protect the equipment when it is not in use, begin at about $30 to $50 each. CrossChex Cloud CrossChex Cloud's features include face recognition attendance, temperature, and mask identification Because there are so many options, it helps to talk to vendors about the products they provide. Some will charge an upfront fee for a set number of traditional software licenses; others will charge a monthly fee for web-hosted software. Although the market and advanced technology decrease the price of time and attendance system, some small companies or workshops still can’t afford extra spend besides salaries. Anviz introduces a new solution for those business owners - CrossChex Cloud. One can set up a new account and get only one hardware connected to be a lifetime free subscriber of CrossChex Cloud. Start at $500 only, one can get hardware that is suitable for CrossChex Cloud with advanced features includes: face recognition attendance, temperature, and mask identification, and get records of almost everything one wants to take control of.

From asphalt to apps, Bosch has implemented a connected security solution for the Frechen truck stop near the A1 to protect people and freight from assaults. The modern parking area near Cologne now has around 40 parking spaces that meet the high-security standards of the Transported Asset Protection Association’s (TAPA) according to the Level 2 certificate and are therefore particularly secured.  From now on, forwarding companies can book these via the Bosch Secure Truck Parking app. The fully connected solution ensures maximum security: more than 20 security cameras with intelligent video analytics by Bosch monitor the four-gated entrances and exits as well as the parking area.  In addition, a pedestrian interlock ensures that only authorised persons can enter the area. The reason for this solution is a shortage of some 400.000 secured truck parking spaces in Europe. This has serious consequences for the safety of drivers, goods manufacturers, freight forwarders as well as other road users, as trucks often have to park in an unsafe manner contrary to traffic regulations. Secure truck parking  "The truck parking shortage along German roads is, unfortunately, a daily occurrence. Everyone has seen the lines of unsafely parked trucks along the highways. The fact that thieves, in particular, take advantage of the precarious situation is felt by companies like us that transport goods throughout Europe," explains Rein de Vries, Senior Manager Security from Samsung SDS.  In close coordination with Samsung SDS, Bosch has developed the solution that has now been implemented. "Secured truck parking lots, just like the one in Frechen, are important for our transport of goods. That's why we were happy to contribute with our know-how and experience to this project." A loss of 8.2 billion a year With AI-based video analytics, the security cameras immediately detect risks, unwanted movements and sound A recent study by TAPA illustrates the urgency of the situation: The organisation estimates the financial damage caused by stolen freight across Europe at around 8.2 billion euros annually. Alongside the United Kingdom, Germany is one of the countries most affected by cargo theft. Thieves usually take advantage of the situation at night, when the truck is parked unprotected and the driver is asleep. Consumer goods or car parts are among the most sought-after goods, as are jewelry, precious metals, or food products. Bundled know-how  "On behalf of the site operator, we acted as general contractor to implement a certified complete solution for the Frechen truck stop that protects drivers and freight alike," explains Uwe B. Herrmann, project manager at Bosch Building Technologies.  "The parking lot is now securely enclosed, gated, illuminated in a way that saves energy and equipped with intelligent technology."  AI ensures safety and comfort  With the help of AI-based video analytics, the security cameras immediately detect risks and unwanted movements and sound the alarm at the Bosch video control centre.  Audio technology built-in video cameras allow control center staff to immediately contact people on the premises and notify security forces or police if necessary. Regular virtual guard tours round off the security concept.  Booking parking spaces also work efficiently and digitally: Parking spaces can be booked via the Bosch Secure Truck Parking web portal or app. Truck drivers can pass through the barrier and drive onto the premises with digital license plate recognition.

Cyberint has launched the next-generation Digital Risk Protection platform, Argos Edge, a fully SaaS-based solution, to provide real-time responses to cyber threats coming from beyond the traditional security perimeters.   All-in-one DRP platform Unlike other solutions, Cyberint's holistic and integrated approach combines external Attack Surface Monitoring (ASM), advanced threat intelligence, extensive phishing detection as well as social media and brand abuse monitoring. The different modules work together to infuse and enrich the Argos Edge platform, identifying and remediating weaknesses that other solutions cannot detect seamlessly and continuously. This unique capability makes Argos Edge the most comprehensive and effective all-in-one digital-risk-protection (DRP) platform on the market to date. Monitoring threat intelligence  Argos Edge redefines the digital risk protection space by constantly collecting, analysing, and classifying threat intelligence from the widest variety of sources, tracking cybercriminals in the dark and deep web, criminal forums, market places, social media platforms, instant messaging, file sharing repositories and more. External Attack Surface Mapping Argos Edge reduces false positives by 99%, providing a combination of External Attack Surface Mapping  Pin-pointed targeted alerts such as those provided by Argos Edge are known to reduce false positives by 99%, providing the optimum combination of External Attack Surface Mapping of Digital assets, including cloud assets and threat intelligence. Argos Edge focuses on generating proactive and targeted alerts allowing organisations to take immediate steps to mitigate those incoming threats which pose the greatest potential risk whilst also receiving up-to-date proactive information about global, regional, and vertical threats that may cause a potential breach. Alert integration Argos Edge includes one of the most extensive leaked credentials databases, which is comprised of: fusing breached databases, analysis of phishing kits, and highly effective InfoStealers malware's C&C, helping to reduce the risk from this most common attack vector. The leaked credentials database is also highly effective to B2C organisations helping to reduce account takeover of their customers. The new platform also enables users, via a state-of-the-art user interface, to immediately use the pin-pointed alerts as well as integrate them into SIEM, SOAR, and ticketing systems like IBM QRadar and Palo Alto's Cortex XSoar and others for swift dissemination and remediation. Forensic canvas Argos Edge's unique built-in investigation tool, Forensic Canvas can uncover the relationships between disparate data points, pivot on any IoC, and leverage the massive data lake that Cyberint collects 24/7 to build a quick and up-to-date picture of any threat. "Only by constant analysis of hundreds of millions of data points of threat intelligence and an ongoing monitoring of their external attack surface can organizations counter the threat actors' constantly evolving threat landscape," says Cyberint CEO Yochai Corem. Perimeter security features The Argos Edge platform protects companies from more than 75 different business risks lurking beyond the perimeter The Argos Edge platform also comprises numerous additional features that enable users to extend their security perimeters to include phishing, social media and fake application takedown support, external source code monitoring, and fraud detection capabilities. With this launch, organisations have the capabilities to protect themselves from more than seventy-five different business risks lurking beyond the perimeter, such as fraud, phishing, malware, data leakage, vulnerabilities, brand, social media risks, and more. Users now also have modular options allowing for full flexibility in licensing the platform. Cyber investigations Organisations can benefit from Cyberint's deep expertise in specialised services such as Virtual Humint, deep cyber investigations, and interaction with threat actors to identify possible weaknesses. "With Argos Edge, I have a level of assurance and trust that they are always there for me. The feeling that they always have my back is invaluable has given me the confidence that we have enough visibility and can be proactive in dealing with different cyberthreats," says Mark Frogoso, CISO at GCash.

Systems integrators who want to offer new and exciting services to their end-user customers can now deploy physical asset management location and tracking through the award-winning Connect ONE® cloud-hosted service. Designed for keys, laptops, tablets, electronics, and a wide array of other capital goods including equipment and tools, it’s easy to track assets to locations and users through the Connect ONE Asset Management Module. Asset management module Available as a standalone feature or combined with intrusion detection, access control, and video, the Asset Management Module presents a streamlined way to track equipment and goods to locations and/or users. Once an asset has been designated to a user, it automatically sends a customised authorisation template via email for the person to approve and sign. The completed form is converted to a pdf and recorded with their user account in Connect ONE for the archive.  An asset that is not returned by the specified date will generate a notification to the user via email when overdue An asset that is not returned by the specified date will generate a notification to the assigned user via email when overdue. Asset tracking “While keys represent a common application, there are many other assets which can be tracked,” said Mike Simon, Managing Partner, Connected Technologies. “Users can eliminate time lost searching for equipment and other items, which are easily checked out and logged back seamlessly via the interface and tracked to their current location.” The Asset Management Module streamlines the return process with a template sign-off option generated to the user. Users can manage equipment in the field and track the asset for a quick check of their location. Assets are auto-populated into the Connect ONE interface from a CSV spreadsheet for a simple setup.

