Motorola Solutions and Avigilon Corporation, a Motorola Solutions company, announces that they have been selected to help protect Marino’s Market in Alabama. With over 18,000 customers shopping each week at its two store locations, it is crucial for Marino’s Market to protect its business from customer theft, false liability claims, shrinkage and procurement issues. To address these concerns, Marino’s Market deployed a security system that provides greater visibility throughout their stores to help ensure that employees follow cash handling procedures correctly and track down deliveries. Since deploying a comprehensive Avigilon and Motorola Solutions system, Marino’s Market has seen an improvement in the efficiency of its security operations by 75% and its shrinkage has been reduced by 50%. Efficient communication between store managers Marino’s Market worked with integrator American Video & Alarm, Inc. to install a complete Avigilon and Motorola Solutions security system. The new system features Avigilon Control Center (ACC) video management software, an Access Control Manager™ system and a suite of Avigilon cameras including the H4 Mini Dome and H4 Pro models as well as the H4 Multisensor, H4 Fisheye, H4A Bullet and H4 IR PTZ cameras, which feature self-learning video analytics. The Avigilon video security system helps take care of the detection aspect of security Marino’s Market also uses Motorola Solutions CLS1410 two-way radios to enable efficient communication between store managers. The Avigilon video security system helps take care of the detection aspect of security while Motorola Solutions radios help easily maintain fast communication between managers in the moments that matter most. Safe and positive shopping experience “Having an Avigilon system is like having a virtual security guard; it gives me so much more freedom because I don’t have to do all the work myself — the analytics and search functions of ACC™ takes a lot of that work off my plate,” said AJ Marino. “And you can find information so fast that you can respond in near real-time before the perpetrator even leaves the store so that you can intercept them and address the issue.” “We are pleased to offer Marino’s Market technology that helps them provide a safe and positive shopping experience to their customers, while also ensuring the proper handling of goods,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “The system has enabled the market to operate more efficiently and demonstrates the potential of Avigilon and Motorola Solutions security offerings within a busy retail environment."
Avigilon Corporation, a Motorola Solutions company, announced the newest version of its video management software, Avigilon Control Center (ACC) 7.4, which incorporates artificial intelligence-powered facial recognition technology. The new “appearance alerts” capability will help commercial organisations, such as educational institutions and hospitals, accelerate response times by identifying people of interest in enterprise settings. For example, the technology can alert the security team at a local high school when a banned or flagged individual has entered the campus. People of interest are identified based on a secure, controlled watch list created and maintained by authorised users at the commercial organisation. For organisations that use the new ACC software and license their Avigilon cameras for facial recognition, cameras will seek to identify potential matches based on the watch list. If a potential match is found, the user is alerted within the ACC software, and security personnel can then determine whether further investigation or action is necessary. Facial recognition technology It’s important to note that we view facial recognition as an aid that can improve the decision-making of the user" “Our latest ACC software delivers substantial benefits to our commercial customers by offering facial recognition technology in a secure and controlled manner,” said John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions. “The appearance alerts capability enables our customers to move from a reactive approach – staring at a wall of video feeds where critical information can be easily missed – to a proactive approach that brings important information directly to authorised users so they can make better-informed decisions.” “It’s important to note that we view facial recognition as an aid that can improve the decision-making of the user – it does not make consequential decisions or initiate actions on its own. We refer to this approach as ‘human in the loop,’ and it is foundational to the way we apply AI,” added Kedzierski. Responsible use of artificial intelligence ACC’s new facial recognition capabilities reflect Motorola Solutions’ commitment to the responsible use of artificial intelligence as well as individual privacy rights. Data stewardship is integral to these new capabilities, and we build compliance controls into our products to support this. For example, user authentication is required for these capabilities, audit logs of user actions are generated, data retention periods for the watch list can be specified within the application, and records can be expunged or deleted on demand as well as verified through auditing and reporting. Data is locally hosted, owned and controlled by the business or school. The data used to train the AI algorithms is also thoroughly evaluated, ensuring sufficient quantity, quality and diversity to ensure high accuracy and consistent performance.
