Matrix biometric solutions: Managing time and attendance in a retail application

Retail is a scalable industry, one which is prone to expand with the growth of business. As businesses grow, retailers are faced with numerous challenges to overcome, many of which come with an increase in infrastructure, branches at multiple locations and manpower.

Secondly, customer satisfaction is a major factor which the retail industry needs in order to survive. Negligence from an employee’s end can prove fatal to retailers and may have a great impact on their business. Hence, keeping a check on employees’ behaviour, including attendance and leave becomes critical for retailers. However, retailers often do not have the necessary infrastructure that would help them maintain a systematic and accountable data of their employees’ attendance and leaves. A biometric time-attendance system can definitely prove beneficial for retailers in such cases.

Putting a stop to employee malpractices

Technological advancements have made it easier for retailers to go beyond the conventional methods of maintaining employee discipline along with ensuring employee satisfaction. In a retail business, where employees are prone to involve themselves in malpractices such as ‘buddy punching’ - asking a friend to clock in/out for you - having a biometric system can put a stop to such practices.

A fingerprint time-attendance system will never accept a false fingerprint and will hence put an end to issues such as buddy punching. Moreover, with such a technologically advanced system, employees will no more be able to lie about their in/out timings.

Centralised time-attendance management

Retailers can also have a centralised time-attendance management system, which would allow them to keep track of employee attendance at not just one, but all of their branches. They can also set certain user rules and rights along with other policies such as absenteeism, late-in, early-out compensatory off, etc. Furthermore, managing field workers can also become easy with a centralised system in place. An advanced time-attendance system can also allow employers to manage their staff’s breaks, so as not to leave customers unattended, ensuring customer satisfaction.

Greater employee satisfaction

Moreover, with a centralised time-attendance management system in place, retailers can avail 200+ attendance reports and charts. These reports and charts give them proper details and allow them to manage their employees’ attendance and leave more accurately. Furthermore, such a biometric time-attendance system can also be integrated with third party payroll software. This will help retailers pay timely salary to their employees, further ensuring employee satisfaction.

As the business grows and branches spread across multiple locations, unauthorised entry also becomes a challenge. Access control solutions can definitely prove beneficial for retailers looking to restrict employee entry, as well as visitors/customers in areas such as the warehouse.

Matrix time-attendance solutions are well-engineered and designed to effectively meet the growing time-attendance needs of retailers.