Home Security Systems
Allegion UK, a pioneer in safety and security, has added the 286DL locking handle to its established range of Brio dual point locks for exterior folding applications. It is ideal for both residential and commercial facilities, joining other Brio accessories for the 286 dual point lock used on Weatherfold 4s and 5c. Designed to ‘suite’ with Brio 288 lever furniture, the 286DL locking handle has been specifically design engineered to secure timber and aluminium folding panels. The sing...
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that it will unveil new headquarters in the City of London, in the autumn of 2019. The announcement follows a period of accelerated growth for Genetec in the United Kingdom, with a significant and sustained increase in EMEA revenues over the last five years. Some of the company’s flagship customers in the UK include the Royal Borough of Windsor and Maidenhead,...
Brilliant, manufacturer of Brilliant Smart Home Control system, and Schlage, a brand of Allegion that has been creating stylish and innovative door hardware for almost 100 years, has announced at CEDIA Expo 2019 a new collaboration designed to bring more convenience and simplicity to the smart home and home technology industry. Complete access control Schlage Encode Smart WiFi Deadbolt integration with Brilliant Smart Home Control for seamless access control Schlage’s innovative smart l...
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and m...
ABP Technology, a value-add specialty distributor for IP technology solutions, has obtained the exclusive rights to distribute AlarmReady™ in the United States. AlarmReady is the first universal alarm system video verification solution designed to frictionlessly attach to any IP video surveillance system. “AlarmReady is an exciting opportunity for system integrators to deliver a video verification solution – for any alarm system users may have – that enables higher situa...
Johnson Controls will exhibit security technologies and platforms that are helping to advance the safety, comfort and intelligence of spaces in order to power the mission of its customers at Global Security Exchange (GSX) in Chicago from Sept. 8 through Sept. 12. In booth #703, Johnson Controls will showcase innovative technologies that work together to construct connected, intelligent facilities in an “Integrated Smart Buildings Command Center.” Attendees will have an inside look i...
SALTO Systems will release the SALTO NEO Cylinder – a new electronic cylinder that offers more features and better functionality than any other cylinder on the market. The compact SALTO NEO Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, sliding doors, and more. It’s available in an extensive range of models to suit almost any kind of door – from Europe to ASIA to the Americas. SALTO NEO Cylinder The SALTO NEO Cylinder provides the most efficient and convenient way of securing your building and assets The SALTO NEO Cylinder provides the most efficient and convenient way of securing your building and assets. The re-engineered clutch system design makes efficient use of energy, dropping consumption to impressively low levels resulting in 110,000 cycles with just one set of batteries. System standby power consumption is reduced, which extends the electronic cylinder’s battery life. The IP66-rated SALTO NEO Cylinder is weather resistant, making it especially suitable for the outdoors in even the harshest of environments. Encapsulated safely inside the tough NEO Cylinder exterior is the absolute latest in electronic lock technology. Certified to the highest security standards, and pursuing ever higher quality and reliability, the SALTO NEO Cylinder is designed to provide users the finest in safety and security. Enhanced security The SALTO NEO Cylinder offers value far beyond security, however. Of course, upgrading a mechanical door to electronic access control enhances security, but the SALTO NEO Cylinder provides greater control over the door by offering end users access to audit trails, reports, alerts, and so much more. Using smart keys and mobile technology with the SALTO NEO Cylinder allows users to manage access rights – quickly and keylessly – which is more secure than using mechanical keys. There is also additional value in the flexibility, convenience, and operational efficiency provided by the NEO Cylinder’s wireless technology. Keyless access control SALTO continues to release impressive technological innovations where connectivity between the door, user, and system operations aids the growth of overall access control for any building application or access type. SALTO NEO Cylinder has more functionality and performance capability than any other cylinder on the market" “SALTO’s NEO Cylinder technology allows us to introduce customers, systems operators, and installers to new experiences and to connect keyless access where we couldn’t have justified wiring a door before,” said Marc Handels, Chief Technology Officer, SALTO Systems. “We’ve seen for years that electronic locking technology is an ecosystem that has continuous change and growth and we’ve had to consider how to best anticipate customers’ needs and recommend smart locking solutions that are easy to adopt and install." KS cloud-hosted access management He adds, “The SALTO NEO Cylinder has more functionality and performance capability than any other cylinder on the market, allowing businesses to connect to their on-premises network via advanced SVN technology or the cloud with our SALTO KS cloud-hosted access management platform.” Because the SALTO NEO Cylinder is compatible with SALTO SVN, SALTO BLUEnet Wireless, and the SALTO KS – Keys as a Service cloud-based technology, it can be switched to any of SALTO’s technology platforms at any time without changing the hardware. This allows businesses to decide which technology fits best with their security, operations, and IT needs. SALTO SVN-Flex technology The SALTO NEO Cylinder adds SALTO SVN-Flex technology, which increases the potential, efficiency, and reliability of the SALTO SVN, yielding better security, control, and convenience for users and sites. JustIN mobile app capability complements usage of SALTO’s other management platforms SALTO JustIN mobile technology is on board every cylinder. This gives users and system administrators the capability to send or receive a mobile key to open any door or gate with an installed SALTO NEO Cylinder with their iOS or Android Bluetooth or NFC-enabled smartphone. This adds incredible convenience and efficiency for end users in the field which is where a SALTO NEO Cylinder would most likely be used. JustIN mobile technology JustIN mobile app capability also complements usage of SALTO’s other management platforms: SALTO SPACE on-premise management software or the SALTO KS cloud solution. The SALTO NEO cylinder delivers an easy-to-use electronic locking platform that integrates all physical security needs through smart, wireless, and battery-operated smart cylinders, providing all the latest user access information for virtually all of the doors in a facility. For any building, function, or model, SALTO offers the perfect electronic cylinder to fit any door.
