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Reliance High-Tech and AMAG Technology form new partnership to promote next generation unified security solutions
Reliance High-Tech and AMAG Technology form new partnership to promote next generation unified security solutions

Reliance High-Tech, the foremost independent security technology integrator, has announced a new partnership with AMAG Technology. It is the latest move in Reliance High-Tech’s on-going strategy to give its customers access to best-in-class security solutions that create ever more intelligent buildings while allowing organisations to effectively transform their operations and offer occupants the highest levels of protection. AMAG Technology is a global provider of powerful and diverse unified security solutions. Headquartered in Hawthorne, California, at the heart of the company’s offering is Symmetry – a unique software platform that delivers a flexible end-to-end solution comprising access control and video surveillance, along with intrusion, identity, visitor and incident management. Its analytics system, Symmetry Business Intelligence also gathers and analyses reliable, actionable data to help end-users make better business decisions to mitigate risk, reduce cost and ensure compliance. AMAG also offers a mobile access control solution to companies ready to transition to smart cards or using their cell phone to gain access to doors. Symmetry Business Intelligence “Symmetry is designed to be scalable and meet the needs of organisations across a wide range of vertical sectors – from small to medium sized enterprises, multinational corporations and government through to education, healthcare, finance and banking, data centres, utilities, critical national infrastructure and logistics,” explained Mark Williams, Director of Sales, EMEA at AMAG Technology.  “The combination of Symmetry’s pioneering technology and Reliance High-Tech’s security and IT expertise means that its customers can now benefit from a solution that offers protection for today but has the capacity to grow to meet the needs of tomorrow.” Microsoft Gold Partner AMAG Technology's Symmetry recognised as one of the Best Business Tools of 2019 AMAG Technology has received numerous plaudits for its technological innovation, with Newsweek recognising Symmetry as one of the Best Business Tools of 2019. Just as importantly, AMAG Technology is a Microsoft Gold Partner for Application Development and Symmetry, so is, therefore, able to meet the demanding expectations of IT teams that are keen to eliminate any network vulnerabilities. Although, it can be fully integrated with third-party components and has a fully open Application Programming Interface (API), one of the key advantages of Symmetry is that it is a truly end-to-end system that features a wide range of advanced applications as standard. For Reliance High-Tech this negates having to integrate numerous disparate components and platforms, and when one component is updated all other elements are taken into consideration. This ensures that the whole solution continues to work seamlessly at all times, guaranteeing reliability and maximum uptime for the end-user in an easily deployed and maintained system. Unified security solution Alistair Enser, Reliance High-Tech’s Chief Executive Officer (CEO), commented, “AMAG Technology has an enviable reputation for what it has achieved with Symmetry and I’m delighted that we are now able to work together as partners.” “As the worlds of IT and security become more integrated, it allows us to fully implement our considerable expertise in both areas to provide a comprehensive unified security solution for the UK market. It is all part of our commitment to solving business challenges through the application of intelligent solutions.”

What will be the security industry’s biggest challenge in 2021?
What will be the security industry’s biggest challenge in 2021?

What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?

Looking back at 2020: AI transitions from buzzword to a vital tool
Looking back at 2020: AI transitions from buzzword to a vital tool

