Hicking Building RTM Company Ltd has teamed up with Videx Security and Joes UK Limited to solve a major door entry issue for a large residential complex. The Hicking Building Ltd. is a Nottingham-based development comprising 329 self-contained flats, managed by property agents Walton and Allen. Many residents were struggling with a call issue because the existing intercom system developed a fault which meant residents weren’t receiving calls from the system panels. Because of this, tenants were missing visitors and deliveries with people thinking they weren’t home. Videx GSM 4812 intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system that would also work in conjunction with the existing access control system, where the fob entry element of this was working normally. Joe, who owns and manages Joes UK Ltd., said “The system installed is a very old system and we were struggling to source the repair parts needed to fix the calling issue tenants were experiencing. To fix the problem and reduce the risk of the issue happening again, I recommended the installation of a digital audio GSM 4812 intercom system by Videx that could work concurrently with the fob entry function of the existing solution.” He adds, “With the Videx GSM 4812, when someone calls a specific apartment the call is automatically directed to a registered phone number of the tenant’s, which is usually their smartphone. They now will never miss that important visitor or delivery and are made aware of who has visited even when they are not there and can authorise entry if they wish, while away from their home.” Parallel operations with software-based fob entry solution The Videx system works alongside the existing software-based fob entry solution that residents have used for many years. Mobile phones are now the handset of choice for the majority of people and as they are enabled with Wi-Fi calling, there’s no need to worry about poor mobile signal. If the existing fob system also developed a fault and stopped working, the Videx GSM system includes a preinstalled fob reader so it would be easy to switch this over to the GSM solution. Mark Gibbon, Sales Manager at Videx Security, said “The GSM system is the ultimate entry system of convenience that also provides maximum security too. There’s no infrastructure or wiring involved; it’s very easy to set up and use.” The GSM system is the ultimate entry system of convenience that also provides maximum security Mark adds, “It’s a win-win situation for both the resident and management company because it means residents won’t have to stay home waiting for a delivery, or miss a visitor, as they can answer the call to their apartment from anywhere in the world. For management companies, our GSM solution offers a fixed cost and minimises the risk of call outs because there’s no handset maintenance involved.” Remote event log with online access A really useful feature of the GSM system is that it also carries a new remote event log that can be accessed online, allowing events to be viewed in real time, on the move via a phone, tablet/laptop. It’s a great security feature because it’s where a record is kept of calls, gate/door openings and much more. What’s also useful is that alerts can be programmed where an email will be sent should that alert be triggered. For example, if the gate or door is opened out of normal hours or if the registered number for a flat or property is changed too frequently - any unusual activity is flagged.
Videx expands its presence with Protectorcomms at student accommodation in Cardiff University Videx, provider of door entry systems, has recently fitted out a large scale student accommodation development in partnership with Welsh installation company Protectorcomms for Cardiff University students. The development consists of 320 apartments as part of an ongoing accommodation project, which is designed for those who have chosen to live and study in Cardiff City. VX2200 digital door entry system Talking about the project, Mark Gibbon, Midlands and Wales Sale Manager at Videx, said, “In partnership with Protectorcomms, we recommended and installed our flagship VX2200 digital door entry system to ensure the safety and security of students but also allow easy and convenient access. It was a large scale and complex project but by working closely with Protectorcomms we ensured that any issues faced or challenges presented were overcome quickly and smoothly. The appropriate requirements - physical, technological and legal - were met and the door entry installation was completed successfully.” Secure and easy access solution The 320 apartments are within a high-end student accommodation building that includes a cinema, party room, games room and events calendar, laundry room, quiet study areas, courtyard garden and lots of state of the art communal chilling out areas. Lloyd Harding, Technical Director at Protectorcomms, added, “We have looked to Videx on several occasions over the years to provide reliable and robust intercom systems for both construction and retro-fit projects we have undertaken. We have always found their equipment and support to be of a first class nature.”