Bird Home Automation, a pioneer in IP video intercom technology, has released the first indoor station for its DoorBird door intercom product line. The A1101 indoor station displays a live video feed from the DoorBird door station and provides 2-way audio communication with visitors. With a customisable high-resolution touchscreen display and hard keys for commonly used functions, the A1101 indoor station is intuitive and flexible. With the release of the A1101, DoorBird can be a solution for all projects requiring a dedicated intercom endpoint. DoorBird now provides both the flexibility of an app-based video intercom system and the reliability of a wall-mounted station. The indoor station can be paired with all of DoorBird’s single-family residence and multi-tenant models. Remote configuration via DoorBird app The A1101 can connect to the network via Wi-Fi or a hardwired connection and can be powered via PoE. Settings are configured remotely via the DoorBird app. The indoor station communicates with the DoorBird intercom over the LAN and can provide the user door entry control and, in MDU projects, elevator control. There is no limit to how many indoor stations can be added to a DoorBird system. The A1101 has a sleek, low profile design. Like all DoorBird products, the indoor station is designed and built in Berlin, Germany. The A1101 indoor station is now available in the US and Canada. Bird Home Automation will present it at CEDIA Expo, the leading event in connected technology, which takes place from September 10-14, 2019 in Denver, Colorado.
Allot Ltd., a global renowned provider of innovative network intelligence and security solutions for communication service providers and enterprises, has announced that Hutchison Drei Austria, a global mobile service provider, has launched “lnternetschutz” – a security-as-a-service powered by Allot's NetworkSecure solution to protect the company’s mobile and home users against various cyber threats. The engagement between Drei and Allot is based on a recurring monthly fee derived from the actual number of subscribers using Allot’s cyber security solution. ‘Interschutz’ security solution Drei, enabled by Allot’s NetworkSecure, a network-based security solution, will offer its customers a security service Drei, enabled by Allot’s NetworkSecure, a network-based security solution, will offer its customers a security service to protect them against emerging cybersecurity threats, including malware, phishing, ransomware, and crypto-mining. All this without the need for subscribers to download or install anything on their devices. NetworkSecure, part of the AllotSecure product suite, is the market leader in the growing network-based, mass-market cybersecurity category protecting more than 21M mobile users globally. Coupled with Allot’s consumer marketing suite, the GDPR-compliant NetworkSecure solution has been proven to achieve high penetration. Network-based security platform “With our mobile users being exposed to newer, more sophisticated threats every day, they are in need of a proven security solution,” said Rudolf Schrefl, CCO at Drei. “We are, therefore, excited to offer a secure and trusted mobile service, while also enabling parents to be worry-free about how their children are using their devices in the near future.” “Easily and quickly integrated into the service provider network and with a seamless user experience, our clientless, network-based security platform delivers increased ARPU, and customer loyalty to service providers across the globe,” said Hagay Katz, VP Strategic accounts, Cyber Security at Allot. “We are proud to provide Drei’s customers with the much-needed security they deserve, and also support Drei’s business goals.”
Connected Technologies LLC, maker of the award-winning patented Connect ONE integrated cloud-hosted security management platform, has boosted the capacity of its Access Expander to handle up to 100,000 users. Prior to developing this new programming capability the Access Expander handled up to 10,000 system users, depending on the panel manufacturer’s integration. Integrated access control Connect ONE allows security dealers to offer home automation with integrated access control Connect ONE allows security dealers to easily offer home and commercial automation with integrated access control, security, video, energy management and critical environmental temperature monitoring, as well as smartphone credentials through ScanPass Mobile Credential. Compatible with DMP XR panels; Bosch B/G; ELK M1; and Honeywell Vista Turbo, the enhanced features of the Access Expander provides up to 100,000 system users for DMP and 90,000 for ELK M1 with conventional readers and/or ScanPass Mobile Credentials. Honeywell Vista Turbo along with Bosch B and G series panels allows for 100,000 users when using ScanPass. Connect One Access Expander Connected Technologies is founded on the principle of acting on security dealer’s needs in the field and that’s how the latest iteration of Access Expander evolved, according to Mike Simon, Managing Partner, Connected Technologies. “We continually listen to the dealer and they were looking for additional user capacities for larger, enterprise solutions and thousands of users,” he said. “Our goal is to help dealers secure new projects by providing value-add capabilities that help them achieve their goals.” Additional features of the Access Expander include: 200+ total door expansion when used with ScanPass Mobile Credential 1,000 Permission Profiles 250 Time Windows 50 Holidays Instant always-on VPN communication with Connect ONE Connect ONE is a patented management solution for system integrations that dealers resell to their customers, growing their monthly recurring revenue. The integrated security management platform provides a single user interface to control intrusion, access control, critical environmental monitoring, energy management and video surveillance.
