SimpliSafe®, a company known for its smart home security systems, has announced the appointment of three new executives to its leadership team.
Mike Buckley joins as Chief Financial Officer, Sandra Yang Scirpo as Chief Customer Officer, and Sharon Segev takes the role of Chief Administrative and Legal Officer. These appointments are a strategic move to bolster SimpliSafe’s mission of enhancing home security solutions and extending its market reach.
Smart home security systems
Bringing with them a wealth of experience in consumer technology and subscription services, Buckley, Yang Scirpo, and Segev are expected to drive innovation and build on SimpliSafe’s reputation for customer trust.
Hilary Schneider, CEO of SimpliSafe, highlighted the importance of these appointments, stating, “Mike, Sandra, and Sharon bring the leadership needed to guide our next chapter as we develop more proactive ways to keep people safe and expand the number of people we protect. Their passion and depth of experience will help us accelerate our efforts, and I couldn’t be happier to welcome them to the team!”
Professional monitoring services
These leadership changes coincide with SimpliSafe approaching its 20th anniversary
These leadership changes coincide with SimpliSafe approaching its 20th anniversary, a milestone that reflects two decades of innovation in home security. The company currently protects over 6 million people across the United States, offering award-winning security solutions and professional monitoring services. Recent innovations, such as SimpliSafe® Active Guard Outdoor Protection, are tailored to pre-empt criminal activities, furthering their commitment to safety.
In his new role as CFO, Mike Buckley will direct the company’s financial strategy and growth initiatives, focusing on business scaling and delivering value to customers. Buckley has over 30 years of experience in financial leadership, having held positions at firms like Nutrafol, Nike, Postmates, and Soli Organic. His expertise lies in driving growth through strategic partnerships and investments.
Proactive crime prevention
Sandra Yang Scirpo, the newly appointed Chief Customer Officer, will enhance customer satisfaction across the entire customer journey. Her priorities include improving service outcomes and customer loyalty while overseeing 24/7 monitoring operations — a unique feature that aids in crime prevention. With over 20 years in customer-focused roles, her previous experience at Gen Digital involved advancing AI capabilities and improving service efficiencies.
Sharon Segev, having taken on the role of Chief Administrative and Legal Officer, brings her extensive expertise in scaling technology firms across diverse corporate environments. Her role will focus on innovation, ethical AI usage, and maintaining customer privacy and trust. Previously, at Shutterfly, Smule, and LifeLock, Segev played pivotal roles in enhancing governance, cybersecurity, and strategic initiatives. Her efforts helped facilitate strategic acquisitions, including LifeLock's acquisition by Symantec.
SimpliSafe®, maker of award-winning smart home security systems, announces three key additions to its executive leadership team: Mike Buckley as Chief Financial Officer, Sandra Yang Scirpo as Chief Customer Officer, and Sharon Segev as Chief Administrative and Legal Officer.
These strategic additions support SimpliSafe’s focus on offering innovative home security offerings, delivering peace of mind to its customers, and expanding its reach in support of its mission to make every home secure.
Smart home security systems
Together, Buckley, Yang Scirpo, and Segev bring extensive experience consumer technology and subscription businesses, with a track record for fostering innovation, building and upholding customer trust, and driving growth.
“SimpliSafe’s mission remains the same: to keep every home secure,” said Hilary Schneider, Chief Executive Officer of SimpliSafe. “Mike, Sandra, and Sharon bring the leadership needed to guide our next chapter as we develop more proactive ways to keep people safe and expand the number of people we protect. Their passion and depth of experience will help us accelerate our efforts, and I couldn’t be happier to welcome them to the team!”
Professional monitoring services
The appointments come as SimpliSafe approaches its 20th anniversary, marking two decades of making home security more accessible and creating new ways to keep people safe. Today, SimpliSafe protects more than 6 million people across the U.S. through its award-winning security solutions and professional monitoring services. The company continues its legacy of reimagining home security with innovative solutions like SimpliSafe® Active Guard Outdoor Protection, which is designed to help deter and prevent crime before it happens.
Together with the SimpliSafe leadership team, Buckley, Yang Scirpo, and Segev will help guide the company’s next phase of growth, focused on expanding access to proactive security, advancing innovation, and continuing to raise the bar for customer experience across the industry.
High-growth organisations
As Chief Financial Officer, Mike Buckley leads SimpliSafe’s finance organisation and helps drive the company’s continued growth, with a focus on scaling the business while delivering superior safety and value to customers.
An experienced executive known for guiding high-growth organisations, Mike has a track record for translating strategy into action and identifying new opportunities for expansion through partnerships, investments, and innovation. He brings more than 30 years of experience leading financial strategy, operations, and transformation across consumer, wellness, and technology businesses. Most recently, he served as CFO at Nutrafol, helping scale the direct-to-consumer wellness company. Previously, he held senior financial leadership roles at Nike, Postmates, and Soli Organic.
Proactive crime prevention
Sandra Yang Scirpo joined SimpliSafe as Chief Customer Officer, where she is focused on delivering an exceptional experience at every stage of the customer journey. She is leading efforts to transform the customer lifecycle from activation through retention with an emphasis on improving outcomes, strengthening loyalty, driving growth, and increasing efficiency. She also oversees SimpliSafe's proprietary U.S.-based, 24/7 security monitoring operations, a competitive differentiator that enables proactive crime prevention and builds customer trust.
Sandra brings more than 20 years of experience leading customer, subscription, and service operations across technology-driven businesses, with a focus on retention, efficiency, and customer loyalty. Most recently at Gen Digital, Sandra led global customer strategy and operations, advancing AI-enabled capabilities while improving renewal performance and operational efficiency.
Venture-backed environments
Sharon Segev joined SimpliSafe earlier this year as Chief Administrative and Legal Officer, bringing more than 20 years of experience scaling global technology companies across public, private equity-backed, and venture-backed environments.
A strategic, business-driven executive who works at the intersection of technology, people, and law, Sharon will focus on helping SimpliSafe innovate and grow with intention, advancing how the company responsibly harnesses AI to better serve customers, and upholding SimpliSafe's foundational commitments to customer trust and privacy.
Previously, as Chief Administrative and Legal Officer at Shutterfly, she led legal, HR, compliance, and strategic partnerships and co-chaired the Value Creation Office, helping to drive enterprise-wide initiatives. Additionally, Sharon held executive leadership roles at Smule and LifeLock, strengthening governance, cybersecurity, and operations during periods of growth, including the LifeLock acquisition by Symantec.
