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Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organisation Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organisation, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.
The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be highly functional, flexible, and convenient for organisations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The role of the cloud The cloud has proven to be a highly functional, flexible, and convenient method for organisations to leverage as part of their strategies to protect and modernise their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalising on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.
Morse Watchmans, the provider of key control and asset management systems, will showcase its KeyWatcher Touch, AssetWatcher, and KeyWatcher fleet key and asset management solutions at GSX 2019 this week (booth #1153). “We are excited to show GSX 2019 attendees how key management and asset control can help them to create a state-of-the-art security system for their organisation,” said Fernando Pires, CEO, Morse Watchmans. “We continue to be completely focused on providing innovative solutions for our customers to help them achieve their business goals, reduce costs, and secure their enterprise.” Access control system Morse Watchmans’ KeyWatcher Touch key management system features a 7” touchscreen with an easy-to-use interface and patented SmartKey system with KeyAnywhere technology to make it simple to remove and return a key to any key cabinet in an enterprise. Key Group Associations feature makes it easier for users to cover special situations New features to KeyWatcher Touch include remote functions added to the TrueTouch Software that supports multiple user logins for key returns and removals. A new ‘Key Group Associations’ feature allows users more specific key access to be configured directly through the access control system. This feature makes it easier for users to cover special situations, such as when an employee is out of the office that day, or if they fit the criteria for a specific profile, but temporarily need some additional keys. RFID-enabled locker system AssetWatcher is a flexible, scalable, and highly capable RFID-enabled locker system. It can support more than 10,000 users on a single system and is configurable in three modes. AssetWatcher’s RFID technology allows users to easily track who is removing or replacing an asset, as well as when and where in the system the asset has been taken from or placed. Available in 10, 22, or 34-locker configurations, each system is designed to be freestanding and can be mounted to the wall or the floor. A number of modes allow AssetWatcher to accommodate a wide variety of uses. Classic mode allows assets to be returned either to any open locker or to be assigned to a specific locker. Owner mode assigns individuals with a specific locker, which may or may not be shared with other users Personal mode allows assets to be added to the system for tracking, with permissions based on lockers rather than assets. Leased mode allows users to ‘lease’ a locker temporarily. Owner mode assigns individuals with a specific locker, which may or may not be shared with other users to accommodate shared or specific assets that may be used by one or more persons. Stronger key security KeyWatcher Fleet is the first key security system that puts users in command of vehicle distribution, comprehensive utilisation, right-sizing of a fleet, and more. The software allows fleet managers to create user role-based ‘Pools’, or groups of vehicles, to assign each vehicle accordingly. A convenient dashboard displays real-time status, bookings summary, vehicle use and many other data points to instantly provide the pulse of the fleet. Built on the KeyWatcher Touch hardware, KeyWatcher Fleet uses the same 16, 8, and 6-key modules, along with the same card and locker modules. Unique PIN codes ensure only authorised individuals can access keys, or users can add an optional card or fingerprint reader for even stronger key security, allowing users to manage thousands of keys and users with a single system or network.
Morse Watchmans announces that its KeyWatcher Touch Key Management System has once again received LenelS2 factory certification and interfaces with the LenelS2 OnGuard version 7.5 access control security system. “Morse Watchmans has completed required factory testing at LenelS2 to validate the functionality of its interface to the OnGuard system,” said John Marchioli, OAAP product management, LenelS2. “We look forward to their continued involvement in the LenelS2 OpenAccess Alliance Program.” Unique and powerful solution “The collaboration between Morse Watchmans and LenelS2 will provide a unique and powerful solution with comprehensive capabilities within a single framework,” said Joe Granitto, COO, Morse Watchmans. “Using this interface, customers can now sync cardholders with the KeyWatcher Touch Key Management System, allowing them to remove and return assets using OnGuard access levels.” The new interface also allows administration to associate OnGuard access levels with different Key Groups, providing increased key control from within the OnGuard platform. The system’s modular design offers full scalability to enable systems to meet current and future needs.
Morse Watchmans, the industry pioneer in key control and asset management systems, is showcasing the benefits of their KeyWatcher Touch and AssetWatcher key and asset management solutions at IFSEC International 2019 (stand no. IF620) in London, from June 18-20. The company is also introducing KeyWatcher Fleet, a key control system specifically for fleet management, to IFSEC attendees. “We’re thrilled to once again showcase the exciting features of our AssetWatcher and KeyWatcher Touch solutions,” said Fernando Pires, CEO at Morse Watchmans. “This year, IFSEC attendees can get a demo of our KeyWatcher Fleet, which is purpose-built for fleet managers. We are looking forward to sharing all three key and asset control products with IFSEC 2019 attendees.” Tools to optimise vehicle usage Morse Watchmans’ KeyWatcher Fleet offers fleet managers a wide array of tools to maintain and optimise vehicle usageMorse Watchmans’ KeyWatcher Fleet offers fleet managers a wide array of tools to maintain and optimise vehicle usage while reducing many operational costs. Managers can create user role-based ‘Pools’, or groups of vehicles, to automatically assign each vehicle accordingly. Flexible booking workflows enable customisation to balance usage, ensure vehicle availability and more. A range of service features makes it possible to report problems and automatically initiate new or scheduled work on each vehicle. System alerts notify management to specific issues such as an unauthorised booking attempt or expiring driver’s license, and the system generates a number of useful reports with actionable insights. A convenient dashboard displays real-time status, bookings summary, vehicle use and many other data points to provide the pulse of the fleet in an instant. KeyWatcher Touch key management system The AssetWatcher is Morse Watchmans flexible, scalable, and highly capable RFID-enabled locker systemMorse Watchmans’ KeyWatcher Touch key management system utilises a 7” touchscreen for an easy-to-use interface and patented SmartKey system with KeyAnywhere technology to make it simple to withdraw and return a key securely to any key cabinet in an enterprise. Updates to KeyWatcher Touch for 2018 include a new database design, a desktop fingerprint reader that allows users to enrol fingerprints through TrueTouch software, and the ability to utilise multiple KeyWatcher Touch server instances with a single SQL database. The AssetWatcher is Morse Watchmans flexible, scalable, and highly capable RFID-enabled locker system. Perfect for tools, mobile devices and other valuable items, it can easily support more than 10,000 users on a single system and is configurable in three usage modes for flexible usage. AssetWatcher’s RFID technology allows you to easily track who is removing or replacing an asset, as well as when and where in the system the asset has been taken from or placed. Proven features of KeyWatcher, including email notifications, multi-site operation, and multi-user capability, bring the highest levels of security and capability to AssetWatcher.
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