Ring, whose mission is to make neighborhoods safer, announced Ring for Business to provide business owners with the ability to protect their companies with Ring Alarm and Ring Video Doorbells and Security Cams the same way that homeowners have been doing for years. Small businesses are an integral part of our communities and, thanks to Ring, they now have access to smart, DIY security that’s free from long-term commitments, hidden fees and professional installation. With Ring for Business, businesses across the U.S. and Canada can enhance their security while helping make neighbourhoods safer. Affordable security option for companies Traditional commercial security options are often rigid, expensive and difficult to install"Jamie Siminoff, founder and Chief Inventor of Ring, said: “One in 4 small businesses are impacted by burglary or theft. As an entrepreneur, I know firsthand that business owners put everything they have into their work, and it’s important to protect that. Traditional commercial security options are often rigid, expensive and difficult to install." “Because of this, we noticed some businesses using our devices to monitor and protect their properties. Developing Ring for Business, a more affordable and straightforward security option for companies, was a natural next step in our mission to make neighbourhoods safer – both at home and at work.” Remote monitoring and protection of property Ring for Business empowers customers to monitor and protect their property, across multiple locations, remotely from a single app. A professionally monitored security system that includes Ring’s wired and battery powered indoor and outdoor security cameras, Ring for Business offers affordable, commitment-free, 24/7 monitoring, and 60-day video event recording for unlimited cameras for just $10 per month per location. Battery and LTE cellular backup enable professional monitoring even if the power goes out or broadband is unavailable. With Ring for Business, we spend less time worrying about our building and our security""Ring for Business is super useful because it frees us from being at our business 24/7, and allows us to actually have a life of our own. We're able to travel and go out of town and know that our business is still running perfectly,” said Caroline Winata, Ring for Business customer and Chief Creativity Officer of Giggle & Riot. "With Ring for Business, we spend less time worrying about our building and our security, and more time on our company and our work." Alerts about potential trespassers Every Ring for Business kit is built around Ring Alarm, a smart security system that monitors one’s business and alerts them to potential trespassers or other unwanted activity. Accessories like door and window sensors, motion detectors and sirens can be added to the system and customised based on each business’ specific needs. Layer Ring Security Cams and Video Doorbells to further monitor the property and record important motion events in real-time. Add Key by Amazon to easily lock and unlock smart locks directly from the Live View of any Ring Doorbell or Cam, and eero for faster and more secure Wi-Fi throughout every inch of the business. And, with the launch of the Audio Toggle for all Doorbells and Cams, disable audio recording at home or the office to protect the privacy of family, friends, employees, and customers.
By popular demand, NAPCO Security Technologies, known for innovative technology and reliable professional security solutions, is expanding its globally renowned and award-winning line of StarLink Universal Cellular Communicators with new models on the AT&T LTE network, so important in various areas of the United States of America. The much-anticipated StarLink LTE AT&T Cell and Cell/IP Communicator models include StarLink Fire Commercial Fire Communicators, plus StarLink Intrusion Cellular & StarLink Connect Cell/IP/Hubs, with universal support for alarm reporting for all panel brands and to dealers’ choice of central stations. Intrusion alarm communicators Universal StarLink LTE Intrusion Alarm Communicators support any brand alarm panel Universal StarLink LTE Intrusion Alarm Communicators support any brand alarm panel or 12V/24V FACP reporting in Contact ID and 4/2, and offer fast installation in minutes. Pre-activated to ensure communications before going to the job site, they also use Panel Powered Technology, so they don’t require extra power supplies or extra installation time either. StarLink LTE’s unique Signal Boost & Dual Diversity Twin Antennae outperform others, maximising signal acquisition & null-avoidance, receiving signals on both antennae. And, with StarLink’s unrivalled “Free For All Program”, dealers can trade-up existing accounts, takeovers or new installations, from POTs or old networks, any old radios, or even new construction for Free or $100 off any StarLink model. Plus, Napco offers free customisable self-mailers/statement stuffers for burg, fire or connected home or business, to help dealers explain and market their cellular and connected services.
