Morse Watchmans announces that its KeyWatcher Touch Key Management System has once again received LenelS2 factory certification and interfaces with the LenelS2 OnGuard version 7.5 access control security system. “Morse Watchmans has completed required factory testing at LenelS2 to validate the functionality of its interface to the OnGuard system,” said John Marchioli, OAAP product management, LenelS2. “We look forward to their continued involvement in the LenelS2 OpenAccess Al...
Boon Edam Inc., a pioneer in security entrances and architectural revolving doors, announces they are emphasising the theme of tailgating mitigation and integration in booth #1103 at the GSX (formerly ASIS) exhibition in Chicago, Illinois from September 10-12. GSX is an annual event that brings together over 20,000 participants from across the security profession for a week of networking, educational opportunities and discovering the latest security solutions. Boon Edam is also the official tur...
As a long standing Development Partner, Third Millennium is pleased to further strengthen its status with LEGIC in providing new and design-led collaborative innovation within the security access marketplace. With headquarters based in Switzerland, LEGIC is a trusted supplier to corporations around the world in supplying secure credential and access authentication control, and for more than 25 years, it has been a developer in mobile and contactless smartcard technologies using RFID, BLE and NF...
One impact of Chinese companies entering the physical security market has been an erosion in product pricing, creating what has been called the "race to the bottom". However, political forces and cybersecurity concerns have presented new challenges for Chinese companies. Adding cybersecurity increases costs, and the addition of more functionality to edge devices is another trend that has impacted product pricing. We asked this week's Expert Panel Roundtable: Has price erosion ended (or slowed do...
The CPC202 and CPC204 Shared Occupancy Controllers from access controls specialists Nortech are compact, standalone, intelligent units that control access for groups of users sharing the same parking facility. A single CPC204 Shared Occupancy Controller can provide full access control to a parking facility that is shared by up to four independent user groups. As well as validating user credentials, it will monitor usage and prevent each user group from exceeding its allocated number of parking...
Suprema Inc., a provider of biometrics and security solutions, announces that the company introduces the company's latest range of biometric security solutions at Security Exhibition & Conference 2019 in Sydney, Australia. At the show, Suprema will showcase FaceLite, its latest facial recognition terminal, 2nd generation fingerprint IP readers and enterprise access control solutions. Launched at ISC West in April this year, Suprema extends introduction of the FaceLite in Australia. The Face...
Getac announces the launch of the new UX10 rugged tablet, offering reliability, powerful performance and lightweight portability to professionals operating in challenging field environments every day. For emergency service paramedics, field utilities technicians and industrial manufacturing engineers, bad weather, remote locations and adverse working conditions are all part of the job. To work efficiently, they need powerful mobile devices they can count on day-in, day-out, regardless of the location or circumstances. Maximise worker productivity The lightweight and compact UX10 has been designed to maximise worker productivity in any environment. It’s 10.1-inch Full HD LumiBond® touchscreen display with 1000 nits of brightness and optional digitiser mode offers crystal clarity in all weather conditions, from bright sunlight to heavy rain, and can even be used while wearing gloves. The UX10 features multiple battery configurations including an optional high capacity battery MIL-STD-810G and IP65 ratings ensure operation in temperatures ranging from -29o to +63o C and drop resistance of up to 6ft, for complete peace of mind when working in harsh, dangerous or chaotic situations. The UX10 features an Intel 8th Gen Quad-core CPU, 8GB RAM and 256GB SSD for exceptional computing power, while connectivity options including Bluetooth, Wi-Fi and 4G LTE with integrated GPS, keep workers connected in even the most remote locations. Enhanced security features The UX10 also features multiple battery configurations including an optional high capacity battery for full-shift computing and optional bridge battery, enabling hot battery swaps for continuous operation. For maximum functionality, the UX10 is compatible with a wide range of accessories including detachable keyboard, hard carry handle and secure vehicle docks. A robust suite of enhanced security features, combined with authentication options including Windows Hello facial recognition webcam, magnetic stripe reader, smart card reader and fingerprint scanner, keeps sensitive data protected at all times. “Working in sectors such as utilities, industrial manufacturing and the emergency services can be unpredictable and extremely challenging, so the last thing personnel want to worry about is their device failing on the job,” says Rick Hwang, President of Rugged Business Unit at Getac Technology Corporation. Optional vehicle docks “The new UX10 is purpose built to provide the reliability, performance and usability that workers need, meaning they can focus on the task at hand, whatever the situation.” The UX10 comes with Getac’s three-year bumper-to-bumper warranty, covering accidental damage as standard, for even further peace of mind. Digital transformation has revolutionised industrial manufacturing in recent years The UX10 is optimised for the latest Electronic Patient Care Records (EPCR) and ambulance mobilisation software, putting life-saving critical information directly into the hands of field personnel when they need it most. A range of optional vehicle docks and optional hard carry handle further optimises device mobility, allowing the UX10 to be easily operated and transported in time-critical situations. Digital transformation has revolutionised industrial manufacturing in recent years. The UX10 allows workers to monitor plant performance, integrate critical workflows and maintain quality control, all through a single device. Direct communication An optional RS232 port supports the use of legacy equipment, while an optional LAN port allows for direct communication with different machines and equipment throughout the facility. Manage your workforce, fleet and assets directly on the UX10 using the latest field services management applications. Optional dedicated GPS enables fast and easy mapping when using GIS software, while integrated screen-blanking technology decreases the risk of accidents and driver distraction. The UX10’s light weight, compact form factor and multiple hands-free carry options make it ideally suited to full shifts in the field. In addition to the UX10, Getac’s suite of rugged devices for the industrial manufacturing, utilities and emergency services industries include the F110, ZX70, K120, T800, T800-Ex and A140 fully rugged tablets, V110 fully rugged convertible notebook and S410 semi rugged notebook. The UX10 will be available to order in August.