Videoloft’s cloud video surveillance platform provides users with a powerful yet highly cost-effective remote recording solution while providing resellers with a new potential revenue stream to add to their offering portfolio. For large surveillance system users, Videoloft’s cloud video surveillance solution provides affordable secure offsite video backup. For SMBs (small and medium businesses), Videoloft’s ability to record up to 8MP direct to the cloud provides a powerful remote standalone storage solution. Budget solution Both applications provide system integrators and resellers with a versatile VSaaS (video software as a solution) for virtually any size system or vertical application. A key benefit of VSaaS solutions is that they can be positioned as an operating expense (OPEX) versus a capital expense (CAPEX), making it easier for users to budget the solution as an ongoing expense for operations rather than a large single one-time investment. Versatile and cost-efficient Cloud video surveillance platform provides users and resellers alike with versatility and cost-efficiency “Our cloud video surveillance platform provides users and resellers alike with the ideal combination of features, versatility, and cost-efficiency,” said Joanna Santander, Director of Sales & Business Development, Videoloft. “As the need and demand for VSaaS cloud solutions with remote access capabilities continue to increase globally, the benefits across different vertical applications continue to become more evident.” Videoloft Use Cases Quick service restaurants (QSR) and retail chains are benefitting from Videoloft’s innovative cloud video surveillance platform as a secure, centralised, and long-term video storage solution. It allows them to easily consolidate video from multiple sites and add cloud storage, eliminating the risk of lost footage due to theft or tampering of onsite recorders. Videoloft also provides QSR and retail chains with a way to store video for up to 3+ years, much longer than is possible on conventional NVRs, to protect them from liabilities associated with injury and insurance claims, and shrinkage. Battery or solar-powered solution For locations that lack power and wired internet infrastructure, such as construction sites, vacant properties, and agricultural locations, traditional video surveillance often isn’t feasible, and guards are needed to ensure security. Videoloft provides an alternative solution that can be battery or solar-powered and connected via a 4G wireless router. Videoloft’s software constantly monitors the network conditions and deploys dynamic frame rate, bit rate, and resolution adjustment when necessary to ensure that footage is sent and recorded even in poor network conditions. Remote management   The Videoloft solution provides site managers with the versatility to remotely manage employees, deliveries, and health and safety protocols. Videoloft’s timelapse feature makes it easy to track development over days, weeks, and months Videoloft's video analytics technology enables highly specific alerting options and smart video search, making it fast and easy to locate specific events. Videoloft’s timelapse feature also makes it easy to track development over days, weeks, and months, and to share this progress with customers.  Audio and alarm features Videoloft is a great solution for education campuses. The platform provides campus security teams with the ability to easily monitor sites even when they are split across multiple locations. With features such as PTZ control, 2-way-audio, and alarm triggering there are many ways to detect, track and address unwanted visitors. Real-time monitoring Cannabis farms and dispensaries can leverage Videoloft’s cloud video surveillance solution to ensure they comply with regulatory requirements. In many states, it is mandatory to record 24/7 video both locally and offsite. Videoloft’s live camera health monitoring functionality ensures problems are spotted in real-time so they can be rapidly diagnosed and resolved, eliminating the possibility of lost video. User-friendly software solution Videoloft is also providing integrators and dealers with a new potential source of RMR. Videoloft’s simple setup, affordable cloud plans, and user-friendly software allow integrators to offer SMBs and the high-end residential market a highly cost-competitive product, even when compared to DIY solutions that typically employ Wi-Fi cameras that are inherently less secure. Users can set alerting and recording schedules and easily playback and download video through the Videoloft app, and assign multiple users with read-only or full admin access to all or specific cameras, depending on their requirements.

How AI and humans can work together is a longstanding debate. As society progresses technologically, there’s always the worry of robots taking over jobs. Self-checkout tills, automated factory machines, and video analytics are all improving efficiency and productivity, but they can still work in tandem with humans, and in most cases, they need to. Video analytics in particular is one impressively intelligent piece of technology that security guards can utilise. How can video analytics help with certain security scenarios? Video analytics tools Before video analytics or even CCTV in general, if a child went missing in a shopping centre, we could only rely on humans. Take a crowded Saturday shopping centre, a complex one with a multitude of shops and eateries, you’d have to alert the security personnel, rely on a tannoy and search party, and hope for a lockdown to find a lost or kidnapped child. With video analytics, how would this scenario play out? It’s pretty mind-blowing. As soon as security is alerted, they can work with the video analytics tools to instruct it precisely With the same scenario, you now have the help of many different cameras, but then there’s the task of searching through all the CCTV resources and footage. That’s where complex search functions come in. As soon as security is alerted, they can work with the video analytics tools to instruct it precisely on what footage to narrow down, and there’s a lot of filters and functions to use. Expected movement direction For instance, they can tick a ‘human’ field, so the AI can track and filter out vehicles, objects etc., and then they can input height, clothing colours, time the child went missing, and last known location. There’s a complex event to check too, under ‘child kidnap’. For a more accurate search, security guards can then add in a searching criterion by drawing the child’s expected movement direction using a visual query function. A unique function like this enables visual criteria-based searches rather than text-based ones. The tech will then narrow down to the images/videos showing the criteria they’ve inputted, showing the object/child that matches the data and filter input. Detecting facial data There are illegal demonstrations and troublesome interferences that police have to deal with A white-list face recognition function is then used to track the child’s route which means the AI can detect facial data that has not been previously saved in the database, allowing it to track the route of a target entity, all in real time. Then, security guards can confirm the child’s route and current location. All up-to-date info can then be transferred to an onsite guard’s mobile phone for them to confirm the missing child’s movement route, face, and current location, helping to find them as quickly as possible. Often, there are illegal demonstrations and troublesome interferences that police have to deal with. Video analytics and surveillance can not only capture these, but they can be used to predict when they may happen, providing a more efficient process in dealing with these types of situations and gathering resources. Event processing functions Picture a public square with a number of entries into the main area, and at each entry point or path, there is CCTV. Those in the control room can set two events for each camera: a grouping event and a path-passing event. These are pretty self-explanatory. A grouping event covers images of seeing people gathering in close proximity and a path-passing event will show when people are passing through or entering. The video analytics tool can look out for large gatherings and increased footfall to alert security By setting these two events, the video analytics tool can look out for large gatherings and increased footfall to alert security or whoever is monitoring to be cautious of protests, demonstrations or any commotion. Using complex event processing functions, over-detection of alarms can also be prevented, especially if there’s a busy day with many passing through. Reducing false alarms By combining the two events, that filters down the triggers for alarms for better accuracy to predict certain situations, like a demonstration. The AI can also be set to only trigger an alarm when the two events are happening simultaneously on all the cameras of each entry to reduce false alarms. There are so many situations and events that video analytics can be programmed to monitor. You can tick fields to monitor any objects that have appeared, disappeared, or been abandoned. You can also check events like path-passing to monitor traffic, as well as loitering, fighting, grouping, a sudden scene change, smoke, flames, falling, unsafe crossing, traffic jams and car accidents etc. Preventing unsafe situations Complex events can include violations of one-way systems, blacklist-detected vehicles Complex events can include violations of one-way systems, blacklist-detected vehicles, person and vehicle tracking, child kidnaps, waste collection, over-speed vehicles, and demonstration detections. The use of video analytics expands our capabilities tremendously, working in real time to detect and help predict security-related situations. Together with security agents, guards and operatives, AI in CCTV means resources can be better prepared, and that the likelihood of preventing unsafe situations can be greatly improved. It’s a winning team, as AI won’t always get it right but it’s there to be the advanced eyes we need to help keep businesses, premises and areas safer.

