BT announces the launch of its Security Advisory Services practice, marking another step in the ongoing expansion of its cyber security capabilities. The practice will offer strategic security guidance and solutions to organisations across the globe, reflecting the market demand for expert guidance to navigate today’s complex cyber security landscape. BT Security Advisory Services will be led by Tris Morgan, with approximately 300 members of specialist staff based across the globe. They w...
The new DoorBird IP video intercom provides an option for adding access control via an ekey fingerprint scanner. The D2101FV EKEY door station is equipped with a cutout for installing the ekey home FS UP I fingerprint reader. Visitors and homeowners can use all the functions of the smart intercom immediately after installation including opening doors via app or RFID key fob. Once the ekey module has been mounted, access can also be granted by fingerprint. The DoorBird app controls, RFID reader a...
Climax will once again be exhibiting at 2020 International Security Conference & Exposition, ISC West, in Las Vegas on October 5th-8th, 2020. The company sincerely invites all their customers to visit the company’s booth #10117 at the show. They will be demonstrating X1, the Alexa built-in voice-controlled smart home solution, for the delightful experiences and possibilities it brings on home automation. In addition, the company’s brand-new Mobile Mates Series realises complete...
BX-35ZBS bell box is a battery-operated wireless outdoor siren generating a loud 104 decibel siren sound and strobe lights during an alarm to provide visible and audible alerts. Encased in a durable, IPX5 waterproof design, easy-to-install BX-35ZBS is a premium choice for the modern smart home. The BX-35ZBS is energy saving and environmentally conscious, requiring only two Alkaline batteries, yet still has a long battery life. The BX-35ZBS generates unique alarm sounds for fire and burglary to...
WSS-4E is a smart scenario switch designed to easily trigger, at the touch of the button, four pre-programmed scenario conditions. The scenario conditions govern the behaviours of lights, garage door, window shade or other automation devices integrated with smart home security system. Homes can be fully controlled at one touch. With the WSS-4E, users can create a ‘Good Night’ scene to turn off all the lights in the home, set the thermostat to a cooler temperature, and draw the shade...
The SCM-8ZBS is a roller shutter control providing easy operation that automatically or remotely rolls up/down, or stop/pause motorised roller shutters. SCM-8ZBS secures one's electrical safety by adopting zero-crossing detection and strain relief clamp, preventing sparks and providing protection from metal cutout. With the implementation of the SCM-8ZBS, motorised roller shutters can be configured to automatically open or close according to preset schedules and scenarios; SCM-8ZBS also allows...
PointCentral, an Alarm.com company, has acquired New York-based Doorport, Inc. With the acquisition, PointCentral will add a unique smart intercom capability to the PointCentral Smart Property Management solution. Doorport‘s innovative smart intercom solution improves building access security and convenience at multifamily properties for residents, guests, property managers, and delivery personnel. The acquisition accelerates PointCentral’s push to provide a complete IoT solution that combines resident wants with property manager needs. PointCentral Smart Property Management From a single integrated platform, PointCentral Smart Property Management will offer mobile device-initiated access to buildings and smart apartment technology along with robust building security, property management and unattended showing capabilities. Multi-family rental properties have widely deployed traditional intercom systems to facilitate visitor access. Doorport’s cellular-based system provides property owners with a simple retrofit solution that smart-enables existing intercoms without needing to extend Ethernet or Wi-Fi to the intercom unit or requiring all-new intercom hardware installations. Building and unit level access management Doorport’s system will be integrated into the PointCentral platform to provide a complete smart property solution PointCentral customers can set up Doorport for their properties at a fraction of what other smart intercom solutions cost. Doorport’s system will be integrated into the PointCentral platform to provide a complete smart property solution, combining building and unit level access management with a best-in-class smart rental experience. “Intercoms play a vital role in helping residents and property managers verify and control who gains access to a building,” said Sean Miller, President of PointCentral, adding “Property managers and residents alike want a seamless curb-to-couch solution that conveniently and securely manages front door access for guests as well as service and package delivery”. Asset protection Sean further said, “Doorport allows us to provide a complete range of solutions in a well-integrated comprehensive product suite. A key strength of the PointCentral open platform is our third-party integrations that give property managers choice. While we see Doorport as a best-in-class solution, especially for retrofits, we will continue to invest in our ecosystem integrations with other smart intercom solutions.” PointCentral helps property managers transform short- and long-term rental properties into state-of-the-art smart apartments and connected communities. PointCentral is backed with onsite sales and service support provided by a nationwide network of smart property service providers. PropTech for residential properties PointCentral’s Smart Property Management platform, powered by Alarm.com, provides building owners and managers numerous benefits including operational efficiencies, asset protection, and enhanced property values through smart resident and guest amenities. “We couldn’t be more excited to join forces with PointCentral and Alarm.com,” said Ben Taylor, CEO of Doorport, adding “PointCentral is a well-known leader in PropTech for residential properties. We’re confident that by bringing Doorport into the PointCentral platform, we’ll be able to realise our mission of delivering a seamless access experience to renters and smart apartment residents across North America and beyond.”