HID Global, a provider of trusted identity solutions, will showcase its latest physical access control and secure identity solutions at IFSEC London in Hall 7, stand IF 2130, June 18-20. For the first time in the UK, HID Global will present its recently launched biometric fingerprint reader for secure access control, and a new, game-changing augmented reality tool. The company will also highlight new integrations using HID’s cloud-based card issuance for streamlined enterprise deployments and its award-winning mobile access control solution. Trusted identity solutions HID Global will present its extensive portfolio of trusted identity solutions and provide visitors hands-on demonstrations in Hall 7, stand IF 2130. Solution demonstrations include: HID SAFE allows identity information to be captured from physical access control systemsBiometrics at the door using HID’s new iCLASS SE RB25F fingerprint reader, which merges credential excellence with HID’s globally-patented multispectral imaging technology to fuel broad adoption of biometrics at the door. The high-performance reader provides an unrivalled experience by dramatically increasing image capture performance and fingerprint matching in under a second, significantly reducing delays that were previously symptomatic of biometric solutions. New Augmented Reality technology that innovates how integrators, installers and consultants deploy and use HID’s access control product. The game-changing HID AR Reader Tool optimises and expedites installation, while simplifying onsite upgrades and support with a powerful combination of 3D data and guided animations in real-world environments. HID Reader Manager, a tool that streamlines management of iCLASS SE and multiCLASS SE readers. It consists of two new elements: an app (available on both iOS and Android) for configuration, inspection and firmware updates of readers equipped with a Bluetooth and OSDP module, and an administration portal to grant key authorisation. HID Mobile Access for accessing doors, gates and more using a smartphone, tablet or wearable, and HID Location Services for accurate, real-time location awareness and occupancy data to optimise safety, meet compliance and reduce facility costs. HID’s latest card personalisation solutions, including the HID FARGO HDP6600 High Definition Printer/Encoder designed to save customers time, money and energy by cutting in half the time it takes to print the first ID card, while doubling overall throughput as compared to many alternatives. A powerful combo: HID FARGO Connect + HID SAFE: HID SAFE, Enterprise, a centralised platform for identity management, combined with the revolutionary cloud-based card issuance solution HID FARGO Connect, takes seamless on-boarding and credential issuance to a new level. HID SAFE allows identity information to be captured from physical access control systems, active directory, HR, and other external systems so that it can be pre-loaded prior to printing a credential. On 19th June, Spencer Marshall, Director of Sales Northern Europe, will participate in a panel discussion on ‘A security culture for your organisation’ in the keynote arena at 11:00.
Morse Watchmans, the industry pioneer in key control and asset management systems, is showcasing the benefits of their KeyWatcher Touch and AssetWatcher key and asset management solutions at IFSEC International 2019 (stand no. IF620) in London, from June 18-20. The company is also introducing KeyWatcher Fleet, a key control system specifically for fleet management, to IFSEC attendees. “We’re thrilled to once again showcase the exciting features of our AssetWatcher and KeyWatcher Touch solutions,” said Fernando Pires, CEO at Morse Watchmans. “This year, IFSEC attendees can get a demo of our KeyWatcher Fleet, which is purpose-built for fleet managers. We are looking forward to sharing all three key and asset control products with IFSEC 2019 attendees.” Tools to optimise vehicle usage Morse Watchmans’ KeyWatcher Fleet offers fleet managers a wide array of tools to maintain and optimise vehicle usageMorse Watchmans’ KeyWatcher Fleet offers fleet managers a wide array of tools to maintain and optimise vehicle usage while reducing many operational costs. Managers can create user role-based ‘Pools’, or groups of vehicles, to automatically assign each vehicle accordingly. Flexible booking workflows enable customisation to balance usage, ensure vehicle availability and more. A range of service features makes it possible to report problems and automatically initiate new or scheduled work on each vehicle. System alerts notify management to specific issues such as an unauthorised booking attempt or expiring driver’s license, and the system generates a number of useful reports with actionable insights. A convenient dashboard displays real-time status, bookings summary, vehicle use and many other data points to provide the pulse of the fleet in an instant. KeyWatcher Touch key management system The AssetWatcher is Morse Watchmans flexible, scalable, and highly capable RFID-enabled locker systemMorse Watchmans’ KeyWatcher Touch key management system utilises a 7” touchscreen for an easy-to-use interface and patented SmartKey system with KeyAnywhere technology to make it simple to withdraw and return a key securely to any key cabinet in an enterprise. Updates to KeyWatcher Touch for 2018 include a new database design, a desktop fingerprint reader that allows users to enrol fingerprints through TrueTouch software, and the ability to utilise multiple KeyWatcher Touch server instances with a single SQL database. The AssetWatcher is Morse Watchmans flexible, scalable, and highly capable RFID-enabled locker system. Perfect for tools, mobile devices and other valuable items, it can easily support more than 10,000 users on a single system and is configurable in three usage modes for flexible usage. AssetWatcher’s RFID technology allows you to easily track who is removing or replacing an asset, as well as when and where in the system the asset has been taken from or placed. Proven features of KeyWatcher, including email notifications, multi-site operation, and multi-user capability, bring the highest levels of security and capability to AssetWatcher.
