College security

S.A.F.E., the Safety Alerts for Education Foundation, announced that it is donating the Safety Alerts for Education (S.A.F.E.) emergency mobile alerts platform to all schools, colleges and Universities across the US for free and in perpetuity. This is the exact same, fully featured system that has been in use by The Department of Homeland Security (DHS) and The Massachusetts Emergency Management Agency (MEMA) and other Federal, state and local agencies, and police departments across the country for the past seven years. S.A.F.E may save lives in situations where a few extra seconds of warning can be the difference between life and death. Ping4Alerts emergency communications technology Ping4 invented and developed the Ping4Alerts emergency communications technology that the S.A.F.E. Foundation usesThe S.A.F.E. Foundation is a non-profit 501c3 organisation founded by the principals of Ping4 Inc., of Nashua, NH. Ping4 invented and developed the Ping4Alerts emergency communications technology that the S.A.F.E. Foundation uses. This S.A.F.E. system is currently offered and being implemented in New Hampshire and Massachusetts Schools. This same system, developed by Ping4, was used during the Boston Marathon bomber manhunt and in the aftermath of Hurricane Sandy. At a New Hampshire launch press conference Governor Sununu lauded “the opportunity that schools now have to create a first class, world class, security and communications system for their students.” Ensuring safety of students “The wellbeing of our students, and the safety of our schools, matter to all of us,” said Jim Bender, CEO of Ping4. “This issue of school safety goes well beyond making sure that our children make it home safely from school each day. It is also about creating a positive school environment which is more conducive to learning, and more conducive to teaching. We are excited to expand our New Hampshire S.A.F.E. initiative to Massachusetts. “The Columbine High School massacre was nearly 20 years ago and not much has changed since then. In the first five months of 2018, more people were killed in American public schools than in US military operations globally. This impactful step toward improving school safety can be implemented immediately, without getting held up in contentious debates over gun laws or mental health issues.” Precise and real-time emergency alerts S.A.F.E. provides real-time instructions to those inside school buildings to better protect themselves and get out of harm's way quickerS.A.F.E. enables schools to send geographically precise emergency alerts, anonymously, and in real-time, to nearly any smartphone in any school building or on any campus. A favourite of law enforcement agencies and first responders, S.A.F.E. provides real-time instructions to those inside school buildings to better protect themselves and get out of harm's way quicker. First responders outside can also receive valuable information in real-time from inside a building, even before they arrive on the scene, reducing response times and giving greater situational awareness of a shooter or other emergency. Smartphone application for school safety “We are pleased to be among one of the first educational institutions in the country to encourage usage of this important and meaningful smartphone application, in an effort to keep our schools safe,” said Frank Edelblut, commissioner of the New Hampshire Department of Education. “As more schools opt-in, everyone connected to the school community – educators, parents, and students – will be able to stay informed during an emergency.”  “When we reviewed every after-action report of school shootings across the country, communication was always an issue,” said Perry Plummer, Director of the Division of Homeland Security and Emergency Management for the state of NH. “How do we let the people know what they should do to protect themselves and how do we let parents know that their child is safe and where to pick them up.” Administrative alert dashboard S.A.F.E. provides an administrative alert dashboard for school administrators to send secure life-saving alertsA free download for school students and staff on iOS or Android, S.A.F.E. provides an administrative alert dashboard for school administrators to send secure life-saving alerts. S.A.F.E. delivers 2-way rich media messages in real-time, with any combination of audio, video, pictures and text, which can be very helpful to police, school administrators, and first responders in assessing situations, saving lives, and solving crimes. S.A.F.E. is completely anonymous and collects no personal data from users of the app. Parents of children in the school can preset ‘watched locations’ on their own phone, so that they will receive all alerts sent to their children at school, as well as designated, safe child pick-up locations, regardless of where the parents are at the time. S.A.F.E. messages can originate either from the school administration itself, or from local law enforcement, or both. S.A.F.E. can be implemented locally within weeks. Each school or school system can customise, manage and send out their own alerts via an easy to use web-based portal. S.A.F.E. can isolate a school building or campus on a map and only those in the designated areas will receive the alerts. S.A.F.E.’s ability to pinpoint locations with geographic accuracy is second to none.

Allegion, a provider of security products and solutions, announced its ENGAGE IP Gateway integrated with the latest version of RS2 Technologies’ Access It! Universal.Net software. RS2 Technologies released Version 7 of its software on March 11, which enables it to support Schlage Control, Schlage LE and Schlage NDE wireless locks as well as the Von Duprin Remote Undogging (RU) and Remote Monitoring (RM) options via the ENGAGE IP Gateway. “Allegion is excited to grow our offering with RS2 Technologies and provide end users more flexibility when it comes to electronic access control,” said Robert Lydic, VP of PACS/ OEM Business at Allegion. “This IP-based integration gives our customers the scalable and cost-effective options they need. By completing this integration and incorporating our new Von Duprin RU and RM kits, the opportunities for the RS2 community have been expanded significantly.” Real-time access control Ethernet connectivity to the network enables real-time access control directly from an in- or out-of-network host to an edge deviceThe RS2 Technologies’ integration with the ENGAGE IP Gateway eliminates the need of an access control panel, which enables customers to grow the number of access control secured doors while maintaining their budgets. The ENGAGE Gateway provides the ability to leverage existing IP-based infrastructure for maximum efficiency. Ethernet connectivity to the network enables real-time access control directly from an in- or out-of-network host to an edge device. To further simplify installation, the Gateway can be powered over Ethernet (PoE), removing the need for separate power supplies or wiring. The ENGAGE Gateway performs regular, frequent communication between the Gateway and linked ENGAGE enabled devices. The Gateway is able to send commands such as lock and unlock from an IP host in real-time. Commands are executed in less than five seconds. As an Internet of Things (IoT) device, the Gateway leverages network security practices, including AES-256 bit and TLS encryption, to provide customers with secure, dependable experiences. Solutions for housing and education markets The ENGAGE IP Gateway integration allows us to deepen our support for specific verticals"RS2 customers were already able to utilise its Access It! Universal.Net with the Schlage NDE, LE and AD Series locks. This integration of the new software with the ENGAGE IP Gateway will further support the Schlage LE and NDE locks, and it adds the Schlage Control and Von Duprin perimeter security solutions to the offering. “In addition to expanding our scalable, flexible solutions for our integrators and end users, the ENGAGE IP Gateway integration allows us to deepen our support for specific verticals,” said Jeff Bransfield, national sales manager at RS2 Technologies. “We’ve seen demand from the multifamily housing market for the Schlage Control locks. And the Von Duprin RU and RM options are an excellent fit for the education market and larger venues. Adding these to our portfolio through the IP-based integration will help us better serve our customer bases.” Schlage Control Smart Deadbolts The Von Duprin RU and RM options expand the reach of the access control system to perimeter openings beyond main entrancesThe Schlage Control Smart Deadbolts offer highly scalable, efficiency-boosting capabilities so that multifamily properties can focus on operating more profitably—and with greater appeal for residents. Property managers can configure and manage access from virtually anywhere and moving to smart credentials eliminate the costs and hassles of managing keys. The Von Duprin RU and RM options expand the reach of the access control system to perimeter openings beyond main entrances. The Von Duprin RU option retrofit kit for exit devices is a cost-effective solution that enables remote locking (undogging) for centralised lock down and door status monitoring. The RM option is a sensor-only configuration for exit only or fire rate doors that require monitoring. Version 7.0 of Access It! Universal.NET, an industry-leading access control solution, continues to deliver a complete access control solution at an unsurpassed value. Access It! Universal.NET Version 7.0 is built with a focus on interoperability, security and scalability. New features include expanded support for leading hardware solutions, destination dispatch, expanded reporting and filtering, QR codes for badging and operating modes for enhanced system control and flexibility.

