BCD International, the global video data infrastructure manufacturer comprised of BCDVideo, Video Storage Solutions (VSS), and BCDOEM, announced its Harmonize iDRAC plug-in integration with Milestone Systems XProtect® video management software (VMS). iDRAC, which stands for Integrated Dell Remote Access Controller, is a health monitoring agent for secure remote and local server management, powered by Dell Technologies, that resides on BCD servers and appliances. BCD has taken the iDRAC service and tightly integrated it with XProtect® so that hardware events, notifications and alarms are now presented within the VMS. Now, end-users and system integrators can monitor iDRAC features, such as hard disk status, temperatures, fan speed and power supplies, through XProtect®. BCDVideo and VSS appliances will be available with the Harmonize iDRAC plug-in with XProtect® beginning May 2021. BCD Harmonize iDRAC API Continuing to expand its technological prowess from its foundation in 1999 as a provider of high-availability IT servers to Fortune 500 companies to the pioneering provider of purpose-built video appliances in the surveillance security market, BCD remains committed to delivering the best user experience and value to its customer base. BCD achieves this by adding integrations that are available only through BCD’s purpose-built appliances, as standard features on all of its related appliances. The Harmonize iDRAC plug-in for XProtect® is just one of the notable offerings under BCD’s Harmonize portfolio of software solutions. How the integration works is BCD’s Harmonize software suite ingests the iDRAC API and listens for specific events, such as drive failure, and shares this critical system information in real-time to operators. The integration ultimately empowers end-users and system integrators to be ahead of failures and proactively manage any server crashes that may happen. It also gives them insight as to how well or poor the server resources are being utilised by being able to monitor central processing unit (CPU) and random access memory (RAM) consumption. Milestone’s XProtect This has been the missing link for the complete visibility of the health of the Milestone solution" “The BCD Harmonize iDRAC plug-in with Milestone’s XProtect® software is a game changer,” said Andrew Hubble, Managing Director, APAC at BCD International. “BCD’s unique innovation completes the integrated relationship of the BCD appliance and the XProtect® software to provide the ability to receive alarms from both BCD’s appliance and Milestone’s software via the XProtect® graphic user interface.” “This has been the missing link for the complete visibility of the health of the Milestone solution. Additionally, the Harmonize iDRAC plug-in now gives users basic configuration of the BCD appliance along with Milestone’s software, providing better return on investment, competitiveness, and user experience for customers and their supporting system integrators.” As video is mission critical, there has been strong demand for remote server management and health monitoring technologies from a single application across the industry. Any issue that arises from the video surveillance platform should be handled with the same importance as a camera tamper event, a door forced the issue in an access control system, or complex analytics setting. Those events are immediately pushed to an operator. With the Harmonize iDRAC plug-in, operators using XProtect® will now be able to immediately see and respond to storage issues before failure or other catastrophic events occur via the same screen as they are live viewing the site.