PAC & GDX, providers of access control and door entry solutions, are showcasing the range and depth of their innovative technology on Stand IF2930 at IFSEC International 2019. From a single door installation to a fully integrated network based system, the company’s extensive portfolio provides unbeatable reliability and robust functionality, at a price point that enables installation in a diverse range of residential and commercial buildings. In order to provide integrators and end users with the highest level of flexibility and ease of operation, PAC & GDX have joined forces with STid, the principal manufacturer of instinctive, contactless security technologies. NFC based readers By incorporating STid’s Bluetooth and NFC based readers with PAC or GDX controllers, a mobile phone can be used to gain access. To enjoy all the benefits of a handsfree option, all an individual has to do is tap their phone twice and the Bluetooth signal is sent to the reader to unlock a door. By downloading the STid app a virtual credential can be configured in a smartphone wallet By downloading the STid app a virtual credential can be configured in a smartphone wallet, allowing the user to have multiple virtual ‘keys’ for different areas or sites. The system can also be configured to use proximity based near field communication (NFC) instead of Bluetooth, or a combination of the two. Furthermore, it is available with a PAC or PAC 64 output and, when using a PAC 512 or PAC 212 access controller, two readers can be connected to provide true read in/out from a single channel. Access control systems Also on display is the PAC Residential Cloud solution, which leads the way in allowing organisations to remotely manage and monitor their access control systems in a secure, modern and cloud based environment. Users can address technical issues, deal with key fob management, view status, set and unset a system, and gain access to an event log more easily than ever before – all from a remote location. Various site communication options are available including PSTN, GSM and GPRS and it can be configured and managed via a smartphone, tablet or PC. At IFSEC PAC is demonstrating how Residential Cloud can be integrated with 3xLOGIC cameras to provide a fully hosted solution, which is perfect for the residential sector. This system allows designated personnel to be notified if, for example, a door is forced or left open. Network switches By sending an alarm to the camera, it starts to record and transmits images to a mobile device via a push notification. This allows the system to provide vital information that elicits a fast response and immediate action. With an optional camera, a backlight LED to provide clear visitor images in low light levels Sharing the limelight with STid and Residential Cloud is GDX7 – a next generation IP based door entry system that offers integrated access control for up to 1,000 keyholders using a standard two-core cable. With an optional camera, a backlight LED to provide clear visitor images in low light levels, and an inbuilt reader, GDX7 has an incredibly high level of functionality and enables integrators to install an IP system without being skilled in IT or familiar with network switches. Identification devices The GDX7 door entry panel can be provided with multiple button options, including those that meet the requirements of the Equality Act, and its readers and identification devices have also been approved by Secured by Design – a police service initiative that aims to improve the security of buildings. Already a huge success, GDX7 has a new seven-inch apartment station and a new landing card, which enables it to provide up to 96 handset connections. It too has recently been augmented with STid integration providing property owners, engineers or contractors with a flexible way of gaining access to remote properties. “PAC & GDX are driven by constant innovation and the desire to push the boundaries of what’s possible with access control,” commented David Hughes, the company’s global product manager. “We also pride ourselves on our customer service and technical support, which includes the provision of a new online training platform that offers a great way to get the most out our products.”
Suprema ID, global provider of biometrics and ID solutions, has announced that it will launch the new FAP30-compliant BioMini Slim 3 fingerprint scanner, at ID4Africa 2019 in South Africa on 18 - 20 June 2019. BioMini Slim 3 fingerprint scanner The new BioMini Slim 3 comes with the world's slimmest optical sensor. With the FAP30 compliant wider platen, the scanner now captures wider area of fingerprints which leads to better accuracy. The sensor's slim form factor also allows extra flexibility in design when loaded in the mobile devices. Featuring Suprema's latest deep-learning based LFD (live fingerprint detection) technology, the new BioMini Slim 3 effectively prevents spoofing with fake fingerprints with various materials including rubber, silicon, film and paper. Furthermore, BioMini Slim 3 is also equipped with Multi-Dynamic-Range technology that enables users to capture high-quality fingerprints under harsh environments and under direct sunlight up to 100,000 LUX. BioMini Slim 3 is designed to offer the best fingerprint authentication performance over dynamic environments" Fingerprint authentication technology "The new BioMini Slim 3 has been designed to provide the best reliable fingerprint authentication performance over dynamic environments such as outdoor and mobile situations. At Suprema ID, our commitment is to provide the best product beyond market expectation with the highest user's convenience and security," said Bogun Park, CEO at Suprema ID. At the show, Suprema ID will present full demonstrations of its BioMini series FBI-certified fingerprint authentication scanner as well as Suprema ID's new Android-compatible RealScan-G10 and RealScan-D scanners.
Suprema ID, global provider of biometrics and ID solutions, has announced that it will showcase the new FAP30-compliant BioMini Slim 3 fingerprint scanner, at SDW2019 in London, UK on 11 - 13 June 2019. BioMini Slim 3 fingerprint scanner Suprema ID's new BioMini Slim 3 fingerprint scanner comes in a robust IP65-rated dust and waterproof structure with the ultra-slim optical sensor featuring its proprietary advanced LFD (Live Fingerprint Detection) technology to prevent spoofing frauds. Moreover, Suprema ID's new FAP30-compliant fingerprint scanner will maintain the highest standards of FBI PIV/FIPS201 and mobile ID FAP30 certifications, and enable users to capture high quality fingerprints under harsh environments and under direct sunlight up to 100,000 LUX. "The new Suprema ID's FAP30-compliant fingerprint scanner has been designed to provide the best reliable fingerprint authentication performance over dynamic environments such as outdoor and mobile situations. At Suprema ID, our commitment is to provide the best product beyond market expectation with the highest user's convenience and security," said Bogun Park, CEO at Suprema ID. Fingerprint recognition and authentication At the show, Suprema ID will present full demonstrations of its BioMini series FBI-certified fingerprint authentication scanner as well as Suprema ID's new Android-compatible RealScan-G10 and RealScan-D scanners.