TELUS acquired ADT Canada creating ADT by TELUS and is now using their new capabilities to provide much needed security support to Canada’s small business community. With many small businesses having to close their doors or look for new ways to operate during this time, they need a way to watch and protect their properties and keep important assets safe. The threat of break-ins is all too real. In Montreal, a jewellery store owner is reeling after thieves made off with his two safes during this pandemic. The burglary took place overnight when the owner was off-site. High definition camera In Vancouver, break-ins have quadrupled as stores shut for COVID-19 leaving many store owners looking for ways to protect their property, inventory and future livelihood. During these challenging times, ADT by TELUS wants to help business owners stay connected, secured and help them save. Therefore for a limited time, ADT by TELUS is offering up to $1,000 in equipment and labour as well as free installation for the first 1,000 businesses that sign-up with ADT by TELUS. That’s not all. The first 3-months of monitoring is on the company. After the first 3-months of free monitoring, the business customer will have the option to either renew the service or simply return the equipment. This will allow businesses that have closed or reduced hours amid COVID-19 to keep an eye on their assets and property over a high definition camera from a smart device or computer. Monitored intrusion alarms This is incredible savings to any business owner who was forced to close up during the COVID-19 pandemic This is incredible savings to any business owner who was forced to close up during the COVID-19 pandemic. “We wanted to respond to the dilemma many small businesses are facing having to leave their premises and not having sufficient income or working capital to invest in security at this time.” “We are hoping that by funding the equipment and installation and waiving service fees at this juncture we can provide some much needed peace of mind for small business owners” said Jason Macdonnell, President of TELUS Security and Automation. ADT by TELUS interactive business solutions include monitored intrusion alarms, smart locks, access control and video surveillance. Technician-led virtual assist These smart devices allow for customised automation, so when a door is opened or a sensor breached, a live video is triggered and the user will be immediately notified on the smartphone even if the user is off-site. To respond to the ever-growing need for the health, safety and well-being of the customers and employees, the installation team, who follow Canada Health guidelines for hygiene will arrange to leave sanitised equipment outside the business and will walk through the installation process by technician-led virtual assist. The allocated funding has been set aside for up to 1,000 businesses across Canada and all installations will be conducted using new smart technician assisted support and social distancing.
Rapid aging population, high healthcare costs, and physician shortages are creating an increasing demand for care at home, especially for seniors with long-term health conditions. The GX features a LCD display that shows clock time, temperature, GSM signal strength and sensor faults to keep users fully informed at all times. GX smart care medical alarm is an all-in-one wellness, and personal safety medical alarm solution, bridging medical health monitoring and emergency alarm to keep seniors safe in their own homes. Bluetooth medical devices GX is compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters…etc, to track medical data and remote monitoring directly from caregivers/physicians; and also has telecare alarm features, including voice recognition, emergency monitoring, Inactivity monitoring, voice control, and home automation capabilities to assist seniors to have a more secure, healthy living. Allowing seniors to receive emergency attention even in situations where they are unable to seek help manually ZigBee, Z-Wave, and/or Bluetooth automation devices incorporated into GX creates a smarter and safer home, by auto turning on hallway lights at night to decrease chance of a fall; or auto turn on the heater if there’s a sudden temperature drop. GX has built-in voice recognition and can activate an emergency all to CMS by preset vocal commands or keywords. Allowing seniors to receive emergency attention even in situations where they are unable to seek help manually. Control home electronic devices GX can be paired with BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and trigger help alarm with one button press, whether the user is at home or out for a walk. GX is compatible with Google Home voice control to seek help during emergencies, and control home electronic devices. GX is also compatible with Amazon Alexa voice control to control home electronic devices. GX is compatible with Pivotell® Advance Automatic Pill Dispenser, keeping secure of all pills, remind users to take their medication, keep track of their medicine intake, and allow caregiver/physician to monitor pill taking results/record and keep an eye on user’s needs. GX’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergency. Supporting wireless sensor devices GX can support wireless sensor devices, allowing users to add in smoke detectors With the optional add-on of DECT, GX can pair with voice extenders, talking pendants, call points…etc placed around the home to create a safety net and peace of mind. GX can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Centre to verify the event and sending immediate assistance as needed. GX can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living. GX also has LED nightlight featuring both multicolour adjustment and light level button control for pleasant ambiance. Smart Care medical alarm solution Features of GX-Cubic2 - smart care medical alarm solution Communication Path Options: IP (Ethernet), LTE Built-in Module: RF, DECT Protocol Module Options: Zigbee, Z-Wave, Bluetooth Able to support multiple communication protocols with Monitoring Centres for Alarm Reporting LCD Display: Clock, Temperature, GSM Signal Strength, and Sensor Faults Compatible with Bluetooth (BLE) medical devices Voice Recognition capabilities Voice over Internet Protocol (VoIP) capabilities Certified RF range, reliability and performance Supports Pivotell® ‘Advance’ Pill Dispenser integration ZigBee or Z-Wave compatible home automation features Compatible with Amazon Alexa & Google Home voice control 24/7 Environment Safety Monitoring Voice Prompt feature Multi-party emergency intercom system capability Supports multiple programming methods Remote firmware update capabilities
