Home Security Systems
Boon Edam Inc., a globally renowned provider in security entrances and architectural revolving doors, has announced a new BoonTV event, ‘The Key to Closing the Biggest Gap in Physical Security: Unauthorised Entry’. BoonTV event - webinar In this event, JC Powell, Vice President of Sales at Boon Edam, reveals the assumptions and misconceptions around entrance security in physical security planning and how to effectively bring reliable entrance control to a facility to avoid costly r...
Zigbee is a familiar name in the smart home arena, and the Zigbee Alliance is expanding its technology approach to address the challenges of the Internet of Things. As the Internet of Things (IoT) has evolved, the need has become obvious for stronger unity among brands and ecosystems to enable products within smart environments to work together more easily. Working to serve that need is the Zigbee Alliance, which seeks to promote collaboration in the Internet of Things by creating, evolving, an...
Overhead Door Brand, a globally renowned manufacturer of residential and commercial door solutions, has launched the next generation of the OHD Anywhere app. The new version of OHD Anywhere includes enhanced features based on user feedback that improve everyday life and allow homeowners to monitor and operate their garage doors remotely from their smart device. Personalised garage door access “In this modern, digital age that is overflowing with advanced technology, a garage door opener...
In the UK, one burglary occurs every 106 seconds. This means by the time you've finished reading this article, at least three will have taken place. Selecting robust physical security options to protect property boundaries and homes is essential to limit crime rates and deter opportunistic intruders. With 58% of burglaries said to take place while the homeowner is in, it seems that even the second wave of lockdowns, and an increased number of people confined to their homes, won't do much to eli...
Aiphone, the renowned international manufacturer of video and audio intercom, and security communication products, has announced the addition of the IX-EA IP video door station intercom to its robust IX Series portfolio. IX-EA IP video door station intercom The IX-EA from Aiphone is a surface mount, weather-resistant IP video door station, which comes equipped with a 1.23 megapixel fixed colour camera that can be programmed to call up to 20 different stations, with three different call level s...
ACRE, a globally renowned provider of security products and solutions for the access control, intrusion, smart traffic and video surveillance markets, has announced that the ACRE brands – RS2, Vanderbilt and Open Options – will launch ACT ID, a new cloud-based mobile credential application that enables organisations to utilise both iOS and Android smartphones with existing WaveLynx multi-technology readers for secure access to doors in office buildings, government facilities, healthc...
At this year’s ISC West virtual event, the largest converged security event of the year, SnapAV will introduce its new ClareOne Wireless Security and Smart Home Panel to thousands of industry professionals and showcase the platform’s complete line of wireless sensors, FusionPro dealer backend and suite of monthly interactive and alarm reporting service offerings. Distributed exclusively by SnapAV, the ClareOne Wireless Security and Smart Home Panel has already begun to make waves in the security industry as it unifies full-featured home automation and security monitoring in a single-point solution that provides dealers with seamless installation, management and monetisation. Simplifying smart home ISC West is widely known as the security industry’s most anticipated event of the year" ClareOne will help dealers drive more business by simplifying and controlling all aspects of the smart home, from home security and smart locks to smart lighting, climate control, wireless audio, and more. Plus, the ClareOne back-end platform FusionPro simplifies the way integrators manage installations and grow their RMR. “ISC West is widely known as the security industry’s most anticipated event of the year, meaning there is no better moment to introduce the new, industry-redefining ClareOne panel,” said Clint Choate, SnapAV Security Market Senior Director. “SnapAV has seen the extraordinary success of ClareOne platform, which makes us even more excited to share this latest expansion of its ecosystem that will bring dealers even greater benefits.” Wireless security experience On the front end, the new ClareOne panel elevates the smart home and wireless security experience in a slim package with a crisp 7” touch screen. The ClareOne encrypted security sensors and the panel’s 128 security zones enable maximum peace-of-mind for home and business owners. On the backend, FusionPro resets expectations of how intuitive and seamless installation and management of smart security and control systems can be. The new management platform provides a single-point solution to enhance dealer productivity, supporting everything from account setup, panel onboarding and central station selection through remote diagnostics and troubleshooting, with a native OvrC integration enabling advanced remote management. Smart home solutions ClareHome mobile app delivers the intuitive ClareOne experience directly to the user’s mobile device FusionPro features multiple service tiers - starting with Free for interactive smart home services - with low-cost monitoring service tiers that help dealers increase their RMR. FusionPro updates are free and automatic. ClareOne plays particularly nice with do-it-yourself smart home solutions, removing a common headache for security dealers and integrators. Customers will find it easy to use and learn the panel, and then expand the home control by adding DIY devices. For mobile control, both at home and on-the-go, the new ClareHome mobile app delivers the intuitive ClareOne experience directly to the user’s mobile device. SnapAV is offering an exclusive promotion to new dealers, allowing them to experience the ClareOne platform and new panel firsthand. Clare Control products New dealers attending ISC West that sign up for an account with Clare Controls and SnapAV will receive a free ClareOne 2:1 Kit ($584.95 MSRP) and a free Clare Video Doorbell ($209 MSRP). Existing SnapAV dealers attending ISC West are also eligible to receive 20% off all Clare Control products. Redemption codes will be available through SnapAV’s virtual insert in the ISC West virtual swag bag. As an added value, ISC West attendees can also expand their knowledge of SnapAV’s newest and most popular products by exploring and downloading content from its virtual Tech Center page. SnapAV’s Tech Center will feature topical and product overviews of the new ClareOne Security Solution, OvrC ecosystem, WattBox, Araknis, Control4 OS 3, Signature by Episode, Luma & Visualint Surveillance and Control4 Intercom Anywhere.