There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
The phrase ‘eye in the sky’ is taking on a whole new meaning as the concept of home security drones becomes a plausible idea that could be realised in the not-too-distant future. It’s a possibility that came to light recently in the form of a patent that was granted to Amazon for ‘Image Creation Using Geo-Fence Data’. The patent specifies a “geo-fence, which may be a virtual perimeter or boundary around a real-world geographic area.” An unmanned autonomous vehicle (UAV) may provide surveillance images of data of objects inside the geo-fence. Any video captured outside the geo-fence would be obscured or objects removed to ensure privacy. Detecting break-ins and fires The Amazon patent outlines how its UAVs could perform a surveillance action at a property of an authorised party. It would be ‘hired’ to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorised locations and provide information back to the homeowner. The idea is to deploy Amazon’s ‘delivery drone’ to provide surveillance of customers’ homes The idea is to deploy Amazon’s previously proposed (but not yet realised) ‘delivery drone’ to provide surveillance of customers’ homes between making deliveries. (One could say the employment situation has truly peaked when drones start taking second jobs!) In a ‘surveillance as a service’ scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. (The microphone aspect seems creepy until you remember that Amazon’s Echo devices already have a microphone listening to what happens inside our homes.) A remaining obstacle for such a plan is the matter of U.S. Federal Aviation Administration regulations that restrict commercial drone operations and even hobbyist or consumer drone flights outside an operator’s line of sight. Drones would be equipped with night vision and microphones to expand their sensing capabilities Amazon company officials have stressed that the plan is still in its infancy and implementation would be in the future. “The patent clearly states that it would be an opt-in service available to customers who authorise monitoring of their home,” Amazon’s John Tagle told National Public Radio (NPR). Although use of drones for security is in the future, the launch of delivery drones appears to be on the nearer-term horizon. Amazon has said it hopes to launch a commercial service in a matter of months. Amazon’s competitor – Alphabet’s Wing – has already been granted FAA approval to make deliveries in the United States. Autonomous drone monitoring Another company, Sunflower Labs, is also working on security drones and has created a prototype that uses an autonomous drone to monitor activity in conjunction with a series of motion and vibration sensors located around the house. The sensors, which can detect footsteps or car engines, are placed around the home to create a virtual map, track objects and guide the drone. The ground sensors would alert a homeowner of something moving around the house. The homeowner could then elect to deploy the drone, which would stream a live video feed to a smart phone or tablet. Smart home technologies are in the process of transforming the home security market Smart home technologies and do-it-yourself security installations are in the process of transforming the home security market. The traditional ‘alarm service’ model is barely recognisable today among all the changes and new products, from home automation to video doorbells to personal assistants such as Siri and Alexa. Technology-loving consumers are looking at an expanding menu of options just as they are embracing new ways to protect their homes. Instead of a call to an alarm company, a consumer today may instead view a video of a burglary-in-progress live-streamed to their smart phone. Amazon and the other Big Tech companies are already playing a role in the disruption. Home security provided by a drone (on its way to delivering a package down the street) may seem like an extreme divergence from the norm. But such is the changing world of smart homes and residential security.
When it comes to emergency planning and response, there is an abundance of resources to help enterprises prepare to mitigate the impact of an incident. The U.S. Federal Emergency Management Agency (FEMA) has devised the National Incident Management System (NIMS), aimed at defining and standardising ways that resources can be used to manage and respond to an incident. An enterprise’s Emergency Operations Plan, or EOP, incorporates NIMS concepts and spells out what to do in an emergency. Security equipment purchases But how does an EOP relate to security equipment purchases? In the language of FEMA, enterprises should ask themselves: How do I currently ‘resource type’ my electronic countermeasures as part of my critical incident response plan? In FEMA parlance, ‘resource typing’ is categorising resources according to capability using FEMA’s ‘Typing Library Tool’. The tool identifies technologies that can improve response. Technology purchases should be considered in the context of their role in the larger plan, says Jerry Wilkins, PSP, Vice President of Active Risk Survival. “Currently, that doesn’t happen, and we as an industry do not even speak in the same language as those who guide emergency responses to which security equipment can be a useful contributor,” Wilkins says. The National Incident Management System is aimed at defining and standardising ways that resources can be used to manage and respond to an incident Wilkins speaks with authority based on a long career in the industry. Beyond his experience working in burglar alarms, home security, and as a manufacturer’s rep, Wilkins has expanded his expertise to the broader categories of incident command, emergency response and law enforcement. He has received FEMA IS-0100 (incident command training) and has sought to apply it to critical incidents, active shooters and other emergency situations. He has attended Solo Engagement Operator Training (SWAT school) and Tactical Emergency Casualty Care (TECC) military training. Responding to emergencies As a student in a broad array of disciplines, Wilkins has sought to engage the security technology industry in an important conversation: What can we do as an industry to apply technical capabilities to the question of how to respond to an emergency? Adherence to best practices can help to avoid liability – and save lives For example, CCTV is a valuable tool for situational awareness, but it wasn’t deployed in the aftermath of the Parkland, Florida, school shooting in 2018 until 24 minutes into the incident. “By the time they decided to use the video, [the shooter] was already gone. They had 15 high-definition cameras, but they did not know how to use the technology for