Recent cyber-attacks have disabled and even shut down physical assets. Robust foundational security and training staff, able to recognise an attack can help mitigate the threat, as ABB’s Rob Putman explains. Edge devices and data analytics As cyber security specialists, we must navigate an ever-changing threat landscape, one that is made even more complex by the increased interconnectivity between Operational Technology (OT) and Information Technology (IT), as companies look to leverage edge devices and data analytics, as well as remote connectivity, in the wake of the COVID-19 pandemic. As the threat surface evolves, the industry must guard against attacks on key physical infrastructure, carried out by a range of malicious actors, including nation states and criminals intent on blackmail. The chemicals sector, a high-value target for cyber-criminals Cyber-criminals view the chemicals sector, as a high-value target, because of the potential cost In 2017, not long after a ransomware attack that targeted Maersk, the world’s largest shipping firm, made the news around the world. Another cyber-attack, this time targeting physical industrial assets, generated fewer headlines, and yet could have resulted in both real, as well as financial, damage. Cyber-criminals view the chemicals sector, as a high-value target, because of the potential cost, both financial and reputational, to the operator, should production be interrupted or stopped entirely. Cyber security vulnerabilities put physical assets at risk The attack in question, a ‘Triton’ custom malware attack on a petro-chemical facility in Saudi Arabia, targeted a safety system, taking over system controllers. Bugs in the code triggered an emergency shutdown, but could have led to the release of toxic and explosive gases. It was a vivid reminder of how cyber security vulnerabilities are increasingly putting companies’ key physical assets at risk. Two more-recent high-profile incidents illustrate my point. In February, a Florida water treatment plant was hacked. The malicious actor remotely accessed the system for three to five minutes, during which time they opened various functions on the screen, including one that controls the amount of sodium hydroxide (NaOH) in the water. The hacker changed the NaOH from about 100 parts per million to 11,100 parts per million, which could have resulted in a mass poisoning event. Colonial Pipeline cyber-attack incident Then, in May, the Colonial Pipeline system that originates in Houston, Texas and carries gasoline, and jet fuel, suffered a ransomware attack. Using a VPN, hackers targeted back-office IT systems, forcing Colonial to shut down IT hosts and network infrastructure, severing communication with those OT systems that are responsible for communicating ‘transactional data’ associated with fuel delivery. In this instance, a single compromised password disrupted Colonial’s ability to invoice its customers. This dependency on OT data stopped pipeline and business operations, and the company was elected to pay the hackers an initial ransom of US$ 4.4 million, in order to restore operations. The Colonial attack was multi-dimensional, in that it not only impacted Colonial’s business, but also the wider US economy and national security, since the pipeline transports nearly half of the east coast's fuel supplies. Outdated IT system elevates physical risk The increased interconnectivity between IT and OT can also create vulnerabilit Attacks such as these prove that, armed with little more than a laptop, an email account and access to the dark web, determined hackers can cause disproportionate damage to physical infrastructure. As mentioned at the outset, the increased interconnectivity between IT and OT can also create vulnerability. Producers often want to know: Is it risky to connect a production asset or their operational environment to the Cloud? My answer is, if you do so without having done any risk audits around people, processes and technology, or without enhancing and maintaining that environment, then yes, that is risky. For example, we often observe that the life cycle of a production asset far outlasts the IT systems that are used to run it. Take a cement kiln. Several generations of plant operators may have come and gone, but that asset may still run, using legacy software, such as Windows XP and why not? Need to replace aging distributed control systems Well, that’s fine, if you are not concerned about having that asset compromised, and all that entails. A ‘flat’ IT network, an aging distributed control system, and machines with legacy versions of Microsoft Windows, all these elements, which are still commonplace in many industries, make it much easier for attackers to find and infiltrate a company, without needing sophisticated tools. The age-old mantra of not interfering with a piece of equipment or software that appears to be working, often applies to the individual assets. For example that cement kiln that are still controlled by the same Windows XP-based control software. However, if we’re honest, things have changed quite a bit, not because something was broken, but because innovation came in. That same kiln control system is most likely connected to other systems, than when first commissioned and that opens it to exposure to threats that it was never designed for. The human element There is a misconception that IoT-connected devices can open companies to risk There is a misconception that IoT-connected devices can open companies to risk, but many recent, high-profile cyber-attacks have been conducted from a laptop, by hacking someone’s VPN, or are a simple phishing/malware attack. In all these cases, the human element is partly to blame. Take the Florida attack. The compromised computer at the water treatment facility was reportedly running an outdated Windows 7 operating system and staff all used the same password, in order to gain remote access via the Teamviewer app, which the hacker was then able to use. Physical and human assets, key to robust cyber security Discussion on the best way to mitigate the threat is often framed solely around specific technical solutions and ignores the fact that robust foundational cyber security is really driven by two very different, but equally important, types of capital: physical assets (e.g. production machinery), and human assets. The truth is that smart digital software and industry-renowned cyber security applications, while critical, are in many cases, only as good as the weakest human link in the chain. Industry would, therefore, do well to ask itself the following question: Do we have a security problem, or a complacency problem? At this juncture, it is important to point out that the majority of companies that ABB works with, are at least aware of the threat posed by cyber attackers, and the potential impact of an attack, on their revenues, reputation and bottom line. User error and human-generated exposures Making sure staff are aware of the threat and training them to respond properly, if they are targeted, is vital However, user error and human-generated exposures are where most of these attacks occur. Those human failures are mostly not due to malicious intent from employees, but to the lack of training of the employees on secure behavior. Making sure staff are aware of the threat and training them to respond properly, if they are targeted, is vital. However, there are also age demographics at play here. Much of the operations employee base is heading towards retirement and often, there is no plan or ability to backfill these people. Need to invest in new digital and automated technologies If you think you don't have enough people now, in order to stay on top of basic care and feeding of the OT environment, with regards to security, what is that going to be like in 20 years? For this reason, there must be a major industry reset, when it comes to its workforce. Companies must invest in new digital and automated technologies, not only to ensure that they stay ahead of the curve and mitigate risk, but also to attract the next generation of digitally literate talent. Robust cyber security is built on solid foundations When we talk about foundational cyber security, we mean fundamentals, such as patching, malware protection, high-fidelity system backups, an up-to-date anti-virus system, and other options, such as application allow-listing and asset inventory. These basic controls can help companies understand their system setup and the potential threats, identify vulnerabilities, and assess their risk exposure. The Pareto principle states that around 80% of consequences come from 20% of the causes. In the context of cyber security, that means 80% of exposure to risk comes from 20% of the lack of security. If companies do the foundational things right, they can manage out a significant amount of this risk. Importance of maintaining and upgrading security controls However, having basic security controls, such as anti-virus software in place, is just the first step on that journey. Equally important is having someone within the organisation, with the requisite skill set, or the extra labour bandwidth, to operate, maintain and update those security controls, as they evolve. Educating, training and recruiting existing employees, and the next generation of talent, along with forging partnerships with trusted technology providers, will ensure that industry can leverage the latest digital technologies, in order to drive business value, and secure physical assets against cyber-attacks.

