Retail security applications
Located in Milpitas, California, Jang Su Jang restaurant offers high quality, authentic Korean cuisine offering an extensive menu to satisfy even the pickiest taste buds. Their main goal is to provide delicious meals served with great service in a clean, modern and upscale environment. Jang Su Jang prides themselves by only using the freshest produce for their side dishes and quality meats for their BBQ, providing an excellence to the Jang Su Jang brand. Highly committed to creating an ex...
Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighbourhood convenience stores. Ar...
Located in the Capitol Hill neighbourhood of Seattle, the historic two-story brick and timber commercial building at 115 Belmont Street is surrounded by apartment complexes, coffee shops, and other commercial establishments. The building was renovated and upgraded in 2002 to make it more attractive to potential tenants. It is currently the home of a Seattle Goodwill® Industries store. Effect of graffiti on property value Retailers, shoppers, and residents in this area of Capitol Hill face...
Trust – along with appearance – both play a key role in the world of exclusive watches and jewellery. This is the case for Meiller Jewellers in Schwandorf, Germany. This fifth-generation partnership offers exclusive watches, jewellery, and glasses from venerable, high-end, and contemporary brands and models. With their experience, exceptional service and extremely wide selection of both traditional and trendy products, the family-run company has captivated custom...
Intrusion can be a complicated and expensive subject when looking to protect retail businesses. Each installation can come with various difficulties to overcome, whether this is aisles, display spaces, counters, furniture and more. Maximum protection in all areas Another consideration is that burglars can be creative when breaking in. To avoid detection, they can hide behind furniture, crawl across the floor or even stay close to walls or aisles, where there may be natural blind spots in the s...
Founded in 1977, Cea Point Industrial Co. Ltd. initially specialised in the manufacture of men’s trousers, later shifting its focus to producing licenced products for various brands. Currently, Cea Point is Taiwan’s only licenced manufacturer for the Italian business casual brand Pebbles, British golf apparel brand Wolsey, Japanese brand Simple Life and British swimwear brand Zoggs, all of which are prominent brands in department stores and shopping centres across Taiwan. To accommo...
With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas. Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent video analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognise threats, unauthorised access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building. Complete security solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.
Globally-renowned Pay on Foot parking systems manufacturer, DESIGNA, has worked with the White Rose shopping centre in Rhyl, North Wales, to update its car parking system to the company’s advanced ABACUS software and equipment. Contactless card payment The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology After many successful installations abroad, the shopping centre is the first DESIGNA site in the UK to have installed its new tap in/tap out contactless credit card technology. The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology. There are also three full pay stations, a DBS server, manual pay station and intercom. All of this helps improve the efficiency and security of the car park, which is popular with shoppers due to its seafront location. As the first part of the shopping experience, the convenience and availability of a car park is crucial to the overall service and satisfaction of a customer. DESIGNA recognised this and developed ABACUS, an advanced car park access system that intelligently integrates various elements to create the ultimate system that is highly reliable and requires less maintenance. It can also cope with large volumes of traffic while providing the highest level of monitoring to ensure a secure parking environment. ABACUS car park access system The parking system is barrier controlled and makes use of DESIGNA barcode ticket technology. In addition to the standard ticket technology, the car park offers the facility to tap in/tap out using a contactless credit card. This operates with a unique identifier from the credit/debit card as a substitute for a ticket for the duration of the stay at the car park. When the customer presents a contactless card on entry, it recognises them and by tapping again at the exit it automatically calculates the tariff and allows payment to take place at the exit. The system has three pay on foot machines which accept coins, notes and credit cards. With more than 30 stores, White Rose shopping centre, Rhyl’s number one shopping destination, has a wide range of quality stores. Located in the centre of the town, White Rose is a short walk from Rhyl’s seafront, railway station and sea aquarium, and has direct access car parking for 300 vehicles. The centre previously had a chip coin solution installed on site. Advanced ticket machines The biggest advantage of having the DESIGNA system in place is the easy payment method" Sue Nash, Centre Manager at the White Rose commented, “The biggest advantage of having the DESIGNA system in place is the easy payment method. The advanced ticket machines make it possible to pay using several means, therefore reducing the problem of queuing at the pay machines and having to pay with change. Another payment option we now have is the facility to pay through mobile devices and via contactless cards.” She continued, “The majority of people move around with credit cards rather than cash and having a versatile payment option in the car park makes for a painless process. The maintenance of the system at our local level was extremely important to avoid costly and timely engineer callouts. Simple things like ticket and coin jams, system