Interface Systems LLC

As retail crime continues to evolve in scope and sophistication, an increasing number of retailers are focused on protecting their staff by deploying advanced technologies and augmenting their teams with expert security monitoring. According to the latest NRF survey, a substantial 46% of retailers have responded to increased security needs by ramping up their reliance on third-party security solutions.  Security Operations Centre To help retail and restaurant chains discover how they can leverage innovative technologies, Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, will offer a rare insider’s look at the inner workings of a TMA five-diamond UL-certified Security Operations Centre. Organised by the Loss Prevention Foundation (LPF) and sponsored by Cradlepoint, the online event will be held on May 14, 2024, at 1:00 PM (EST). It will be led by asset protection experts who will discuss how retail and restaurant chains can leverage innovative technologies to safeguard against crime, loitering, and vagrancy. Why attend the webinar Learn Proven Strategies: Discover best practices and real-world use cases tailored to the unique security challenges faced by retail and restaurant chains. Explore Cost-Effective Solutions: Understand how Virtual Security Guard services can bolster security while minimising costs compared to traditional methods. Get a Sneak Peek at the Future: Learn about the next generation of Intelligent Voice Down solution that leverages AI-enabled cameras to detect and prevent crime before it occurs.

Interface Systems, a major managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced that it is releasing an enhanced customer portal, One View Edge, that will offer its customers greater visibility and easier access to critical information on all Interface services. The launch of One View Edge reflects Interface's commitment to delivering exceptional and relentless customer support. Capabilities of One View Edge One View Edge is designed to eliminate information bottlenecks for customers Brian Garavuso, CTO at Interface, said, “The new One View Edge portal will provide immediate benefits to our customers with its intuitive user interface, comprehensive network analytics, security management, and streamlined self-management features.” One View Edge is designed to eliminate information bottlenecks for customers, by offering contextual data and insights needed for complex and large-scale managed services deployment. Key capabilities of One View Edge include: Best-in-Class User Interface: A modern, intuitive design that ensures effortless navigation and user engagement. Security Manager Features: A fortified platform with self-management of alarm panel codes and contact lists. Enhanced Network Statistics: Access to real-time network status and performance metrics. Direct Access to Partner Portals: A centralised gateway to all support portals of third-party solution providers. Upgraded User Management: Enhanced control and flexibility for administrators to assign roles and access to users. Service Request Submission and Tracking: A streamlined process to initiate and manage service requests. Enhancing One View Edge “At Interface, we believe in continuous improvement through active engagement with our customers. Interface is committed to further enhancing One View Edge. We are planning to launch advanced security events dashboards, enhanced video viewers, and more, all aimed at delivering an unparalleled customer experience,” adds Brian Garavuso. The One View Edge portal is currently available to all existing Interface customers and any new customers who sign up for Interface services.

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has moved its corporate headquarters to a new location in St Louis, MO. Located at 1844 Lackland Hill Parkway in St. Louis, the new 22000-square-foot facility features a state-of-the-art iSOC (interactive security operation center) to help manage the 24/7 security monitoring operations of pioneering consumer-facing businesses across the US. New facility features The new facility has been specifically designed to accommodate the needs of a flexible workforce With open work areas that employees can pick and choose on the days when they work in the office, several talk rooms for informal meetings, and a layout designed to break down traditional hierarchical silos, the new facility has been specifically designed to accommodate the needs of a flexible workforce and promote collaboration. "As Interface Systems continues to expand, we envision our new headquarters not just as a physical space but as a dynamic hub of innovation and collaboration," commented Brent Duncan, CEO of Interface Systems. Flexible, inclusive work environment Brent Duncan adds, "Our move to these new headquarters marks a milestone in our journey towards fostering a flexible, inclusive work environment where talent thrives and ideas flourish. With our state-of-the-art iSOC and versatile workspace design, we are not just redefining how we work; we are shaping the future of managed services for multi-location businesses across the nation." As the company continues its fast growth trajectory, Interface is always looking for talented individuals to join their team.