Climax’s TSP-3 is a Touchscreen keypad. Featuring a 7” full-colour, high-resolution touchscreen, TSP-3 provides quick and secure access to arm/disarm/home arm the system and an intuitive way to operate the security system. Connected to the control panel via Wi-Fi network, TSP-3 displays an overview of the system with its intuitive graphic user interface. By gaining control over security and home automation sensors in the system, TSP-3 enhances convenience and comfort level of living. Built-in 2 megapixel front camera is able to take photos, providing with the basis for algorithm analysis to detect and prevent potential harms. With adjustable privacy shutter in front of the camera, TSP-3 offers another layer of peace of mind for users. Home automation control In addition, TSP-3 can be wall-mounted or placed on the table with its stand. With its flexibility of installation and the capabilities of security and home automation control, TSP-3 provides an effortless way for users to gain access control, as well as an easier, smarter way of living. Features 7” high resolution color graphic touchscreen to control devices in the system User-friendly and intuitive interface Built-in 2 megapixel camera Adjustable privacy shutter Home automation capabilities Suitable for residential and commercial premises Flexible installation options of wall mounting or desktop deployment Built-in microphone and speaker Take photos for algorithm analysis to detect and prevent potential harms Compatibility with Climax’s video door phone for live video verification (available soon) Specifications Display - 7” LCD Wi-Fi - 802.11 b/g/n 2.4GHz Power Source - 5V/1.5A, USB adapter Backup Battery - 3.7V 2500mAh Lithium-ion polymer battery Backup Battery Life - 4 hours Camera - 2 megapixel camera Audio - Built-in microphone and speaker Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - 195 mm x 114 mm x 17 mm
SDC-1ZBS is a discreet ultra-thin wireless ZigBee door contact that detects and reports the irregular opening / closing of doors and windows. At only 4 mm thick, SDC-1ZBS can be embedded within door and window frames, making it undetectable and ideal for security application, especially to hide from intruders looking to disarm the user’s security system. This slim and tapered door contact is easy to install and simply disappears within the user’s door and window frames, making their residence a more secure place without compromising its aesthetic integrity. Features Monitors unauthorised opening and closure of doors and windows Ultra-thin design at only 4 mm thickness Discreet mounting in doors and windows Powered by a pre-inserted long lasting battery Minimum power consumption Over-the-Air (OTA) firmware update capability Supervisory signals ensure proper operation Low battery detection Simple and flexible wireless installation Suitable for residential and commercial premises Compatible with other manufacturers’ ZigBee systems Specifications Communication Protocol - ZigBee Pro Home Automation 1.2 Frequency - 2.4GHz Power Source - Lithium Manganese Dioxide Battery (Li/MnO2 Battery) Battery Life - 10 years Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - 238mm x 19mm x 4mm (body) / 30mm x 19mm x 1mm (magnet)
VDP-3 is an AC-powered video door phone that is designed for the user to view and speak with the visitor at the door with a smartphone from anywhere. With a built-in 1080p high resolution camera and night vision technology, this video door phone gives its users a clear and wide view, day and night. VDP-3 also has built-in motion sensor to capture alarm videos when irregular motion or presence has been detected. With its ultra-slim design, small size and multiple colour options, VDP-3 can easily match the user’s front door and fit on the door frame. VDP-3 video door phone can also expand its possibilities for home automation applications and security purposes. Remotely unlock the digital door lock, or turning on the hallway lighting and lighting to deter an intruder attempt. With VDP-3, one is always home. Features Built-in motion sensor to detect irregular movements or presence Exceptional image quality at 1920 x 1080p Built-in IR LED(s) for night time monitoring HD camera lens covers wide angle of up to 174° degree The built-in speaker and microphone provides two-way Voice IR Motion Detection Range: 5m at 105°degrees* Smaller, slim design to easily fit door frame Replace existing doorbell without requiring special tools Ideal for residential and commercial premises Multiple color options: White, Silver Specifications Camera Image Sensor - 2 megapixel Progressive Scan CMOS Field of View - 174° (Diagonal); 148° (Horizontal); 79° (Vertical) Resolution (max) - 1920 x 1080p Camera Lens - F2.0 fixed focus Video Compression - H.264 Max Frame Rate - 1920 x 1080p at 15 fps PIR Motion Sensor Range - 5m Horizontal Angle - 105° degrees Installation Height - At least 1.3m ~ 1.4m Mechanical WiFi Interface - IEEE 802.11 b/g/n (2.4GHz) Audio - Two-way voice Night Vision - IR LED Power Source - 12V DC or 24V AC Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - 118mm x 49mm x 32mm
Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back. But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines. As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months. More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.
Imagine a home surveillance camera monitoring an elderly parent and anticipating potential concerns while respecting their privacy. Imagine another camera predicting a home burglary based on suspicious behaviors, allowing time to notify the homeowner who can in turn notify the police before the event occurs—or an entire network of cameras working together to keep an eye on neighborhood safety. Artificial Intelligence vision chips A new gen of AI vision chips are pushing advanced capabilities such as behavior analysis and higher-level security There's a new generation of artificial intelligence (AI) vision chips that are pushing advanced capabilities such as behavior analysis and higher-level security to the edge (directly on devices) for a customisable user experience—one that rivals the abilities of the consumer electronics devices we use every day. Once considered nothing more than “the eyes” of a security system, home monitoring cameras of 2020 will leverage AI-vision processors for high-performance computer vision at low power consumption and affordable cost—at the edge—for greater privacy and ease of use as well as to enable behavior analysis for predictive and preemptive monitoring. Advanced home monitoring cameras With this shift, camera makers and home monitoring service providers alike will be able to develop new edge-based use cases for home monitoring and enable consumers to customise devices to meet their individual needs. The result will be increased user engagement with home monitoring devices—mirroring that of cellphones and smart watches and creating an overlap between the home monitoring and consumer electronics markets. A quick step back reminds us that accomplishing these goals would have been cost prohibitive just a couple of years ago. Face recognition, behavior analysis, intelligent analytics, and decision-making at this level were extremely expensive to perform in the cloud. Additionally, the lag time associated with sending data to faraway servers for decoding and then processing