The access control industry tends to be more conservative when it comes to the adoption of new technology and services for end users, but that doesn't mean that 2019 won't provide a significant amount of progress through emerging trends taking shape in the industry. In addition to the increased adoption and acceptance of the cloud, mobile credentials and biometrics are becoming more mainstream, and integrations between manufacturers will take centre stage. Here, we take a look at these and other trends helping to shape the coming year. Cloud-based products We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system For many access control manufacturers, the core of the business is in more traditional products, with a high percentage of installs continuing to be these kinds of projects. However, over the last couple of years, cloud-based products have emerged as a viable option for customers. We've seen more of a willingness for end-user customers to inquire whether this is an option for them, citing ease of use, remote management, cybersecurity and more as part of their foray into this branch of access control. The cloud has established its reputation as being quicker to install, more flexible for customers to access and manage both their access points as well as the video associated with these doors, and placing less pressure on internal (or in some cases, non-existent) IT teams to help set up and manage an access control system. Mobile credentials applications We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system. For example, if there's an alarm set off during the day along a perimeter, the ability to automatically execute a lockdown and simultaneous email or message to everyone within the building alerting them to the issue is critical. The desire for this kind of flexibility within a system is prompting manufacturers to build new simple to use graphical tools into their systems that allow customised action responses that are proportional to the level of alarm. There's a strong desire by many of today's companies to be able to use mobile phones for access control and as such, manufacturers are either developing their own mobile credentials applications or integrating their systems with these kinds of products. Over the last couple of years, cloud-based products have emerged as a viable option for customers Future of biometrics As companies start to ask about whether their facilities are safe enough, they're often more willing to consider access control that takes security to a new level, such as the implementation of biometric readers. Biometrics is getting more usage in professional security applications and many customers want to move away from using physical cards for access control. Manufacturers that don't currently have biometric hardware in place are starting to integrate with readers designed to offer this functionality in an effort to meet the demands of customers. The dramatic rise in facial recognition biometrics is something that will likely shape the future of biometrics as costs start to decrease. While the access control industry is highly fragmented, we're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire. Video management platforms We're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire For example, there are a number of access control providers that are providing paths toward full integration with lock manufacturers and vice versa in an effort to meet the needs of clients who may have purchased locks but a high powered access control system to properly manage them. There's also a large shift toward full integration with video management platforms and access control systems to fully integrate the two into a single, user-friendly experience and give end users more control over both. Additionally, manufacturers are looking to provide customers with a single system that meets the needs they have with regards to video, intrusion and access control. Right now, I don't think there's a system that can fully deliver on the promise of being exceptional at all three, so integrations and partnerships remain important to achieve that end goal. Access control world An increasing number of end users are realising the holes in the current Wiegand protocols that have been in place since the 1980s, along with the large number of ‘off the shelf’ equipment that's now available to allow outsiders access through readers that operate under these protocols. As a result, in the last decade or so, OSDP has come onto the scene and is growing in popularity. One of the most important steps for access control manufacturers in 2019 will be to listen to customers who are concerned with this vulnerability and work toward fully supporting OSDP in an effort to protect these access control systems. It's an exciting time to be a part of the access control world, as we finally see results from all of the hype centred around the cloud, biometrics, mobile credentials, hacking protection and strong partnerships come to fruition. As 2019 begins, look for these trends to grow in popularity and for manufacturers to really listen to the end-user customer they serve and respond in kind.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
Over the past few years, biometrics has rapidly expanded into consumer applications, like the financial market for customer authentication, to payment services and withdrawing cash from ATMs in high-fraud markets. However, its adoption as an additional authentication factor for physical access control systems (PACS) and other enterprise applications, hasn’t been as rapid. But this is changing. Biometrics offers numerous benefits at the door and throughout the enterprise. With the advent of new anti-spoofing capabilities, and its integration into secure trust platforms that protect privacy and support a variety of RFID credential technologies, biometric authentication is poised to deliver a much higher matching speed and better overall performance. This will dramatically improve an organisation's security, whilst enhancing user convenience.Newer solutions are overcoming security and convenience hurdles to help realise the full potential of biometrics Challenges for biometric authentication Biometrics fuses convenience and security while validating “true identity” versus identity that is associated to the possession of an ID card. As an example, biometrics prevents a user from taking someone else’s card and obtaining access to privileged resources. This adds the human element to traditional methods of authentication, strengthening security by combining something the user “is” with something the user “has” or “knows.” According to the firm ABI Research in its May 2018 study, Biometric Technologies and Applications, the total fingerprint sensor shipments for the entire consumer market is “estimated to reach 1.2 billion worldwide for 2018, thus ensuring its market dominance.”It has been far too easy for fraudsters to create a fake fingerprint and present it to a reader Despite the benefits of fingerprint authentication in numerous consumer applications, there have been impediments to its broader adoption in the enterprise. While price has been one big roadblock, there have also historically been other reasons for its slower-than-expected growth. First, many technologies are still vulnerable to spoofs and hacking. It has been far too easy for fraudsters to create a fake fingerprint and present it to a reader. Equally troublesome, older products have not been able to move users through the doors as fast as a simple ID card and reader. In general, all fingerprint capture technologies are not equal amongst older products, and there can be significant differences in performance. Developing Technology Performance Newer solutions are overcoming these security and convenience hurdles to help realise the full potential of biometrics. Their development has focused on three key areas: How fingerprint images are captured – if the image can’t be properly captured, the rest of the process fails The implementation of liveness detection to enhance trust – even in the case when the image is properly captured, if it is fake the system cannot be trusted Optimising performance through a combination of new technology and algorithms, whilst ensuring interoperability so the performance can be trusted. The skin is illuminated at different depths to deliver much