With the ever-changing world, one can see condominiums, apartments, and gated communities becoming a hub of activity. People are establishing home offices, deliveries are increasing and security becomes more important than ever. Condo living is resort-style living at its best. CondoPark becomes an automated transportation and parking manager while ensuring unwanted people and vehicles are not accessing the user’s garages. CondoPark has unlimited potential and has the flexibility to adapt to the best features for the user’s operation. Tenants and/or Concierges can: Manage deliveries of all types of vendors in a secure and efficient manner. Manage parking of tenants and ensure they and their cars and bikes are secure. Manage visitors - no passes or cards - on-demand in real-time. Manage reservations - parking can be managed in advance as non-tenant parking becomes more and more valuable. Security - provide tenants assurance that parking areas are tracked and protected of vandalism, tailgating, car theft, and any other infractions. Real-time monitoring - from anywhere. Compatible with the user’s current systems and upgradable. Optional Licence Plate Recognition. The future of Condo living is changing and CONDOPARK takes care of these parking needs. Software is a small monthly fee so it is very affordable for all environments.
Yale Home announces that the Yale Smart Delivery Box and Yale Smart Cabinet Lock are now available for purchase. Both are available with a Yale Connect Wi-Fi Bridge and are supported by the Yale Access App, enabling customers to manage and monitor their package deliveries and cabinet contents directly from their phone, from anywhere in the world. These new smart storage offerings take the safety and convenience Yale customers have come to know and expect from the brand and extend them into new parts of the home, providing users with further peace of mind. “Over the past 180 years, Yale has become synonymous with secure door locks,” said Jason Williams, President of the Smart Residential Group U.S., ASSA ABLOY. Non-invasive solution “It was a natural decision for us to integrate everything we’ve learned from protecting homes from the outside, to other elements around your home. Additionally, online shopping has steadily increased over the years – in 2020 it’s become more prevalent than ever before and extends beyond the traditional online orders to include grocery deliveries and more. Our new Smart Delivery box will be a necessity for consumers looking for a way to secure their increased deliveries.” The Yale Smart Delivery Box, designed in partnership with Kingsley Park The Yale Smart Delivery Box, designed in partnership with Kingsley Park, a Step2 Company brand, provides a secure, non-invasive solution to the 36% of American households who have experienced package theft. Placed outside wherever the user commonly receives packages (e.g. porch, garage), the box can be tethered or weighted with sand in the base. With a design that seamlessly fits into any home style, the Smart Delivery Box keeps packages hidden from plain sight and protects items from inclement weather like rain and wind. Using the Yale Access App, users can enable. Accommodating perishable items ‘Delivery Mode’ which will leave the box unlocked until a delivery is made, from any carrier. Once the delivery is made, the box will Auto-Lock, securing the package, and the user will receive a notification. Each box also includes a Yale Connect Wi-Fi Bridge, so users can lock, unlock, share access with others at will and receive notifications from anywhere. A third option for secure delivery is to provide delivery personnel with an entry code for the Yale Smart Keypad (included with select models). Whichever method chosen, the box gives flexibility and accessibility to all kinds of delivery personnel as well as any friend/family member who may want to retrieve or deliver a package. The box is available in two designs, Kent and Brighton, both of which can be outfitted with an insulated cooler, sold on Amazon, to accommodate perishable items. Guarding valuable items The Yale Smart Cabinet Lock is installed inside cabinets or drawers to guard valuable items The Yale Smart Cabinet Lock is installed inside cabinets or drawers to guard valuable items, such as jewellery or important documents. It can also help keep children away from items like medicine, alcohol, or cleaning supplies. It’s particularly useful for owners of vacation rentals. The Smart Cabinet Lock can not only be used to secure valuables from renters and guests, but also store cleaning supplies for maintenance workers. Mounted on the cabinet’s interior base with either 3M adhesive or screws, customers can unlock and lock it from anywhere, grant access to trusted parties, and be notified whenever it’s opened with the Yale Access App and Yale Connect Wi-Fi Bridge. Smart storage line “By introducing the new Smart Cabinet Lock, Yale is committing to not only securing your home, but also your valued items inside of it,” added Jason Williams. “As our customers grow their families and open up their homes to outside parties, they can confidently trust in Yale to secure their valuables and ensure their children don’t get into something they shouldn’t.” “As people are increasingly renting out their homes to vacationers, our new Smart Cabinet Lock makes it so they no longer have to pack up and move specific items each time a booking is placed – they can now simply lock them up and know they’ll still be there upon their return.” The third member of Yale’s new smart storage line, the Smart Safe, will be available in 2021.