The COVID-19 pandemic is only accelerating the expansion of Automation, Robotics, Machine Learning (ML) and Artificial Intelligence (AI), and changing how people live their daily lives. This expansion leads the way with technologies that are developed to solve problems, improve operations, streamline processes and assist people, to focus on learning new skills, creativity, and imagination. Transformation of the physical security industry One of the latest industries to be permanently transformed is physical security. The era of utilising security cameras is slowly changing into more advanced and more efficient technological applications - security robotic solutions. SMP Robotics is a California-based company, which is a pioneer in developing robotic technologies, powered by AI, to assist, improve and deliver on new expectations in today’s world. One of their services is smart surveillance systems. This represents a proactive approach to security. The company, SMP Robotics’ Founder and Chief Executive Officer (CEO), Leo Ryzhenko, stated “Autonomous robotic technologies will become a driving force in future security solutions.” Robotics and AI in autonomous security solutions The robots can patrol 24/7, counteracting intrusion and communicating via voice message with guards The company uses robotics and AI technology to implement autonomous security solutions, which reduce liability and overhead, as well as improving the quality of services. Robotic guards are capable of patrolling all types of facilities, in both urban and rural contexts. The robots can patrol 24/7, counteracting intrusion and communicating via voice message with guards. The inspection robots, deployed by SMP Robotics, are easily integrated with many existing security technologies, armed with obstacle avoidance and anti-collision measures, automatically recharge, and can recognise faces up to 50 metres. As the world grows increasingly complex, technology like this is essential to ensure safety for all. AI-enabled autonomous video monitoring ground vehicles The advancements in technological breakthroughs of SMP Robotics position the company and its AI-powered, autonomous video monitoring ground vehicles, to be the most adaptable to any industry, cost-effective for clients’ business needs, in providing various types of services from public safety, crime prevention, to asset protection and physical security. SMP Robotics continues to implement new innovative solutions and groundbreaking technologies in its latest generation of autonomous models. Currently, many were already deployed or in a process to be delivered to a number of key clients, in various industries throughout the globe, from oil & gas, nuclear power plants to data centers, healthcare facilities, and amusement parks. Smart security robots Tal Turner, the Vice President (VP) of Business Development and Partnerships, SMP Robotics, said “We provide autonomous, artificial intelligence, all-weather, all-surface, smart security robots that are turnkey and operate independently on their own, using real-time obstacle avoidance, face recognition, and other cutting-edge technological advancements.” According to Coherent Market Insights, the Robots as a Service (RaaS) market direction will grow by 15.9% by 2028 and reach the threshold of 41.3 billion dollars. SMP Robotics stands at the forefront of the security robotic revolution, making an impactful change to make the world a safer place.

The trend of video customers moving to the cloud has reached a tipping point. At the same time, artificial intelligence (AI) is being adopted on a massive scale. Combining the two trends adds a higher level of value than either component individually. Merging the power of AI and the cloud is a driving force behind cloud surveillance company Eagle Eye Networks’ acquisition of Uncanny Vision, an AI and video analytics company headquartered in Bangalore, India. Expensive AI resources Cloud systems empower customers to leverage AI without having to install and program complicated and expensive hardware, in effect stripping away the barriers to entry that customers face when seeking to embrace AI. The cloud also enables customers to share expensive AI resources. One of the key components is ease of deployment – click, click and turn on the AI for any camera" Simplicity of implementation is crucial to the combined value proposition of Eagle Eye Networks and Uncanny Vision. “One of the key components is ease of deployment – click, click and turn on the AI for any camera (in a cloud system),” says Dean Drako, Eagle Eye Networks CEO. There is also a benefit of having AI systems networked, enabling 25 banks to perform facial recognition of customers from a single cloud-based system, he adds. A transition is also under way in the perception of AI. Video surveillance applications While previously it was seen as an add-on to surveillance systems, now it is seen as a very desirable feature on any system. “Centralised management of the cloud benefits the AI database,” says Drako. “In a project built around licence plate recognition (LPR), for example, all the data goes up to the cloud into a single database, and the customer can get a mobile view of everything going on across the world. You can’t do that without the cloud. And AI for LPR is more accurate.” Uncanny Vision’s targeted focus on AI for video surveillance applications was one factor that attracted Eagle Eye Networks to make the acquisition, says Drako. In contrast, some other companies have embraced broader applications of video AI. Uncanny Vision also has more customers using their system in real-world applications than competitors. Finally, the acquisition will help to expand Eagle Eye Networks’ presence in the LPR market, where Uncanny Vision is especially strong. Improving business operations The 60 employees at Uncanny Vision are mostly engineers and programmers Uncanny Vision’s deep learning algorithms enable recognition, identification, and prediction, improving business operations, customer service, and site safety. Applications include smart parking, retail, smart cities, ATM monitoring, worker safety and perimeter security. The 60 employees at Uncanny Vision are mostly engineers and programmers. “These guys understand how to translate AI algorithms to run very efficiently on various types of hardware,” says Drako. “They optimise how they get the code to run so we can implement in the cloud cost-effectively. They do it at a modest cost to make it more accessible. They understand how to deploy software for high performance on low-cost hardware.” For Uncanny Vision, the new ownership provides more reach. “We have a huge channel and a huge brand,” says Drako. “They are strong technical guys who need a sales and solution channel.” Video analytics solutions Even in light of the acquisition, Eagle Eye Networks will continue to provide a selection of third-party AI and video analytics solutions to customers. Use of AI and video analytics is specific to the application and business needs of each customer. Use of AI and video analytics is specific to the application and business needs of each customer In addition to AI functionality, systems need a ‘business logic’ component that drives how that capability is integrated into a system. System needs vary widely by vertical market, and many third-party vendors are focused on a specific vertical and how AI can benefit that market. Recurring monthly revenue “Third parties can provide analytics and the business logic, which is different for a factory, an office building or for a drive-thru restaurant,” says Drako. “The market is looking for many solutions, and one company couldn’t own a majority of them.” To ensure flexibility, Eagle Eye Networks will accommodate third party solutions, deploy their own analytics, or leverage analytics embedded in cameras. For Eagle Eye Networks’ dealer and integrator customers, the expansion into AI presents a new opportunity for recurring monthly revenue (RMR) and provides greater value to customers. Drako says the impact of the acquisition will be global as AI applications grow in popularity worldwide.

Video is an enormous wellspring of unstructured data in the enterprise environment. Finding new ways to use video data requires easy access for analysis. Gone are the days when video was recorded just to be played back later. New computer capabilities can analyse video to provide business intelligence and trends, all of which requires that a lot of unstructured data be captured, stored and kept immediately accessible. It's a driving force for companies specialising in video storage such as Quantum, which is focused on storing and managing unstructured data, including video, photos, music and sound. Managing various analytics “Unstructured data is driving the massive growth in storage today, and video surveillance fits right in there,” says Jamie Lerner, CEO and President, Quantum. As data multiplies in business, matters of storing and accessing the data take on a larger profile. Especially challenging is meeting the need to store and access expanding amounts of unstructured data, such as video. Video is also part of a changing end-to-end architecture in the enterpriseWhereas 10 years ago, video surveillance was all about recording and playback, now the emphasis is much more on an end-to-end approach. In addition to capturing and playing back video, systems have to manage various analytics, archival and data retention aspects as well as recording. Video is also part of a changing end-to-end architecture in the enterprise, including hybrid, cloud and on-premise storage. Video surveillance industry Historically, structured data, such as financial information, was stored to allow future analytics. The same trend extends to unstructured data, such as video analytics. Quantum has expanded its video storage capabilities with acquisition this year of the video surveillance business of Pivot3, provider of a hyperconverged system that provides recording, analysis and seamlessly archives data on a converged platform that is less expensive and easier to manage. In acquiring Pivot3, Quantum is refocusing the smaller company on the video surveillance industry. “We are now focused 100% on surveillance and having the highest quality while being very cost-effective,” says Lerner. “The industry is ready for an IT-forward solution that is totally focused on surveillance. You can’t make a platform all things to all people.” Traditional security customers There is overlap in large stadiums and theme parks, where Lerner sees even more opportunity to expand Pivot3 will also help to expand Quantum’s customer base. The larger company has a history of serving customers in entertainment, movies, television and sports production. The addition of Pivot3’s 500 new customers in large surveillance, transportation and critical infrastructure markets will expand the mix. There is overlap in large stadiums and theme parks, where Lerner sees even more opportunity to expand. Pivot3 also helps to bridge the gap between traditional security customers and the information technology (IT) department. “Pivot3 has a reputation as simple to use,” says Lerner. “My belief is that physical security can run separately [from IT] until you reach a certain size, then IT has to be involved. Pivot3 gives IT people in the security space a product that is well formed and fits into an IT strategy. They are not undertaking a piece of equipment that will be a burden.” Physical security presence Customers expect their infrastructure vendors to provide systems that allow them to “Set it and forget it,” says Lerner. It’s one of the big advantages of cloud computing and also central to Quantum’s approach with their traditional products. “At the end of the day, you want to run a hospital, for example, so you want your systems to be easy to use,” says Lerner. The Pivot3 acquisition will also allow Quantum to expand their physical security presence more broadly and globally. Previously, the geographic reach of Pivot3 was limited by the high cost of placing personnel in diverse locations. Under Quantum, which has been serving global companies for 40 years, the problem disappears. “Quantum has global support on all continents and in more countries,” says Lerner. “It’s a higher level of support, given size and legacy of our organisation.”