situational awareness because it was not part of the Emergency Operations Plan. They could have known every move [the shooter] made if the technology had been part of the EOP,” says Wilkins. Here is another example from the Parkland shooting incident response. When responding to an incident, Emergency Medical Service (EMS) typically divides a site into three levels – hot zones, warm zones, and cold zones – based on danger levels. In the Parkland shooting, the 1200 building went ‘cold’ – meaning it was safe – as soon as the shooter left the building. But it was 58 minutes before they called it a ‘cold’ zone, thus delaying survivors’ access to emergency care that could have saved lives. Better situational awareness, provided by leveraging CCTV, would have made the difference. If OSHA puts out a white paper on how to protect a facility and you don’t do it and have an event occur, how does that look?" There are a number of other available standards, processes and other documents to guide emergency response. Adherence to best practices can help to avoid liability – and save lives. Ignoring known and well-documented best practices can leave an enterprise vulnerable in the aftermath of an incident. Understanding these principles and best practices can help security equipment companies understand how the benefits of their products can be maximised in this context. Here are some available resources: NFPA 3000, a 42-page provisional standard for responding to an active shooter, addresses all aspects of the process, from identifying hazards and assessing vulnerability to planning, resource management, incident management at a command level, competencies for first responders, and recovery. National Association of School Resource Officers (NASRO) has created Standards and Best Practices for School Resource Officer Programs. PASS (Partner Alliance for Safer Schools) has compiled School Safety and Security Guidelines and a School Security Checklist. Federal Bureau of Investigation (FBI) has released ‘Making Prevention a Reality: Identifying, Assessing and Managing the Threat of Targeted Attacks’. Department of Homeland Security (DHS) has released ‘Planning and Response to an Active Shooter: An Interagency Security Committee Policy and Best Practices Guide’. U.S. Secret Service has released ‘Enhancing School Safety Using a Threat Assessment Model: An Operational Guide for Preventing Targeted School Violence’. OSHA 3148 provides policy guidance and procedures to be followed related to occupational exposure to workplace violence. (OSHA is the Occupational Safety and Health Administration) OSHA’s ‘general duty’ clause requires that each employer furnish to each of its employees a workplace that is free from recognised hazards that are causing or likely to cause death or serious physical harm. “If OSHA puts out a white paper on how to protect a facility and you don’t do it and have an event occur, how does that look?” says Wilkins. “It’s regulatory guidance that you could have followed but didn’t.”
Who is more likely to rob your home – a friend or a stranger? Is a burglary more likely to occur when you are at home or away? Does gun ownership contribute to more effective home security? What about a loud, barking dog? A recent survey by Reviews.org considered these and other consumer preconceptions about home security and how they compare with the facts. "Everyone wants to feel safe at home but not everyone knows which home safety measures will actually help protect them,” says Mindy Woodall, Reviews.org’s Home Security Expert. “This survey was interesting because it gives us a better idea of how some people think about home security and what measures they personally feel they should take to protect themselves and their families, as well as how their chosen methods compare to what experts say actually works." Survey results and facts Here are some of the survey’s results (compared with the facts, according to experts): Survey results: 50.4% of respondents thought a stranger is most likely to rob them, while 28% thought a friend (even a social media friend) is most likely to rob them. Another 21.6 percent thought a family member most likely to rob them. Fact: In robberies, 65.1% of attackers are someone the victim knows. In nonviolent robberies, 30% of attackers are known to the victim, 24% are strangers, and 46% are unable to be identified. Survey results: Guns were voted as providing the most effective home security by 24.4% of respondents, while 20.6% rated them as least effective. The next highest percentage, 22.8%, thought a professional home security system is the most effective. Only 11.8% of people thought dogs to be the most effective method for home security, although burglars often recommend a loud dog to deter theft (it ranked third most effective). Fact: Residents are three times more likely to be robbed if they don’t have a security system. Time when burglary takes place Survey results: 89.4% of people (correctly) thought that they are most likely to be burglarised when away from home. Survey results: 44.2% of people thought that burglaries occur in the middle of the night, between midnight and 5 a.m. (which conflicts with the above stat because most people are at home during those times.) Fact: Burglaries are more likely during the day, between 10 a.m.– 3 p.m., when people are away from home for work and errands, and kids are at school. Survey results: 50.8% of respondents don’t think burglars knock on the door before breaking in. Fact: Burglars often knock on the door before entering. It’s a good way to see if anyone is home, or if there is a big noisy dog on the premises. If anyone answers, they often say they were looking for their friend’s house, need directions, or will offer cleaning/repair services. The survey results from consumer website Reviews.org are based on a survey of 500 people in the United States of varying ages and locations to find out what they thought they knew about home break-ins, robbers, and burglars.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