Iris ID Systems Inc., a globally renowned iris recognition-based identity authentication solutions provider, has announced that it has entered into a global partnership with Remo+ (Olive and Dove Company) for smart home and IoT devices. Iris ID – Remo+ partnership This partnership will broaden the accessibility of home video security and IoT solutions for the global market and enable Iris ID to introduce new products which complement and expand the capabilities of its existing markets. The strategic collaboration will allow Remo+ to access extensive distribution networks for access control solutions, targeting market opportunities where consumers seek a superior security solution that is easy to use and contactless. Biometrics and home security solutions Our partnership with Remo+ is a first in the biometric and home security industry" "Our partnership with Remo+ is a first in the biometric and home security industry,” said Mohammed Murad, Vice President, Global Sales and Business Development, Iris ID, adding “Iris ID and Olive and Dove joined forces to produce innovative solutions for the consumer market. With Iris ID’s extensive global distribution channel and state-of-the-art product portfolio, this partnership will create greater accessibility for these technologies around the world.” He adds, “The Remo+ product brand’s proven track record of designing and manufacturing home security cameras is a perfect complement to Iris ID leadership in the biometric security industry." Exclusive distribution rights for consumer security applications The agreement grants Iris ID exclusive distribution rights for consumer security applications from Remo+ (Olive and Dove Company) in North America and non-exclusive rights in the rest of the world. Products under this arrangement will continue to be sold under the Remo+ brand. Iris ID will continue supporting existing distributors and resellers, while expanding the market for the consumer security marketplace. Murad further stated, “Iris ID looks forward to further collaboration with Remo+ (Olive and Dove Company) for future product development in this market.” Enhancing home security portfolio "We are very pleased to partner with Iris ID and combine forces in our industry,” said Moon-Chul Lee, Chief Executive Officer, Remo+ (Olive and Dove Company), adding “Success in the home security and other markets requires strong application software, as well as a strong sales channel and service support resources, which Iris ID has globally.” He adds, “This agreement allows Remo+ to concentrate on expanding its growing market in the Americas and beyond. We look forward to improving customer support and services through Iris ID’s outstanding worldwide solutions provider network."
User friendly video intercom devices are quickly becoming a must-have product for homes and office buildings across the UK. However, some devices could be at risk of remote hacking attacks, leaving consumers vulnerable to cybersecurity breaches. Today’s intercom devices can easily be connected through a home internet connection, communicating with smartphones and managed simply through a computer, delivering many user benefits including flexibility and convenience. IP access control systems But before choosing a device, Tomáš Vystavěl, Chief Product Officer at 2N, a provider of IP access control systems, is urging people to do their research to ensure their preferred device meets high standards of security. Vystavěl sets out specific security concerns that may be found in the operating systems of some devices on the market. These vulnerabilities, which could allow hackers to obtain personal passwords or eavesdrop on conversations, include: Flaws in the operating system coding which would enable hackers to gain full access to the intercom device Web security weaknesses that allow an attacker to carry out random operating system (OS) commands on the server that is running an application, thus enabling access to the application and all its data Vulnerabilities in the system that allow a remote attacker to upload a manipulated ringtone file which could enable a complete system takeover Unsecured, non-encrypted communication that allow an attacker to listen in the conversation (man-in-the-middle attack) Video intercom device Installing a video intercom device offers users convenience, flexibility and home security" Tomáš Vystavěl, Chief Product Officer at 2N, said: “Installing a video intercom device offers users convenience, flexibility and home security. There are some great products on the market and I recommend consumers look for excellent security standards as well as a high quality user experience. No one wants to unwittingly give hackers opportunities to access their personal information. Consumers are strongly advised to do their research before choosing a video intercom device.” To ensure the best user experience Tomáš Vystavěl recommends people consider a number of other factors when choosing a video intercom device such as responsiveness, openness for the interconnection with other systems, reliability and quality of both sound and video images, as well as the quality of the overall product. Protecting their personal data 2N has just released the new 2N® Indoor View answering unit, the latest product in its portfolio of award-winning answering units. Developed with a focus on protecting customers from cybersecurity threats, the 2N® Indoor View uses 2N’s own operating system to provide users with the highest levels of security and protecting their personal data. The 2N® Indoor View answering unit is equipped with a 7” colour touchscreen display, providing a detailed view of people at the door from its scratch resistant 4-mm tempered glass panel. Users can easily and quickly display live video from the intercom and see who is at the front door in real-time, or they can replay missed or unanswered calls from unexpected visitors who have left a message.
