Newsweek has acknowledged ADT's significant achievements in the realm of smart home security by including it in several of its annual rankings.
These include America’s Most Trustworthy Companies, Most Trusted Brands, and Best Customer Service.
Such distinctions highlight ADT's enduring dedication to fostering customer trust through steadfast security offerings and comprehensive service, reinforcing the sense of security for countless households across the nation.
Emphasis on customer assurance
The company's position as the top-ranked smart home security provider in both trust-related categories underscores the confidence that communities, which ADT has safeguarded for over 150 years, place in its services.
This long-standing relationship between ADT and the communities it serves is a testament to its reliable performance and commitment to customer safety.
Commitment to service and community
ADT remains committed to showing up for customers and the communitiesKim Miller, ADT's Executive Vice President and Chief Marketing & Communications Officer, affirmed, “Trust is foundational to everything we do at ADT. Being recognised across trust, brand, and customer service speaks to the work our teams do every day to provide the most trusted peace of mind. For more than 150 years, we’ve been dedicated to helping protect what matters most with the understanding that every second counts, and we remain committed to showing up for our customers and the communities we support in every way.”
Rankings methodology
The rankings released by Newsweek were conducted in collaboration with Statista for the Most Trustworthy Companies and Best Customer Service categories and with BrandSpark for the Most Trusted Brands list.
These collaborations ensure a comprehensive assessment of companies based on customer feedback and service quality.