resets are now extremely easy to resolve as is the exchange of entry tickets when required. I would certainly recommend the DESIGNA system to others and we are extremely pleased with the results.” Car parking ease and convenience Specifier Andrew Bailey, of Parking Ideas, commented, “Parking Ideas is a complete car parking and transportation consultancy that helps institutions, property owners, landlords and managing agents develop and optimise their assets. I have worked with the White Rose shopping centre for a number of years and following a competitive tender found that DESIGNA’s systems best suited the client’s requirements.” He continued, “The ABACUS system is good value, commercially viable and ticked all the right boxes for the White Rose. It is very important to have the facility to pay by card, so the payment terminals having this feature are vital to the centre and have made all the difference to the running of the car park. Parking Ideas has been in the parking industry for more than 15 years, so we have worked with DESIGNA before and are very happy with the end result.” DESIGNA ticket terminals The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy. The advanced terminals operate on the lowest energy consumption of their class with the ability to hold more tickets than before, with the bin adapting itself to the fill quantity. Customers are greeted with excellent user-friendliness due to the simplicity of the equipment and illuminated display with clear instructions. The four-way barcode readers also ensure visitors can insert their ticket any way round into any of the pay stations around the site. DESIGNA Pay on Foot machines For payment, three of DESIGNA’s new Pay on Foot machines are in place in the car park. This allows customers to pay for their visit before returning to their car and exit the car park more quickly. The pay station is deliberately designed to allow disabled customers to pay freely without assistance. Each of the pay stations is installed with an interactive monitor that makes it easy to pay and offers several different languages. Shopping centre management has full control of the ABACUS system through the DBS server, with a manual pay station (MPS) to allow them to create or override payments. The control room also links with the ticket and payment terminals via a DESIGNA VoIP Intercom to assist customers if required. Global implementation DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations DESIGNA’s parking systems are used in a number of impressive shopping centres around the world. These include the Dundrum shopping centre in Dublin, the Mid Valley Megamall in Malaysia and the Mall of Emirates in Dubai. In the UK the Belfry shopping centre in Redhill, the Woolshops shopping centre in Halifax and the Wellgate centre in Dundee have also benefited from the ABACUS system. Recognised worldwide for its high quality and intelligent systems, DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations, including shopping centres, airports and hospitals. ABACUS is one of the company’s innovations and demonstrates the endless possibilities available to car park operators. The future-proof technology allows for expansions of premises or new property acquisitions by allowing additional systems to be added to the network. In its many global applications, ABACUS has proved to be an effortless system for both operators and users and is a great investment for companies looking to the future.
Edesix, a provider of Body Worn Cameras (BWC), announces that it has teamed up with retailer Asda to enhance in-store security. After a successful trial, which began in 2016, there are now over 900 Edesix VideoBadges being utilised in over 250 sites nationwide, with more growth expected in the near future. Edesix collaborated with CBES, Asda's preferred security installer, to design and install a tailored wearable CCTV deployment system perfectly suited to the retail giant's needs. Edesix and CBES worked closely at Asda's national security centre and across four store deployments to provide them with the knowledge and expertise so the cameras could be rolled out in the remaining stores with minimum impact on store efficiency. Improved colleague security Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time This system, which is intuitive to use and requires minimum training, has enabled staff to integrate the cameras into their daily working processes with minimal fuss. As a result of this partnering strategy, which relied on both the innovative nature of Edesix's technology and communication between all parties, Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time, thus reducing costs. Since the deployment, Asda has proven the viability of these cameras by securing numerous convictions relating to theft and violence against staff. Confrontation preventer Richie McBride, managing director of Edesix, explains: "Asda, along with CBES, identified the need to re-think its key security policy around challenging aggressive behaviour towards staff. In searching for a technology partner, CBES chose Edesix as their BWC provider, to deploy initially to the most affected stores, eventually rolling out to over 250 sites across the UK. The aim was to improve the safety of colleagues in public facing roles and shoppers within the stores, whilst producing compelling evidence when needed." The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members" McBride adds: "The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members if they know they are being filmed." Winning major contracts Edesix, which was recently acquired by US-based security specialists Vigilant Solutions, has enjoyed a great deal of success lately, ranging from winning some major contracts with the likes of UK prisons, Scotrail and South Australian Police, to being named in the Sunday Times Hiscox Tech Track 100 league table. Edesix currently supplies markets across the globe, through direct sales and international partners, to geographies including the UK, Europe, USA, Canada, the Middle East and Australasia.
