Genetec Inc. has unveiled new enhancements to its Security Center SaaS, focused on improving access control. These updates are designed to streamline daily operations for security teams and provide greater flexibility and control for organisations looking to modernise their infrastructure.
The enhancements offer a fresh front desk interface, quicker access to essential security functions, expanded support for intrusion panels, and optional biometric features, all without necessitating significant infrastructure overhauls.
Optional biometric capabilities
According to Francis Lachance, Senior Director of Product at Genetec Inc., "Security teams shouldn’t be constrained by legacy infrastructure or forced into all or nothing cloud decisions."
Security Center SaaS is crafted to mitigate the usual challenges of traditional upgrade cycles while maintaining the architectural options that enterprises require. It enables organisations to scale, adapt, and modernise seamlessly, without disrupting existing systems or compromising control.
Critical control point enhancement
Through a unified interface, front desk personnel can manage both scheduled and walk-in visits
For numerous organisations, the front desk serves as a vital control point, yet operations such as visitor check-in and cardholder access are often managed via separate systems. Security Center SaaS streamlines these processes into a single, cloud-based platform. This integration allows front desk staff to handle visitor processing efficiently while security teams retain comprehensive oversight.
Through a unified interface, front desk personnel can manage both scheduled and walk-in visits. Access policies are in place to dictate visitor entry, while check-in procedures can include visitor screening against external databases and registries. Any match or exception triggers predefined actions, such as alerting security personnel promptly.
Security policy enforcement
The new approach supports environments like schools, healthcare facilities, and corporate offices needing standardised visitor controls without adding complexity at reception.
Security Center SaaS is built to modernise operations without necessitating a "rip and replace" methodology
By separating front desk responsibilities from security policy enforcement, organisations can minimise manual tasks, maintain situational awareness, and ensure consistent visitor access management across locations.
Security Center SaaS is built to modernise operations without necessitating a "rip and replace" methodology. Its open architecture and Genetec Cloudlink appliances facilitate the integration of existing access control and intrusion systems into the cloud, while retaining complete control over infrastructure and the pace of modernisation.
Expanding intrusion support
The Genetec ecosystem continues to grow, enabling security teams to manage different systems through a unified platform. This includes enhanced intrusion support for Radionix (formerly Bosch) and Honeywell, with DMP support scheduled to be available by June 2026. Furthermore, a new SAFR SCAN integration permits the deployment of high-assurance facial authentication as required, offering a faster, more secure method than physical credentials like cards or badges.
The newly enhanced front desk experience is already accessible to all Security Center SaaS users. Expanded intrusion support for Honeywell Galaxy intrusion panels is currently available, and additional features, including DMP support and SAFR biometrics integration, will be available by June 2026. Genetec plans to present the latest version of Security Center SaaS at ISC West at booth 13062.