made it impossible to achieve real-time results. Cloud-based home security devices The constraints of cloud processing certainly have not held the industry back, however. Home monitoring, a market just seven years young, has become a ubiquitous category of home security and home monitoring devices. Consumers can choose to install a single camera or doorbell that sends alerts to their phone, a family of devices and a monthly manufacturer’s plan, or a high-end professional monitoring solution. While the majority of these devices do indeed rely on the cloud for processing, camera makers have been pushing for edge-based processing since around 2016. For them, the benefit has always been clear: the opportunity to perform intelligent analytics processing in real-time on the device. But until now, the balance between computer vision performance and power consumption was lacking and camera companies weren’t able to make the leap. So instead, they have focused on improving designs and the cloud-centric model has prevailed. Hybrid security systems Even with improvements, false alerts result in unnecessary notifications and video recording Even with improvements, false alerts (like tree branches swaying in the wind or cats walking past a front door) result in unnecessary notifications and video recording— cameras remain active which, in the case of battery powered cameras, means using up valuable battery life. Hybrid models do exist. Typically, they provide rudimentary motion detection on the camera itself and then send video to the cloud for decoding and analysis to suppress false alerts. Hybrids provide higher-level results for things like people and cars, but their approach comes at a cost for both the consumer and the manufacturer. Advanced cloud analytics Advanced cloud analytics are more expensive than newly possible edge-based alternatives, and consumers have to pay for subscriptions. In addition, because of processing delays and other issues, things like rain or lighting changes (or even bugs on the camera) can still trigger unnecessary alerts. And the more alerts a user receives, the more they tend to ignore them—there are simply too many. In fact, it is estimated that users only pay attention to 5% of their notifications. This means that when a package is stolen or a car is burglarised, users often miss the real-time notification—only to find out about the incident after the fact. All of this will soon change with AI-based behavior analysis, predictive security, and real-time meaningful alerts. Predictive monitoring while safeguarding user privacy These days, consumers are putting more emphasis on privacy and have legitimate concerns about being recorded while in their homes. Soon, with AI advancements at the chip level, families will be able to select user apps that provide monitoring without the need to stream video to a company server, or they’ll have access to apps that record activity but obscure faces. Devices will have the ability to only send alerts according to specific criteria. If, for example, an elderly parent being monitored seems particularly unsteady one day or seems especially inactive, an application could alert the responsible family member and suggest that they check in. By analysing the elderly parent’s behavior, the application could also predict a potential fall and trigger an audio alert for the person and also the family. AI-based behavior analysis Ability to analyse massive amounts of data locally and identify trends is a key advantage of AI at the edge The ability to analyse massive amounts of data locally and identify trends or perform searches is a key advantage of AI at the edge, for both individuals and neighborhoods. For example, an individual might be curious as to what animal is wreaking havoc in their backyard every night. In this case, they could download a “small animal detector” app to their camera which would trigger an alert when a critter enters their yard. The animal could be scared off via an alarm and—armed with video proof—animal control would have useful data for setting a trap. Edge cameras A newly emerging category of “neighborhood watch” applications is already connecting neighbors for significantly improved monitoring and safety. As edge cameras become more commonplace, this category will become increasingly effective. The idea is that if, for example, one neighbor captures a package thief, and then the entire network of neighbors will receive a notification and a synopsis video showing the theft. Or if, say, there is a rash of car break-ins and one neighbor captures video of a red sedan casing their home around the time of a recent incident, an AI vision-based camera could be queried for helpful information: Residential monitoring and security The camera could be asked for a summary of the dates and times that it has recorded that particular red car. A case could be made if incident times match those of the vehicle’s recent appearances in the neighborhood. Even better, if that particular red car was to reappear and seems (by AI behavior analysis) to be suspicious, alerts could be sent proactively to networked residents and police could be notified immediately. Home monitoring in 2020 will bring positive change for users when it comes to monitoring and security, but it will also bring some fun. Consumers will, for example, be able to download apps that do things like monitor pet activity. They might query their device for a summary of their pet’s “unusual activity” and then use those clips to create cute, shareable videos. Who doesn’t love a video of a dog dragging a toilet paper roll around the house? AI at the Edge for home access control Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring, and it’s an application that is expected to take off soon. With smart biometrics, cameras will be able to recognise residents and then unlock their smart front door locks automatically if desired, eliminating the need for keys. And if, for example, an unauthorised person tries to trick the system by presenting a photograph of a registered family member’s face, the camera could use “3D liveness detection” to spot the fake and deny access. With these and other advances, professional monitoring service providers will have the opportunity to bring a new generation of access control panels to market. Leveraging computer vision and deep neural networks Ultimately, what camera makers strive for is customer engagement and customer loyalty. These new use cases—thanks to AI at the edge—will make home monitoring devices more useful and more engaging to consumers. Leveraging computer vision and deep neural networks, new cameras will be able to filter out and block false alerts, predict incidents, and send real-time notifications only when there is something that the consumer is truly interested in seeing. AI and computer vision at the edge will enable a new generation of cameras that provide not only a higher level of security but that will fundamentally change the way consumers rely on and interact with their home monitoring devices.