Pelco by Schneider Electric, the trusted global provider of end-to-end video security solutions, will be exhibiting products, solutions, and services for several market segment applications at ISC West 2019, held in Las Vegas from April 10-12. Pelco will lead with its forthcoming cloud-enabled video surveillance service for commercial and enterprise scale deployments as part of its phased delivery of capabilities and services that ties Pelco’s VMS, VideoXpert, into their cloud-based architecture. Today’s video surveillance as a service (VSaaS) limits broader customer and system integrator adoption with a common set of challenges. These include economic, technical, regulatory, and perceived risk concerns. Pelco’s pragmatic vision and architecture address these issues as voiced by both current cloud users as well as system integrators. VideoXpert Plates analytics, ANPR system Pelco will showcase products such as VideoXpert Plates analytics; a Pelco VideoXpert-compatible, ANPR systemPelco will also showcase soon-to-be-released products such as VideoXpert Plates analytics; a Pelco VideoXpert-compatible, Automatic License Plate Recognition system and the GFC Professional Multi-Camera Series, a multi-directional IP camera line that provides targeted coverage from a single location. Pelco’s commitment to 4K imaging will be on display with the GFC Professional 4K and Spectra Professional 4K cameras along with platform enhancements for VideoXpert Video Management System (VMS). In addition, the new VxCare Professional Services, a bundled three-tier service plan for VideoXpert Professional and Enterprise systems, will be represented. Pelco will showcase solutions in multiple vertical markets such as healthcare, smart city, commercial/hospitality, banking/finance, education, and others. Cameras on display The Evolution camera series, the Spectra Enhanced, the Esprit Enhanced cameras, the Optera 270 camera will be on displayThe Evolution camera series (ultra-wide-angle panoramic monitoring), the Spectra Enhanced and the award-winning Esprit Enhanced cameras, the Optera 270 camera (seamless panoramic view), and the High Security Corner Mount IBD camera will also be on display. For hands-on, real-time demos visit Booth #20031. Robert Beliles, Pelco’s Chief Marketing Officer, gives a sneak peek into what Pelco is bringing to the table at ISC West 2019. Pelco’s Director of Segment Marketing, Stuart Rawling, will present 'Gearing Up for an Automated Revolution' which will cover how the security business will be impacted by the current technology revolution. Mr. Rawling’s presentation will take place in the Sands Convention Center on Thursday, April 11, from 11 a.m. - 12 p.m. local time.

Access control manufacturer Inner Range has announced a new integration with ANPR company Tattile. Inner Range’s award-winning access control and intruder detection system, Integriti, can now integrate with Tattile’s ANPR system, Vega Smart HD/2HD. The Italian manufacturer’s Vega Smart HD/2HD system is designed for security, free flow tolling and traffic monitoring. It offers high levels of accuracy in reading number plates, including at speeds of over 150mph. The system can cover two lanes of traffic over a total width of 7.5 metres. In addition to number plate data, the system can recognise vehicle colour, brand and model as well as providing full HD streaming for video surveillance. Intelligent integrated security solution Inner Range’s Integriti delivers an intelligent integrated security solution ideal for managing and controlling single and multiple sites Tim Northwood, General Manager at Inner Range, said: “We’ve tried and tested Tattile’s system and it delivers on its promise of great accuracy extremely quickly. It’s a fantastic addition to our range of integration options for Integriti customers who monitor and manage multiple systems in one place and benefit from improved security and safety as a result.” Inner Range’s Integriti delivers an intelligent integrated security solution ideal for managing and controlling single and multiple sites at local, national and global levels. Integration with a wide range of third-party systems turns Integriti into a PSIM system, managing not only security and building automation but also people and business continuity processes such as HR, payroll, health & safety and other regulations. Advanced reporting functionality Its advanced reporting functionality also enables organisations to gain valuable insight and evidence for business improvement and other core business functions. Inner Range has been a world leader in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure.

