RISCO Group’s ProSYS and SynopSYS integrated solution helps protect Aurum's luxury jewellery stores in the UK

The platform enables remote control and real-time monitoring of the devices located in all 100+ branches

Aurum is one of the largest luxury jewellery chains in the UK, offering prestigious jewellery brands including Watches of Switzerland, Mappin & Webb and Goldsmiths. The chain operates 100+ stores throughout the UK.

The challenge

Aurum’s jewellery stores had experienced an increase in robberies during opening hours, which led to substantial losses. To combat these robberies, Aurum had security smoke manufacturer Concept Smoke Screen’s devices installed throughout their branches. The smoke generators work by flooding the window areas of the stores with huge amounts of smoke upon activation, blocking the jewellery from the robbers’ vision. Concept Smoke Screen required a flexible and fully integrated management solution to provide real-time visibility and status of all devices. The solution would have to enable Smoke Screen to remotely monitor all devices 24/7, and to remotely respond to an event involving the devices.

The solution

Concept Smoke Screen chose RISCO Group’s ProSYS Integrated Security System with SynopSYS Integrated Security & Building Management as the integrated solution that met all current and future requirements. The platform enables remote control and real-time monitoring of the devices located in all 100+ branches, each with its own structure and operating hours. The platform’s user-friendly interface with simple definitions allows for fast and simple project setup and operation.

SynopSYS Integrated Security & Building Management is extremely flexible, its open platform allowing for easy integration not only with intrusion detection systems, but also with access control, video monitoring, fire systems, as well as HVAC, lighting, and elevator control, providing a modular and modular and scalable solution that caters to any dynamic natured company.

Highlights

• Concept Smoke Screen wanted to monitor their devices in all 100+ branches across the UK.
• RISCO’s ProSYS Integrated Security System & SynopSYS Integrated Security & Building Management Platform was chosen as the ideal solution.
• The platform enables control and monitoring of the devices from one flexible user interface that is easy to operate.
• Displays the real-time the real-time status of each device from intuitive synoptic maps.

The customer’s point of view

Concept Smoke Screen is pleased with RISCO’s integrated solution and commented: “We wanted to know the realtime status of all our devices deployed in the field. After extensive testing, we chose RISCO’s solution which included ProSYS and SynopSYS Integrated Security & Building Management due to their meeting and even exceeding all our current and future requirements. The system allows us to know the real-time status of our devices, and also if and when a store has turned off the system, giving us a unique edge on our competition and delivering a higher level of customer service”.