Check Point® Software Technologies Ltd., a provider of cyber security solutions globally, announces the acquisition of a new cloud-based technology that delivers secure remote access created by Odo Security. This technology will integrate with Check Point´s Infinity architecture, and become the easiest and most secure solution for enterprises need to enable employees´ secure remote access to any application. The COVID-19 pandemic has driven enterprise adoption of mass remote working for their global workforces, from 30% before the pandemic to 81%. Threat prevention services Seventy-four percent plan to enable large-scale remote working permanently. However, many organisations overlooked critical aspects of security in the race to enable remote working, which significantly increased their exposure to cyber-attacks. Now more than ever, organisations need to secure remote connectivity anytime, anywhere to any resource. Many organisations find themselves compromising security in order to deliver the connectivity required" “Many organisations find themselves compromising security in order to deliver the connectivity required by their business needs,” said Dr. Dorit Dor, VP of Products, Check Point Software Technologies. “By incorporating Odo Security’s unique clientless, cloud-delivered secure remote access to our portfolio of threat prevention services, we help organisations overcome this dilemma. Check Point delivers a consolidated solution to help organisations to securely connect any number of remote employees to everything, from any location, making working from home easier and safer than ever.” Secure access service edge technology Odo Security, an Israeli start-up founded in 2017, developed a cloud-based, clientless secure access service edge (SASE) technology that delivers secure remote access. Unlike traditional secure remote access solutions, this technology enables: Users to easily connect through a unified portal to a wide range of applications, such as remote desktops, web applications, database servers, cloud and corporate servers, with no client or software installation. Security administrators to easily deploy the solution in less than five minutes from the cloud. They also gain enhanced visibility including full audit trail of user activity. Zero Trust Architecture to define granular access policy to give the right people in the right context, the least privileged access to applications and reduce the attack surface. Check Point will integrate Odo Security’s technology into its Infinity architecture and SASE vision. This consolidated solution will deliver the easiest secure remote access with unmatched security, based on NSS top-rated threat prevention security services. The transaction is expected to be closed within a week.
We still have some way to go before we see 5G service rolled out as a UK-wide service, but we can discuss future implications of 5G, and how it can improve device capabilities once its widely accessible. The impact of 5G lies within the increase in the amount of data that can be transferred between smart home devices through a cloud-based system. By utilising the cloud’s mass computing power and its ability to process data in larger capacities, we are able to receive more in-depth analytics that can help improve smart home devices by making them faster, more informed and intelligent. Will 5G boost innovation in the smart home market, if so, how? Innovation using 5G can be shown with current smart home CCTV systemsAn example of innovation using 5G can be shown with current smart home CCTV systems. Products at present allow you to use functionalities such as motion detection. As it stands, this is a basic form of monitoring that monitors changes in picture and notifies the owner when something unusual has happened. Once 5G comes into play, the video data captured can be sent off to the cloud, interpreted in more detail, and can allow the system to conclude whether the movement is from a human, object or animal. Facial recognition could also come into play here, providing a more seamless service when reporting incidents to the police. Similarly, you can use data from various different devices within your home to toughen security measures. A video camera used in conjunction with a presence or heat detector can eliminate small errors by providing the ‘bigger picture’ with more data points to work with - an amalgamation of all smart devices used in tandem. We can’t solely rely on smart devices to make decisions for us, but what we can do is improve device processing so that by the time we step in, we already have all the necessary information to assess the appropriate call to action. What will 5G enable homeowners to do within their homes? Smart homes using 4G currently operate in a fragmented fashion, incorporating Wi-Fi, Bluetooth, and other network protocols. Unlike 4G, 5G will work with low-power devices, making it useful for a broader array of connected products. This means that all devices we will be able to connect any internet connected product in order to allow integrated communication between all devices. Can be connected to work together in conjunction with your home system Your fridge and other kitchen appliances, for example, can be connected to work together in conjunction with your home system to create an entirely automated home. If your freezer is internet connected, you may get a notification if it loses power, but as everything else is also connected within your home, you will be able to determine whether it is a power fault or product fault straight away. Faster connectivity means that users can quickly take advantage of the data their smart devices provide, such as water use sensors which can monitor levels and allow for behaviour changes to curb water usage The same can be applied with vehicles. Cars in future will be autonomous and include an integrated dashcam which can then be connected to your security system to provide added security on-site in the peripheral of your home, alerting you to potential intruders before they reach your front door.