In the next three years, software as a service ‘SaaS’ is likely to grow by around 23%. That’s according to reports by Cognizance. It’s growth rests on the adoption of cloud public, private and hybrid. Without the cloud applications can’t truly pervade an organisation, nor can operational or customer benefits be derived. But there’s no point in adopting the cloud if it’s not secure - the proliferation of SaaS demands security, none more so in a GDPR world. Large cloud environment But modern applications are difficult to secure. SaaS based, web, mobile, or custom made all work on different platforms and frameworks. It’s a headache managing all the APIs needed to automate and sync tools. This introduces risk. The greater the number of apps the broader the attack surface and therefore the greater the chance there will be blind posts. Keeping up to date with updates and new security policies is never easy There are also added hazards. Applications are always changing. Keeping up to date with updates and new security policies is never easy, but especially hard in a large cloud environment. Failure to adopt changes puts the organisation and customers at further risk. But the biggest obstacle is keeping applications and APIs out of harm’s way. It’s a near on impossible task when attack methods and sources are constantly changing. More advanced threats To be specific there are four emerging challenges when it comes to protecting apps. Firstly, managing the good and the bad bots and spotting which is which, secondly securing APIs as IoT adoption intensifies, thirdly the relationship between securing apps and DevOps and ensuring ownership of security, and finally denial of service attacks that use newer tactics such as brute force. Basic security hygiene dictates that security teams refer to the OWASP Top 10. It’s considered the ‘ten commandments’ in security circles, providing a starting point for ensuring the most common threats and vulnerabilities are managed, detected and mitigated. Web Application Firewalls also come into the fray with guidance on testing for the ways hackers exploit vulnerabilities. However, though the basics are good to have in place, there are always more advanced threats to take care of. Bots being a big one. Bot management The more sophisticated bots will go as far as to mimic human behaviourAstonishingly about half of internet traffic is bot generated. Half of it is from bad bots. Discerning the good from the bad isn’t easy though and explains why around 80% of organisations can’t make a clear distinction between the two. Bad bots can do a lot of damage like take over user accounts and payment information, scrape confidential data, or hold up inventory and skew marketing metrics. The more sophisticated bots will go as far as to mimic human behaviour and bypass tools like CAPTCHA and even device fingerprinting based protection ineffective. Securing APIs Then there’s the complications derived from machine-to-machine and internet of things (IoT) communications. The more integrated ‘things’, the more data there is, the more events there are report on, and the more activity there is reliant on APIs to make the ‘things’ useful and agile. That’s what makes them a target and the threats to API vulnerabilities include injections, protocol attacks, parameter manipulations, invalidated redirects and bot attacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks Denial of service (DoS) You might think there’s little to add to the swathes of denial of service warnings. Yet when businesses are still being targeted and feeling the ill effects it’s worth mentioning again that different forms of application-layer DoS attacks are still very effective at bringing application services down. Even the greatest application protection is worthless if the service itself can be knocked down This includes HTTP/S floods, low and slow attacks (famous examples being Slowloris, LOIC, Torshammer), dynamic IP attacks, buffer overflow, Brute Force attacks and more. The IoT botnets are the culprits and have made application-layer attacks so popular that they have become the preferred DDoS attack vector. Even the greatest application protection is worthless if the service itself can be knocked down. Continuous security It may seem easy to say but for modern DevOps, agility is valued at the expense of security. We see time and again examples of where development and roll-out methodologies, such as continuous delivery, mean applications are exposed to threats each time they are modified. There’s no doubt it is extremely difficult to maintain a valid security policy and protect sensitive data in dynamic conditions without creating a high number of false positives. But we now find that this task has gone way beyond the capability of humans. Organisations now need machine-learning based solutions that map application resources, analyse possible threats, and create and optimise security policies in real time. Reaching this level in security planning should be a big wake-up call that security automation is an essential not a nice to have. Running security plans The board needs to know that investment is critical to protect their profits It’s critical that the security solution your company adopts protects applications on all platforms, against all attacks, through all the channels and at all times. The board needs to know that investment is critical to protect their profits. As such there are six things they need to know: Application security solutions must encompass web and mobile apps, as well as APIs. Bot management solutions need to overcome the most sophisticated bot attacks. DDoS mitigation must be an essential and integrated part of application security solutions. A future-proof solution must protect containerised applications, severless functions, and integrate with automation, provisioning and orchestration tools. To keep up with continuous application delivery, security protections must adapt in real time. A fully managed service should be considered to remove complexity and minimise resources. No amount of human power will beat the bots. That last point is the most critical. Skill is essential in designing and running security plans and policies that work. But the plans can’t be executed without automated tools. There are just too many decisions to make in a split second. Combining both is the path to an effective app protection strategy and a stronger brand to boot.
