LOCKEN was established in 2003, combining the knowledge and expertise of its three founders, Arnaud Flecchia, Roland de la Chapelle and Stéphane Conreux. Well established within the telecom and IT world, this threesome has transformed the business of access control: thanks to breakthrough technology, based on intelligent keys and user-friendly software, they brought to the market a solution that required no wiring or maintenance. This was a remarkable leap forward that has fully benefited major telecom, energy and water distribution infrastructures, where isolated and sensitive, external sites are the norm. LOCKEN Key and Web Request software 2014 saw the advent of the MyLocken application and new customised services were developed around access control In 2004, just a year after the company was setup, the LOCKEN key was sending its data via a remote device directly connected to the system. Awarded the "Trophée de l'innovation" in 2007, LOCKEN picked up the pace of innovation from then on. In 2009, the company released the LOCKEN Web Request software application, a complementary module improving coordination of the activities of technicians on sites. 2014 saw the advent of the MyLocken application and new customised services were developed around access control. The following year, the application took on a new dimension to meet the specific needs of customers with customised functions, such as authorisations, declarations of presence on site and reporting of anomalies, combined with new technologies like beacon and RFID. LOCKEN Smart Access In 2015, LOCKEN completed development of the software application termed LOCKEN Smart Access (LSA) In 2015, LOCKEN completed development of the software application termed LOCKEN Smart Access (LSA), the first multi-technology access management platform, making it a major breakthrough that would emerge as the cornerstone of its future strategy, since the system could now control different types of identifiers such as keys, badges and smartphones. In 2017, LSA's ergonomics were upgraded to a more graphic approach, in line with new practices using applications like Google Maps. Contactless Key and Bluetooth module Over time, major companies in the transport, industry, banking, and local government sectors have followed the lead of multi-site companies and turned to LOCKEN, attracted by its "customer business line optimisation" philosophy. In 2016, the merger with the Italian manufacturer ISEO opened up new avenues: the contactless key with a Bluetooth module arrived on the scene. More efficient and more secure, it has allowed LOCKEN to build leading-edge equipment into its offering. And to empower, today, its customers with tomorrow's cutting-edge technology.
The certification demonstrates the LOCKEN groups’ commitment to deliver service excellence and reflects the quality of their solutions LOCKEN UK Ltd has achieved ISO 9001:2008 certification for its cable-free access control solution and services. This official seal of approval bears testament to the strategy that the company has spearheaded ever since its inception in 2003. Certification demonstrates the LOCKEN groups’ commitment to deliver service excellence and reflects the quality of the solution, while enabling the company to affix a recognised hallmark to its solution and expertise. High-quality services and commitment “This success lies with the involvement of the entire LOCKEN team. Their engagement during the process clearly demonstrates that our ability to offer high-quality services is also driven by the synergies and effective communication in place within the company," comments Arnaud Flecchia, LOCKEN’s CFO. The backbone of LOCKEN's quality policy revolves round four pillars which aim at constantly enhancing customer satisfaction and the effectiveness of its organisational structure, encouraging mutually-beneficial relationships with partners, winning over new markets, gaining competitive advantage through innovation, and obtaining superior performance through an entrepreneurial internal mind-set. Arnaud adds: "We are pleased to obtain ISO 9001 certification, as it represents an additional strategic element that serves as an official testimony of quality and thereby enables us to better pursue our business development with major multi-site operators and large corporations.” Delivering superior performance and excellence Stéphane Conreux, CTO, comments: "This external recognition symbolises our organisation's ability to deliver superior performance to our customers and offers a strong guarantee of the excellence of our daily operational work in satisfying their needs." Created by the International Organisation for Standardisation, the ISO 9001 is the most internationally recognised standard for quality management systems (QMS), representing almost 72% of the total number of certificates issued globally. The standard guarantees that an organisation's products and services are among the best in the world. SGS, the world's leading inspection, verification, testing and Certification Company, was chosen by LOCKEN to certify the company's performance as it is recognised as the global benchmark for quality and integrity.
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