Motion detection is a key feature of security systems in residential and commercial environments. Until recently, systems have relied heavily on closed circuit television (CCTV) and passive infrared (PIR) sensors, which both require significant investment and infrastructure to install and monitor. Developments in wireless technology are increasing home security possibilities. Few years ago, these developments led Cognitive Systems to discover that the wireless signals surrounding oneself can be used to detect motion. Known in the wireless industry as WiFi sensing, this technology brings many benefits that other motion detection solutions have not been able to provide. The working of WiFi sensing At Cognitive Systems, the company has used WiFi sensing technology to develop a motion detection solution called WiFi Motion™, which measures and interprets disruptions in RF signals transmitted between WiFi devices. When movement occurs in a space, ripples in the wireless signals are created. WiFi Motion interprets these ripples and determines if an action, such as sending a notification, is needed. Enabling this functionality in a space is incredibly simple. With a software upgrade to only one’s WiFi access point (or mesh router), motion sensing capabilities are layered into one’s WiFi network. Existing connected WiFi devices then become motion detectors without detracting from their original functions or slowing down the network. Using artificial intelligence (AI), WiFi Motion establishes a benchmark of the motionless environment and learns movement patterns over time, which could be used to predict trends. This allows unusual movement patterns to be detected with greater accuracy while decreasing the potential for costly false alerts. WiFi Motion requires no line-of-sight or installation WiFi sensing and other home monitoring solutions All of these capabilities are made possible by WiFi sensing and together create a motion detection system that provides unparalleled accuracy, coverage, privacy and affordability compared to other solutions on the market. PIR integration is far more complex and imposes electronic and physical design restrictions compared to WiFi sensing. In terms of placement, PIR systems are difficult to install, requiring line-of-sight and a device in every room for localisation. WiFi Motion requires no line-of-sight or installation and is also a scalable solution compared to PIR. Much like cameras, PIRs can only cover so much space, but WiFi Motion can cover the entire home and even detect motion in the dark and through walls, without adding additional devices to the home. WiFi Motion detects less distinguishing context than cameras and microphones, but more context than regular PIR sensors for the perfect balance of privacy and highly accurate motion detection. Privacy solution While cameras have been the security solution for years, WiFi Motion offers a more affordable solution that can rival the privacy and coverage capabilities of even the most high-end cameras. With such a wide coverage area, one might think that WiFi sensing infringes on privacy, but actually, the opposite is true. With WiFi Motion, the contextual information collected cannot be used to identify a specific individual, unlike cameras which can clearly identify a person’s face or microphones, which can identify a person’s voice. It is different from other smart home security options that use cameras and microphones because it only senses motion using WiFi signals - it doesn’t “see” or “listen” like a camera or microphone would. This provides opportunities for added security in spaces where privacy might be a concern and installing a camera may not be a comfortable solution, such as bathrooms and bedrooms. The data collected is also anonymised and highly encrypted according to stringent industry privacy standards. Existing connected WiFi devices then become motion detectors Additional WiFi sensing applications Since WiFi sensing technology requires no additional hardware or subscription fees, it is much more affordable than other motion detection solutions. It can be used as a standalone solution, or it can be easily layered into more complex systems. This ease of integration, scalability and relatively low cost brings a lot of potential for various applications. Motion detection can trigger other smart devices in the network to turn lights on or off In eldercare, for example, WiFi sensing can be used to help seniors live comfortably in their homes for as long as possible. With the increasing aging population and high costs associated with care homes, the market for this application is considerable. Caregivers can use an app to monitor movement in their loved one’s home and be alerted about unusual movement patterns that could indicate a concern. For smart homes and other environments that have a network of smart devices, the artificial intelligence (AI) component of the technology allows for improvements to automated features. Motion detection can trigger other smart devices in the network to turn lights on or off or make adjustments to the temperature in a room. Security for the commercial sector For office buildings and other commercial properties, it is easy to see how all of these features could be scaled up to offer a highly accurate and cost-effective motion sensing and smart device automation solution. Cognitive Systems is closely involved with the development of WiFi sensing technology, working with various industry groups to establish standards and help it reach its full potential. WiFi Motion is merely the tip of the iceberg in terms of motion sensing possibilities, but its applications in the world of security are undeniably compelling. It is an exciting time for the wireless industry, as one works with stakeholders in the security space to explore everything this technology can do.
We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line. How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location. Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.