richer data about the surface and sub-surface features of the fingerprint Optimising capture The quality of the captured image is critical, across all types of fingerprints and environments. Many customers choose sensors that use multispectral imaging because it collects information from inside the finger to augment available surface fingerprint data. The skin is illuminated at different depths to deliver much richer data about the surface and sub-surface features of the fingerprint The skin is illuminated at different depths to deliver much richer data about the surface and sub-surface features of the fingerprint. Additionally, the sensor collects data from the finger even if the skin has poor contact with the sensor, because of environmental conditions such as water or finger contamination. Multispectral sensors work for the broadest range of people with normal, wet, dry or damaged fingers, across the widest range of usage conditions – from lotions or grease to sunlight to wet or cold conditions. The sensors also resist damage from harsh cleaning products and contamination from dirt and sunlight. Liveness detection Liveness detection is the ability to determine that the biometric data captured by the fingerprint reader is from a real living person, not a plastic fake or other artificial copy. An increasingly visible dimension of biometric performance in commercial applications, liveness detection is critical for preserving trust in the integrity of biometrics authentication. At the same time, it must not impede performance or result in excessive false user rejections.While liveness detection optimises performance, it is also important to ensure that this performance can be trusted The most trusted multispectral imaging fingerprint sensors with liveness detection provide a real-time determination that the biometric captures are genuine and are being presented by the legitimate owner, rather than someone impersonating them. This capability leverages the image-capture approach of using different colors or spectrum of light to measure the surface and subsurface data within a fingerprint. In addition to this optical system, the biometrics sensor features several core components, including an embedded processor that analyses the raw imaging data to ensure that the sample being imaged is a genuine human finger rather than an artificial or spoof material. Advanced machine learning techniques are used so the solution can adapt and respond to new threats and spoofs as they are identified. While liveness detection and the underlying capture technology optimises performance, it is also important to ensure that this performance can be trusted. This requires adequate testing to ensure interoperability with template matching algorithms. The first requirement for incorporating biometrics into a physical access control solution is a secure trust platform Trusted performance The top-performing solutions capture usable biometric data on the first attempt for every user. They also speed the process of determining that the biometric data is not a fake, and they quickly perform template matching to reject impostors and match legitimate users.The card/mobile plus finger mode is one of the fastest-growing two-factor authentication use cases for securing access to both physical and digital places To trust this performance, though, the focus must be elsewhere: on interoperability with template-matching algorithms. Extensive interoperability testing must be performed by skilled and independent third parties like the National Institute of Standards and Technology (NIST) so that performance data can actually be trusted in all template-matching modes, and not simply a vendor claim. Template matching modes Template-on-card and card/mobile + finger modes using “1:1” template-matching profiles authenticates a person’s identity by comparing the person’s captured biometric template with one that is pre-stored in a database. Template-on-device mode for finger-only authentication using “1:N” matching compares the person’s captured biometric template against all stored biometric templates in the system). The card/mobile plus finger mode is one of the fastest-growing two-factor authentication use cases for securing access to both physical and digital places.Cryptography prevents any man-in-the-middle attacks while also protecting the biometric database As an example of how to deliver trusted performance, HID Global uses the top-ranked NIST certified MINEX III minutia algorithm to ensure interoperability with industry-standard fingerprint template databases. This interoperability ensures that today’s systems, which are based on much more powerful hardware than in the past, will perform accurate 1:N identification of a full database in less than a second. Physical access control integration The first requirement for incorporating biometrics into a physical access control solution is a secure trust platform designed to meet the concerns of accessibility and data protection in a connected environment. The platform should leverage credential technology that employs encryption and a software-based infrastructure to secure trusted identities on any form factor for physical access control, access to IT networks and beyond. Cryptography prevents any man-in-the-middle attacks while also protecting the biometric database. This system also must encompass remote management of all readers and users, spanning all onboarding as well as template loading and enrolment activities for supported authentication modes. Properly implemented, biometrics solutions with liveness detection also protect privacy – if you can’t use a fake finger, it is meaningless Other important focus areas include configuration and administration, plus all logs, reports and monitoring.New system architectures and data models have been created to protect personal information and maintain user privacy It should be possible to manage biometric readers as groups or individually over the network, and tools should be available to allow system administrators to manage all configuration settings from time and data to language, security and synchronisation. The system should enable continuous live monitoring of authentication, alerts and system health, and provide a rich set of associated reporting tools. There are also backend implementation decisions to be made, including how a biometric authentication system will be seamlessly integrated into third-party systems. This is another major pain point of biometric technology. To simplify deployment, application programming interfaces (APIs) should be available for direct integration of the biometrics authentication solution with the access control infrastructure. Privacy considerations Properly implemented, biometrics solutions with liveness detection also protect privacy – if you can’t use a fake finger, then even if you did obtain someone’s fingerprint data, it is meaningless. Strong and updatable liveness protection is critical if biometrics are to eliminate the need to use PINs or passwords.Strong and updatable liveness protection is critical if biometrics are to eliminate the need to use PINs or passwords Biometrics data must be handled like all sensitive and identifying information, and properly architected system designs will always consider and protect against both internal and external threats and attacks. New system architectures and data models have been created to protect personal information and maintain user privacy. Beyond the encryption of the data itself, there are now many good alternatives available for building highly secure and well protected systems, including the use of multi-factor and even multi-modal authentication to maintain security even if some identifying data is compromised. Today’s modern fingerprint authentication solutions are on a fast track to deliver a unique combination of ease of use, availability and convenience and higher security to physical access control systems. With their latest improvements in liveness detection, system architectures, performance and ability to be easily incorporated into access control solutions, they seamlessly combine security and convenience to make them a viable option when accessing a facility, networks and services. These solutions deliver a higher confidence of “who” is being admitted through the building’s front door, where it really matters.