ProdataKey (PDK), an innovator of networked cloud-based access control products and services, and OwnerGo, a complete web-based lease-management, communication and organisational tool for multi-tenant properties, has implemented a fully integrated, comprehensive solution for Freedom Heights and Lofts (Freedom Heights), a condominium community in Atlanta, Georgia. Prodata cloud access control This unique integration between ProdataKey's Cloud Access Control platform and OwnerGo's lease management, communication and organisational tool for multi-tenant properties, is supporting the diverse needs of property management, the Homeowners Association and residents of Freedom Heights and Lofts, an upscale condo community in Atlanta, Georgia. This case offers the perfect example of how everyone wins when multi-tenant residential properties unite security solutions with other property management functions. Integrated security and access control The integrated platform, designed for condo, apartments & townhomes provides enhanced security The integrated platform, designed for condo, apartment, townhome and single-family home communities, provides enhanced security and convenient controlled access to all tenants and workers who service the property while simultaneously providing the Homeowners Association (HOA) board members and property managers with the tools they need to be responsive to residents and function more efficiently. The integrated, user-friendly interface controls 32 access points to external building entrances and common areas and contains a wealth of tools to support work order submissions, resident directories, event calendars, leasing documentation, a fully automated leasing list tool and more. Up to 25% of Freedom Heights homeowners lease their units to renters; the balance of units is owner-occupied. PDK access control system The PDK access control system provides the Freedom Heights HOA with powerful security management capabilities, robust reporting and the ability to segment access to specific buildings by tenant. A mobile interface provides the night security guard with real-time awareness of when doors are being accessed, as well as Instant Alerts if any doors are left propped open. Integration with OwnerGo eliminates redundant data entry while providing continuity in managing lease documents and assigning access credentials. System administrators can more easily keep track of authorised card holders and deactivate cards that have been lost or should no longer be in circulation. In addition, cards assigned to a particular unit can be transferred automatically to the next occupants. OwnerGo integration OwnerGo integration allows residents to unlock doors for which they have permission without the need for access control cards The OwnerGo integration allows residents to unlock doors for which they have permission without the need for physical access control cards. Using the graphical map feature within the OwnerGo web and mobile interface, they can simply tap or click on the door they wish to open. Using this method, they can also open doors remotely for visitors who call ahead from outside. The system also provides the HOA board with leverage when collecting delinquent payment of condo fees. Residents who are significantly late in payments may have their access to community areas, like the pool and gym, temporarily deactivated until payment is received. Cory Jackon, Vice President of Sales for PDK, says, “Using our open API, OwnerGo has been able to pull in a lot of PDK’s features, making the management of security a seamless part of the platform’s capabilities.” Enhanced security “Integrating PDK’s access control capabilities into the OwnerGo platform is an extension that enhances the security and convenience for all involved,” adds Klye Montgomery, President of OwnerGo. Current President of the Freedom Heights HOA, Ken Gwinner, agrees. He says, “I would definitely recommend the OwnerGo/PDK solution to Homeowner Associations, property management companies and other entities responsible for the many challenges associated with properties like ours. It does exactly what we need.”
Comelit has ensured future residents at Kebbell Homes’ new luxury Aubury Place development can experience smart door entry with the installation of its latest Mini Handsfree monitors. Set in Chiswick, London, Aubury Place is a new gated community of nine four, five and six bedroom homes. Every element of the design is focussed on creating an exceptional first impression, right from the bespoke touch screen entrance panel. Comelit’s Specification team, together with chosen installers Wheeler Electrical, was involved with Kebbell from the initial design process, through the works programme to project completion. Door entry requests Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors Whilst originally, Comelit’s stylish Icona monitors were considered, Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors. The new Comelit system would enable new residents to respond to door entry requests from any compatible mobile and benefit from video memory, to record missed calls. Says Andrea Fawell Sales and Marketing Director at Kebbell Homes: “The aim with Aubury Place, as with all our developments, was to offer families spacious home options in prime locations. The ideals of luxury, convenience, comfort and understated elegance were all of paramount importance, and seeing everything from our resident’s point of view, to ensure our homes allow natural flows in tune with daily living.” Mobile connected lifestyle “Every small detail has been carefully considered and this is where Comelit latest options for door entry fitted our requirements. It means our residents can benefit from the latest technology, seamlessly installed, enabling them to instantly respond to door entry requests, with video, from wherever they are. And we can achieve this without compromising on the style, look and feel of this beautiful collection of homes.” Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality" Ed Wheeler, Director from Wheeler Electrical added: “Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality. When it came to door entry at Aubury Place, Comelit was the specification of choice and the new Mini Handsfree Monitors exceeded expectation, even over an initially approved specification. It has proven itself more cost effective and a better fit for today’s increasingly mobile connected lifestyle choice.” Powerful security solution Each home at Aubury Place has been fitted with a Mini Handsfree monitor complete with integrated WiFi, operating through Comelit’s innovative VIP system. At the striking gates to the development is Comelit’s premium stainless steel flush mounted 316 Touch entrance Panel, branded to Kebbell Homes. The system enables new residents to grant access through the vehicle gates or adjacent pedestrian gate using the 4.3” internal monitor or a dedicated mobile app. And up to fifteen smart devices can be connected to each and every property’s individual WiFi monitor. Daniel Wood, Southern Sales Manager at Comelit UK concluded: “Comelit worked closely with Kebbell Homes to ensure the door entry system installed, achieved the desired balance between timeless style and latest technology. The combined solution, completed using our very latest app enabled monitors, provides aspiring residents with a powerful security solution and the convenience of audio and visual communication, together with ease of use in everyday life.”