Artificial intelligence (AI) is more than a buzzword. AI is increasingly becoming part of our everyday lives, and a vital tool in the physical security industry. In 2020, AI received more attention than ever, and expanded the ways it can contribute value to physical security systems. This article will revisit some of those development at year-end, including links back to the originally published content. In the security market today, AI is expanding the use cases, making technologies more powerful and saving money on manpower costs - and today represents just the beginning of what AI can do for the industry. What it will never do, however, is completely take the place of humans in operating security systems. There is a limit to how much we are willing to turn over to machines - even the smartest ones. Beyond video analytics "Apply AI to security and now you have an incredibly powerful tool that allows you to operate proactively rather than reactively," said Jody Ross of AMAG Technology, one of our Expert Roundtable Panelists. AI made its initial splash in the physical security market by transforming the effectiveness of video analytics AI made its initial splash in the physical security market by transforming the effectiveness of video analytics. However, now there are many other applications, too, as addressed by our Expert Panel Roundtable in another article. Artificial intelligence (AI) and machine learning provide useful tools to make sense of massive amounts of Internet of Things (IoT) data. By helping to automate low-level decision-making, the technologies can make security operators more efficient. Biometrics with access control Intelligent capabilities can expand integration options such as increasing the use of biometrics with access control. AI can also help to monitor mechanics and processes. Intelligent systems can help end users understand building occupancy and traffic patterns and even to help enforce physical distancing. These are just a few of the possible uses of the technologies - in the end, the sky is the limit. AI is undoubtedly one of the bigger disrupters in the physical security industry, and adoption is growing at a rapid rate. And it’s not just about video analytics. Rather, it is data AI, which is completely untapped by the security industry. Bottom line: AI can change up your security game by automatically deciphering information to predict the future using a wide range of sources and data that have been collected, whether past, present, and future. That’s right. You can look into the future. Smarter perimeter protection Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognise a plethora of different object types, can distinguish objects of interest, thus significantly decreasing the false-positive intrusion rate. The more advanced AI-based systems enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customisable in particular systems, which allows for a range of detection options. Smart security is advancing rapidly. As AI and 4K rise in adoption on smart video cameras, these higher video resolutions are driving the demand for more data to be stored on-camera. AI and smart video promise to extract greater insights from security video. Meeting urban needs Complex, extensive camera networks will already require a large amount of data storage, particularly if this is 24/7 monitoring from smart video-enabled devices. Newer edge computing will play an important role in capturing, collecting, and analysing data. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices and sensors. Video data is so rich nowadays, you can analyse it and deduce a lot of valuable information in real-time, instead of post-event. In smart cities applications, the challenge of identifying both physical and invisible threats to meet urban citizens’ needs will demand a security response that is proactive, adaptable and dynamic. Optimise security solutions As we look ahead to the future of public safety, it’s clear that new technologies, driven by artificial intelligence (AI), can dramatically improve the effectiveness of today’s physical security space. For smart cities, the use of innovative AI and machine learning technologies have already started to help optimise security solutions. In sports stadium applications, AI’s role in getting fans and spectators back after the COVID pandemic is huge, through capabilities such as social distance monitoring, crowd scanning/metrics, facial recognition, fever detection, track and trace and providing behavioural analytics. Technologies such as AI-powered collaboration platforms now work alongside National Leagues, Franchises and Governing Bodies to implement AI surveillance software into their CCTV/surveillance cameras. AI surveillance software In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI This is now creating a more collaborative effort from the operations team in stadiums, rather than purely security. AI surveillance software, when implemented into the surveillance cameras can be accessed by designated users on any device and on any browser platform. One of the biggest advantages of using AI technology is that it’s possible to integrate this intelligent software into building smarter, safer communities and cities. Essentially, this means developing a layered system that connects multiple sensors for the detection of visible and invisible threats. Integrated systems mean that threats can be detected and tracked, with onsite and law enforcement notified faster, and possibly before an assault begins to take place. In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI. Fighting illicit trade Using technology in this way means that thousands of people can be screened seamlessly and quickly, without invading their civil liberties or privacy. AI’s ability to detect visible or invisible threats or behavioural anomalies will prove enormously valuable to many sectors across our global economy. Revolutionary AI-driven technologies can help to fight illicit trade across markets. AI technologies in this specific application promise to help build safer and more secure communities in the future. AI can support the ongoing fight against illicit trade on a global scale in a tangible way. For financial transactions at risk of fraud and money laundering, for example, tracking has become an increasing headache if done manually. As a solution to this labour-intensive process, AI technology can be trained to follow all the compliance rules and process a large number of documents - often billions of pages of documents - in a short period of time.