J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands. “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritise their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment. Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: performance minus Expectations equals Customer Satisfaction. “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups. The key to each group goes back to the equation above. Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighbourhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighbourhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customised central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
Industry experts predict that sensors in the home will reach a level of sophistication never considered in early versions of Smart Home. These devices will know when the house is empty and be able to shut off heating and cooling systems. Smart phone with geolocation will then tell it when the owner is on their way back so it can start adjusting the temperature to a comfortable level. And, it won’t just be lights that turn on and off. Sensors in washing machines will know that clothes have been put inside and will start the cycle at a time when costs are at a lower level. The Smart Home market is also driving innovation in the form of Bluetooth low energy (BLE)-enabled locks for external doors on homes and adding mobile credential use to their offering. This in turn is driving volume in the wireless lock sector and having a positive impact on volumes and pricing in the commercial locking market. Data capture form to appear here! Wireless home automation As the home automation industry has expanded with an ever-growing number of devices and services, companies are placing bets on which wireless protocols will dominate. The past few years the leaders have been Z-Wave and ZigBee. Companies are also using a variety of other standards including Crestron’s Infinet, Insteon, and proprietary technologies such as Lutron’s ClearConnect. The home automation industry has expanded with an ever-growing number of devices and services The popular ZigBee and Z-Wave short-range wireless technologies have proven ideal for the kinds of home-area networks that are becoming prevalent. Based on the IEEE’s 802.15.4 personal-area network radio standard, ZigBee is an open wireless standard. Z-Wave was developed by Zensys (later acquired by Sigma Designs) as a proprietary wireless standard. Z-Wave’s wireless mesh networking technology allows nodes to communicate with each other directly or indirectly through available relays if they’re within range. Out of range nodes can link with each other to access and exchange information. A Z-Wave network can have up to 232 nodes. Some companies have sought to hedge their bets out of a desire to be more “manufacturer agnostic.” Bluetooth and Wi-Fi are gaining popularity with new low-power variations of these standards. Smart doors and their benefits Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities. Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. While smart video surveillance solutions that can impact home automation are still in nascent stages, the potential is immense. Modern video analytics and surveillance technology have the capability to offer convenience to the connected homeowner and lower energy consumption. By determining the optimum lighting, heating and cooling needs of a connected home, smart video surveillance technology can drive down energy-related costs significantly. Smart cameras will also have an impact on the need for DVR/NVR products in an automated home, as analytics-driven video surveillance solutions that generate large amounts of data will reduce the need for these devices. Another emerging element in home security is the use of drones The resolution of an advanced radar sensor Smart video surveillance technology can drive down energy-related costs significantly Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in an elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in the wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimisation of home devices. A radar sensor’s accuracy and its ability to support wide functionality and applications are determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model: as the resolution is ever improving, the sharper and more detailed is the image. Drones as a security mechanism Another emerging element in home security is the use of drones. An Amazon patent outlines how its unmanned aerial vehicles (UAVs) could perform a surveillance action at a property of an authorized party. It would be “hired” to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorized locations and provide information back to the homeowner. The idea is to deploy Amazon’s previously proposed (but not yet realized) “delivery drone” to provide surveillance of customers’ homes between making deliveries. In a “surveillance as a service” scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. Catch up on part one and part two of our smart home mini series.
Comelit has worked closely with its Gold Partner, MRFS Group at Inspired Living’s flagship Impact House development, to ensure residents in upgraded apartments can experience seamless smart home automation in one all-encompassing solution. Set in Croydon London, Impact House has undergone an extensive programme of redevelopment from a largely vacant office building to create 197 contemporary one and two-bedroom micro-flats and 39 larger one, two and three-bedroom apartments, including four exclusive, larger duplex layouts. Comelit smart home automation solutions Comelit’s specialist SimpleHome system incorporates home automation, without compromising style Designed for modern, luxurious urban living, MRFS Group, who has worked closely with award winning Inspired Living on a number of projects from a security perspective, introduced Comelit’s specialist SimpleHome system to the top level apartments at Impact House to incorporate home automation, without compromising style. Adam Tokarski of Inspired Living, said “Impact House has been transformed into a light filled landmark setting for contemporary apartment living. Finished with high specifications throughout, we were keen to ensure the ground-breaking larger and duplex apartments offered the height of luxury.” Smart security Adam adds, “We turned to MRFS Group to advice on an integrated design to present new residents with smart security and home automation. On recommending Comelit’s SimpleHome we initially saw for ourselves its ability to control heating and lighting via the stylish door entry system and supporting app capability. Its flexible design allowed us to work with MRFS to create a bespoke solution for Impact House that was simple to use and finished in a sleek design.” Simplehome smart home automation system Simplehome is Comelit’s smart home automation system, which operates with door entry in one user-friendly integrated solution, providing homeowners with full control of their lighting, heating and ventilation. With an ability to programme schedules for up to seven days, Simplehome can be operated remotely using Comelit’s dedicated app, available via smartphone or tablet and connecting to a home router. Ross Wilkins, MRFS Group Director of Projects and Integration added, “When it came to door entry and incorporation of home automation to the 39 top-end apartments, systems had to be considered in line with the change of purpose to the building and how to coordinate installation with minimal cabling requirements." Door entry monitor Using the door entry monitor as a master control unit for Simplehome reduces the wall clutter within each apartment" He adds, “Using the door entry monitor as a master control unit for Simplehome significantly reduced the wall clutter within each apartment. This combined with Simplehome’s control equipment being din rail mountable and very space efficient appealed to Inspired Living, as it allowed maximum footprint to each apartment.” Chris Carroll, Comelit Business Development Manager concluded “Technology continues to play a significant role in our daily life and increasingly driving the demand towards home automation. This is where inspirational developers such as Inspired Living, with the support of our Gold Partner, MRFS Group, are leading the way by integrating facilities such as SimpleHome in apartment offerings." Easy installation He adds, “The professional installation, especially in redevelopment programmes such as Impact House, ensures homes can instantly benefit from the convenience and home control factors, without compromising on security or finishing design.”