All schools and universities need to address three different levels of security when considering access control. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. Here, incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Data capture form to appear here! Facilitating visitor entry Electric strikes are able to control access via keypads, cards and proximity readers Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. More and more schools are installing visitor management systems to control who can and cannot get into the building. Access control solutions Finally, the third level – and the most vulnerable – refers to the core of the school that both students and staff occupy. These are internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. The access control system is linked to all doors within the school building A number of different access control solutions are beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralised systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralised systems, the access control system is linked to all doors within the school building and locked at the touch of a button. Prevent unauthorised persons Mechanical solutions, which include a cylinder lock and key, are also suitable for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorised persons from entering. At one university in the United States, a smart RFID wire-free access control solution has been installed At one university in the United States, a smart RFID wire-free access control solution has been installed. The SALTO Virtual Network (SVN) wire-free system pushes and pulls data from the university’s ‘hot spot’ entry points to all their offline locks. By choosing a wire-free solution, the university only had to run wires to their exterior doors. The interior doors do not require wiring as these locks are stand-alone wire-free locks. Student accommodation block Securing access to student accommodates is another concern among colleges. One university in the United Kingdom wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. They chose Vanderbilt’s ACT365, which keeps audit trails by monitoring and recording fob activity. When another English university sought electronic locks for its newest student accommodation block, it turned to Aperio wireless locking technology from ASSA ABLOY. They used the wireless locks to extend the Gallagher Command Centre access control system to a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates. Aperio wireless locks are battery-powered and use less energy than wired magnetic security locks.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
The European Union has spelled out specific requirements and safeguards for handling and protecting personal data. In the General Data Protection Regulation (GDPR), the EU makes clear exactly what is expected of those who control and process data. (The United Kingdom has committed to follow the regulation despite the Brexit vote.) Everyone is facing a deadline on May 25th 2018 to comply with the GDPR. What are the exact implications for the physical security market? What do customers need to do to ensure they are compliant? These are urgent questions, given that the clock is already ticking. The GDPR’s implications are especially timely considering the physical security industry’s current emphasis on the value and importance of data. The growing value of data was a big topic at the recent IFSEC show in London. The industry is looking for new ways to leverage data for benefits in a company beyond the security department. New cybersecurity responsibilities One example is access control data: Who is granted access to which door and more generally, how do employees move throughout an enterprise? This is information that can be useful to managers, whether to analyse facility usage trends or promote more efficient operations. Access control data is especially valuable when combined with other data in an organisation, such as human resource (HR) and accounting records. It provides more data points that a company can use in overall metrics to guide business operations. But as the GDPR emphasises, the value of data and the ability to leverage data come with new responsibilities, specifically a need to protect privacy. This includes a need for additional cybersecurity of networked systems, another current “hot topic” in the market and historically a weak, or at least under-addressed, point for the industry. The GDPR applies to “personal data,” but its detailed definition includes digital information such as IP addresses and a range of personal identifiers. Sensitive personal data, such as biometric data used to uniquely identify an individual, is in a “special category.” Physical security systems collect plenty of personal data, some of it critical and sensitive, including an employee’s PIN code, fingerprints, or even video footage. GDPR impact on physical security Other areas that might impact the physical security industry include requirements to provide information about any transfers of data to other countries outside the EU and the retention period of data and criteria used to determine the retention period. There is also a “right to erasure” that provides an individual a right to have personal data erased if it is “no longer necessary in relation to the purpose for which it was originally collected/processed.” Physical security systems collect plenty of personal data, some of it critical and sensitive, including an employee’s PIN code, fingerprints, or even video footage In the accountability section of the regulation, companies are required to implement “appropriate technical and organisational measures” to ensure and demonstrate compliance. In the category of “data protection by design”, there is a general obligation to “implement technical and organisational measures to show that [a company] has considered and integrated data protection into processing activities.” It is even more reinforcement to the need for more cybersecurity. Data protection by design The GDPR endorses the use of approved codes of conduct and certification mechanisms to demonstrate compliance, including codes created by trade associations or representative bodies. There may be an opportunity for organisations in the physical security market to step in and create such guidelines and to clarify best practices as they relate to our market’s technologies. In the category of “data protection by design,” physical security system manufacturers should include data protection and security from the ground floor as they are designing new products. Based on several recent conversations, I can say with confidence that these concerns are definitely on the minds of many in our industry. But concerns aren’t necessarily answers, and time is short to fully comply with GDPR by the deadline. And the issue isn’t limited to Europe; multi-national companies that do business in Europe, or even cloud systems that store data there, are also impacted. And even beyond GDPR, data protection is an urgent concern around the world. It’s time to step up.
HID Global, globally renowned trusted identity solutions provider, has announced support for Seos-enabled student IDs in Apple Wallet. Beginning this fall, students, faculty and staff at Clemson University will be able to add their IDs to Apple Wallet and use their iPhone and Apple Watch to access buildings on campus, purchase meals and much more. Seos-enabled student IDs “HID Global is excited to play an important role in creating transformative connected university experiences that make it easy for students to simply use their iPhone or Apple Watch to enjoy all that daily campus life has to offer,” said Stefan Widing, President and CEO with HID Global. HID’s technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students" Stefan adds, “HID’s broad range of technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students, faculty and staff take full advantage of convenient mobility applications. This fall, their Apple devices can be used for everything from entering buildings – such as residence halls and individual rooms – to buying meals, accessing the gym, and using secure print services and numerous other university resources.” iCLASS SE reader modules To support student IDs in Apple Wallet on iPhone and Apple Watch, HID provides Seos-enabled credentials, HID iCLASS SE and HID OMNIKEY readers, embedded HID iCLASS SE reader modules, and Corbin Russwin and SARGENT electronic locks from ASSA ABLOY. Through HID’s support of student IDs in Apple Wallet, Clemson students will be able to seamlessly access residence halls, libraries and fitness centers, buy lunch, make purchases at the university store, print documents and more by placing their iPhone or Apple Watch near a reader where contactless student ID cards are accepted. Contactless student IDs Contactless student IDs are supported on iPhone 6 and later and iPhone SE. On iPhone XS, iPhone XS Max, and iPhone XR, student IDs may still be used for up to five hours in power reserve mode when the iPhone battery needs to be charged. Student IDs in Apple Wallet are not only convenient, they also provide an extra level of security as students no longer have to worry about misplacing their physical card. School credential provisioning is protected by two factor authentication.