Aiphone, the international manufacturer of intercom and security communication products, released ‘Best Practices for Keeping Students Safe: A Guide to Campus Security’, an eBook providing public and private K-12, college and university campus administrators with proven best practices for protecting an entire campus population. The free 31-page eBook looks at current technologies, policies and procedures required to handle a variety of security challenges. It includes interactive checklists to prepare for new security projects and for choosing a security integrator. There are quick safety tips, as well as a list of resources for finding additional security information. Determining the total cost of ownership Sections look at everyday occurrences such as theft and vandalism, along with every administrator’s nightmare – an active shooter. There’s information about determining the total cost of ownership of new projects; the need to properly maintain equipment; ways a security investment can be shared with other campus departments; and the use of environmental design to heighten security. Dana Pruiett, marketing manager, Aiphone, said the education sector has long been an important market for the company. Through the years, Aiphone has worked closely with administrators, law enforcement, integrators and others involved in campus security. Collated expert insights “We gathered insights from internal and external experts with decades of combined campus security experience to provide up-to-date, practical information that administrators can use before, during and after their next major security project,” she said. “Our convenient, interactive resource can be used to help keep students, staff and assets safe by addressing the overall security puzzle. We’re proud to supply an important piece of the solution.”

Integrated access control system manufacturer, Inner Range, has announced customers with Concept systems should migrate to Integriti as Concept nears End of Life. Award-winning Integriti is compatible with Concept so migrating is easy, efficient and extremely cost-effective at only a fraction of the cost of an entire system replacement. Concept systems and parts are available to buy until the end of April 2019. Inner Range will continue to provide technical support for existing customers, repairing or replacing parts from existing stock or suitable alternatives as necessary. However, the system’s underlying technology is no longer economical to maintain in comparison with modern platforms like Integriti, and Inner Range has found it increasingly difficult to source the required electrical components. Cost-effective migration path Integriti is a brilliant product for enterprise spaces and offers a very cost-effective migration path for our Concept customers"Concept systems use Insight software. Insight follows the same End of Life timeline as Concept. Tim Northwood, General Manager at Inner Range, said: “We owe much of our success to the Concept system and we remain very proud of our flagship product. But technology always moves forward. Integriti is a brilliant product for enterprise spaces and offers a very cost-effective migration path for our Concept customers. “We’ll continue to provide technical support for Concept users but we’re urging them to migrate to Integriti. This will futureproof their system and give them access a whole host of additional benefits.” Benefits of migrating to Integriti Integriti is an award-winning intelligent integrated security solution ideal for managing and controlling single and multiple sites at local, national and global levels. Benefits for Concept users migrating to Integriti include more integrations with current manufacturers for security, building automationBenefits for Concept users migrating to Integriti include more integrations with current manufacturers for security, building automation, people and business continuity processes, superb graphics, enhanced reporting, more flexibility around global programming and permissions as well as being compatible with current and future IT platforms, such as Windows and Vista. Systems installed in over 30 countries Concept 2000 was Inner Range’s flagship system. It was designed by three of the four founders of Inner Range: Doug Frazer, David Baughan, and Alan Winch. First installed in 1989, the system was updated to the Concept 3000 and later the Concept 4000; thousands of Concept systems have been installed around the globe. Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 130,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies. government and critical national infrastructure.

Colleges and universities have been targeted in the last several weeks with a series of bomb threats received via campus printers and fax machines. Targeted institutions included Vanderbilt University, the University of Southern California, the University of Virginia and the University of Detroit Mercy, among others. Businesses were also among the targets. Around 100 organisations in all received print-outs, faxes or emails demanding that a $25,000 ransom be paid to a Brazilian citizen to avoid detonation of explosives allegedly planted on the sites. The police determined that the “form letter” threats were part of a hoax and not credible. The situation highlights the need to proactively secure access to printers in today’s networked world. SourceSecurity.com asked Ashish Malpani, Director, Embedded Solutions Product Marketing at HID Global, for insights from a technology perspective. SourceSecurity.com: What are the best practices for securing access to a printer? How widely employed are such practices (i.e., how vulnerable are most printers today?) Ashish Malpani: Most network printers in university environments are secured using several best practices. They include: Set a strong administrator password. Modern MFPs (multi-function printers) have a web interface for configuration and control. By default no password is set so it is important to set a strong admin password. Restrict network access to campus. Ensure that only campus IP addresses are able to access the printer. Disable unnecessary services. Disable services like FTP, Telnet, other network (and discovery) protocols, etc. Implement firmware updates. Securely dispose of MFPs. A recent scan at University of Nebraska at Lincoln found that, in spite of all security practices, 12 percent of printers still have open port and password issues. SourceSecurity.com: How can systems be set up to accommodate students who need access to printers from off campus (or outside the firewall)? Malpani: In the university environment, the need for off-campus print access is prevalent. One of the ways to enable this capability is to force students to connect to the university network using a virtual private network (VPN). However, this is inconvenient and doesn’t usually support printing on demand or printing from handheld devices and cloud storage. An effective way to address this issue is to deploy a secure printing solution, where the users are required to authenticate themselves before the print job is released to the printer from a centralised pool. The benefits of this approach are increased convenience and ability to print at any printer on the campus. However, most printer manufacturers support entering a PIN for authentication, and it is not necessarily secure or convenient when you want faster access. However, new innovations in secure printing have made the printers more identity-aware and rely on everyday devices such as mobile phones and wearables for authentication, resulting in secure and convenient access. SourceSecurity.com: Whose responsibility is the security of a printer? Should manufacturers be doing more to prevent unauthorised access to printers? What is the customer's role? Malpani: IT security staff is responsible for the security of the printer. Something as simple as a printer is expected to work right away after deployment. Manufacturers can do more to enforce security policies on the printer or provide modes that enforce stricter control by default. As a customer, it is critical to have print data security as part of security policy, to review the manufacturer’s recommendations for securely configuring a printer, and to find solutions that not only enhance the security but also provide convenience to end users. A compromised printer can be used to attack other applications, execute arbitrary malicious code or attack other systems SourceSecurity.com: What are some other ramifications of unsecured printers, beyond the printing of threatening materials as we have seen recently on college and university campuses? Malpani: Today’s MFPs are more than just printers. They are file servers, they can email, act as DHCP (Dynamic Host Configuration Protocol) servers, and have the capacity to hold large data sets. Unsecured printers risk misuse and data disclosure. In January of this year, a team of researchers from Ruhr-Universität Bochum in Germany exposed vulnerabilities of major MFPs, such as exploiting the PostScript and Printer Job Language (PJL) vulnerabilities to get access to the data on the printer’s files system and memory. SourceSecurity.com: How does the problem of unsecured printers relate to wider issues of network security (given that most printers are now networked)? What is the risk that printers might be vulnerable as an entry point to the larger network? Malpani: In addition, a compromised printer can be used to attack other applications, execute arbitrary malicious code or attack other systems (e.g., to launch a denial of service attack on the network). SourceSecurity.com: How does the risk of unsecured printers impact the business world or other markets (in addition to college campuses)? How are the security measures different in various environments? Malpani: The security challenges are the same in business environments but, other than the financial industry, most other businesses do not pay close attention to threat vectors emerging out of print data security. IT security departments are also concerned about network security, and the facilities worry about building security, paying little attention to the security of business systems like printers, elevators, HVAC systems etc. Businesses are increasingly turning to managed print service (MPS) providers to ensure compliance, data security as well as management of accessories like print cartridges. SourceSecurity.com: What's your best advice for customers in terms of what they should do to secure their printers? Malpani: First of all, know your customer, understand their needs and what capabilities they desire from the printing systems today. The next generation of students value convenience over privacy and security. So the IT departments across universities need to think about how to meet the needs of their customer while ensuring best practices for security and compliance. It is critical to develop a comprehensive security policy, a regular audit schedule, to secure printers according to manufacturer’s recommendation, and to invest in solutions like secure print that not only provide convenience but also enhance security. Identity-aware systems definitely handle the challenges more effectively than traditional practices going forward. So it is important that the solutions we invest in also take into account the future trends in authentication and printing. {##Poll35 - How strong are your company’s defenses against cyber threats?##}