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
Over 1,600 Wisenet cameras manufactured by Hanwha Techwin have been installed at Asia’s largest mega hub terminal in order to help operators monitor the movement of parcels and vehicles, as well as keep employees and visitors safe. With its nine decades of endless innovation, Korea’s logistics service provider, CJ Logistics, is leaping forward to become a pioneer by expanding its global networks to over 94 locations and entering the Thailand, Malaysia, China and Philippines markets. Video surveillance solution In June 2018, CJ Logistics opened Asia’s largest mega hub terminal in Gonjiam, Gyeonggi-do, South Korea. The terminal, which comprises two buildings with four floors above ground and two underground, occupies approximately 300,000sq metres, almost the size of 40 football stadiums. The total length of the facility’s conveyer belts is almost 43km, long as a full-course marathon The total length of the facility’s conveyer belts is almost 43km, which is as long as a full-course marathon. The terminal also has a state-of-the-art automation system, the first of its kind in Korea, which has increased the company’s daily handling capacity to 1.72 million parcels, four times higher than its competitors. CJ Logistics looked for a top-notch video surveillance solution which could match the terminal’s grand scale and the technically advanced automated facilities. Providing periphery monitoring After testing cameras from different manufacturers in the market, CJ Logistics chose Hanwha Techwin as its supply partner and have subsequently installed around 1,660 Wisenet cameras throughout the terminal. Wisenet X series IR PTZ cameras have been installed along the building exteriors, providing periphery monitoring 24/7 and auto tracking that enables precise monitoring across long distances, while IR illumination provides visibility even at night. Inside the buildings, around 1,400 Hanwha Techwin’s Wisenet Q series cameras were installed on the terminal’s ceilings and walls. The cameras are able to help detect any problems occurring to the automated conveyer systems which have a constant flow of parcels on them. They also oversee the movement of over 1,500 vehicles in and around the terminal and help create a safe working environment. Highly accurate recognition Wisenet X series bullet cameras, running license plate recognition (ANPR) software onboard, have been installed at the main gate of the terminal to enhance security at the entrances and exits, providing highly accurate recognition of license plates. These cameras enable effective vehicle monitoring within the terminal where cargo moves in and out around the clock, and are particularly useful in monitoring the main entrance. Both camera types are equipped with 12x optical zoom and 150dB WDR Wisenet X series bullet and PTZ cameras have been installed at indoor staircases and corridors of the office building. Both camera types are equipped with 12x optical zoom and the World’s best 150dB Wide Dynamic Range (WDR) which ensures clear images are captured from scenes that contain a challenging mix of bright and dark areas, normally causing overexposed or underexposed images. Intelligent video analytics As part of the Wisenet X series, these cameras feature intelligent video analytics and offer movement, loitering and intrusion detection. They are also equipped with audio analysis functionality which recognises critical sounds such as gunshots, explosions, screams and broken glass. “Thanks to the Hanwha Techwin’s Wisenet security solution, we were able to build a safe video surveillance system that can match the size and the cutting edge facilities of Asia’s largest logistics terminal,” said an official at CJ Logistics. “Now we can safeguard every corner of our terminal including vehicles, parcels, and personnel, not to mention indoor and outdoor spaces.”
King Chulalongkorn Memorial Hospital (KCMH) is a public medical facility in Bangkok, Thailand. The hospital is operated by the Thai Red Cross Society and functions as the teaching/training medical center for Chulalongkorn University’s Faculty of Medicine as well as the Thai Red Cross College of Nursing. With 1,479 in-patient beds, it is one of the largest hospitals in Thailand. Bhumi Siri Mangalanusorn Building (BSMB) is the largest Centre for Medical Excellence in Thailand. The building has 34 floors and total area of 225,000m. Gallagher security solution benefits Can integrate with other systems, such as Symphony video management software, building automation, parking and fire alarm systems Has a user-friendly Graphical User Interface (GUI) Is highly reliable and scalable, to meet future security needs Can meet increasing compliance requirements Supported IT industry standards for integration, XML, SQL, OPC, BACnet, etc Gallagher and AES Group Ltd, the local Gallagher system integrator, worked closely with the designer to ensure that the proposed system met the tender requirements of securing the hospital and protecting staff, patients and assets. The system is fully integrated, scalable and expandable, digital-based, user-friendly and crucially, a combination of enhanced operational efficiency and cost saving. Gallagher Command Centre Through Command Centre, Gallagher’s site management solution, KCMH is able to integrate multiple systems Through Command Centre, Gallagher’s site management solution, KCMH is able to integrate multiple systems, including fire alarm, video management system, building automation and parking, and feed the information into Command Centre. KCMH Security Manager, Adul Karutbumrung, says having one central monitoring platform ensures operational staff quickly identify, locate and respond to any risks on site. “The Gallagher system provides us with a higher level of validated access control in critical areas”. Centralised operation platform Gallagher’s system streamlines operations for KCMH to lower total cost of operation through its centralised operation platform. The user-friendly GUI also delivers the best value to reduce training time. In addition to meeting KCMH’s requirements for security, privacy and compliance, Gallagher provides additional benefits and features not available in other systems. Its scalability ensures that future expansion requirements can be addressed in a cost effective manner.