As the largest and busiest commercial port in New Zealand, Port of Tauranga spans 190 hectares and handles in excess of 1500 ships and 840,000 TEU (Twenty-foot Equivalent Units) each year. The port is a bustling import and export gateway which relies on efficient processes and procedures to maintain superior operational activity. Being a large site, with unrivalled sea, road, and rail connections, Port of Tauranga has a strong focus on employing security and safety solutions which enhance and support workflow across the site. In 2004, Port of Tauranga faced new security challenges with the introduction of the International Ship and Port Facility Security Code (ISPS Code). Key security element The new code was developed following the attacks of September 11, 2001 on the United States, and prescribed new measures required by governments, ships, and ports, in order to continue shipping trade with North America. Gallagher’s access control system was installed at 12 road access gates Compliance with the ISPS code was enforced by Maritime New Zealand, giving ports throughout the country until the end of 2004 to become compliant with the new regulations. A key security element for Port of Tauranga to become ISPS compliant was restricting and controlling access on and off the port. Gallagher’s integrated access control solution was selected as the system to deliver this for Port of Tauranga. To manage the variety of entry and exit points, Gallagher’s access control system was installed at 12 road access gates, 4 rail access gates, and over 60 doors across the site. Access Control Solution Providing more than just standard card/reader access control, Gallagher’s Challenge feature gives the port an additional tier of security by utilising video integration. The Challenge solution enables operators the ability to check cardholder identities against a live image being taken at the access point. This feature reduced the number of staffed gates required, resulting in significant ongoing labour savings for Port of Tauranga. With a large number of people coming and going from the port on a daily basis, Port of Tauranga needed a robust system capable of effortlessly managing a large database. While the port has only 170 employees, there are currently 9,000 active cardholders. “A constant flow of trucks throughout the day is essential,” said Mike Letica, Manager of Security at the Port of Tauranga. “Trucks delivering containers cannot be backed up waiting.” The Gallagher access control solution, coupled with Gallagher’s Command Centre software platform, enables Port of Tauranga to restrict entry amongst the 9,000 cardholders to the specific areas they are authorised to work in, through the use of access groups and access zones. Plant washing facility The system provides the functionality for bulk changes to be easily applied to groups, ensuring the port staff’s database administration time is kept to a minimum. More than just controlling access on and off the site, Port of Tauranga needed an auditable trail of exactly who had accessed the site. Another key feature of Gallagher Command Centre being utilised by Port of Tauranga The Gallagher Command Centre platform provided the functionality for tailored reports on who had accessed zones and facilities, and at what time. “Some services available at the port, for example the plant washing facility and diesel pump, are billed back to the user” said Letica. “We needed a simple way of identifying users and this was achieved by having access control cards activate the facilities”. Another key feature of Gallagher Command Centre being utilised by Port of Tauranga is the scheduling function. Port security team Being able to adjust the access control schedule for the road and rail gates in support of peak operating times and statutory holidays provides greater control for the port security team, along with the ability to set schedules in advance. In 10 years, the operational activity at Port of Tauranga almost doubled. From approximately 32,000 trucks per month in 2004, to over 61,000 trucks and 24,000 cars per month in 2014, the volume and tonnage growth has been extensive. Despite both activity growth and site expansion, the Gallagher system has enabled Port of Tauranga to maintain the same number of security staff they had in 2004. Letica has confidence in the Gallagher solution supporting the port’s future expansion, “We believe we have a security system that has not only met our growth needs to date, but is going to continue to meet our needs in the future.”
Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-line distance education Wintec’s programmes and qualifications are nationally and internationally recognised Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programmes and qualifications are nationally and internationally recognised and its degrees have equal status to those from universities. The degree programmes include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognised nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organisation, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analogue and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrolment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilise Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilisation of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organisations have yet to realise. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognising the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilisation (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilisation reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximising the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.
King’s College London, based in the centre of London in UK, is a world-leading university and a founding college of the renowned University of London. One of the oldest universities in England, it was established by King George IV and the Duke of Wellington in 1829, receiving its Royal Charter in the same year. Campus security and access control King’s College London had been using a variety of access control products to control and manage security across its multiple campuses. Its key requirement was a standardised access control system that could operate college-wide and be scaled to include new buildings and establishments. Also, considering the college campus is based in the heart of London, the threat of terrorism and active shooter incidents is a major concern for KCL, especially in more recent times where attacks have taken place extremely close to college buildings and campus. With thousands of students and employees to protect, the need to adopt the latest security features is essential in order for the college to keep all areas secure, in particular student accommodation, high security labs and research facilities. Gallagher access control solution Gallagher’s access control products were easily integrated with King’s College’s existing systems With Gallagher technology already successfully deployed in isolation at the university’s Guy’s and Strand campuses, it made sense to select Gallagher as the access control platform of choice for the entire college. Gallagher’s access control products were easily integrated with King’s College’s existing systems, including staff and student databases, and sources for cardholder information. This included the college’s enterprise Identity Management system, called FIM, which provides daily updates on joiners, movers and leavers to allow accurate decision-making by the security team. Additionally, Gallagher products were integrated to work alongside SITS, the college’s student management system, providing rapid updates of new students so that individual ID cards can be issued once the registration process is complete. Gallagher Mobile Connect app KCL has also invested in new mobile technology, with Gallagher readers that can be accessed via a mobile phone using the Gallagher Mobile Connect app. This will allow students and staff to conveniently access designated areas, control lighting, visitor access, and more. While it is still early days for the college using this technology, the system is adaptable and provides the ability to add features that meet future requirements. The overall benefits of the Gallagher security solution deployed at King’s have proved significant. Nick O’Donnell, Director of Estates and Facilities at King’s College London, says the Gallagher solution “improves service to King’s College’s facility users, especially its students, and reduces the college’s reputational risk by removing technical barriers to comprehensive security management.” Streamlining multiple security systems Streamlining the differing security systems used by individual campuses by introducing a college-wide standardised system has highlighted many additional advantages, including a considerable reduction in costs for training, special projects and operator skills. Gallagher integrations allow extra security features to connect to Gallagher Command Centre Gallagher integrations allow extra security features to connect to Gallagher Command Centre, creating a central administration system that keeps things simple to manage. Integrating with Aperio, for example, ensures doors are locked when people leave the room – providing peace of mind that rooms won’t be accidentally left open over night or during the weekend. Student and staff ID management Gallagher’s proven technology has boosted King’s College’s confidence in its electronic system. When there are alerts, the university’s security services can consult a single system and react quickly. Card holders are also now registered on one system, allowing tighter management of passes. Overall, the college reports fewer system failures, with better decision-making between its numerous estates and libraries, while multi-site students, staff and visitors have experienced easier card management.