The PASS guidelines don’t just point to specific technologies; they address security issues and help guide school administrators to make their schools safer and more secure From K-12 to college campuses, schools need integrated solutions and proactive measures to lessen the potential of active shooters while targeting general loss prevention and security. The good news is that technology is available to address nearly every threat and challenge, and systems integrators and others have upped their game, providing comprehensive, proactive consultations to the education market. According to the Institute of Education Sciences and National Center for Education Statistics (NCES), schools continue to use technology increasingly to address security and safety challenges. Overall, there has been an ongoing increase in the use of technology in schools. For example, the NCES cites the percentage of schools that used one or more security cameras to monitor the school in 2013–14 (75 percent) was higher than it was in 2009–10 (61 percent) with other technologies on the upswing as well. PASS takes holistic security approach Security industry organisations, such as the National Systems Contractors Association, Cedar Rapids, Iowa, and the Security Industry Association, Silver Spring, Maryland, are working to establish realistic and effective guidelines for school security. The Partner Alliance for Safer Schools (PASS), powered by NSCA and SIA, released its K-12 security guidelines in April 2015 at ISC West in Las Vegas in an effort to make technology easier to implement and help schools become safer. The PASS guidelines Define threats common to schools at each educational level Offer recommendations on parental and community involvement Detail a layered security approach that combats common threats and mitigates risks related to active shooters Provide information for integrators, school administrators, resource officers, and IT staff on technology-focused solutions like video surveillance, duress alarms, and electronic access control Deliver scalable/tiered measures that administrators can implement based on available resources and local risk levels Advance Technology, Scarborough, Maine, as well as other systems integration firms, manufacturers and consultants, is a PASS-endorsing organisation, according to Rob Simopoulos, President, working with the organisation and others to promote unified efforts. PASS recently updated the initial guidelines to include a new position statement on classroom barricade devices. "It's critical for us to be involved in programs such as PASS," says Simopoulos. "Working together as a united front in the industry, we can help schools become proactive and help them become better prepared." "The guidelines and assessment tools from PASS are not designed to simply point schools towards specific technology. They are designed to take a broader brushstroke to challenges and issues and help guide school administrators through the steps they can take in making their schools safer and more secure,” he adds. Programme gaining traction with schools According to Chuck Wilson, NSCA Executive Director and a Steering Committee Director for PASS, the response to the programme has been extremely positive, and it continues to gain traction. “We see this as a great educational tool, a resource, a way to start a technology roadmap, and a way for schools to build an attainable budget. We have been inundated with requests to download the PASS School Security guidelines, and they are beginning to be used in the field.” The next step is the creation and dissemination of a PASS assessment tool and tool kits that piggyback with the guidelines. “With the PASS assessment tool, integrators can work with school officials to find out what technology they have in place, what can be enhanced or modified to meet the guidelines,and what they can budget for. The PASS tool kits will be custom-designed for the specific audience; for example, for school administrators it might provide information on how to write a grant or respond to a school referendum bond targeting security,” Wilson says. The PASS Steering Committee will meet at ISC West 2016 to address those items.