J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands. “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritise their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment. Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: performance minus Expectations equals Customer Satisfaction. “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups. The key to each group goes back to the equation above. Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighbourhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighbourhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customised central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Hicking Building RTM Company Ltd has teamed up with Videx Security and Joes UK Limited to solve a major door entry issue for a large residential complex. The Hicking Building Ltd. is a Nottingham-based development comprising 329 self-contained flats, managed by property agents Walton and Allen. Many residents were struggling with a call issue because the existing intercom system developed a fault which meant residents weren’t receiving calls from the system panels. Because of this, tenants were missing visitors and deliveries with people thinking they weren’t home. Videx GSM 4812 intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system that would also work in conjunction with the existing access control system, where the fob entry element of this was working normally. Joe, who owns and manages Joes UK Ltd., said “The system installed is a very old system and we were struggling to source the repair parts needed to fix the calling issue tenants were experiencing. To fix the problem and reduce the risk of the issue happening again, I recommended the installation of a digital audio GSM 4812 intercom system by Videx that could work concurrently with the fob entry function of the existing solution.” He adds, “With the Videx GSM 4812, when someone calls a specific apartment the call is automatically directed to a registered phone number of the tenant’s, which is usually their smartphone. They now will never miss that important visitor or delivery and are made aware of who has visited even when they are not there and can authorise entry if they wish, while away from their home.” Parallel operations with software-based fob entry solution The Videx system works alongside the existing software-based fob entry solution that residents have used for many years. Mobile phones are now the handset of choice for the majority of people and as they are enabled with Wi-Fi calling, there’s no need to worry about poor mobile signal. If the existing fob system also developed a fault and stopped working, the Videx GSM system includes a preinstalled fob reader so it would be easy to switch this over to the GSM solution. Mark Gibbon, Sales Manager at Videx Security, said “The GSM system is the ultimate entry system of convenience that also provides maximum security too. There’s no infrastructure or wiring involved; it’s very easy to set up and use.” The GSM system is the ultimate entry system of convenience that also provides maximum security Mark adds, “It’s a win-win situation for both the resident and management company because it means residents won’t have to stay home waiting for a delivery, or miss a visitor, as they can answer the call to their apartment from anywhere in the world. For management companies, our GSM solution offers a fixed cost and minimises the risk of call outs because there’s no handset maintenance involved.” Remote event log with online access A really useful feature of the GSM system is that it also carries a new remote event log that can be accessed online, allowing events to be viewed in real time, on the move via a phone, tablet/laptop. It’s a great security feature because it’s where a record is kept of calls, gate/door openings and much more. What’s also useful is that alerts can be programmed where an email will be sent should that alert be triggered. For example, if the gate or door is opened out of normal hours or if the registered number for a flat or property is changed too frequently - any unusual activity is flagged.
Allot Communications Ltd., a global provider of innovative network intelligence and security-as-a-service (SECaaS) solutions for communication service providers (CSPs) and enterprises, has announced that a Tier-1 telecom operator in APAC has selected Allot HomeSecure to provide consumers with zero touch clientless cyber security and parental control services, to protect the CPEs/routers and devices in their homes. HomeSecure solution The HomeSecure solution will be deployed in CPEs provided to consumers by the operator, and in the operator’s cloud-native environment. The services are expected to be made available to millions of the operator’s fixed broadband customers. The operator has ordered an enterprise-wide perpetual licence from Allot. According to the Microsoft Security endpoint threat report 2019, the malware encounter rate in APAC was 1.6 times higher than the global average. In light of these conditions, Allot HomeSecure gives telecom providers in APAC a unique opportunity to deliver zero-touch, fully automated services that protect their customers while generating supplemental revenues. Security for home IoT and smart home devices Allot HomeSecure provides security for home IoT devices and smart appliances Allot HomeSecure provides security for home IoT, smart appliances, and the devices connected to the home network. It integrates into the existing home router with the addition of a thin software client that provides home network visibility, cyber security and parental controls without the need for any configuration by the consumer. Allot HomeSecure uses AI to identify and profile connected home devices and to detect and act upon anomalous device behaviour. HomeSecure has the option to be managed from an easy-to-use app for every household that gives consumers control over their network security and parental controls. “Our customer in APAC sees anti-malware protection for all home-connected devices and parental controls as basic requirements for any offering they provide to their millions of fixed broadband customers. HomeSecure gives them a single zero-touch clientless solution that satisfies both of these demands,” said Ran Fridman, EVP Global Sales at Allot.