Fermax is delighted to have been able to offer an ideal, cost effective solution to allow installation partners to complete a successful upgrade of a large apartment complex in Nottingham. Working with its approved partner FSE Security systems and involving over 90 apartments at Marina Park Nottingham, the challenge was to upgrade an old third-party audio only system to a modern audio-video system with the minimum of disturbance to residents and without incurring excessive high cost. By using the Fermax 2 Wire Duox system with SKYLINE surface mounted panels and VEO-XS flat screen hands-free video monitors, the installation was completed using existing cables throughout, achieving major reductions in time and material cost. Benefit of image storage Residents were delighted to be able to upgrade to the new Fermax VEO-XS monitor using innovative 2 wire DUOX technology offering the high-quality performance of a purely digital system. As well as its modern, slimline design, the VEO XS hands-free monitor offers the added benefit of image storage and retrieval using the PHOTOCALLER function, enabling residents to view images of visitors and callers to their apartment whilst they were not at home. A delighted installer commented: “The cables were a selection of cat 5.8 core alarm cable and flat twin 0.5 mains flex; all cables suited the DUOX system which was easy to install and easy to program. Most of all it was user friendly which to me as an installer is the most important quality.”
With a mission to provide and maintain good quality homes for Blackpool Council’s tenants and leaseholders, BCH has won a number of awards and accreditations for housing, repairs, customer services and community projects. The safety and security of residents is a high priority for BCH, which is why it has used products from STANLEY Products & Solutions for many years. During this time the primary system was made up of a GDX5 door entry system, along with an Indigo 1000 access control system, which were fully integrated. “We have a policy of continual improvement in the service we provide,” explains Anthony Walker, Mechanical & Electrical Officer at BCH. “Although the previous configuration performed well, I was convinced that the business and operational benefits of remote monitoring and the cloud could be utilised by upgrading the Indigo 1000 with a PAC 512 access control system.” Innovative remote monitoring platform The PAC 512 devices control all aspects of two secure doors, with up to two card readers installed as entry and exit readers on each doorAn upgraded system was specified for a BCH site comprising 80 blocks. It utilises the existing GDX5 front panels, which have been integrated with the PAC 512 controllers to create a highly innovative remote monitoring platform that can be accessed via a PC, tablet or smartphone. This is achieved using a general packet radio service (GPRS) platform, which is a faster and cost-effective means of connecting remote sites via a mobile network. It provides an enhanced service over traditional mobile/landline telephone connections and makes administration of the system more flexible. The PAC 512 devices control all aspects of two secure doors, with up to two card readers installed as entry and exit readers on each door. Each door also has a programmable auxiliary input that may be used for alarm system integration, and an auxiliary output that enables a buzzer or strobe to activate when security is breached or a door is left open. Email alerts during equipment failure In the event of communication loss, the PAC 512 allows all local functionality to continue until the server connection is restored, while the system features an auto-dial or email alert program that, in the event of an equipment failure at one of the locations, sends a notification so that the issue can be quickly rectified. In the event of communication loss, the PAC 512 allows all local functionality to continue until the server connection is restoredExplaining the benefits of using PAC 512, Andrew Burton, area sales manager at STANLEY Products & Solutions, says, “The cloud revolution has had a dramatic effect on the physical security equipment industry. Its development into access control technology means that not only can a system be managed remotely, specific personnel can even be granted or denied access to certain areas at different times, making it not only good for security but also for health and safety. “Furthermore, in the event of a theft or antisocial behaviour, it is possible to pinpoint exactly who was where and initiate appropriate action, using the live events and reporting.” Remote diagnostics and servicing BCH can also access information via the PAC Residential Cloud – helping to further enhance its remote monitoring operation. Remote diagnostics, technical issues and servicing can be carried out, and it’s also possible to remotely view status, set and unset a system and access an event log. For instance, if someone loses a key fob, BCH can access their information, carry out an authorisation check, let them into their abode and, if necessary, deactivate the missing device. It also allows the incumbent installer to remotely access the system’s software to physically input any special information such as extended door release times for specific residents. Programming key fobs remotely BCH worked with STANLEY to generate reports which show when a key fob hasn't been used for a specific period of timeWith a number of vulnerable residents, BCH worked with STANLEY Products & Solutions to generate reports which show when a key fob hasn't been used for a specific period of time. Anthony Walker comments, “If the report indicates non-use of a fob, we can take measures