As the security industry continues to grow, recruiting must have more sophisticatedscreening and hiring processes, and a commitment to hiring quality personnel The physical security industry today is driving focus on finding the right talent. Deborah O’Mara, SourceSecurity.com's dealer/integrator correspondent, in an exclusive Q&A with Brent O’Bryan, Vice President of Training and Development for AlliedBarton Security Services, discuss the challenges that security companies face while recruiting top talent and practices the physical security industry should adopt to attract qualified security officers. Offering security training and education to hire top talent SourceSecurity.com: How important is it for the security industry to attract top talent today? What are some of the ways in which they should do this? O’Bryan: People want to join growth-oriented job sectors that offer continual training and advancement. The physical security industry and the systems integrator community can attract talent by demonstrating the path to leadership and the training and educational opportunities they offer. Physical security officer companies offer on-the-job training that is site-specific and customised for each client. The curriculum consists of numerous training modules covering various topics important to clients, the employee and the security industry in general. Ambitious employees can take advantage of a wide variety of courses and training, both online and in the classroom setting, from industry-specific curriculum to personal and professional development. The physical security sector demands that the security officers’ and managers’ qualifications merit the position. Today’s security officer requires a balance of formal education and industry-specific training to be competitive and effective in their position. Learning continues throughout the career of a security professional. Course work ranges from demanding advanced Master Security Officer courses, e-learning, scenario-based learning and executive leadership modules, classroom instruction and on-the-job training. Security officers receive significant and ongoing training. Training can include fire safety, terrorism awareness, emergency planning, and evacuation procedures. In addition, officers participate in industry-specific training geared to the market they serve whether it is a petrochemical installation, government facility, shopping mall, hospital, commercial building, residential complex, industrial facility or college. Security companies offer on-the-job training for their officers that is site-specificand customised for each clients’ needs Combining security technology and management experience SourceSecurity.com: What are some of the new and emerging disciplines that are needed, such as IT expertise, integrated systems expertise? O’Bryan: The physical security sector has benefited from advances in technology. Integrated technology solutions enable more complete and easily searchable databases for visitor logs, real-time incident reports and recordable security officer tours. Security officers monitor state-of-the-art security software and hardware, quickly identifying unusual activity enabling immediate responses. Digital devices and integrated video surveillance allow security officers on patrol to effectively monitor the entire facility. Additionally, security isn’t the only area of expertise needed in the security industry. The behind-the-scenes support and infrastructure that allow for seamless security programs require professionals in a variety of fields from IT to accounting, legal, HR and more. That, coupled with the business and management experience needed by security managers, positions this industry as a robust opportunity for job seekers looking for meaningful careers. Career advancement in the security industry SourceSecurity.com: What are some of the unique challenges to both the systems integration and end-user communities in attracting talent as the economy improves? O’Bryan: The physical security sector needs the current generation of high school and college graduates and returning military veterans to take a fresh look at this market as it presents meaningful career opportunities. As the security sector continues to evolve, we need to actively promote our growth and advancements so that professionals see value in a security career. SourceSecurity.com: What's important in particular with physical security providers to ensure they keep top talent, such as training, certification, other perks? O’Bryan: While many people don’t look at the physical security sector as a “glamour” field, the reality is that it is an industry that offers significant opportunity for education, growth and promotion. As the industry continues to grow, there is greater need for sophisticated recruiting, screening and hiring processes, as well as a strict commitment to hiring quality personnel who are a right fit for the position. The physical security sector actively promotes from within by encouraging continual training and education. Security officers must be trained and proficient in numerous security technologiesand systems integration to effectively monitor their facilities Employee engagement, recognition initiatives and formal employee feedback programs are all also critically important to retaining top talent. A strong learning culture is also essential. It is important that we, as an industry, invest in our people. At AlliedBarton, for example, in addition to the extensive training courses available to all employees, we also encourage continued learning through higher education and have partnered with several colleges and universities to offer tuition reduction programs to employees. Nurturing a leadership culture to prevent workplace violence SourceSecurity.com: Since workplace violence and active shooters are increasingly in the news, how can individual security companies be prepared in this area and perhaps also help their end-user customers in these areas? O’Bryan: Numerous studies over the years have proven the link between leadership and physical safety – especially at job sites where there is a higher risk of accidents, such as at industrial facilities. What has been less examined is the relationship between solid leadership and workplace violence prevention. Bill Whitmore, Chairman and CEO of AlliedBarton wrote “Potential Workplace Violence Prevention and Your Organisational Success,” which addresses this in great detail. We believe that strong and steady leadership is at the heart of workplace violence prevention. Any company that fails to embrace a leadership culture, with a definitive mandate on what defines leadership for each and every employee, will be more prone to an incident of workplace violence. In terms of helping our clients in their workplace violence prevention planning, every organisation should have a workplace violence prevention plan in place to help avoid a tragic event. Workplace violence happens every day and businesses that are prepared are better positioned to help prevent, respond and recover. We work with leaders at all levels to develop a plan that works best for their organisation since there is no one-size-fits-all approach.

Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American market, where there was ‘positive year-over-year growth’ in 2018 and ‘strong’ sales in Q1 this year, according to Eric Chen, General Manager of Hikvision USA and Hikvision Canada. HikCentral central management software The company’s U.S. focus is shifting from products to solution sales, with emphasis on ‘mid-market’ small- and medium-sized businesses (SMBs). The largest verticals are retail and education, and there are emerging opportunities in the cannabis market. Launch of the HikCentral central management software (CMS) is a component of the company’s solution-sales approach. Launch of the HikCentral central management software is a component of the company’s solution-sales approachMr. He acknowledges the growth of ‘anti-China sentiment’ in the United States and other parts of the world, which he says will impact Hikvision’s operations globally. Specifically, in the U.S., ‘political’ elements impacting Hikvision’s business include ongoing tariffs and a trade war, Congressional calls for export controls and sanctions, and a provision of the National Defense Authorization Act (NDAA) that bans use of Chinese video surveillance products in government applications. Specifying cybersecurity initiatives at ISC West In spite of it all, Hikvision’s message at the recent ISC West show was overwhelmingly positive, and the company also detailed cybersecurity initiatives they say put the Chinese company ahead of many competitors in the industry. Eric Chen came in as General Manager last year; he previously spent a decade working for Hikvision in China. Chen reports solid 18.8% year-over-year growth for Hikvision globally, totalling $7.4 billion last year. He notes the company saw 40% compounded growth between 2010 and 2018. Globally, there are 34,000 employees, 16,000 of whom are research and development (R&D) engineers. Hikvision’s expanding global footprint includes 46 international branches. There are three manufacturing facilities in China, in addition to one in India. HikRewards program for HDP customers At ISC West, Hikvision’s theme was ‘Focus on Your Success’, including introduction of the HikRewards program that provides rebates to HDP (Hikvision Dealer Partner) customers, their core dealer base. A new online Hikvision Knowledge Library for HDPs provides training and reference materials dealers can share with employees. A new tech centre, introduced in December, provides data sheets, product information, and support resources. There is also a North American R&D team headquartered in Montreal. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls A customer satisfaction survey launched in March provided good feedback from customers. “They know who to call if they have a problem,” says Chen. “We want to focus on making customers successful.” The success theme also extends to Hikvision employees, who are featured in videos describing their jobs and enthusiasm for Hikvision. There are some 400 employees in the North American operation. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls. Half of the booth was focussed on solutions, especially retail and education, and also gaming and commercial real estate. Security products displayed at ISC West A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS systemProduct highlights at the ISC West booth included the 32-megapixel PanoVu multi-sensor dome camera, whose 180-degree panoramic image was displayed on a 65-inch monitor. A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS system. Some products new to the North American market, including intercoms, turnstiles, emergency call stations, and under-vehicle inspection, were displayed. Hikvision’s deep learning products are moving into their second generation, including the ability to obscure private information on videos to comply with GDPR/privacy requirements (previewed at ISC West and released later in the year). Algorithm components of Hikvision’s DeepInMind artificial intelligence are being adapted into a platform called AcuSense for value-priced products, which can recognise a human or vehicle and help filter out false alarms. Also being adapted to products with lower price points are the ColorVu system that incorporates visible light LEDs to provide colour images at night, and DarkFighter low-light capabilities. Penetration testing of cameras and NVRs As a global manufacturer, Hikvision faces a high level of scrutiny about cybersecurity, which Mr. Chen says is “a good thing for us,” enabling them to highlight the steps they are taking to improve cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity In September 2017, Hikvision began working with third parties (including Rapid7) for penetration testing (ethical hacking) of its cameras and recorders. That same month, Hikvision set up a Cybersecurity Hotline open to anyone with questions about cybersecurity, including white-hat hackers and researchers. Even before that, Hikvision had an open-door policy on cybersecurity and a program for patching and disclosing responsibility. In February of 2018, Hikvision released a 40-page Cybersecurity White Paper describing cybersecurity testing and processes built into the software development lifecycle. That same month, Hikvision launched an Opened Source Code Transparency Center and offered an open invitation to anyone wanting to inspect Hikvision’s source code and let them know of any vulnerabilities. FIPS 140-2 certification by NIST Hikvision has also become a Common Vulnerabilities and Exposures (CVE) Numbering Authority (CNA), which ensures their patching and incident reporting programs have been reviewed by a CNA partnering company. Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVRsIn August, Hikvision received Federal Information Processing Standard (FIPS) 140-2 certification, a U.S. government encryption standard created by the National Institute of Standards and Technology (NIST). Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVR products. Davis said the FIPS 140-2 certification process began before the NDAA ban on use of Hikvision products in the U.S. government, and in any case is a standard that ensures a high level of encryption. “We wanted to make sure we had the same level of technology,” he says. “It was not to win over the government.” Making industry more cybersecure “We are really trying to have third parties test and certify our equipment,” adds Davis. “We are trying to be open and transparent. Education and awareness are key.” “We need the trust of customers in the security community,” says Mr. He. “No matter what, we have to follow the highest standards to offset the concerns and accusations.” In April 2018, Davis became a member of the Security Industry Association (SIA) Cybersecurity Advisory Board to help make the entire industry more cybersecure through education, awareness and standards. Hikvision has also joined the Forum of Incident Response and Security Teams (FIRST at first.org), a global cybersecurity incident response consortium that cooperatively handles computer security incidents and promotes incident prevention programs. Davis has presented Cybersecurity Road Shows in 22 cities in the United States and Canada, and also in Australia and New Zealand. The 90-minute presentations focus on education awareness around cybersecurity and seek to get attendees engaged and aware about cybersecurity in business and also in their homes.

Allegion, globally renowned provider of security products and solutions, has announced that the Schlage AD electronic locks, NDE networked wireless locks, LE networked wireless locks and MT multi-technology readers now support contactless student IDs in Apple Wallet. Allegion - CBORD collaboration Allegion worked with CBORD and Apple to enable a mobile credential leveraging the industry global standard NXP DESFire EV1 security technology to provide higher education campuses with an easy-to-implement solution for the enablement of contactless student IDs for iPhone and Apple Watch. The University of Tennessee, University of Vermont and University of San Francisco are among the first schools to leverage the solution. “A recent study from The Center for Generational Kinetics found that 95 percent of Gen Z owns a smartphone and being connected is their norm. Because of this, universities are tasked with meeting student preferences while also ensuring campus security,” said Jeff Koziol, Allegion business development manager, campus software partner. “Allegion is proud to expand its product features to provide higher education campuses seamless yet flexible security solutions, and an improved mobile access experience for students and faculty members alike.” Contactless student IDs Having contactless student IDs in Apple Wallet makes it easier and more convenient for students and faculty to access buildings like residence halls or the library, as well as make payments on and around campus for coffee, laundry and other purchases with iPhone and Apple Watch. Universities can remotely issue credentials over-the-air, and those credentials are protected by two-factor authentication and can be remotely deactivated by the student or university. MIFARE DESFire EV1 technology, supported by Allegion in this program, is the widely accepted open global standard "As an institution that values innovation, it's important to us that we are always adapting to the way students use technology to enhance the campus experience," said Chris Cimino, senior vice chancellor for finance and administration. "Being able to access your VolCard on your iPhone is one of the many ways UT is continuously improving to meet expectations for a modern campus.” MIFARE DESFire EV1 technology MIFARE DESFire EV1 technology, supported by Allegion in this program, is the widely accepted open global standard and one of the top solutions in contactless credentials. By leveraging Allegion and CBORD’s solution with DESFire, higher education campuses are now able to take advantage of an open architecture and work with various manufacturers without being locked into a siloed proprietary solution. This new capability is compatible with the following Schlage commercial solutions: AD electronic locks - Schlage AD-400 wireless locks were designed to reduce installation costs on interior access-controlled doors, such as student rooms, faculty offices, classrooms and lab spaces, while offering the adaptability to support future evolutions in technology. The AD-400 and AD-300 wired locks are available in cylindrical, mortise, mortise deadbolt and exit trim chassis options, and they integrate into popular physical electronic access control systems (PACS). NDE networked wireless cylindrical locks - NDE wireless locks integrate into popular electronic access control systems from PACS providers to bring the benefits of electronic access control deeper into university buildings. NDE packages the cylindrical lock, credential reader and access control sensors together in to a small footprint that is both easy to install on university campuses and affordable. LE networked wireless mortise locks - The LE design packages the mortise lock, credential reader and access control sensors together into a small footprint that is both elegant and affordable. They feature two sleek trim options with broad range of decorative lever choices to match the style of any residence hall. MT Multi-Technology readers - Schlage MT multi-technology readers are designed to simplify university access control solutions and allow a transition from proximity or magnetic stripe (on a physical student ID) to more secure, encrypted smart card technology or mobile credentials in the Apple Wallet. Schlage’s AD Series Locks This extended offering is the next wave in Allegion’s pursuit to work with other providers in the industry for digital credential rollout in universities. Recently, the company announced its collaboration with Transact to enable contactless student IDs in Apple Wallet through Schlage’s AD Series Locks at Mercer University.

