Fraud, high operating costs and scarce business intelligence data – these are the challenges the industry pioneer Dallmeier addressed with its ‘Smart Casino Solutions’ at ICE London 2019. Dallmeier’s combination of video technology and artificial intelligence (AI) to improve profitability of the three essential casino areas – gaming, surveillance, and marketing – led to an extremely positive response from ICE visitors. Dallmeier’s Casino Automation Technology (CAT) is the first gaming automation system that is live in a productive environment. It is currently available for Baccarat and Blackjack and uses AI technologies and standard Full HD IP cameras to recognise chips and cards, provide real-time information about bet position and bet value, game pace and float value etc. CAT allows for a highly increased game pace, a much more effective protection from fraud and an accurate player rating CAT allows for a highly increased game pace, a much more effective protection from fraud and an accurate player rating, to name just a few key functionalities. Combining CCTV technology with AI Konrad Hechtbauer, managing director of Dallmeier International, states: “We were especially happy to hear from our visitors that they appreciate our approach to build on established, existing technology – i.e. CCTV – and combine it with artificial intelligence applications. With CAT, we open up a treasure of data that finally allow them to make much more informed decisions to maximise their profitability regarding table games.” Many casinos still install huge numbers of PTZ and fisheye cameras, creating a more and more complex environment with questionable image quality and security effect. With the new 360-degree version of Dallmeier patented Panomera camera technology, casino operators can cover much larger areas with the same number of operators while at the same time significantly improving overall security due to a 360-degree, high resolution view of the overall scene. In case of an incident, multiple operators can zoom in at the same time resolving complex scenarios – but without losing the overall picture both in live and recording as it is the case with PTZ cameras. Achieving security goals at lower cost With our new 360-degree solution, customers achieve their security goals better at a lower cost" Konrad Hechtbauer states: “Despite all the great options that AI-based gaming automation technologies like our CAT system offer, casinos still have to fulfil their requirements for classical security and safety. With our new 360-degree solution, customers achieve their security goals better at a lower cost. And at the same time lay the foundation to use the very same cameras as ‘optical data sensors’ for all sorts of business intelligence applications. Quite a few of our booth visitors told us that with Dallmeier’s new 360-degree-version of the Panomera camera technology, they finally see the chance to save their casinos money in a field that is commonly known as a ‘cost driver’.” Improving overall profitability By intelligently combining video technology-based functions (e.g. people counting, crowd analysis, face recognition and many more) with AI based gaming automation technologies and other analysis techniques, casinos can significantly improve their overall profitability. Konrad Hechtbauer explains: “Gathering, analysing and understanding those data help casinos better plan their business and make more informed decisions based on the behaviour and preferences of their visitors and players.”
Dallmeier, a worldwide acknowledged solutions provider for the casino industry, has just returned from G2E Asia show where the company has had a successful launch of their new innovative Smart Casino Solutions, extremely well received by the visitors. Smart Casino Solutions “In recent years we have worked diligently and invested heavily in Research and Development, aiming to create innovative flexible solutions for the gaming industry as a whole, delivering comprehensive real-time hands on results.”, said Konrad Hechtbauer, Project & Application Development Director of Dallmeier Electronic and Managing Director of Dallmeier International. “We aim to establish ourselves as a complete turnkey solution provider with a wide offering of innovative Smart Casino products, that can easily be combined or presented as individual modules and/or interfaced with third party technologies to meet the needs of the end user in their environment.” Dallmeier’s vision is to create innovative operational systems which could in real-time manage different business areas and concepts Dallmeier’s vision is to create innovative operational systems which could in real-time manage different business areas and concepts, giving the operators complete control of all areas of their properties, such as Gaming, Security, Surveillance, Hotel, Retail and Strategic Marketing, etc. “Security, traceability, overall operations’ management from every angle and aspect, and a complete detailed analysis of the obtained data are the key elements building our innovative systems”, added Konrad Hechtbauer. During G2E show Dallmeier’s Casino Team had conducted dedicated personal demonstrations, where invited guests could see and experience all new developments recently introduced by the company. Advanced surveillance technologies “For years Dallmeier was worldwide known for their advanced surveillance technology and we are now ready to pursue different business opportunities and strategies, aiming to place Dallmeier as a leading strategic partner for the casino operators. In the coming years we’ll continue to develop our product offering to support overall casino operations management, creating new systems for live gaming, solutions for various security aspects, and options and modules to enhance operators’ strategic marketing”, finished saying Konrad Hechtbauer.
Dallmeier, a solutions provider for the casino industry, has announced that the recent ICE show in London was extremely positive for the company. “Our new CAT product was extremely well received by the major European casino operators who had attended live product demonstrations during the show,” said Konrad Hechtbauer, Dallmeier’s Project & Application Development Director. “This successful show edition has proven to us our plans to extend our CAT product offering into EMEA markets in 2018, with our product portfolio being increased with new additional solutions in the coming months.” At the show, Dallmeier’s Casino Division team presented for the first time in Europe their brand new innovative Casino Automation Technology (CAT) dedicated to live gaming and table gaming automation, which Dallmeier has recently successfully carried out numerous tests in live casino environments and has proven to be an accurate, secure and market-ready product. Flexible table game analysis solution The main function of CAT is overall table game tracking and real-time player rating. The advanced system was created to help casino operators to increase profits, mitigate risks, protect gaming table integrity, streamline operations via real-time data analysis, achieve gaming floor transparency and help casino operations understand gaming table performance as well as reduce labour costs and minimise human fallibility. Dallmeier’s CAT is easy to integrate and install, doesn’t require additional sensors, is not CMS system specific, does not depend on RFID technology (but can integrate with it), interfaces and operates with any smart dealing shoe, uses standard CCTV cameras and is not system specific. During these past years Dallmeier has invested heavily in their R&D, aiming to develop the best flexible solution for the gaming industry related to overall game tracking and real-time player analysis. The company has closely worked with its customers in developing their system, to be confident the product would best match the operators’ needs and expectations. CAT is an overall table management system and the produced data can be used in many fields of the casino operations, such as marketing, gaming and surveillance, to name but a few.