Slovakian integrator, RYS, has recently deployed a system that provides a textbook example of how RFID access control can concretely improve people’s lives every day. Before automatic access control was introduced there, a Bratislava apartment building, known as ‘The Pentagon’, had suffered a reputation as a place to avoid. RFID access control system Drug dealers, vandals, and a similar criminal element were a chronic presence, leaving residents constantly feeling unsafe in their own homes. Idesco customer RYS was contracted to design and deploy an RFID access control system to better guarantee safety and enhance the residents’ quality of life. With over 30 years specialised experience in residential building access control, RYS designed a solution and chose Idesco to supply the over 100 RFID readers to be deployed. Currently, those readers control both ground floor access and section/hallway entrances on each floor. Elevator readers restrict residents’ access to their own floors. Access to only RFID tag-holding residents The system even restricts access to the building’s waste bins, ensuring their use only by its RFID tag-holding residents. Simultaneously, the entire system collects real time data about access events, including unclosed doors or unauthorised access attempts, to help strengthen prevention and control. Due to the building’s history of vandalism, RYS recognised the importance of choosing readers capable of withstanding malicious impacts, moisture and dust. Idesco optical tamper Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers" Marcela Benuskova, RYS Assistant Project Manager, commented “Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers. Whereas alarms should be sent whenever a reader is intentionally mishandled, mechanical tampers trigger false alarms more often than those cued optically.” Marcela continues, “The technical solutions Idesco and RYS implemented, combined with the efforts of an excellent crisis management team, triggered almost unbelievable changes inside that apartment building. Our access control not only strengthened crime prevention immediately, but also empowered law enforcement in discouraging unwanted or illegal activity.” Enhanced building security He adds, “As that building’s security increased, the market value of individual flats began trending upward. Today, the building’s residents feel safer and they have actually started thinking positively about their community’s future.” Marcela Benuskova with RYS closed by stating, “Idesco’s team is so nice to work with; they always respond fast, with a friendly, professional and positive attitude. Any technical question or problem gets looked at, given proper thought and action. They have always been open to, and repeatedly implemented, product changes we asked for.”
Slovakian integrator RYS, recently deployed a system that provides a textbook example of how RFID access control can concretely improve people’s lives every day. Before automatic access control was introduced there, a Bratislava apartment building, known as ‘The Pentagon’, had suffered a reputation as a place to avoid. Drug dealers, vandals, and a similar criminal element were a chronic presence, leaving residents constantly feeling unsafe in their own homes. Idesco customer RYS was contracted to design and deploy an RFID access control system to better guarantee safety and enhance the residents quality of life. Access control readers The system even restricts access to the building’s waste bins, ensuring their use only by its RFID tag-holding residents With over 30 years specialised experience in residential building access control, Rys designed a solution and chose Idesco to supply the over 100 readers to be deployed. Today, those 7 C 2.0 and 8 CD 2.0 readers control both ground floor access and section/hallway entrances on each floor. Elevator readers restrict residents’ access to their own floors. The system even restricts access to the building’s waste bins, ensuring their used only by its RFID tag-holding residents. Simultaneously, the entire system collects real time data about access events, including unclosed doors or unauthorised access attempts, to help strengthen prevention and control. Due to the building’s history of vandalism, Rys recognized the importance of choosing readers capable of withstanding malicious impacts, not merely high IP67 protection from moisture, dust and dirt, but Idesco’s high, IK-09/10 impact durability (10-20 joules). Better tampering protection Marcela Benuskova, RYS assistant project manager, comments that Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers. Whereas alarms should be sent whenever a reader is intentionally mishandled, mechanical tampers trigger false alarms more often than those cued optically. Marcela continues, “Idesco’s team is so nice to work with; they always respond fast, with a friendly, professional and positive attitude. Any technical question or problem gets looked at, given proper thought and action. They have always been open to, and repeatedly implemented, product changes we asked for. For example, they provided a special 8 CD 2.0 Compact reader module for our door phone, and customised orange lenses for our Basic readers. Product deliveries have always been timely and in proper condition. In short, Idesco has been a very reliable supplier for us, with great customer support. Additionally, their high quality, modern readers offer unique features such as RS232 connections, optical tampers, great security, all in addition to their high IK and IP ratings”, maintains Rys’ Marcela Benuskova. Engineering for future needs “They not only use the most modern technology but engineer for future needs. This lets us design new features in our access control systems. Despite their readers’ durability and reliability, they still look fresh and modern while still having the latest security features. This is exactly what we want from readers upon which we will build our systems. Even better, their stable pricing policy and frame order option greatly supports our own planning and product marketing cycles”, Marcela explains. She closes, “The technical solutions Idesco and Rys implemented, combined with the efforts of an excellent crisis management team, triggered almost unbelievable changes inside that apartment building. Our access control not only strengthened crime prevention immediately, but also empowered law enforcement in discouraging unwanted or illegal activity. As that building’s security increased, the market value of individual flats began trending upward. Today, the building’s residents feel more safe; they have actually started thinking positively about their community’s future.”