A new generation of video cameras is poised to boost capabilities dramatically at the edge of the IP network, including more powerful artificial intelligence (AI) and higher resolutions, and paving the way for new applications that would have previously been too expensive or complex. Technologies at the heart of the coming new generation of video cameras are Ambarella’s newest systems on chips (SoCs). Ambarella’s CV5S and CV52S product families are bringing a new level of on-camera AI performance and integration to multi-imager and single-imager IP cameras. Both of these SoCs are manufactured in the ‘5 nm’ manufacturing process, bringing performance improvements and power savings, compared to the previous generation of SoCs manufactured at ‘10nm’. CV5S and CV52S AI-powered SoCs The CV5S, designed for multi-imager cameras, is able to process, encode and perform advanced AI on up to four imagers at 4Kp30 resolution, simultaneously and at less than 5 watts. This enables multi-headed camera designs with up to four 4K imagers looking at different portions of a scene, as well as very high-resolution, single-imager cameras of up to 32 MP resolution and beyond. The CV52S, designed for single-imager cameras with very powerful onboard AI, is the next-generation of the company’s successful CV22S mainstream 4K camera AI chip. This new SoC family quadruples the AI processing performance, while keeping the same low power consumption of less than 3 watts for 4Kp60 encoding with advanced AI processing. Faster and ubiquitous AI capabilities Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions" “Security system designers desire higher resolutions, increasing channel counts, and ever faster and more ubiquitous AI capabilities,” explains John Lorenz, Senior Technology and Market Analyst, Computing, at Yole Développement (Yole), a French market research firm. John Lorenz adds, “Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions for meeting the growing demands of the security IC (integrated circuit) sector, which our latest report forecasts to exceed US$ 4 billion by 2025, with two-thirds of that being chips with AI capabilities.” Edge AI vision processors Ambarella’s new CV5S and CV52S edge AI vision processors enable new classes of cameras that would not have been possible in the past, with a single SoC architecture. For example, implementing a 4x 4K multi-imager with AI would have traditionally required at least two SoCs (at least one for encoding and one for AI), and the overall power consumption would have made those designs bulky and prohibitively expensive. By reducing the number of required SoCs, the CV5S enables advanced camera designs such as AI-enabled 4x 4K imagers at price points much lower than would have previously been possible. “What we are usually trying to do with our SoCs is to keep the price points similar to the previous generations, given that camera retail prices tend to be fairly fixed,” said Jerome Gigot, Ambarella's Senior Director of Marketing. 4K multi-imager cameras “However, higher-end 4K multi-imager cameras tend to retail for thousands of dollars, and so even though there will be a small premium on the SoC for the 2X improvement in performance, this will not make a significant impact to the final MSRP of the camera,” adds Jerome Gigot. In addition, the overall system cost might go down, Gigot notes, compared to what could be built today because there is no longer a need for external chips to perform AI, or extra components for power dissipation. The new chips will be available in the second half of 2021, and it typically takes about 12 to 18 months for Ambarella’s customers (camera manufacturers) to produce final cameras. Therefore, the first cameras, based on these new SoCs, should hit the market sometime in the second half of 2022. Reference boards for camera manufacturers The software on these new SoCs is an evolution of our unified Linux SDK" As with Ambarella’s previous generations of edge AI vision SoCs for security, the company will make available reference boards to camera manufacturers soon, allowing them to develop their cameras based on the new CV5S and CV52S SoC families. “The software on these new SoCs is an evolution of our unified Linux SDK that is already available on our previous generations SoCs, which makes the transition easy for our customers,” said Jerome Gigot. Better crime detection Detecting criminals in a crowd, using face recognition and/or licence plate recognition, has been a daunting challenge for security, and one the new chips will help to address. “Actually, these applications are one of the main reasons why Ambarella is introducing these two new SoC families,” said Jerome Gigot. Typically, resolutions of 4K and higher have been a smaller portion of the security market, given that they came at a premium price tag for the high-end optics, image sensor and SoC. Also, the cost and extra bandwidth of storing and streaming 4K video were not always worth it for the benefit of just viewing video at higher resolution. 4K AI processing on-camera The advent of on-camera AI at 4K changes the paradigm. By enabling 4K AI processing on-camera, smaller objects at longer distances can now be detected and analysed without having to go to a server, and with much higher detail and accuracy compared to what can be done on a 2 MP or 5 MP cameras. This means that fewer false alarms will be generated, and each camera will now be able to cover a longer distance and wider area, offering more meaningful insights without necessarily having to stream and store that 4K video to a back-end server. “This is valuable, for example, for traffic cameras mounted on top of high poles, which need to be able to see very far out and identify cars and licence plates that are hundreds of meters away,” said Jerome Gigot. The advent of on-camera AI at 4K changes the paradigm Enhanced video analytics and wider coverage “Ambarella’s new CV5S and CV52S SoCs truly allow the industry to take advantage of higher resolution on-camera for better analytics and wider coverage, but without all the costs typically incurred by having to stream high-quality 4K video out 24/7 to a remote server for offline analytics,” said Jerome Gigot. He adds, “So, next-generation cameras will now be able to identify more criminals, faces and licence plates, at longer distances, for an overall lower cost and with faster response times by doing it all locally on-camera.” Deployment in retail applications Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once Retail applications are another big selling point. Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once (e.g., in a mall), to provide not only security features, but also other business analytics, such as foot traffic and occupancy maps that can be used later to improve product placement. The higher resolution and higher AI performance, enabled by the new Ambarella SoCs, provide a leap forward in addressing those scenarios. In a store setup, a ceiling-mounted camera with four 4K imagers can simultaneously look at the cashier line on one side of the store, sending alerts when a line is getting too long and a new cashier needs to be deployed, while at the same time looking at the entrance on the other side of the store, to count the people coming in and out. This leaves two additional 4K imagers for monitoring specific product aisles and generating real-time business analytics. Use in cashier-less stores Another retail application is a cashier-less store. Here, a CV5S or CV52S-based camera mounted on the ceiling will have enough resolution and AI performance to track goods, while the customer grabs them and puts them in their cart, as well as to automatically track which customer is purchasing which item. In a warehouse scenario, items and boxes moving across the floor could also be followed locally, on a single ceiling-mounted camera that covers a wide area of the warehouse. Additionally, these items and boxes could be tracked across the different imagers in a multi-headed camera setup, without the video having to be sent to a server to perform the tracking. Updating on-camera AI networks Another feature of Ambarella’s SoCs is that their on-camera AI networks can be updated on-the-fly, without having to stop the video recording and without losing any video frames. So, for example in the case of a search for a missing vehicle, the characteristics of that missing vehicle (make, model, colour, licence plate) can be sent to a cluster of cameras in the general area, where the vehicle is thought to be missing, and all those cameras can be automatically updated to run a live search on that specific vehicle. If any of the cameras gets a match, a remote operator can be notified and receive a picture, or even a live video feed of the scene. Efficient traffic management With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself Relating to traffic congestion, most big cities have thousands of intersections that they need to monitor and manage. Trying to do this from one central location is costly and difficult, as there is so much video data to process and analyse, in order to make those traffic decisions (to control the traffic lights, reverse lanes, etc.). With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself. The camera would then take actions autonomously (for example, adjust traffic-light timing) and only report a status update to the main traffic control centre. So now, instead of having one central location trying to manage 1,000 intersections, a city can have 1,000 smart AI cameras, each managing its own location and providing updates and metadata to a central server. Superior privacy Privacy is always a concern with video. In this case, doing AI on-camera is inherently more private than streaming the video to a server for analysis. Less data transmission means fewer points of entry for a hacker trying to access the video. On Ambarella’s CV5S and CV52S SoCs, the video can be analysed locally and then discarded, with just a signature or metadata of the face being used to find a match. No actual video needs to be stored or transmitted, which ensures total privacy. In addition, the chips contain a very secure hardware cyber security block, including OTP memory, Arm TrustZones, DRAM scrambling and I/O virtualisation. This makes it very difficult for a hacker to replace the firmware on the camera, providing another level of security and privacy at the system level. Privacy Masking Another privacy feature is the concept of privacy masking. This feature enables portions of the video (say a door or a window) to be blocked out, before being encoded in the video stream. The blocked portions of the scene are not present in the recorded video, thus providing a privacy option for cameras that are facing private areas. “With on-camera AI, each device becomes its own smart endpoint, and can be reconfigured at will to serve the specific physical security needs of its installation,” said Jerome Gigot, adding “The possibilities are endless, and our mission as an SoC maker is really to provide a powerful and easy-to-use platform, complete with computer-vision tools, that enable our customers and their partners to easily deploy their own AI software on-camera.” Physical security in parking lots With a CV5S or CV52S AI-enabled camera, the camera will be able to cover a much wider portion of the parking lot One example is physical security in a parking lot. A camera today might be used to just record part of the parking lot, so that an operator can go back and look at the video if a car were broken into or some other incident occurred. With a CV5S or CV52S AI-enabled camera, first of all, the camera will be able to cover a much wider portion of the parking lot. Additionally, it will be able to detect the licence plates of all the cars going in and out, to automatically bill the owners. If there is a special event, the camera can be reprogrammed to identify VIP vehicles and automatically redirect them to the VIP portion of the lot, while reporting to the entrance station or sign how many parking spots are available. It can even tell the cars approaching the lot where to go. Advantages of using edge AI vision SoCs Jerome Gigot said, “The possibilities are endless and they span across many verticals. The market is primed to embrace these new capabilities. Recent advances in edge AI vision SoCs have brought about a period of change in the physical security space. Companies that would have, historically, only provided security cameras, are now getting into adjacent verticals such as smart retail, smart cities and smart buildings.” He adds, “These changes are providing a great opportunity for all the camera makers and software providers to really differentiate themselves by providing full systems that offer a new level of insights and efficiencies to, not only the physical security manager, but now also the store owner and the building manager.” He adds, “All of these new applications are extremely healthy for the industry, as they are growing the available market for cameras, while also increasing their value and the economies of scale they can provide. Ambarella is looking forward to seeing all the innovative products that our customers will build with this new generation of SoCs.”

