Interphone has published a security system and building technology whitepaper to help developers, contractors, installers and managing agents better understand their responsibilities regarding the General Data Protection Regulation (GDPR). The in-depth report, titled A guide to GDPR compliance for the commercial residential marketplace, has been produced jointly with legal training specialist Woolven and Brown to provide an industry-specific look at the data protection and privacy law. GDPR and Data Protection Act 2018 “Security systems and building technologies now hold personal data in many hidden places, so organisations within the commercial residential marketplace need to know what they can and cannot do in relation to holding this information based on the laws that are in place,” explains Charlotte Woolven-Brown, Managing Director of Woolven and Brown Ltd. “The exact requirements can often be confusing, so this guide is designed to help property professionals understand what the GDPR and the Data Protection Act 2018 are and how they apply to their property businesses.” Product-specific policy requirements The white paper provides an introduction to the GDPR, outlining the main considerations for commercial residential property organisations and the impact it may have on them. The guide also covers product-specific policy requirements for those security systems and building technologies that either hold a lot of data or share data with a third party. This includes CCTV, automatic number plate recognition (ANPR), biometrics, voice recognition, door entry and access control. Process and manage data “The GDPR and the Data Protection Act 2018 have changed the manner in which we process and manage data. Failure to comply could be extremely damaging in terms of potential fines and the threat of civil action, while adverse publicity risks significant damage to the reputation of an organisation.” “The advice to property businesses is clear, understand your responsibilities and get it right from the start,” concludes Woolven-Brown. Seeking clarification Julian Synett, CEO of Interphone Limited commented, “Since the introduction of the GDPR, we have had developers, contractors, installers and managing agents seeking clarification on their compliance requirements for the security systems and building technology we develop, install and maintain.” “This suggests there is still a lack of clarity about what is needed, so we have created this white paper to help answer many of the GDPR questions that property businesses currently have.”
Interphone has teamed up with Dahua Technology, a global video surveillance specialist, to help private and public sector organisations create a safer in-building environment and experience as COVID-19 restrictions are lifted. As an accredited Dahua Integrator Partner, Interphone will have access to the latest innovations in thermal access control, temperature monitoring, people counting and flow control, which will be used to develop epidemic safety protection solutions all types of premises. Prevention and control measures “These technology solutions will assist in the identification of those persons who may be unwell, while controlling the flow of people in and out of buildings,” explains Julian Synett, CEO of Interphone Limited. Julian adds, “They will support effective prevention and control measures that will be required moving forward to protect occupants and visitors, as well as reduce the staffing requirement to carry out these monitoring and control functions at entrances and exits.” Temperature monitoring cameras Interphone will now have a range of temperature monitoring cameras available that includes free-standing, wall-mounted and integrated turnstile-mounted options. They are accurate up to a distance of three metres and to within ±0.3-0.5 degrees centigrade. They can be located at any entrance, all with easy installation and flexible deployment, to provide fast and non-contact screening, with extremely high passage efficiency. In fact, it takes just 0.2 seconds per person to identify any abnormal temperature and, if required, whether someone is not wearing a face mask. AI-powered people counting camera AI-powered people counting camera will be able to automatically and accurately calculate numbers in real-time Meanwhile, an AI-powered people counting camera will be able to automatically and accurately calculate numbers in real-time for those organisations that require limited people flow in and out of buildings. It will provide full visibility and control of the amount of people entering a building, making it possible to avoid congestion, maintain social distancing and mitigate the risk of infection and spread of the pandemic. Flow control solution When the number of people reaches a set limit, the flow control solution changes the digital signage located at the entrance, using a traffic light-style system, to automatically manage the movement of people. Anyone entering the building is alerted that the maximum capacity has been reached and asked to wait until space is available. As a result, there is no need to have added security staff located at the door to manually count people in and out of the building, which can help reduce workforce overheads and improve management efficiency. Epidemic safety protection solutions Synett further said, “With the world coming to terms with the impact of the COVID-19 pandemic, public and private sector organisations now face the challenge of how they operate in a safe, responsible and efficient manner as restrictions are lifted.” “Our epidemic safety protection solutions are suitable for any premises, so property operators and managers can take advantage of them to create a safer in-building environment and experience,” concludes Synett.