Wellington is the southernmost capital city in the world and is the centre of New Zealand government. With the second highest population in the country, Wellington is a large coastal city with a diverse range of facilities and attractions. A large portion of those facilities and attractions are the responsibility of the Wellington City Council (WCC) – a local body government organisation employing around 1,800 staff. As with all councils that manage a large number of facilities on behalf of their city, the WCC has a broad range of security needs and an accountability to the rate-paying citizens of Wellington. Since 2001, WCC has met those security needs with Gallagher’s integrated security solutions. Central management platform WCC developed a five year plan to migrate all 150 sites on to the Gallagher system With 1,800 employees and 150 sites located across Wellington, the council has a large number of people and assets to secure. With sites including libraries, swimming pool complexes, community and recreation centres, housing blocks, a city zoo, event facilities, and a multi-story central office building, the security requirements vary considerably. “We’re responsible for securing and monitoring all 150 sites around the clock” said Chetan Prasad, Security Manager for Wellington City Council. “It’s imperative we have a reliable system that provides us with a complete view of activity at all sites”. In order to deliver this, WCC uses Gallagher’s Command Centre central management platform to manage security across numerous sites. Utilising a single security platform has been a long-term objective of the council. Initially operating six different systems, WCC developed a five year plan to migrate all 150 sites on to the Gallagher system. Chetan links the Council’s growth with their need to become smarter about how security is managed. Primary security solution “Gallagher’s system has enabled us to standardise our infrastructure and bring all elements including alarm management, fire systems, vehicle bollards, video surveillance, facility and carpark access, reporting, visitor management, and more, on to one platform. That was a key factor in why we chose Gallagher initially, and why we will continue with them as our primary security solution.” Visibility is critical when you have 150 independent sites to secure. An integration between Command Centre and over 400 cameras located throughout the WCC’s facilities provides live video footage to the security team. “Our camera integration with Command Centre means that in addition to being able to continuously observe critical areas, any site alarm that is triggered will immediately bring up a live video feed for the security staff in our control room. This visibility is invaluable for us in activating appropriate responses and, in the event of a crime, being able to provide crucial evidence to police” said Prasad. Electronic access control WCC is utilising Gallagher security technology to ensure staff are protected In addition to securing facilities and assets, WCC secures and protects staff working at each of its sites. From initiatives like integrating building elevators with access control to prohibit unauthorised entry, to the integration of panic buttons at each site, WCC is utilising Gallagher security technology to ensure staff are protected and that in the event of an incident, a rapid security response is initiated. According to Prasad, the Gallagher system is delivering cost savings to the Council in several key areas. The first area relates to the shift from traditional key systems to smart card technology. “With such a large staff base and so many sites, we inevitably faced challenges with traditional keys being lost or not returned by staff or contractors” said Prasad. Rekeying a site cost the Council approximately $4,000 each time – an expense that has now been eliminated by the replacement of traditional lock and key systems with electronic access control. Visitor management solution “Now if a card is lost or not returned, we simply deactivate it in our system. Not only is it a solution that saves us money” said Prasad, “it is also a solution that can be applied instantly.” Similarly, the ability for security personnel to assess a site and reprogram an alarm remotely, also saves the council considerable costs associated with dispatching guards to site. The second area where cost savings are apparent relates to intelligent automation. An integration with WCC’s HR system means that as staff leave employment, their cardholder profiles are automatically disabled in the system. The use of Gallagher’s Visitor Management solution, means that appropriate staff are automatically notified if a guest or contractor fails to sign out or return a key. These two automations alone, save the WCC security team approximately 4-5 days of cardholder administration each year. Software maintenance contract WCC elected to take a 10 year Software Maintenance agreement with Gallagher In 2014, following 13 years as a Gallagher customer, WCC elected to take a 10 year Software Maintenance agreement with Gallagher. The Software Maintenance contract ensures the Council have access to the latest developments as soon as they are released, keeping WCC at the forefront of security technology. “Software Maintenance makes good business sense” says Prasad. “It gives us access to a comprehensive range of licensable features and benefits, and ensures our upgrade costs are effectively distributed.” Prasad describes the Council’s confidence in Gallagher as another significant factor in the 10 year agreement. “We have found Gallagher’s security solution to be a reliable and versatile, highly secure, modern system. It has supported our significant growth to date, and we are committed to using Gallagher systems for the Wellington City Council’s future.”
Comelit has ensured future residents at Kebbell Homes’ new luxury Aubury Place development can experience smart door entry with the installation of its latest Mini Handsfree monitors. Set in Chiswick, London, Aubury Place is a new gated community of nine four, five and six bedroom homes. Every element of the design is focussed on creating an exceptional first impression, right from the bespoke touch screen entrance panel. Comelit’s Specification team, together with chosen installers Wheeler Electrical, was involved with Kebbell from the initial design process, through the works programme to project completion. Door entry requests Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors Whilst originally, Comelit’s stylish Icona monitors were considered, Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors. The new Comelit system would enable new residents to respond to door entry requests from any compatible mobile and benefit from video memory, to record missed calls. Says Andrea Fawell Sales and Marketing Director at Kebbell Homes: “The aim with Aubury Place, as with all our developments, was to offer families spacious home options in prime locations. The ideals of luxury, convenience, comfort and understated elegance were all of paramount importance, and seeing everything from our resident’s point of view, to ensure our homes allow natural flows in tune with daily living.” Mobile connected lifestyle “Every small detail has been carefully considered and this is where Comelit latest options for door entry fitted our requirements. It means our residents can benefit from the latest technology, seamlessly installed, enabling them to instantly respond to door entry requests, with video, from wherever they are. And we can achieve this without compromising on the style, look and feel of this beautiful collection of homes.” Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality" Ed Wheeler, Director from Wheeler Electrical added: “Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality. When it came to door entry at Aubury Place, Comelit was the specification of choice and the new Mini Handsfree Monitors exceeded expectation, even over an initially approved specification. It has proven itself more cost effective and a better fit for today’s increasingly mobile connected lifestyle choice.” Powerful security solution Each home at Aubury Place has been fitted with a Mini Handsfree monitor complete with integrated WiFi, operating through Comelit’s innovative VIP system. At the striking gates to the development is Comelit’s premium stainless steel flush mounted 316 Touch entrance Panel, branded to Kebbell Homes. The system enables new residents to grant access through the vehicle gates or adjacent pedestrian gate using the 4.3” internal monitor or a dedicated mobile app. And up to fifteen smart devices can be connected to each and every property’s individual WiFi monitor. Daniel Wood, Southern Sales Manager at Comelit UK concluded: “Comelit worked closely with Kebbell Homes to ensure the door entry system installed, achieved the desired balance between timeless style and latest technology. The combined solution, completed using our very latest app enabled monitors, provides aspiring residents with a powerful security solution and the convenience of audio and visual communication, together with ease of use in everyday life.”
Round table discussion
Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?
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