HID Global, globally renowned trusted identity solutions provider, has announced support for Seos-enabled student IDs in Apple Wallet. Beginning this fall, students, faculty and staff at Clemson University will be able to add their IDs to Apple Wallet and use their iPhone and Apple Watch to access buildings on campus, purchase meals and much more. Seos-enabled student IDs “HID Global is excited to play an important role in creating transformative connected university experiences that make it easy for students to simply use their iPhone or Apple Watch to enjoy all that daily campus life has to offer,” said Stefan Widing, President and CEO with HID Global. HID’s technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students" Stefan adds, “HID’s broad range of technology and electronic locks from our parent company ASSA ABLOY are helping Clemson University students, faculty and staff take full advantage of convenient mobility applications. This fall, their Apple devices can be used for everything from entering buildings – such as residence halls and individual rooms – to buying meals, accessing the gym, and using secure print services and numerous other university resources.” iCLASS SE reader modules To support student IDs in Apple Wallet on iPhone and Apple Watch, HID provides Seos-enabled credentials, HID iCLASS SE and HID OMNIKEY readers, embedded HID iCLASS SE reader modules, and Corbin Russwin and SARGENT electronic locks from ASSA ABLOY. Through HID’s support of student IDs in Apple Wallet, Clemson students will be able to seamlessly access residence halls, libraries and fitness centers, buy lunch, make purchases at the university store, print documents and more by placing their iPhone or Apple Watch near a reader where contactless student ID cards are accepted. Contactless student IDs Contactless student IDs are supported on iPhone 6 and later and iPhone SE. On iPhone XS, iPhone XS Max, and iPhone XR, student IDs may still be used for up to five hours in power reserve mode when the iPhone battery needs to be charged. Student IDs in Apple Wallet are not only convenient, they also provide an extra level of security as students no longer have to worry about misplacing their physical card. School credential provisioning is protected by two factor authentication.

The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for residents. The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Gallagher Command Centre, together with the Aperio wireless locking technology, was selected as the University’s choice Aperio wireless locking technology A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Gallagher Command Centre integration The Gallagher Command Centre integration allows for the access key and student ID to be combined into one card, offering a number of benefits to both students and staff. Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Secure, authorised access control The simple act of swiping an access card automatically checks the student in and an attendance report can be instantly generated The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. Student security and tracking The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Combined access and student ID card “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.”

King’s College London, based in the centre of London in UK, is a world-leading university and a founding college of the renowned University of London. One of the oldest universities in England, it was established by King George IV and the Duke of Wellington in 1829, receiving its Royal Charter in the same year. Campus security and access control King’s College London had been using a variety of access control products to control and manage security across its multiple campuses. Its key requirement was a standardised access control system that could operate college-wide and be scaled to include new buildings and establishments. Also, considering the college campus is based in the heart of London, the threat of terrorism and active shooter incidents is a major concern for KCL, especially in more recent times where attacks have taken place extremely close to college buildings and campus. With thousands of students and employees to protect, the need to adopt the latest security features is essential in order for the college to keep all areas secure, in particular student accommodation, high security labs and research facilities. Gallagher access control solution Gallagher’s access control products were easily integrated with King’s College’s existing systems With Gallagher technology already successfully deployed in isolation at the university’s Guy’s and Strand campuses, it made sense to select Gallagher as the access control platform of choice for the entire college. Gallagher’s access control products were easily integrated with King’s College’s existing systems, including staff and student databases, and sources for cardholder information. This included the college’s enterprise Identity Management system, called FIM, which provides daily updates on joiners, movers and leavers to allow accurate decision-making by the security team. Additionally, Gallagher products were integrated to work alongside SITS, the college’s student management system, providing rapid updates of new students so that individual ID cards can be issued once the registration process is complete. Gallagher Mobile Connect app KCL has also invested in new mobile technology, with Gallagher readers that can be accessed via a mobile phone using the Gallagher Mobile Connect app. This will allow students and staff to conveniently access designated areas, control lighting, visitor access, and more. While it is still early days for the college using this technology, the system is adaptable and provides the ability to add features that meet future requirements. The overall benefits of the Gallagher security solution deployed at King’s have proved significant. Nick O’Donnell, Director of Estates and Facilities at King’s College London, says the Gallagher solution “improves service to King’s College’s facility users, especially its students, and reduces the college’s reputational risk by removing technical barriers to comprehensive security management.” Streamlining multiple security systems Streamlining the differing security systems used by individual campuses by introducing a college-wide standardised system has highlighted many additional advantages, including a considerable reduction in costs for training, special projects and operator skills. Gallagher integrations allow extra security features to connect to Gallagher Command Centre Gallagher integrations allow extra security features to connect to Gallagher Command Centre, creating a central administration system that keeps things simple to manage. Integrating with Aperio, for example, ensures doors are locked when people leave the room – providing peace of mind that rooms won’t be accidentally left open over night or during the weekend. Student and staff ID management Gallagher’s proven technology has boosted King’s College’s confidence in its electronic system. When there are alerts, the university’s security services can consult a single system and react quickly. Card holders are also now registered on one system, allowing tighter management of passes. Overall, the college reports fewer system failures, with better decision-making between its numerous estates and libraries, while multi-site students, staff and visitors have experienced easier card management.