The Very Group is the UK’s largest integrated digital retailer and financial services provider. It offers 1,900 brands to its four million customers globally. Due to the company’s growth, they built a new state-of-the-art fulfilment centre, close to one million square feet in size, in order to centralise operations and drive efficiency. Purpose-built and automated facility The Very Group has historically operated from three fulfilment centres, located in the north of England. Due to their business’ growth, they needed a new, purpose-built and automated facility, in a central, well-connected location, which could accommodate all one-man fulfilment and returns operations on one site, and that provided room for continued expansion. The space offered by the new site in the East Midlands region meant that The Very Group can process more orders The space offered by the new site in the East Midlands region meant that The Very Group can process more orders and use new technology to make the business more responsive, reducing the time it takes to get products to customers. Security for business growth The site’s position in the East Midlands, adjacent to the M1 and East Midlands Airport, with its own rail freight terminal, will enable the business to increase its cut-off time for next day delivery to midnight from 7 pm, and explore the introduction of same day delivery in the future. A crucial aspect of the new hub was security – with the need to not only secure the site and the stock inside, but implement solutions which would benefit the wider business too. Genetec Security Center The Very Group required a platform that could unite operations and provide the business-wide value that the company was seeking. They approached Grantfen, initially on a consultancy basis, to guide the organisation on the route that it should be taking and the technologies that could support its ambition. Grantfen quickly recognised the scope of The Very Group’s ambitions for a platform that was easy-to-use and that could bring together information from hundreds of different sensors and technologies. It put forward a comprehensive solution, built on the Genetec Security Center unified platform. Video surveillance, access control, ANPR and security integration Incorporating video surveillance and analytics, access control, automatic number plate recognition and integration with other key business systems, this allowed The Very Group to deploy state-of-the-art technologies from a range of vendors, including HID Global, Axis Communications and Senstar. Perhaps the most important solution needed was tracking who was coming in and out of the building, with such a large workforce, combined with inbound and outbound deliveries, the facility has hundreds of people inside at any one time. Previously, security manually searched people selected at random. Enhanced data security The Very Group has been able to adapt the solution and write its own code However, thanks to the robust Genetec software development kit and Grantfen’s specialist development expertise, The Very Group has been able to adapt the solution and write its own code, in order to use the access control system to implement truly random searches. This has involved getting permission to hold employee data, but again, thanks to the new system brought together by Genetec Security Center, the data is housed safely. Automatic number plate recognition (ANPR) Moving from three fulfilment centres into one, consolidated facility meant a change in operations for The Very Group, and security needed to mirror this evolution. Therefore, with the volume of traffic coming in and out of the site increasing, The Very Group implemented automatic number plate recognition (ANPR). Heavy goods vehicles could be monitored coming in and out of the site, enabling those in the diary to enter and exit the grounds in an efficient manner. Plus, with timestamps now able to show when vehicles entered or exited the grounds, it helped with yard management and traffic flow, with Security Center able to generate reports on how traffic is moving around the yard. Car park management and CCTV control room monitoring Employees are able to take advantage of this system as well, with the ANPR technology recognising them and seamlessly letting them into the car park. This enhanced integration has benefitted other areas of the business too. The CCTV control room is now able to monitor people and freight flow, looking at movements, such as trailers, in order to help maximise efficiencies and ensure high health and safety standards. The opening of Skygate, our new fulfilment centre, means a new era for the group" Dean Cooper, Head of Security at The Very Group, commented “The opening of Skygate, our new fulfilment centre, means a new era for the group. We are a digitally-led business, and the fact that we are now able to enhance operations and yield more value from security functions, is going to help us operationally. Genetec and Grantfen have played a huge part in accelerating our sophistication in this area and I look forward to how we can gain increasing insights from all that the technology has to offer.” Efficient inter-departmental collaboration While the roll-out has been relatively recent, the positive effects are already being felt across the business. This has led to future plans about what else could be introduced, all underpinned by Genetec Security Center. “Genetec Security Center is helping to improve inter-departmental collaboration, thanks to its reporting functions, alongside benefiting operations and ensuring the security of the facility. We are an ambitious business, and as we grow, we need a system that will continue to evolve with our requirements. Genetec enables this, and alongside its deep integration and leading analytics, we look forward to continuing the partnership over years to come”, concluded Dean Cooper.