A Japan based technological enterprise is working towards the formation of a technology corporate group. The company’s technologically advanced products include a diverse range of products that are used on land, sea, air and even space. The company offers a range of environmental and recycling plants, industrial plants to automobile and infrastructure equipment. And at every step, Kawasaki pays the utmost attention to humankind and the environment. This century old company has been able to establish a firm foundation as a technological enterprise. The company’s automobile division, which makes it one of the pioneer automobile companies, is spread on a global scale. Crystal clear images They also wanted to monitor how the employees interacted with customers, cleanliness of the premises The company having franchise stores operated by respective owners in India was concerned about the consistency in branding and customer service across these stores. They wanted a solution that could enable them to view the stores from a central location, specially the front end where their premium vehicles were displayed. They also wanted to monitor how the employees interacted with customers, cleanliness of the premises, whether the products were displayed in the right order, branding in the store and other process compliances. But at the same time, they did not want to invest in recorders as the numbers of cameras at individual locations were very limited. Matrix installed high resolution IP cameras at each store. These cameras provided crystal clear images of every corner of the store. This enabled the company to monitor every aspect of brand management such as order of vehicles, customer service, cleanliness, behaviour of employees, etc. Geographically separated locations A Matrix NVR was placed at the central location, and all the cameras from different locations were connected to itCameras were installed at each location based on the requirement and connected to a network switch with the help of CAT6 cables. Since there was a private connectivity between all the geographically separated locations of the company, all cameras at various locations were configured locally with VPN functionality (same class of IP address), and were viewed at a central location without port forwarding. A Matrix NVR was placed at the central location, and all the cameras from different locations were connected to it. This allowed streams from all twelve locations to be viewed on a single screen. In this way, Matrix helped the automobile giant maintain process compliance in its stores throughout the country. Centralised Control Better Brand Management Elimination of Compliance Check Costs Enhanced Security Employee Discipline Matrix products used: SATATYA CIBR13FL40CW: 1.3MP IP BULLET CAMERA SATATYA CIDR13FL40CW: 1.3MP IP DOME CAMERA SATATYA NVR24P: 24-CHANNEL NETWORK VIDEO RECORDER WITH 6TB STORAGE SUPPORT
Opening up new possibilities for competitive video surveillance deployments in retail, restaurant and small business applications, IDIS has launched a compact range of robust, high performance cameras and recorders. The IDIS Compact Solutions series is designed for rapid installations and both single and multi-site roll outs, allowing for the mixing and matching of analogue and IP technologies, making upgrades and system extensions more affordable than ever. IDIS Compact Solutions The new line includes a choice of network and HD-TVI cameras and recorders, all of which are easy to install through one-click network configuration. A highly competitive price point comes without any compromise on IDIS’s signature reliability and performance, while hardened network security protocols provide complete reassurance against hacking risks. The new Compact Solutions line features 4-channel compact recorders that can be conveniently desktop or wall mounted, and for end-users and operators - including branch managers, small business owners and security personnel – the line combines high performance features with simple operation and a choice of client software. The IDIS Compact Solutions range is hard-wearing, making it particularly durable and perfectly suited for busy environments where reliable capture of high definition video images is important. IDIS dome and bullet PoE cameras IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance in live view and playback (including on remote devices such as smartphones) and come with motion detection, tamper alarms, zoned privacy masking, day and night ICR and IR LED up to 20m. A choice of four and eight channel IP or HD-TVI recorders allows fast and trouble-free installation and lets installers take advantage of existing coax cabling. The IP recorders also benefit from H.264 live view which eliminates the need to upgrade hardware peripherals. For highest performance streaming capacity, H.265 and IDIS Intelligent Codec compression deliver bandwidth savings of up to 90 percent, ensuring smoother real-time viewing and full evidence retention. “The new IDIS Compact Solutions line continues our longstanding tradition of market-responsive offerings, designed and developed in house to meet the real-world needs of our industry partners and end-users. This new line of fills an important need in the market, for high value, high performance technology from proven market leaders able to reliably meet highly specific requirements in vertical spaces, such as retail, and smaller business operations,” noted Keith Drummond, Senior Director, IDIS America. IDIS Total Solution As with all IDIS products the Compact Solutions range is backed by industry-lauded technical support and service, including the company’s global technical support operation, co-located with IDIS America’s regional headquarters near Dallas, Texas. The new IDIS Compact Solutions line is the latest offering in the powerful and award-winning IDIS Total Solution—an end-to-end, single sourced offering that delivers unrivalled plug-and-play simplicity (combined with highest-quality performance, compatibility, now featuring the longest recorder warranty in the industry), with a low total cost of ownership.
Videowall technology supplied by Ultimate Visual Solutions (UVS) is at the heart of a new security control room at iNTU Trafford Centre. High-end videowall technology The new facility helps ensure 30 million annual visitors have a safe and enjoyable time at what is the single best-known and most iconic retail and leisure destination in the UK. Burnley-based UVS, formerly eyevis UK, provides video wall displays and audio-visual solutions to a range of clients across the UK. UVS Full HD Videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall, made up of 24 eyevis 55-inch XSN extremely narrow bezel LCD screens with Full HD resolution. The displays offer 1920 × 1080 pixels, direct-LED backlight technology, a mechanical bezel width of only 3.5 mm between two displays and a brightness of 500 cd/m2. The installation also includes a control room meeting space featuring a videowall made up of four eyevis 46-inch XSN screens with 3.5mm bezel. Netpix 4900 videowall controller Both videowalls connect to a Netpix 4900 videowall controller configured for multiple analogue video feeds, IP video feeds, graphic PC data and web browsers. iNTU security staff, who monitor the centre and liaise with visitors, will be able to send live videos from their tablets directly back to the video wall to share incident video with security staff. Video monitoring and visitor management iNTU Trafford Centre is a retail and leisure destination and it is important that the control room has the latest videowall technology" UVS managing director Steve Murphy said: “iNTU Trafford Centre is a retail and leisure destination enjoyed by millions of people each year and it is important that the control room has the latest videowall technology.” He adds, “We are delighted to have been involved in such a prestigious and important project.” Lee Barlow, Security Manager, iNTU Trafford Centre said “The security and safety of our customers, retailers and staff is our number one priority so having a control room that allows us to keep them safe is really important. The new videowall and meeting room screens allows us to do just that and we are really happy with them.” New control room with videowall The new control room was designed and refurbished by Intech Solutions, which specialise in technical and control room furniture including full control room fit-outs in the UK and worldwide. UVS also worked to deliver the videowall with its security integrator partner, Nottinghamshire-based Quadrant Security Group.
