Corps Security saw a massive upsurge in number of healthcare organisations procuring its services Corps Security, the leading provider of specialist security services, is celebrating another highly successful financial year, which saw it increase its customer contract base by 25 per cent. As well as achieving a number of prestigious new account wins, the company also maintained its exceptional contract retention rates, with 94 per cent of all contracts retained with only building closures accounting for the remaining 6%. While already operating across a diverse range of vertical sectors, Corps Security saw a massive upsurge in the number of healthcare related organisations procuring its services. The company also strengthened its foothold in the financial, local government, research, utilities, arts and leisure sectors, thanks to its unique ability to offer solutions that combine manned guarding, surveillance technology and remote monitoring. It has also reported high demand from facilities management (FM) organisations requiring specialist services. Increased levels of business Thanks to a growing awareness of the advantages of security monitoring, Corps Monitoring has also reported increased levels of business. Utilising state-of-the-art technology, Corps Monitoring provides remote CCTV monitoring, alarm receiving, environmental monitoring and call centre management. It also specialises in lone worker monitoring and Corps Security’s innovative CorpsGuard next generation smartphone app, which provides enhanced levels of personal safety for individuals, has recently been the subject of a significant order from a major international airline. While the economic recovery has been a welcome relief for organisations of all sizes, the ever-present terrorist threat means that they need to be extra vigilant in keeping people, property and assets safe, and not just view security as a commodity purchase. Security providers therefore need to demonstrate the highest levels of service along with excellent value for money. Corps Security believes that its ability to offer its customers robust, effective and personally tailored solutions that meet their specific needs is more in demand than ever. Key factor of success - investment in employees Customer feedback suggests one of the key factors in Corps Security’s recent success is its investment in its employees. This ensures that it retains the highest caliber personnel who, with the requisite knowledge and skills, can enhance their careers and exemplify the company’s 150 year old ethos of 'loyalty, integrity, service'. As well as a Colleague Charter, which is based around the acronym PRIDE – promise, respect and recognition, information, development and envoys – employees also have access to the award winning Securing Success and Securing Excellence programmes, which have been developed in conjunction with subject matter experts from across the business. "More organisations than ever before are recognising the importance of high quality security provision and are addressing this need in a more considered and professional way," commented Peter Webster, Chief Executive at Corps Security. "This means that our long-established messages are resonating with an increasing number of clients, who want to work with a specialist security services provider that offers the value and service that they demand. It vindicates our approach to all aspects of our operation and we intend to build on the highly encouraging performance of the business over recent years."
Clarence Hyman was nominated due to his ability to consistently deliver an outstanding level of customer service Corps Security, the leading provider of specialist security solutions, is celebrating after one of its officers was named as a winner in the British Security Industry Association’s (BSIA) Regional Security Personnel Awards 2015. 35-year-old Clarence Hyman emerged victorious as Best Newcomer in the London regional heat and is now in contention for the national award, which will be presented at the BSIA’s Annual Lunch on 15th July. Now in their seventeenth year, the Security Personnel Awards mark the achievements and contributions made by those working in the UK’s private security industry. James Kelly, Chief Executive of the BSIA, said, ‘Each year, the Security Personnel Awards serve to demonstrate the high calibre of individuals employed within our industry.’ Clarence performance at Corps Since joining Corps Security in 2013 Clarence has made an overwhelmingly positive impression amongst colleagues and customers alike. He was nominated for the Best Newcomer award due to his ability to consistently deliver an outstanding level of customer service and raise the performance of others in the teams he works alongside. Always willing to share his knowledge, he provides voluntary mentoring for new recruits or younger members of the organisation, in order to make them feel welcome and to ensure that they conduct their duties in the correct manner. Commenting on his award, Clarence said, ‘I’m delighted to have been presented with this prestigious accolade and to have my work for Corps Security recognised in this way. Since joining the company I have been encouraged to learn as much as I can about the security industry. The first-class training and skills development that I have been given has provided me with the impetus to go as far as I possibly can in my chosen career.’ Due to his ‘can-do’ attitude, many of Corps Security’s customers have requested that Clarence remains on their sites as a part of a permanent team. They have all remarked upon his approachable personality and ability to perform his role in a way that personifies the Corps Security ethos. Peter Webster about winning BSIA's award ‘It is hard to believe that someone who is as new to the industry as Clarence is able to perform his duties with such professionalism, skill and dedication,’ commented Peter Webster, Corps Security’s Chief Executive. ‘We are incredibly proud of him for winning the hotly contested BSIA Regional Security Personnel Award for Best Newcomer and wish him all the best for the national competition.’
Rob joined Corps in 2011 as a Business Development Manager & was promoted later Rob Hill has been appointed Commercial Director for leading specialist security solutions provider, Corps Security. Rob joined Corps in 2011 as a Business Development Manager and was subsequently promoted through two managerial roles before taking this current position on the Senior Management Team. Role for Rob Hill As Commercial Director, Rob is responsible for leading the review, development and implementation of all business management systems and procedures to ensure they enable the business to manage the risks that it accepts through its contracts whilst maintaining commercial viability. He will also oversee a number of National Accounts and is responsible for the maintenance, development and review of all significant buying activities related to the operation of the business. Comments Rob comments: “Corps Security has always been a great company to work for - its founding principle of caring for its people really resonates with our clients and manifests itself in the unparalleled levels of service delivered by our colleagues every day. We are living through particularly exciting times at the moment, having added an exceptional amount of new business to our portfolio over recent months, including prestigious household names. This, together with our continuing programme of innovation, which has been very well received by the market, means I expect to be kept extremely busy, but relish the challenge!” According to CEO, Peter Webster: “Rob has always been a great asset to this company and I am delighted to welcome him to the Senior Management Team where I’m sure his creative input will be greatly valued”.
Davies will be responsible for implementing a strategic growth plan, and adopting a new market approach for its electronic security services division Corps Security is pleased to announce the appointment of Ralph Davies as Business Development Director for its Corps Monitoring business. He will be responsible for developing and implementing a strategic growth plan, increasing revenue and adopting a new market approach for its electronic security services division. Davies has been involved in delivering the highest profile security and building control projects within the UK over the last 20 years, working for some of the largest corporates within this space. His background is as a strategist and he will be expanding upon the business sectors that the company currently addresses. When asked about his reason for choosing to work with Corps Security, Ralph said: “The opportunity to be able to influence and mould a developing market for Corps was a key factor for my decision. My approach will focus on advising customers on ways they can improve business technology and realise a better return on investment”. Ralph is hoping to use his skill set, which combines intelligent building solutions with advanced security monitoring, in order to really make a difference at Corps. He continues: “The technology that Corps Security employs within its monitoring centre is probably the best I’ve seen, focusing on open system technologies, which will provide the team and I with so many opportunities to grow the business. The company also truly values its employees, evidenced by its award winning Colleague Charter that sets out its unique ‘circle of care’”. According to CEO, Peter Webster: “Ralph is a very welcome addition to our team and I am looking forward to his creative input that I am sure will have a really positive impact on our business.”