An upgrade of video technology at a south London residential estate has proved so effective that the system has been immediately scaled-up. The IDIS video solution, implemented by Hall & Kay Security Engineering at the Meridian South Development in Hither Green, is less obtrusive than the system it replaced, yet it immediately delivered better results, with a number of incidents tackled to the surprise of the culprits. IDIS video solution Although the mixed development, comprising 440 owner-occupied and rented properties, is a safe and pleasant neighbourhood for most of the time, to maintain this high standard of living managers needed to tackle a growing problem with petty crime and anti-social behaviour. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS Issues were being reported with increasing frequency, including rubbish being dumped by short-term tenants vacating their apartments, theft from mailboxes, vandalism, and car crime. Rubbish removal alone was costing the management company more than £12,000 annually. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS, Korea’s largest in-country manufacturer. IDIS cameras deployed The H&K team began by replacing the ten column-mounted PTZ cameras with IDIS cameras. IDIS technicians visited the site with the H&K engineers and conducted a bandwidth test on the existing cabling, demonstrating that, by using the existing coax with IDIS ethernet converters, up to four IDIS fixed bullet cameras could be cost-effectively mounted on each existing column. Additionally, wireless access points were installed where cameras couldn’t be cabled directly to the estate control room. This approach eliminated blind-spots and guaranteed that events would not be missed when the system was unmanned. IDIS Centre video management software (VMS) To provide wider coverage, a further six columns were added, and additional IDIS cameras were mounted in the underground car parking areas. The system now delivers full HD images in all lighting conditions, with built-in IR ensuring night-time image capture at distances up to 30m. All footage is stored for 30 days. The security officers and maintenance staff who manage the estate are also taking advantage of the easy-to-use analytics functions that come with the totally cost-free IDIS Centre video management software (VMS). These tools include motion detection which can be utilised out of hours to ensure that scenes are only recorded when movement occurs, thus minimising bandwidth usage and storage requirements. This feature, along with IDIS MapVue navigation, also makes it easy to quickly review footage to find incidents of interest. IDIS full HD IR cameras Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish The 57 IDIS full HD IR cameras, and the three NVRs with 12TB storage each, benefit from true plug-and-play set up with DirectIP. When the South Meridian management team saw the quality of images now being captured, they asked if the system could be extended. With IDIS’s flexible approach this was quick and easy to do. Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish. Shortly after this, a contractor working at the site reported that tools had been stolen in both cases, with high definition evidence of the crime being captured and passed to the police. Easy-to-use VMS controls In fact, thanks to the design of the system, and the easy-to-use VMS controls, security staff was able to retrieve footage of the incident itself, along with a full video trail of the thief moving across the estate, before and afterwards. Word has now spread about how effective the new system is, and residents are delighted that there are now no blind spots. “The support we had from IDIS was second to none and the technology works exactly as promised,” said Wayne Wharton, Security Sales Manager, H&K Security, adding “We are now looking at many more IDIS projects with the same customer and others.” “We are delighted that IDIS technology is making such a positive difference to the quality of life of residents at Meridian South,” said James Min, Managing Director at IDIS Europe.
Based in the affluent district of St John’s Wood, Collection Place is a high-specification development comprising 14 luxury apartments, built nearby the infamous Abbey Road studios. Home automation and integration specialists, Advanced Integration (AI) invited Comelit to present custom door entry systems, as part of a security upgrade programme of works. Specification included bespoke brass video flush panels with video monitors and smart capability to manage from a mobile, incorporating full links to dedicated 24-hour concierge services. Smart door entry systems Says Kem Rashica, Estate Manager of The Collection Management Limited / Harrods Estates Asset Management: “Every element of our development, set in heart of our beautiful St John’s Wood, was created to present residents with a high-end luxury lifestyle, from specification to security and privacy. We are always looking for best ways to maintain and futureproof this expectation.” “Advanced Integration highlighted the opportunity to present smart door entry systems and recommended Comelit, as a brand renowned for delivering on design and style without compromising on technology or security. The installation was seamless and residents are now delighted to be able to manage their home from the convenience of their mobile.” Monitors with video capability Maria Tsiftis, Chief Operating Officer of Advanced Integration added: “When it came to upgrade the door entry, we wanted to incorporate a visual, smart capability, without affecting the style or ambience on site. Being a residential development, we also had to be conscious of any works programme not causing disruption to daily lives." “Comelit responded with a bespoke specification, including high-end entrance panels, monitors with video capability and concierge systems, enabling a combination of door entry and messaging. Being involved from the design stages ensured a smooth delivery and beautiful custom finish befitting to this luxury development.” Video intercom calls on a smartphone Comelit designed the door entry systems for Collection Place, to operate through its innovative VIP system, which offers a powerful all-encompassing opportunity for residents to receive video intercom calls on a smartphone. Sam Arnold, Business Development Manager at Comelit UK concluded: “St John’s Wood is one of London’s most upmarket residential locations, and Collection Place has been established in the elegant villa-style housing that is synonymous with the area.” “Any enhancements to door entry had to be delivered to complement this lavish attention on detail, but also serve discerning homeowners who want the advantages of service and latest technology. By working closely with Advanced Integration, we have delivered a sleek and functional, smart security solution to accommodate these requirements.”
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can go anywhere, right? Where is it “not OK?”