The Spitalfields Estate in East London uses Genetec Security Centre to modernise CCTV security and build a platform for future service innovation. Business challenge The Spitalfields Estate is a 1.9m ft2, mixed-use development in East London managed by CBRE. It includes corporate offices, retail and residential units, public spaces, and a market independent of its famous neighbour, the Old Spitalfields market. The estate has 16,000 tenants and runs several cultural and entertainment events to foster a local community environment. Recently visitor numbers have increased from 165,000 to between 400,000 and 500,000 a week. Effective security management and caring for tenants and visitors is a key part of the estate’s job. The existing CCTV system was an old analogue application on a PC connected to a network of outdated cameras. Although functional, the system was difficult and costly to maintain. Image quality and storage capabilities were poor. But it could not support some of the future services and applications that the estate wanted to deliver. The Spitalfields Estate is a showcase site and the CCTV system did not fit with its image of a modern, efficient location. Addressing CCTV system challenges The aim was a dedicated CCTV system capable of supporting modern equipment for deploying new services in future The estate planned to upgrade the cameras and cabling but soon realised the whole system needed replacing. The aim was a dedicated CCTV system capable of supporting modern equipment and a springboard for deploying new services and capabilities in the future. After a detailed tendering process, the estate decided to work with Genetec and its business partner, Custom Intelligent Security. According to Justin Morgan, from CIS Security and Head of Security at The Spitalfields Estate, “The presentation and sales process by Genetec and Custom was very impressive. There was no hard sell and it felt like a breath of fresh air. All the top CCTV suppliers offer high-quality solutions, but it was a feeling of reassurance that we got from the Genetec team." "The solution suited our needs because it offered the support, training, information, and knowledge sharing to make the system professional and easy to use.” Security Centre modernises security The estate deployed a new CCTV system based on the unified IP security platform, Genetec Security Centre. It is hosted on an all-in-one Genetec Streamvault 300 Series server. Analogue feeds from the existing camera network are converted into digital data and sent to Security Centre for staff to monitor and manipulate. Genetec Clearance is a digital evidence management solution. It improves GDPR (General Data Protection Regulation) compliance by using intelligent identity-redaction features and removing the need to share image data via hard media. If there is a subject access request, staff use clearance to select relevant images, annotate, mask individuals not involved, and create a link to share the material. Data is deleted automatically after 31 days. The next phase of the solution will be a cable network survey and rolling out new cameras when old ones reach the end of life and cannot be repaired cost-effectively. Protecting existing investments and controlling future spend CCTV system delivers clear, clean images even from old cameras, and is easy to manage and use “To go from old, hard-to-use equipment to a professional, modern, and fit-for-purpose solution is a huge improvement for security management at The Spitalfields Estate. It’s an investment in technology and operations, but it’s also an investment in the team, the tenants, and the whole estate,” explained Morgan. The Spitalfields Estate now has a CCTV system that ensures the safety and security of visitors and staff professionally and efficiently. It delivers clear, clean images even from old cameras, and is easy to manage and use. Significantly, it enhances the estate’s brand reputation for providing modern, professional services backed up by an excellent delivery service from Custom. “The global security manager from one of our biggest business tenants came to see the new CCTV system and was very impressed. It proves that we are running a highly professional operation using the latest technology,” said Morgan. Morgan describes the change as going “from level 1 to level 10 without touching level 5”. Despite the major transformation, the solution has been designed and managed in phases so the estate can protect existing investment and control future spending. Scalable, modern, and efficient CCTV system One main objective was a system that could be developed to meet future needs and support more services and capabilities such as using analytics to improve security management. For example, Morgan and his team plan to use Security Centre to set up automatic detection alerts when someone enters a sensitive area, when large groups form, or suspect objects are left unattended. The estate and the new CCTV system are used as a training centre for CIS Security staff from other locations This will help to make security operations more efficient and means the staff won’t have to monitor every camera feed. The estate is also looking at how to integrate its existing, but standalone entrance access system with Security Center. “These are the kind of scalable and operational enhancements that the modern and efficient Genetec system is delivering to The Spitalfields Estate,” said Morgan. Security training The estate and the new CCTV system are used as a training centre for CIS Security staff from other locations. The site has several different security environments such as private buildings and public spaces to test skills. The Genetec system is also easy for students to set up and use. “To go from old, hard-to-use equipment to a professional, modern, and fit-for-purpose solution is a huge improvement for security management at The Spitalfields Estate. It’s an investment in technology and operations, but it’s also an investment in the team, the tenants, and the whole estate.”

Dutch franchisee Leussink Retail Groep operates 7 Jumbo supermarkets in its portfolio. They tackled the thorny issue of hygiene and social distancing with a solution made up of Hikvision cameras, SmartPole sanitizing stations, and the SmartPole platform for safe shopping. Hikvision’s comprehensive solution SmartPole Solutions, a Dutch member of Hikvision’s Technology Partner Program, stepped up to the plate, delivering a comprehensive solution based on Hikvision Dual-Lens People Counting Network Cameras (DS-2CD6825G0/C-IS), their SmartPole Sanitizers, and LeftClick software. The solution operates based on a calculation that no more than a certain number should be in a shop, depending on its size. This means that there are few enough people inside to make social distancing possible. In this way, everyone can shop for their essentials more safely.