Queensland University of Technology (QUT) is a major Australian university at the forefront of innovation and development in tertiary education. With a strong focus on research, technology, and sustainability, QUT has state-of-the-art facilities and equipment located across three campuses in Brisbane, as well as multiple remote research sites. With highly-valuable assets and facilities, open campuses, and a combined population of approximately 58,000 staff and students, it is imperative for QUT to have a robust yet discreet security and site management system operating 24/7. In 1995, QUT selected Gallagher as their technology partner to develop and implement a seamless security and site management solution. More than 20 years on, this partnership remains strong as QUT continues to seek new and innovative technology to manage their campuses and simplify operations. Intelligent access control readers QUT’s three campuses have diverse physical environments which are essentially open to the general public. One campus is situated between the Brisbane River and Brisbane Botanical Gardens, another is located in the centre of an urban retail village, residential area and high-school. “The QUT campuses, whilst tertiary education institutions, are open to the public. This open and accessible environment presents a challenge when trying to protect the people and property of QUT” says Tracey Bartlett, Security Systems Officer. We have high expectation of the Gallagher system to manage the security of the non-public domain" “We have high expectation of the Gallagher system to manage the security of the non-public domain whilst allowing staff, students and authorised visitors the access they require.” To do this, QUT operates 1500 intelligent access control readers across their sites. Integration with Command Centre With the readers communicating directly with Gallagher’s site management software platform, Command Centre, QUT is able to manage, monitor, and report on facility access. “We have buildings that are open until 10pm and others that are accessible 24 hours a day, 7 days a week.” says Bartlett. “Our security staff in the CMS (Central Monitoring Stations) are able to create building and cardholder schedules, quickly lock down areas, grant immediate access and generate report. These reports assist the QUT Space Management Team on exactly how and when our facilities are being used.” Key objectives Secure multiple campuses that have open perimeters Protect staff and students and assets Ensure quick identification and response to alarms from multiple systems Streamline cardholder administration processes Staff and students security The safety of students and staff is the number one priority for QUT and the university works hard to ensure they operate safe and secure campuses. Through Gallagher’s site management solution, QUT is able to integrate multiple systems – including emergency control points and alarms for temperature change, fire, and flooding - and feed the information into Command Centre. Having one central monitoring platform ensures staff quickly identify, locate, and respond to any potential risks on campus. CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system" “Our CMS team operates 24/7, of CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system, have a complete view of what’s happening on site. They are then able to direct the field staff to areas of the campus that need attention,” says Bartlett. Ease-to-use software With tens of thousands of cardholders, all with ever-changing access needs, QUT requires a large number of staff to be able to administer and manager cardholder profiles within Command Centre. “The feedback from staff new to the CMS have commented that Command Centre is very easy to use software and they’re surprised at just what the system can do.” says Bartlett. In addition to streamlining the administration processes involved in cardholder management, Gallagher’s system also streamlines operations for QUT. More than just a card controlling physical access, QUT’s cards act as staff and student IDs, are used to operate printers and borrow from the library and can be used to monitor time and attendance. Through Command Centre, audit trails are generated for quick and easy reporting on each card function. Site management software As a technology focused university, QUT continuously reviews and implements new systems and technology as they become available. In order to keep up with the very latest site management software available from Gallagher, QUT opts for an ongoing Software Maintenance agreement. “We’ll continue to welcome the opportunity to embrace Gallagher’s latest products as we are confident, they will meet our needs” says Bartlett.

At the University of Tennessee, Knoxville, the Technology Integration Services department provides infrastructure, customer service and web application support to the faculty, staff, students, and units of the College of Business. Its focus is to facilitate the use of the campus infrastructure and support while adding complementary infrastructure and services to meet the unique needs of the college. The college took a very innovative approach to operating and securing its 174,000sq ft state of the art Haslam Business Building. The technologically advanced facility incorporates over 40 meeting rooms and needed a way to efficiently schedule and fill classrooms and conference space, yet maintain security and control. Physical access control CSC identified the Gallagher security management platform as the best fit for the foundation of the system The university had previously used an antiquated access control and security system across the campus, and realised it did not meet the demands of this new high-tech facility. Ramsey Valentine, Director of Technology for the College of Business, turned to WWR Engineering of Knoxville, and Coactive Systems (CSC) of Canton, Ohio to design and deploy a state-of-the-art integrated security business solution. The difficulty involved in deploying this solution was that certain components, like physical access control, were readily available, but other components such as digital signage information kiosks and the integration of all components of the system, were not off-the-shelf. CSC’s Brad Green and John Kortis worked with Director Valentine to understand the college’s specific needs and develop a solution that exceeded their expectations. CSC identified the Gallagher security management platform as the best fit for the foundation of the system. Application programming interface Gallagher systems are installed in approximately 90 percent of Australia’s and New Zealand’s universities. With proven strength in the tertiary market internationally, the Gallagher system was selected because of its open architecture, application programming interface, and published software developer’s kit. CSC also teamed with the local office of Simplex Grinnell. Led by Mitch Hall, Simplex was the contractor responsible for the assembly and installation of the Gallagher security system and the kiosks provided by CSC. WWR was responsible for the engineering drawings and interface to the existing security systems. The College utilises Meeting Room Manager from NetSimplicity for room scheduling; CSC created an integration from Meeting Room Manager with Gallagher Command Centre software. CSC also designed and custom manufactured the 42 kiosks that the college uses at each classroom and in meeting room areas. Door position switches Use of the kiosk requires a valid access card carried by all students and faculty The kiosks are the user-interface to the ‘system’ for room access and scheduling. Use of the kiosk requires a valid access card carried by all students and faculty. Each touch-screen kiosk contains digital signage showing the classroom name and detailed information about the room schedule and its status. Users can also access current weather, news, and stock information via the touch screen. The kiosk may be programmed to display emergency messages and egress data if needed. The kiosks are connected to the college’s network on which Gallagher Command Centre resides. The Gallagher system controls and monitors the door functionality including electric lockset and door position switches. Meeting Room Manager is utilised by staff to schedule rooms for classes and assign students via the campus intranet. Gallagher server and controller application programming interfaces extend the functionality and flexibility of the Gallagher system as the platform for integration. Providing technology solutions Utilisation of the integrated system provides continuous communications security and access control for the college, while allowing students unencumbered access to the meeting rooms and classrooms. Gallagher would like to acknowledge the support of the University of Tennessee and their security partners Coactive Systems of Canton and Simplex Grinnell, Knoxville in the development of this in-site study. CSC is a full service IT integration company providing technology solutions for audio, video, data, voice, dispatch, asset management, inventory, kiosks, security, communication, insurance, retail and medical systems. CSC’s services include custom software development, system installation, maintenance and cabling. Photos reproduced with permission from University of Tennessee.