The biometric solution will increase overall security throughout the development Interphone, the leading security systems and building technology integrator, has implemented an advanced biometric access solution at an exclusive Canary Wharf residential development. The company was chosen to upgrade the existing door entry and access installation at The Landmark following concerns regarding the security risks posed by cloned, lost or redundant key cards. The Landmark, created by renowned architectural visionaries Squire and Partners, comprises a total of 646 apartments across two towers. Situated just two minutes from one of London’s key financial centres and just outside the Police checkpoint, safety and security are of paramount importance for the 2,000 residents at the prestigious development. However, it was essential that the investment was implemented within a tight budget, so the technology had to be installed and integrated with the existing access control system. Highly-reliable multispectral imaging scanners Interphone replaced all existing card readers, which were in operation across all front and rear entrances as well the gym, health club, bike cages and bin stores. The new biometric readers take advantage of highly-reliable multispectral imaging scanners that quickly identify a registered fingerprint. Meanwhile the controllers of the access system were updated to allow network connectivity, so that the management and enrolment of fingerprint data could be handled at any network point within the building complex. The biometric solution will not only increase overall security throughout the development, but will also help monitor who has access to the gym. This will ensure that only residents who have completed the safety induction course can use the gym, while preventing the sharing of key cards and fobs with non-residents to gain unauthorised access. Using latest fingerprint reading technology Rob Howell, Estate Manager at The Landmark: “We were looking for a safe and secure access solution that would work alongside our existing systems. Interphone was able to create and install an advanced biometric solution that is highly effective, cost efficient and meets our precise needs. We are now benefitting from fast, reliable and secure access both internally and externally.” Julian Synett, Managing Director of Interphone said: “Using the latest fingerprint reading technology we have been able to create a sophisticated security solution, which addressed concerns that had arisen over card cloning and the ease of obtaining copied or unused access cards. Using our unrivalled expertise within the marketplace, we were also able to design, and deploy this technically-advanced biometric solution cost effectively within strict financial guidelines.”
The whole of Comelit’s ViP access control suite is focused on functionality and ease of use Working with security systems and building technology integrator Interphone Limited, Comelit has supplied its ViP video entry system for 193 high-end apartments at Queensmead Terrace in the St John’s Wood area of London, near Lord’s Cricket Ground. Challenges The installation was a retrofit project where cabling options were limited and there was a need to minimise engineering time on site to reduce disturbance for residents. Queensmead Terrace is a multi-block site; the specific layout meant taking a peer-to-peer approach since individual entrance panels and concierge stations could not run back to a central point. Interphone also required a system where every entrance panel, concierge station and internal monitor would have its own IP address, could be placed anywhere on the network and was capable of communicating with other units throughout the complex, without the use of a server. The site layout necessitated long cable runs of up to 250 metres, so Interphone used Comelit network switches to achieve this. Justin Hawkesford, Operations Manager, Comelit UK, said: “A key challenge at Queensmead Terrace was linking individual blocks with a concierge system and few of our competitors could have offered a peer-to-peer option. Comelit excels at retrofits of this kind that are well suited to our IP products. We not only met, but also exceeded the client’s high expectations on this project. Bespoke manufacture was the only means of preserving the aesthetic appearance of the exterior.” Bespoke stainless steel video entrance panels The client’s demanding brief included the ability to record all video and audio calls made to and from the entrance panels. The logging solution also had to provide information about the various actions resulting from each call, such as ‘door released’ and a time date stamping function was also specified. Comelit met the client’s need to fill the voids left by the previous equipment by manufacturing bespoke stainless steel video entrance panels. These panels are flush-mounted outside the nine sites at Queensmead Terrace and can be remotely configured using an Ethernet port connection. Crucially, the Comelit system allows residents to receive calls from the entrance panels direct to a smartphone or tablet when they are off-site or even abroad. They can also grant or refuse access if they are away and families can have multiple remote users. As an IP system, Comelit’s ViP range allows integrators to carry out maintenance, system health checks and pre-installation configuration remotely. This reduces costs and minimises disruption to everyday activity at the location. Concierges are also able to send text or image messages to an individual apartment, group of apartments or all residents. Ringtone Customisation and other features Comelit gives installers options for mixing and matching components across a whole complex in order to meet specific needs. Inside the apartments at Queensmead Terrace, residents use either the 7” Stelle touchscreen monitor or the 3.5” Smart monitor. Both units simplify essential functions, such as lock release, and can be operated hands-free. They optimise image quality by offering precise adjustment of colour and contrast, and there is ample scope for ringtone customisation, as well as precise volume control. A special ‘doctor’ function allows users who are unwell and know that their next visitor will be a trusted health worker, to set the entrance panel so that access will be granted without interaction at the internal monitor. Facility managers using ViP can configure the system to allow automatic entry for known couriers and contractors. They are also able to fine-tune these access rights for defined areas. The apartment monitors can be configured to send alarm calls to the concierge on receipt of an input from a leak detection unit or panic button for example. Residents can also record a message to be played through the entrance panel if they are out or do not wish to be disturbed. The whole of Comelit’s ViP access control suite is focused on functionality and ease of use. Julian Synett, Managing Director of Interphone, commented: “We are delighted to be working in partnership with Comelit, which combines our integration expertise with their leading technology solutions. As a result, we have implemented a complete refurbishment project including all new cabling, monitors, handsets, control equipment and panels, helping to create a more secure environment and enhance the quality of life within the estate.”