to deactivate it, and/or can send someone over to check on the person concerned and, if necessary, notify next of kin or the relevant authorities. “In extreme circumstances, we can also remotely open doors to allow access to the emergency services. Having the ability to immediately and remotely program fobs has been particularly beneficial to our customers who previously would have had to travel to our offices for this to be completed - saving both time and money and making best use of our resources.” Seamless migration to cloud With a large number of residents, each with their own key fobs, Anthony Walker was keen to avoid any disruption during the upgrade and wanted to ensure that the process was achieved as seamlessly as possible. Configuring the physical hardware was helped by the installation team’s existing knowledge of STANLEY Products & Solutions’ technology. On-site training was also provided by experts from STANLEY Products & Solutions and, on the very rare occasion when there was a problem, a full support and advice package was available. The use of the PAC Residential Cloud meant that the migration of tenant fob information into new system was straightforwardInstalling a new access control system can often result in replacing existing key fobs with new ones – not only is this costly and inconvenient but there is also an administrative burden associated with transferring all the information to the new devices. However, all these issues were circumvented, as the use of the PAC Residential Cloud meant that the migration of tenant fob information into new system was straightforward – so much so that tenants didn't even realise any change had taken place. In addition, having access control data in the cloud means that it is always backed up. Enhanced safety and security BCH’s Anthony Walker considers the installation a total success and concludes, “I initiated this upgrade project because I firmly believed that it would improve tenant satisfaction and make our overall operation more efficient.” He further added, “I’m delighted that both of these objectives have been achieved and that STANLEY Products & Solutions’ access control technology has improved security, safety and protection across our estate.”
Property is one of the biggest targets for crime in the UK, especially open land. There are thousands of acres worth of property across the UK which aren’t effectively secured, as a result of which they have become hot-beds for crime, anti-social behaviour, and not least fly-tipping. Security therefore must be a top priority for property owners, too many of whom tend to favour traditional methods such as fencing or hiring security guards. But, these methods come with a premium budget, with manned security running at a cost typically of some £300 per day. Nor is it possible to guarantee that every inch of a property is monitored. An increasingly adopted solution is Ad Hoc Property Management’s Smart Tower Security System and Smart Alarm System. Ad Hoc’s Smart Camera Security Tower sits six metres tall with a 36x optical zoom magnifying distances of up to 150 yards Ad Hoc Smart Camera Security Haringey Council contacted Ad Hoc Property Management after one of its industrial sites, Rosebery Industrial Estate in London, was repeatedly being targeted by fly-tippers over the course of many years. Every time the property was dumped with waste, it was costing the council hundreds of pounds to have their waste contractor called out to clean-up. By November 2017, they had expensed literally hundreds of thousands of pounds. By the end of the month the first Ad Hoc Smart Camera Security Tower was deployed, since then costs and incidents have plummeted. In fact, there have been no major incidents and local residents and tenants alike are delighted, welcoming the improved local environment. Ad Hoc’s Smart Camera Security Tower sits six metres tall with a 36x optical zoom magnifying distances of up to 150 yards, and a 12x digital zoom to enhance optical performance. Using state-of-the-art SMART technology (the same technology used in monitoring US Defence Centre, The Pentagon), the tower boasts a 360 degree camera which can be programmed to move zones at set intervals for 24/7 monitoring. Utilising wireless technology, the camera is able to filter large objects from those that are small, ensuring the alarm is only triggered when there is a clear threat. Ad Hoc’s Smart Cameras have been deployed successfully by numerous property owners around the UK" Ad Hoc's property security solutions “Open land is one of the biggest targets for waste dumping, but it doesn’t have to be. Ad Hoc’s Smart Cameras have been deployed successfully by numerous property owners around the UK, preventing anti-social behaviour and, more importantly, reducing opportunity for property-related crime,” said Darren Tubb, General Manager, Ad Hoc Security UK Limited. Land owners aren’t the only ones who can benefit from Ad Hoc’s security solutions; property owners of retail spaces, industrial buildings and homes who traditionally look at hiring in security guards, can benefit too, deterring fly-tipping and other anti-social crimes. As it stands, if a property is fly-tipped and no one is caught, it is the responsibility of the property owner to remove the waste legally at their own expense, which means hiring in a company licensed to remove these materials. However, as more property owners become aware of the technology available to them through Ad Hoc, not just in protecting the property but in helping police to identify the culprits, we could see property damage and fly-tipping become a thing of the past.
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can go anywhere, right? Where is it “not OK?”