Keeping track of keys at Festival Place had become a full-time job. With over 170 shops, a cinema, sports centre and restaurants, the large retail complex has an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Everyone requires secure entry on demand. At the same time, the public needs open access to a pool and gym, retail outlets and car parks, for 18 hours or more every day. Lockdown was not an option, yet a single lost key could become a security problem for all users and tenants. CLIQ® solution The solution was CLIQ®, a security locking system with high-end microelectronics, programmable keys and cylinders. Installing just over 250 CLIQ® mechatronic cylinders from ASSA ABLOY drastically cut the burden that mechanical key management was placing on site security staff. Now, cleaners and maintenance workers are issued with a key that allows entry to specific doors for a pre-defined time period. After the permitted time ends, the key no longer works. Using simple online software, site managers can immediately de-authorise and reissue a lost key, or amend any key’s permissions. A single lost key could become a security problem for all users and tenants Only genuine CLIQ® keys with the relevant authorisation will open a CLIQ® lock, meaning security risks from copied keys are no longer an issue. Generating a comprehensive audit trail – who accessed which lock, and when – takes just a couple of mouse clicks. Flexible, programmable locking solution CLIQ® has also cut Festival Place operational costs. The electronics in CLIQ® locks are powered by the standard battery inside every CLIQ® key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work. With CLIQ®, there is no need for keyholders to return to an administrator to change or update permissions. Everything is controlled remotely from the admin dashboard, streamlining everyone’s workflows. At Festival Place, CLIQ® technology now powers a flexible, programmable locking solution. It has put security managers in control of their 102,000 sq. m premises, around the clock, without compromising security. “We were looking to solve key management issues,” explains Craig Allen, Festival Place’s security centre manager. “CLIQ® enabled us to have more control. “We now have plans to phase out mechanical keys altogether, replacing them with CLIQ® within two years.”
The Dahl Auto Plaza in Winona, Minnesota is part of an auto dynasty that first began in 1911, when Andrew H. Dahl began selling Ford Model T’s out of his general store in Westby, Wisconsin. The company is in its fifth generation of Dahl family ownership with over a century of growth behind it. Today Dahl operates three dealership campuses throughout the Midwestern United States that are home to Subaru, Hyundai, Mazda, Toyota, Chevrolet, Buick, GMC, Ford, and Lincoln automobile franchises. During construction of the new Dahl Auto Plaza in Winona, the installation of a video surveillance system was a required part of the planning. Arecont Vision became the go-to manufacturer for all the dealership’s surveillance cameras. Video surveillance system challenge Winona’s Dahl is home to three different dealerships on a single campus — Chevy, Toyota, and the Dahl Used Car Express Service Centre. The company needed a comprehensive video surveillance system to monitor its parking lots and service bays for traffic, customer flow, vehicle flow, vandalism, and theft. With a desired 15-16 camera limit to cover such a large amount of space, cameras with high image quality and flexibility were essential to the new surveillance system’s success. No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series Arecont Vision Try-and-Buy programme The implementation of Arecont Vision megapixel cameras at Dahl Winona began with the use of Arecont Vision’s Try-and-Buy programme at the recommendation of Russ Neitzke, President and Founder of systems integrator Digicom, Inc. Cameras selected for a Try-and-Buy trial can be returned by the systems integrator for a full refund of the purchase price if the customer is unsatisfied. SurroundVideo Omni unique design The only cameras considered for the Dahl video surveillance system were Arecont Vision SurroundVideo Omni models after they were tested. “No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series,” Mr. Neitzke said. “As a result, no other surveillance camera manufacturers were recommended by Digicom, Inc. or would be able to so effectively cover the 15 acres of new and used vehicle display, public access, and vehicle service areas at the new Dahl Auto Plaza.” The SurroundVideo Omni series features a unique, patented 360o track design. Each camera includes four individual megapixel (MP) sensors mounted in multi-axis gimbals that can be independently placed and aimed in nearly any configuration, allowing coverage to be highly customised to specific project requirements. With features like remote focus in the SurroundVideo Omni G2, interchangeable lenses and high-resolution capabilities (12 and 20MP) in both G1 and G2 series models, the versatility of this camera family is unmatched. For large open spaces such as those found at the new Dahl campus, the SurroundVideo Omni series provides high resolution, omni-directional video in a rugged, low profile enclosure suitable for both indoor and outdoor use. The cameras are IK-10 impact resistant and IP66 environmental rated against dust and water, making them ideal for Dahl’s requirements. Reduced need for multiple cameras Most critical for Dahl were the SurroundVideo Omni series benefits of low maintenance, high video resolution, and the ability to reduce the number of cameras required for full situational awareness throughout the campus. The SurroundVideo Omni 12MP models selected include Wide Dynamic Range (WDR) technology, which aids in producing high quality, clear images even in challenging light situations. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money on both camera cost and installation requirements. Without the need for the constantly moving parts of a legacy Pan-Tilt-Zoom (PTZ) camera, there are no parts, gears, belts, or motors to wear out and to require maintenance in the SurroundVideo Omni series. This reduces ongoing operational costs. With Digicom Inc. designing the surveillance and installation plans, Dahl was in good hands. Dahl selected the SurroundVideo Omni series, reaping the significant benefit of reduced installation time. Each sensor gimbal in a SurroundVideo Omni is magnetically set in place around the 70+ placement-point omnidirectional track and then quickly locked down during installation. This makes it easy for the installer to arrange an ideal coverage layout. Another significant selling point for Dahl was that each SurroundVideo Omni camera requires only a single IP category 5 PoE (Power over Ethernet) cable, which reduces both complexity and installation cost. ExacqVision VMS Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets. Arecont Vision Technology Partner Program member ExacqVision is utilised for the video management system (VMS). A single ExacqVision VMS licence is required for each SurroundVideo Omni camera, while providing four high-definition video views. Arecont Vision cameras are certified with ExacqVision and the VMS is installed in the Arecont Vision MegaLab™ to enable ongoing collaboration between the two companies and to ensure the best possible integration and support for customers. Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets Arecont success at Dahl The Arecont Vision SurroundVideo Omni cameras at Dahl have been a great success, with high customer satisfaction. “Basically,” Mr. Neitzke stated, “The coverage that you get with the SurroundVideo Omni is really like buying four cameras in one.” Being able to effectively cover Dahl’s range of campus requirements with fewer cameras and lower purchase, installation, and operational costs meant that Arecont Vision has hit all the required marks for this project, according to Mr. Neitzke. The system has performed incredibly well, with few issues from the end-user. On the rare occasion when an issue has popped up, the Arecont Vision team has been responsive to the customer’s needs, providing technical support, advanced replacements, or any other kind of assistance Dahl has needed for the surveillance system. Future projects Arecont Vision and Dahl are now planning a second, even larger project at Dahl’s campus in downtown La Crosse, Wisconsin. Dahl plans on upgrading this campus with a new surveillance system for indoor and outdoor spaces with Arecont Vision cameras. Digicom, Inc. and the Arecont Vision Field Application Engineering groups are developing a campus-wide plan for this next project. SurroundVideo Omni will be ready to be deployed yet again whenever Dahl needs it.
Industry challenges The retail industry suffers considerable losses each year as shrinkage due to employee theft, sweet hearting, and shoplifting. It also faces pressure from on-the-spot robberies and organised retail crime, workplace violence, slip-and-fall litigation, workman’s compensation, and legislation. Arecont Vision® IP megapixel cameras are proven around the world by retailers of all sizes, utilised in a wide range of retail locations and environments, to address these challenges. Arecont Vision deployment examples Arecont Vision IP megapixel single- and multi-sensor cameras are deployed in a wide range of applications to support the retail marketplace. Examples include: Providing complete situational awareness, with live and forensic viewing Video documentation for slip-and-fall, workman’s compensation, workplace violence and litigation protection Loss prevention including internal fraud, theft and sweet hearting, plus external fraud, shoplifting, and organised retail crime Entrance – exit – POS - aisle – stock room – cafeteria/break room – loading dock monitoring Parking area surveillance Licence plate recognition Customer/staff behaviour monitoring Workflow monitoring Audit programs Budget/business continuity Supply chain monitoring Arecont Vision cameras are deployed by small retailers, convenience and liquor stores, chain stores, department stores, big box retailers, supermarkets, shopping centres and malls, luxury goods suppliers, car dealerships and gas/petrol stations.