Queensland University of Technology (QUT) is a major Australian university at the forefront of innovation and development in tertiary education. With a strong focus on research, technology, and sustainability, QUT has state-of-the-art facilities and equipment located across three campuses in Brisbane, as well as multiple remote research sites. With highly-valuable assets and facilities, open campuses, and a combined population of approximately 58,000 staff and students, it is imperative for QUT to have a robust yet discreet security and site management system operating 24/7. In 1995, QUT selected Gallagher as their technology partner to develop and implement a seamless security and site management solution. More than 20 years on, this partnership remains strong as QUT continues to seek new and innovative technology to manage their campuses and simplify operations. Intelligent access control readers QUT’s three campuses have diverse physical environments which are essentially open to the general public. One campus is situated between the Brisbane River and Brisbane Botanical Gardens, another is located in the centre of an urban retail village, residential area and high-school. “The QUT campuses, whilst tertiary education institutions, are open to the public. This open and accessible environment presents a challenge when trying to protect the people and property of QUT” says Tracey Bartlett, Security Systems Officer. We have high expectation of the Gallagher system to manage the security of the non-public domain" “We have high expectation of the Gallagher system to manage the security of the non-public domain whilst allowing staff, students and authorised visitors the access they require.” To do this, QUT operates 1500 intelligent access control readers across their sites. Integration with Command Centre With the readers communicating directly with Gallagher’s site management software platform, Command Centre, QUT is able to manage, monitor, and report on facility access. “We have buildings that are open until 10pm and others that are accessible 24 hours a day, 7 days a week.” says Bartlett. “Our security staff in the CMS (Central Monitoring Stations) are able to create building and cardholder schedules, quickly lock down areas, grant immediate access and generate report. These reports assist the QUT Space Management Team on exactly how and when our facilities are being used.” Key objectives Secure multiple campuses that have open perimeters Protect staff and students and assets Ensure quick identification and response to alarms from multiple systems Streamline cardholder administration processes Staff and students security The safety of students and staff is the number one priority for QUT and the university works hard to ensure they operate safe and secure campuses. Through Gallagher’s site management solution, QUT is able to integrate multiple systems – including emergency control points and alarms for temperature change, fire, and flooding - and feed the information into Command Centre. Having one central monitoring platform ensures staff quickly identify, locate, and respond to any potential risks on campus. CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system" “Our CMS team operates 24/7, of CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system, have a complete view of what’s happening on site. They are then able to direct the field staff to areas of the campus that need attention,” says Bartlett. Ease-to-use software With tens of thousands of cardholders, all with ever-changing access needs, QUT requires a large number of staff to be able to administer and manager cardholder profiles within Command Centre. “The feedback from staff new to the CMS have commented that Command Centre is very easy to use software and they’re surprised at just what the system can do.” says Bartlett. In addition to streamlining the administration processes involved in cardholder management, Gallagher’s system also streamlines operations for QUT. More than just a card controlling physical access, QUT’s cards act as staff and student IDs, are used to operate printers and borrow from the library and can be used to monitor time and attendance. Through Command Centre, audit trails are generated for quick and easy reporting on each card function. Site management software As a technology focused university, QUT continuously reviews and implements new systems and technology as they become available. In order to keep up with the very latest site management software available from Gallagher, QUT opts for an ongoing Software Maintenance agreement. “We’ll continue to welcome the opportunity to embrace Gallagher’s latest products as we are confident, they will meet our needs” says Bartlett.
The Tata Institute of Social Sciences (TISS) was established in 1936, as the Sir Dorabji Tata Graduate School of Social Work in Mumbai. It is the first graduate school of social work in India. It has subsequently influenced the direction of social work, education and social research in India. Later in 1944, it was renamed as the Tata Institute of Social Sciences. Managing time-attendance Tata Institute of Social Sciences wanted to manage time-attendance of more than 2,000 students and 300 employees at their Mumbai location. Initially, they were using traditional methods for attendance marking. As a result, they were facing many problems in maintaining records for the same. Hence, they required an efficient system for maintaining and recording accurate attendance data of students and staff. They needed biometric hardware solution with battery backup along with software compatibility. They wanted a solution that would mark in punch and out punch of students in every lecture and an automated system that would send data to the server. Additionally, TISS also wanted a solution, which can be integrated with third party payroll system for timely salary payment of their staff. Fingerprint plus RFID card based terminals Matrix has installed 54 fingerprint plus RFID Card based terminals with battery backup at the Mumbai campusAfter having a detailed discussion with the TISS team, Matrix offered a comprehensive Time-Attendance solution for students and staff members. Matrix has installed 54 fingerprint plus RFID Card based terminals with battery backup (COSEC VEGA BBU) at the Mumbai campus. All these devices are connected via LAN with the COSEC CENTRA server installed at TISS, Mumbai. HR/Admin can track attendance of all the employees and generate different reports for timely salary payment. Similarly, all the faculty members can generate monthly and semester-wise attendance reports of the students. Results after the installation Efficient Time-Attendance Management Fraudulent Time Keeping Eliminated Accurate Time-Attendance Data of Students SMS Notification to Parents Timely and Accurate Salary of Employees Increased Productivity Customised Reports as per Requirement Products installed at TISS COSEC VEGA FAX - Optical Fingerprint and Card based Time-Attendance Terminal COSEC VEGA BBU - Battery Backup for VEGA Series Door Controller COSEC LE CENTRA – Application Server for 1000 Users COSEC LE TAM - Time-Attendance and Leave Management Module
Round table discussion
Where does the time go? Before you know it, here we are at mid-year reflecting on an eventful first half of 2018 in the physical security market. It’s also a good time for our Expert Panel Roundtable to pause and look ahead at what we might expect in the second half of the year. We asked this week’s Expert Panel Roundtable: What technology development will have the greatest impact in the second half of 2018?
Rapid changes in technology span both the consumer and the physical security markets. In the consumer market, technology innovation is nowhere more apparent than in the palms of our hands, where we all hold the latest smartphones and mobile devices. Simply put, the unprecedented power and capabilities of today’s smart phones have changed our lives. No wonder they are also having an impact on our business of physical security systems. Although a consumer product, smartphones increasingly play a role in security. We asked this week’s Expert Panel Roundtable: How are smartphones impacting technologies in the physical security market?