BCD International, the global video data infrastructure manufacturer composed of the BCDVideo, Video Storage Solutions, and BCDOEM brands, announced the grand opening of the BCD International Inc. India Build Centre. This engineering and manufacturing facility reinforces its partnership with Dell EMC and strategically positions BCD in the market to expand its OEM and security customer base. As Dell’s number one OEM partner for surveillance and Internet of Things (IoT), BCD is expanding its product availability, operations, service and support in two key regions for their customers: Middle East, Turkey, Africa (META), and Asia Pacific (APAC). The India Build Centre empowers BCD to be an extension of the regional Dell sales teams and enables the in-region build, certification, delivery and deployment of purpose-built solutions for video surveillance, analytics, computer vision and artificial intelligence (AI). Inter-company logistics Brings the power of Dell and the expertise of BCD together to jointly address the mutual customer’s needs “The expansion of BCD into India is another step toward our joint partnership of addressing customers’ needs globally. BCD not only has the ability to ship orders in a matter of days, but we have also worked out the inter-company logistics between Dell and BCD to ensure the direct Dell sales teams within the META and APAC regions get compensated directly from their company and are engaged in critical deals,” said Kelly Carlberg, Global Alliance Manager for Dell Technologies at BCD. “This helps both companies maintain a singular view to the customer. It brings the power of Dell and the expertise of BCD together to jointly address our mutual customer’s needs.” Video surveillance consultation “The opening of BCD International’s India Build Centre is a game-changer for the Safety/Security and Computer Vision market in APAC. We are the first company focused entirely in this fast-growth industry, offering value-added video surveillance infrastructure consultation, OEM, design, sales, implementation and support,” said Andrew Hubble, Managing Director for APAC at BCD. “I’m really looking forward to replicating the success that BCD has enjoyed in the Americas and Europe with our global partners, the dynamic APAC partners, and channel that I’ve worked with over the last 25 years.” Customer feedback “I am overjoyed to see BCDVideo extend their unparalleled customer service and industry proven solutions to India,” said Kaivalyamurti “KV” Swami, who serves as a Technology Overseer for BAPS Swaminarayan Sanstha®. BAPS temples have deployed BCD solutions for over a decade, with their international headquarters also located in Ahmedabad. “I have been privileged to experience first-hand the highest level of customer support one could expect. It brings extra comfort to know that the same service and solutions will now be available to our organization locally in India.” BCD infrastructure The facility is federated with the BCD USA Innovation and OEM Build Centres Located in Ahmedabad, Gujarat, the India Build Centre spans 1,524 metres (5,000 square feet) and features meeting rooms and a technology lab capable of building 75 systems simultaneously. The facility is federated with the BCD USA Innovation and OEM Build Centres, enabling the BCD technology team to do Quality Assurance (QA) checks to ensure the highest level of product integrity. Monitoring the India Build Centre are high-definition cameras and video management software, provided by key BCD vendor partners. The core IT technology within the centre is built on Intel-infused newest-generation BCD server equipment, an Alcatel-Lucent Enterprise video network infrastructure, and Seagate Technology enterprise and surveillance AI hard drives. All 75 station monitors are Dell-branded, along with administrative equipment using OptiPlex workstations and Latitude notebooks. Additional build centres The India Build Centre is the first of multiple BCD will launch in 2021. Later this month, BCD will open centres in Mexico City and the Netherlands, servicing the Latin America and Europe regions, respectively. In quarter two, BCD anticipates opening additional build centres within the APAC region, as well as business sales offices in Hong Kong and Singapore.
Continuing to expand its global presence, BCD International announced the appointment of security industry veteran Andrew Hubble as Managing Director – APAC. Reporting and responsibilities Reporting directly to the Vice President of Sales, Hubble will be responsible for the management of APAC safety and security, computer vision and IoT customer relationships, and to drive BCD revenue through existing and new customer relationships. “As BCD has delivered infrastructure solutions all throughout the Asia Pacific over the years; we continue to seek ways to better localize our presence across that region,” said BCD Vice President of Sales Jason Glover. Security experience Hubble brings to BCD 30 years of security experience, most recently as APAC theatre leader, safety and security/computer vision and IoT technology at Dell Technologies. For three years prior, Hubble was a sales and business development manager at EMC, with previous long-term engagements at Cisco Systems and Dallmeier International, both located in Hong Kong. “Andrew brings to the company a deep security background, with vast industry relationships; it was his reputation that was paramount in our discussions,” Glover added. “Today the company expands on the global front with a proven, high-calibre team player. Welcome, Andrew!” Expand BCD’s reach Based in Perth, Australia, Hubble, in addition to leveraging his key Dell OEM, alliances and sales team relationships, will look to expand the region over the next few years by adding a localized team per focus country to expand BCD’s reach. Leveraging experience and contacts Hubble summarised the move accordingly “BCD International is the leader in video data infrastructure manufacturing, and it is a privilege to join BCD to lead the APAC team.” “With safety/security, AI and computer vision the fastest growing technologies in IT, it makes perfect sense to leverage my Asia-wide experience and contacts and to join the dynamic and innovating team at BCD.” “This is going to be an extremely exciting journey together!”