The Palmetto Plaza Shopping Mall, an iconic shopping center located in Cali, Colombia, opened its doors in 2004 thanks to the support of a group of entrepreneurs from the region who dreamed of a place where local residents and tourists can find a wide range of commercial services and entertainment offerings. Need for a video surveillance solution  To ensure a safe environment in the shopping center, mall officials sought a comprehensive video surveillance solution that can monitor the areas in and around the mall, including its square, corridors, parking lots, and the surrounding roads. Dahua Technology, in cooperation with its partner in Colombia - Fortox Security Group - a security consultant with a nationwide presence, jointly designed an AI-enabled Smart Retail Solution that replaced the shopping mall’s old CCTV analog system. Addressing the challenges  The migration project from the analog CCTV to a networked system began with the design and implementation of structured cabling – using both fiber optics and copper – until the right and suitable CCTV solution is determined.  The Palmetto Plaza Shopping Mall entrusted Fortox as its security consultant tasked to search for a technology that can facilitate the important steps toward the optimization and operation of the mall in the service of the city. Dahua’s AI-based portfolio   Dahua offers AI applications within its portfolio, which allowed to transcend to a  system dedicated to security & control " "When conducting the evaluation of the solutions offered in the market, we decided to work with Dahua because the company offers artificial intelligence applications within its portfolio, which allowed us to transcend from a system dedicated solely to security and control, to a system which will also contribute to other areas of the shopping center, integrating the Smart Retail solution into the circuit, and offering BI statistics to the mall for further analysis.”  “In addition, we integrated the temperature monitoring solution and visualisation control into the system using a Dahua video wall,” explains Mr. Efren Mauricio Matabanchoy Romo, Project Engineer at Fortox Security Group. IP, dome, and PTZ cameras  Dahua Technology provided 111 pcs of high-resolution IP cameras, panoramic cameras, dome cameras, and pan-tilt-zoom (PTZ) cameras with 30x optical zoom capability for the project.  The Dahua cameras were installed in strategic locations to provide comprehensive security for employees and customers. The video feed, which is transmitted to the central monitoring stations inside the mall through a private network, can assist the security personnel in identifying emergencies, vandalism, and other situations where a quick response from the security team is necessary. Real-time monitoring solution  The video surveillance system was designed to capture high-quality HD images, combined with advanced technologies to support embedded intelligence functions, such as sending an alert to the monitoring center when it detects abandoned or missing objects, unauthorised entry into a prohibited area, as well as facial recognition and other defined activities.  The cameras support multi-streaming that allows images to be recorded and monitored with real-time high resolution The cameras also support multi-streaming that allows images to be recorded and monitored with real-time high resolution so that operators can have a clear and well-defined view of both live and recorded footage. IP video surveillance system  Dahua Technology and its dedicated engineering team carried out the construction of this design by utilising its high-quality hardware and software products, with a great focus on solving the pain points of the shopping center and generating an added value to its visitors and internal customers.  Mr. Chao Wu, General Manager of Dahua Technology Colombia, said, "As a result of excellent teamwork, we were able to implement more than an IP video surveillance system. We designed a solution with the latest technology and artificial intelligence unique in the city of Cali, which allows the Palmetto Plaza to provide greater security to its visitors and trade merchants.” 24/7 monitoring features  In terms of security, through the Dahua equipment installed by Fortox, the Palmetto Plaza is now able to perform 24/7 monitoring and intelligent data analysis.  "Likewise, through the Dahua Smart Retail Solution unique in the city of Cali, we generate added value to the merchants who have placed their trust in Palmetto Plaza. Smart Retail is not only a solution that guarantees maximum security for customers in the shopping centre.”  “It is also a revolutionary new tool for Big Data statistics that is suitable for the mall´s management, allowing them to make efficient and correct decisions depending on the situation”, Mr. Wu added. Security management  The Dahua Smart Retail Solution has significantly improved the security management of the Palmetto Plaza Shopping Mall. By increasing the resolution of the cameras, the visual records of the CCTV system are now optimised and strengthened.  By increasing the resolution of the cameras, the visual records of the CCTV system are optimised & strengthened The updated network system provides video recordings with HD resolution, allowing operators to better control and manage the entire system. It also offers artificial intelligence analytics such as face recognition focused on security, business intelligence focused on real-time statistics of the number of shoppers in the mall, and monitoring of behavior within its facilities. CCTV network system In addition to its video surveillance products, Dahua Technology also contributed to the system migration project of the Palmetto Plaza, transforming its analog CCTV system to a CCTV network system with higher resolution cameras, 360-degree views, and artificial intelligence analytics.  Dahua Technology also provided complete technical support and commercial services that include training operators and managing configuration settings.  “We had devices that already completed their useful life. These devices did not meet our security needs due to their low resolution and constant failures,” says Mr. Juan Diego Guzman, Security Director of Palmetto Plaza Shopping Mall. Surveillance capability  For Sandra M. Navas P, General Manager of the Palmetto Plaza Shopping Mall, this technology has generated more confidence among visitors and merchants.  "The beginning of this system implementation has put us at the forefront of Colombian retail in terms of video surveillance capability, and has also allowed us to achieve a level of satisfaction in terms of security higher than 92%." Furthermore, this system has allowed Fortox as a security company to integrate into a single technology the requirements requested by the client, successfully delivering the required services needed in the shopping centre.

It can be a challenge to find an ideal electronic lock for every opening, and then to manage them all within a single, integrated solution. All too often, security procurement involves difficult compromises: A system that works perfectly for one door or department leaves another where the same solution doesn’t quite meet its needs. Range of access control solutions A newly built commercial premises in Banská Bystrica, Slovakia, power-tool manufacturer Makita stocks and distributes batteries, and runs wholesale supply logistics. They searched for a single, intuitive system to control every access point — now and in the future. Yet, as at many other sensitive commercial sites, not every door or opening is the same. Makita needed an access control solution with a comprehensive range of devices — to secure escape doors, entrances, interior doors, and more. “The diversity of access control devices available for the Incedo™ system was a decisive factor,” says Makita’s Richard Cimerman. Device management from a single system Makita Slovakia has a totally flexible, futureproof Incedo access solution designed to grow with their business ASSA ABLOY Opening Solutions’ Incedo platform connects security software and hardware within a single, seamless ecosystem. The range of Incedo-enabled devices and award-winning door hardware convinced Makita — for this site and for future premises and refurbishments around Slovakia. The new Banská Bystrica facility has an Incedo system controlling access through main entrances, fire doors, and emergency exit doors, as well as interior doors fitted with Aperio® wireless electronic escutcheons. User-friendly Incedo Business software manages and monitors everything together from a single control panel. It filters and restricts employee and visitor access to specific areas of the plant. Secure key credentials The modular, platform-based Incedo solution incorporates wired and wireless door locking devices from across the ASSA ABLOY range; card, token and secure mobile key credentials that can be used interchangeably; and a growing range of third-party security solutions. Should Makita upgrade to Incedo Plus management in the future, their own system could manage CCTV and alarms alongside access and door entry. When security demands change at Makita Banská Bystrica, their Incedo system can adapt. With Incedo software, Makita can switch between local and Cloud managed solutions whenever they choose. System size is scalable up or down, anytime and on-demand, as security needs or space usage change. Makita Slovakia has a totally flexible, futureproof Incedo access solution designed to grow with their business.

Schools present unique challenges for security and access control. But what about a school that is also a heritage site of exceptional value? The Colegio Diocesano Santo Domingo in Orihuela, Spain, is more than just a school. Its historic buildings date to the 1500s, a heritage site as well as a place of learning — with a museum that requires the protection of the same access system. The college buildings are a Resource of Cultural Interest and on Spain’s heritage registry: They must not be damaged. Wire-free electronic locks were the obvious answer.   A wireless solution SMARTair® wireless locking devices now control access through 300 doors around the school. Electronic escutcheons, knob cylinders, and wall readers (including lifts) are connected to intuitive SMARTair software by a network of 38 HUBs. The school chose SMARTair Wireless Online management for their new keyless access system. This powerful management option enables real-time control of access to and around the site, even if the school’s data network is down. Automated emails inform security staff of any incidents, keeping students, teachers, equipment, and precious heritage safe. Real-time key management “The main benefit is the ease of real-time key management — from any place and at any time — via the wireless online management system,” says the school’s IT Manager, Francisco Fernández Soriano. “This increases security for children and for staff because no unauthorised people can enter the school.” In addition to the main entrances and classrooms, access to private spaces is constantly monitored “In addition to the main entrances and classrooms, access to private spaces such as lifts, offices, staff rooms, the church, the museum, the library, and the IT room is constantly monitored.” Scalable modular system Installation of the school’s SMARTair system required minimal work. Some doors date to the 16th century, so major alterations were not possible. “The system was installed without a hitch and also without any disruption to classes,” he adds. Because SMARTair is a modular system, scalability is built in. They can extend or fine-tune their access system when they choose. Indeed, the school’s “SMARTair Phase II” is already under discussion.

Keeping prisoners safely housed is among the biggest challenges the security industry faces. Correctional applications of security technology are often more extreme and require a specialised mix of technologies. We asked our Expert Panel Roundtable: What are the video security and surveillance needs in prisons, and how well do technologies meet those needs? Are there any ethical qualms about selling to prisons?

A new generation of security professional is waiting in the wings. They will be faced with unprecedented challenges, as they seek to transform the security marketplace to the ‘next level’. Technology changes ensure the market will be very different 10 years from now and the fresh labour pool will need to be able to meet the host of new challenges. We asked our Expert Panel Roundtable: What exciting career opportunities in the security industry await the next generation?

Assembling security solutions has long been considered the role of the integrator, whose role is to pick and choose the best technology tools and then to assemble the complete system. However, more manufacturers are offering pre-integrated end-to-end solutions that include multiple elements from the same manufacturer, designed to work seamlessly together. At the end of the day, end users want to know: Whose role is it to provide security ‘solutions’ – the manufacturer or the integrator? We asked our Expert Panel Roundtable.