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Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialised featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialised featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customised recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, announces that its SmartCode 888 Deadbolt Lock was chosen to become part of the new Home is Connected smart home system from D.R. Horton, Inc. The inclusion of Kwikset’s SmartCode 888 in the system was based on its value (great functionality at an entry-level price), reliability, and high degree of security. Incorporating the latest Z-Wave 500 chipset, the SmartCode 888 offers keyless entry through a convenient, easy-to-use touchpad. Kwikset’s patented Home Connect technology enables the lock to wirelessly communicate with other devices in the home through a third-party smart home controller, as well as to remotely check the door lock status, lock or unlock the door and receive notifications. Innovative program D.R. Horton’s Home Is Connected system is included in the base price of each new home from the company’s family of brands D.R. Horton’s 'Home Is Connected' system is included in the base price of each new home from the company’s family of brands. The system includes a robust central hub by Qolsys that controls the smart home features, including a home alarm and automation platform by Alarm.com, Honeywell Home thermostat from Resideo, smart switches by Eaton Corporation, video doorbell by SkyBell and hands-free, voice-first experiences with Amazon Alexa. “We are pleased to be part of such an innovative program created by the nation’s largest volume homebuilder,” said Dave Seeman, Director of National Builder Accounts, Kwikset and Baldwin, Spectrum Brands, Inc. – Hardware & Home Improvement Division. Convenience of keyless entry “We are confident that buyers of D.R. Horton homes will not only appreciate the security and convenience of keyless entry that our SmartCode 888 provides, but also the endless benefits of whole home automation. To be a part of a system that includes such well-known, reputable brands indicates to us the high level of trust D.R. Horton puts in our products.” Brad Conlon, Vice President of National Accounts for D.R. Horton, said, “We are pleased to work with Kwikset to provide this essential component to D.R. Horton’s new Home is Connected smart home system. We know our customers will appreciate the peace of mind that comes from Kwikset’s SmartCode 888 lock and the Home is Connected system overall.”
Power management company Eaton has announced it is collaborating with global safety science organisation UL to advance cybersecurity for power management technologies across industries. The collaboration is helping to establish measurable cybersecurity criteria for network-connected power management products and systems. In addition, Eaton’s cybersecurity research and testing facility in Pittsburgh is the first lab approved to participate in UL’s Data Acceptance Program for cybersecurity. The programme, which is in development and available on a limited basis, aligns Eaton’s testing methodologies and data generation with the UL Cybersecurity Assurance Program for UL Standards 2900-1 and UL 2900-2-2. Eaton’s cybersecurity research and testing facility in Pittsburgh now has the capability to test Eaton products with intelligence or embedded logic to key aspects of the UL 2900-1 and 2900-2-2 Standards. Through this environment and Eaton’s rigorous cybersecurity process, Eaton is developing a growing portfolio of products to meet stringent specifications, regulations and consumer expectations for safe, secure power management.Eaton’s Power Xpert Dashboard recently became the first power management product certified to the UL 2900-2-2 Standard Power Xpert Dashboard for remote monitoring Cybersecurity is one of manufacturing’s most critical risk factors and the number of security incidents in this sector was nearly 40 percent higher than the average across all industries. While manufacturers continue to innovate and build safer and more secure technologies, assessing risk is critical as cyber-attacks become more complex and difficult to guard against. “A connected world needs trusted environments, and as we introduce more and smarter technology that enables us to link more elements of everyday life, trust becomes increasingly important,” said Michael Regelski, senior vice president and chief technology officer for Eaton’s electrical business. “Eaton’s collaboration with UL further expands our commitment to continue advancing these new technologies and innovations, while building trust and ensuring the highest level of defence against emerging cybersecurity threats.” Power Xpert Dashboard In another milestone, Eaton’s Power Xpert Dashboard recently became the first power management product certified to the UL 2900-2-2 Standard for cybersecurity in industrial control systems. This user portal to Eaton’s switchgear enables customers to monitor, diagnose and control equipment from a location outside the arc flash boundary. Through UL’s innovative Cybersecurity Assurance Program, Eaton, UL and other industry organisations are working together to establish foundational requirements for testing of network-connectable industrial control systems to enable protection against vulnerabilities and security risk controls. Mitigating security risk “We seek to help manufacturers, their customers and other stakeholders mitigate security risks through science-based assessment and evaluation,” said Ben Miller, president of the Commercial and Industrial business unit of UL. “Our collaboration with experts at Eaton is providing some of the crucial inputs to developing the technical expertise for new standards, and it’s helping advance UL’s efforts to protect our world’s critical infrastructure against ever-increasing cybersecurity threats.” Eaton’s electrical business specialises in power distribution and circuit protection; backup power protection; control and automation; lighting and security; structural solutions and wiring devices; solutions for harsh and hazardous environments; and engineering services. Eaton is positioned through its global solutions to answer today’s most critical electrical power management challenges.
Chris will present the BSIA’s annual Security Personnel Awards, Apprentice Installer and SaferCash CVIT Special Awards The British Security Industry Association (BSIA) has confirmed inspirational speaker and former British Army Officer, Chris Moon, as the keynote speaker at its flagship Annual Luncheon, which takes place on Tuesday 12th July 2016 at the London Hilton on Park Lane. Chris Moon to present Security Personnel Awards Chris Moon is a former British Army Officer with three year’s operational experience. He left to work for a charity clearing landmines in Asia and Africa and survived being taken prisoner in Cambodia by the Khmer Rouge. He successfully negotiated his own release and that of two colleagues from threatened execution. In 1995, he was blown up in a supposedly safe area of a minefield in remote East Africa, losing an arm and a leg. He initially survived this ordeal by treating himself, before arriving in South Africa fourteen hours later to receive treatment. Within a year of leaving hospital, Chris ran the London marathon and raised significant sums of money to help disabled people in the developing world. Chris became the world’s first amputee ultra-distance runner and completed the gruelling Marathon Des Sables in 1997. Since then, he’s run the world’s toughest ultra-marathons including the 135 mile Badwater Death Valley ultra and the 95 mile West Highland Way Race. As a keynote speaker, Chris delivers humour, passion and inspiration, covering a wide range of topics from motivation to strategic leadership. Chris will appear at the Association’s Annual Luncheon on 12th July, where he will present the BSIA’s annual Security Personnel Awards, Apprentice Installer and SaferCash CVIT Special Awards. The event is an ideal opportunity for anyone involved in the private security industry to come together and celebrate the industry’s achievements of the past year, while networking with industry peers and VIP Government and Police representatives. BSIA Annual Luncheon sponsors The event also features a formal address by incoming Association Chairman, Phil Wright, who will present his personally-selected Chairman’s Awards to those who have made significant or lifelong contributions to the security industry. Tickets to the Annual Luncheon are available at a cost of £135 + VAT per person for BSIA members or £150 + VAT per person for non-BSIA members. Tickets can be booked via the Association’s website. The BSIA would also like to thank this year’s sponsors for their support: Annual Lunch – TSS Security UK in association with Regency Security Group Ltd Security Personnel Awards – Camberford Law plc Apprentice Installer Awards – Eaton Security CVIT Special Awards – SaferCash Event Security – Executive Management Security Ltd VIP drinks reception – Contract Security Services Ltd
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