The HilverZorg Foundation, situated in the Netherlands, oversees a comprehensive network of residential nursing care services across seven facilities, as well as in-home nursing solutions for individuals across various stages of aging.
Among its offerings, Zonnehoeve stands out as a specialised centre for dementia care, nestled within the serene setting of the Zonnestraal estate amidst the Loosdrechtse forest. The facility features multiple departments and a ward offering single rooms and apartments, providing residents with a peaceful environment to enjoy the great outdoors.
Computerised key management
Ensuring the safety of Zonnehoeve's residents necessitated a reliable and secure method of key distribution. Previously, over 500 keys were dispersed, often resulting in security risks when keys were inadvertently taken offsite by personnel.
The implementation of the KeyWatcher® key management system addressed these concerns
To address these challenges, HilverZorg identified the need for an effective key management solution that streamlined access between residents and nursing staff while providing a reliable record-keeping system. The implementation of the KeyWatcher® key management system addressed these concerns—its effectiveness already validated in other departments within the organisation.
Modernising key management practices
The KeyWatcher® system by Morse Watchmans eliminates the drawbacks of traditional key storage methods, such as old-fashioned cabinets and haphazardly maintained ID logs.
The ergonomically designed and manipulation-proof stainless steel cabinet ensures that keys are only accessed by authorised users. Furthermore, this innovative system records all interactions with keys, logging details such as user identity, date, and time of access. The KeyPro™ Performance Software extends the system’s capabilities, allowing authorised users to manage multiple KeyWatcher® units, modify databases, generate reports, and control alarms remotely via networked workstations.
Implementation and results at Zonnehoeve
This transformation has not only strengthened key policies but also improved management
After selecting the KeyWatcher® system, Zonnehoeve installed it at a strategic location accessible solely to the staff, which enhances the monitoring and tracking of key usage, along with maintaining comprehensive records of access times and user identities.
The assigned personnel have varied levels of access to the system, which prevents mishandling and enhances accountability. By incorporating the KeyPro™ Performance Software, key management within Zonnehoeve has transitioned to a more secure and efficient process.
This transformation has not only strengthened key policies but also improved management and reporting procedures, while enabling flexible use during temporary staffing, showcasing the system's utility and success.
The HilverZorg Foundation in the Netherlands is a large organisation that provides residential nursing care at seven locations as well as home nursing care for all phases of aging.
One of the facilities, Zonnehoeve, is HilverZorg’s expertise center for people with dementia. Located on the Zonnestraal estate, in the middle of the beautiful Loosdrechtse forest, residents can enjoy peace and the outdoors. Zonnehoeve is comprised of multiple departments and a ward with single rooms and apartments.
Computerised key management
The Challenge - Keeping the residents safe at Zonnehoeve necessitates that the provision of keys is done in a good, reliable, and safe way. At one point, over 500 issued keys were distributed, and challenges occurred when many would take keys home. For security reasons this proved to be inconvenient and unsafe.
The Solution - It was soon determined that procedures to access keys between residents and nursing staff, was vitally important to be supplied by computerised key management. The organisation then started looking for an alternative for the distribution of keys with registration which could serve as a basis for tightening the procedures. The key management system KeyWatcher® met the set criteria and wishes. In addition, the KeyWatcher® had already proven its functionality and reliability with its use in other departments of the organisation.
Old-fashioned key cabinets
Morse Watchmans Solution – Because allocated keys are only released to users with the appropriate authorisation, the KeyWatcher® helps to pursue a certain policy and to ensure that procedures are followed. On a minimum-sized wall surface the ergonomically executed system eliminates old-fashioned key cabinets, unreliable handmade journals and sloppy ID tags.
It files the history of each key including the user, date and time of distribution and return of the key. The solidly executed stainless steel cabinet has been designed to prevent abuse and it is manipulation-proof. By using the KeyPro™ Performance Software users can manage, if they are authorised, one or more KeyWatcher® systems through the network of any work station within the organisation. They are able to change the data in the database, retrieve reports, release keys, cancel alarms etc. This way, the opportunity is created to manage and check the access to buildings and rooms, subject to time and place, 24/7.
Key management system
Implementation - After opting for the KeyWatcher® key management system, Zonnehoeve decided to install the system at a central point which is only accessible by staff. The Key Watcher manages the access to the keys and the keys can be tracked when they are in use, including the times and user names.
The personnel are authorised different levels of access to the smart keys with keys. This way, efficient control is managed and carelessness or inadvertences will be prevented. By means of the KeyPro™ Performance Software the KeyWatcher® systems are managed at a distance both centrally and locally through a modem connection and the transactions and reports are filed.
The Result - Thanks to the use of the KeyWatcher® key management system of Morse Watchmans and the KeyPro™ Performance Software, Zonnehoeve has been able to create a stricter key policy and to tighten the procedures concerning management and reporting. The possibility of time-saving and single use for example by temporary workers, have also been of importance in successfully deploying the system.