The retail security market buys almost exclusively on price; however, with higher-quality camera resolution being the new norm, there has been an increase in storage requirements. Simply put, white-box solutions that may have been sufficient a few years ago can no longer support modern surveillance demands. Video surveillance solutionsThe short-term savings associated with white-box servers quickly deteriorates into high long-term costs. Making an investment in a custom-built solution will not only save money by working reliably for years, but the elimination of latency and downtime will ensure all incidents become recorded without fail. Solutions that are built specifically for video surveillance reduce the total project time by removing the need to wait for parts to arrive, create the solution and install them at their destination. Regardless of the number of cameras, all video surveillance needs to be considered critical. That means enterprise-quality should not be exclusive to large installations. The BCDVideo Aurora Server Series is specifically built for the under-100 camera marketplace. Unlike other small market servers, the Aurora Series has a total system throughput of over 500Mbps and bandwidth to scale up to 200 cameras. BCDVideo Aurora Server Series Small-budget projects that have previously succumbed to the pressure of sacrificing quality for short-term savings now have access to servers with redundant power, 12Gbps RAID controller with 2GB of Flash Based Write Cache, hot-pluggable helium hard drives, and 10,000 PassMark rated CPUs. These big project features fit price conscious budgets while maintaining the high-performance found in enterprise surveillance. No longer will surveillance projects need to use white-box solutions to meet their price-point. The Aurora Server Series, Winner of the Benchmark Magazine 2016 Innovation Infrastructure Award, offers a long-term, enterprise-performance solution at a small-budget price. With it, retailers can afford to stay up-to-date with the modern demands of video storage and resolution and integrators can provide a durable solution that will not consume valuable time and money.
Kjell & Company has become Sweden’s leading home electronics accessories retailer. As part of its ongoing improvement process, it is updating its security infrastructure with the use of state-of-the-art intruder alarm solutions from Vanderbilt International. For those in Sweden and Norway looking to purchase mobile phone and tablet accessories, electrical items for the home, cables and connectors, gadgets and other components, Kjell & Company is the place to visit. A household name, the company’s first store opened in Malmö in 1990, where it is still headquartered, and over the last few years it has been on a programme of rapid expansion. Today it has 87 stores in Sweden and 7 stores in Norway, with many more planned for 2016. The business was originally set up by Marcus Dahnelius, his two brothers and father, Kjell, and in 2014 Kjell & Company was purchased by FSN Capital. It has since enhanced its online offering and in early 2015 opened its first store outside Sweden in Sandvika Storsenter near Oslo, and has embarked upon ambitious plans to open 60 outlets in the country. Retail theft challengeSPC Manager is highly flexible, which means that it is equally suited for both small and large outlets" Retail theft is a significant cause for concern in Sweden and in 2013 The Swedish Trade Federation estimated that this activity costs businesses around six billion SEK a year. Stefan Cedervall, Kjell & Company’s Security Manager, comments, “As part of our company-wide store improvement initiative, we set our sights on enhancing security and implementing technology that could achieve this objective. We knew that we wanted an Internet protocol (IP) and general packet radio service (GPRS) based system that could be centrally managed from a remote location, so we contacted Hans Unger at AB säkerhet to find out more about the types of systems available and to get some advice about how to proceed.” “Since we formed in 2004, we have gained an enviable reputation for the quality of our work. After being approached by Kjell & Company, we used our extensive retail experience and suggested a solution based upon Vanderbilt’s SPC system together with the SPC Manager software, which we knew would fulfil all the requirements.” Multiple intrusion detection systems SPC Manager facilitates the administration of multiple SPC intrusion detection systems at one or more locations. SPC Manager can support up to 1,000 SPC panels located anywhere in the world and offers powerful features, including real-time monitoring of installed systems and the ability to modify the user settings of more than one SPC system in a single command. Explaining the benefits of the system for Kjell & Company, Vanderbilt’s Regional Sales Manager, Jonas Lideborg, says, “SPC Manager is highly flexible, which means that it is equally suited for both small and large outlets, whether on high streets or shopping malls. The software uses an always-on IP communication system to provide continuous monitoring of key status information such as panel set, panel unset or panel partially set. It also monitors events and activities for each panel and provides a convenient summarised overview, with drill-down options for additional details.” This has proven particularly useful for Stefan Cedervall, who states, “We have so far introduced SPC Manager into 45 stores and will replace existing systems as soon as they reach their end of life. My team and I can now monitor and manage all of these sites via a central location and if an alarm is activated the third party alarm receiving centre (ARC) gets a call before notifying us. If necessary the ARC will send its own personnel out or call the police if their services are needed. Meanwhile, we know exactly what’s happening with the system in real time.” Entrance and exit controlAs more stores are upgraded with the SPC System, the SPC Manager software can be easily adapted The SPC System at Kjell & Company controls every entrance and exit, including staff entrances, which are accessed initially via a key and then by requesting an alarm code. Importantly, it logs activities, provides authorised personnel with consolidated reports of intrusion or access attempts and door activities, while allowing codes to be changed and problems pinpointed. As more stores are upgraded with the SPC System, the SPC Manager software can be easily adapted, as the software offers the functionality to manage users who need access to multiple locations, and has an import wizard for the rapid assignment of access cards. As Kjell & Company continues its remarkable success, security will play a vital role and Stefan Cedervall believes that the SPC System together with the SPC Manager software provides a robust, flexible and scalable platform upon which to build. He concludes, “The benefits of having it in place are already evident and I’m delighted with the impact it has had on our overall security strategy. Ultimately, remote monitoring is very useful and gives us valuable peace of mind and total control over the entire networked estate.”
Thanks to this solution, the San Nicolás shopping mall in Antioquia, Colombia, has upgraded from its manual people-counting procedure into a more practical and effective, IP based VIVOTEK system. Traditionally, people counting at shopping malls is done manually, a responsibility assigned to security personnel or guards whose primary task is to ensure public safety and protect the property of the mall and its tenants. To carry out this task, security personnel use a pushbutton that they activate whenever a person enters the building. However they have other tasks to take care of, which prevent full reliability and effectiveness in the counting process. Thus shopping malls are faced with a dilemma. It is important to count the number of people that visit them in order to determine the traffic flow and their potential customers, and even to determine issues such as the rent of particular high-traffic premises. Further, a number of marketing, infrastructure, events and other type of decisions are made based on the counting metrics. However, by employing security staff for this task, valuable human resources are taken up without a satisfactory end result. VIVOTEK meets shopping mall requirements The distributer, ICONTRONIX had previously worked with this client. "In the third stage of the mall we installed the complete security system, the fire control system, the CCTV, the surround sound system, the loudspeakers system, and implemented the monitoring centre", says Carlos Sanchez, Marketing Manager at ICONTRONIX. For this reason, the mall management asked the company to provide them with a people counting system. "We made an offer with two or three alternatives in the market and VIVOTEK was chosen. After testing, it definitely was the best option because its cameras both incorporate a counter function and armed with robust software for reporting", points out Sanchez. VIVOTEK’s SC8131 3D stereo network camera solution This project had two stages of implementation. The first was the establishment of infrastructure: the wiring, pipes, switches and the communication elements. The second phase, nearly a week long, focused on the installation of the cameras. It was also necessary to hold another week of testing to compare the results with manual counting and video recordings. Each installed camera works independently collecting its coverage statistics and reporting to the server regularly The solution was installed in the six pedestrian entrances of the mall. Six units of VIVOTEK’s stereo network camera, the SC8131 were installed – linked intelligently together by VIVOTEK’s professional video management software, VAST. Carlos Sanchez was extremely satisfied with the results: "Each installed camera works independently collecting its coverage statistics and reporting to the server regularly.” These individual cameras, smart on their own, become even more powerful and flexible when connected. As Sanchez added, “The reports can be exported from the server and organised in different formats.” Effectiveness and reliability – even in the shadows Sanchez, always focused on reliability, took great pains to confirm that if the camera performance parameters were met, the percentage of accuracy would be around 95%: "For example, we carried out tests with people who walked in hugging each other, and the camera detects them as two people when the heads are separated." The cameras are ideally mounted at a height of 3.6 metres and at a distance from the entrance of approximately 5 metres. When mounted in this way, the camera offers the ability to discriminate objects by their height. For example, supermarket carts are not detected as people. The hi-resolution power of VIVOTEK’s SC8131 can also differentiate shadows from people. This sets the SC8131 apart from other analytics-focused cameras which work only when the pixels in the image change; in such cases shadows interfere with metrics.