Avigilon Corporation (Avigilon), a Motorola Solutions company, announces the release of the Avigilon Access Control Manager (ACM) 6 system. ACM™ 6 introduces a new model for ordering and delivering end-customer licenses by simplifying how they are issued, distributed and managed. This new process will have customers up and running faster, helping to increase efficiencies. ACM 6 promotes ease of deployment by including default door and wiring templates, support for large card formats and extended support for Mercury controllers. New Concept For Managing Access Control The unification feature of ACM and ACC™ leverages the power of Avigilon Appearance Search™ technology The ACM system integrates with the Avigilon Control Center (ACC) video management software seamlessly, allowing users to search for a person using their ACM cardholder information to view video clips of related door activity. The unification feature of ACM and ACC™ leverages the power of Avigilon Appearance Search™ technology, which makes it possible to search for a person of interest based on their identity name directly from the ACC interface. This allows customers to secure their facility faster and more efficiently. Avigilon launches new concept for managing access control that offers streamlined ordering and licensing delivery system. “The ACM system is transformational in its ability to integrate with ACC software, offering users a seamless solution for both video security and access control,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “Combined with greater licensing flexibility, this unification makes ACM a streamlined solution to meet the needs of our customers and end-users.”
Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a large corporate end user who represents a key demographic for show organisers – bluntly suggest that healthy scepticism was on display side-by-side with the promotional energy in play.On this floor, there are some lies being given out. Ask the tough questions, make the exhibitors show you" “On this floor, there are some lies being given out,” said Rudy A. Wolter, CTO, Security and Investigative Services for Citigroup, a financial services corporation. He advised fellow attendees to “listen for them, ferret them out, ask the tough questions. Make [the exhibitors] show you.” “Don’t be afraid to ask these men and women questions,” added Wolter. “Don’t be afraid to challenge them. If you don’t challenge them, they’re not getting any better which means we aren’t getting any better. At the end of the day, they’re the leaders; they’re the ones making change; they’re the ones touching systems; they’re the ones helping integration.” Banking security with Verint At Citigroup, Wolter oversees 1,300 bank branches in North America that use Verint systems, including 23,000 cameras tied into a single command centre. Skepticism aside, Wolter also provided evidence that even tough customers can be brought around. Specifically, he is sold on Verint: “When you have a problem, this company listens,” he told attendees at a Verint gathering on the show floor. New at GSX 2019 is the Verint Video Investigator, which is software that empowers investigators to quickly find the data they need to identify security threats in near real-time. In all, Verint serves in excess of 2,300 individual financial institutions, with tens of thousands of branches. Wolter was one of several end users willing to sing their praises publicly. Other GSX exhibitors were also proud to have their own real-world success stories. Placing the emphasis on outcomes At GSX, I heard more than once that outcomes are more important than technologies. Customers don’t want to hear about technologies, but rather about what those technologies can do for them. Avigilon, now a subsidiary of Motorola Solutions, is another company that is focused on outcomes rather than technology per se. “Instead of focusing on megapixels and terabytes, the end user is focused on perimeter security, loss prevention and risk management,” says John Kedzierski, Sr. VP of Video Solutions at Motorola Solutions. “We are working to provide that outcome." The end user is focused on perimeter security, loss prevention and risk management" How operators work to ensure outcomes is another aspect that is changing, says Kedzierski. “Watching video is obsolete,” he says. Using Avigilon’s new system, the operator instead is looking at colour-coded hexagons; one color means motion, another means an analytic event. Operators click on various hexagons to view video. Also at GSX 2019, Avigilon featured its new H5A camera line, with expanded object classification analytics, detailed object detection, and tracking in crowded scenes; and focused on the Avigilon Blue cloud system. They are working to make every camera capable of detecting faces, which can be matched to a watch list. How technology addresses marketplace changes Addressing the changing marketplace was another GSX theme. As the workplace changes, ASSA ABLOY Americas is adapting its technology to address new employment practices such as "hot-desking", and remote and mobile workers, says Peter Boriskin, Chief Technology Officer. Systems have to be able both to protect assets and also to provide flexibility to accommodate the changing workforce, he said. Corporate acquisitions are directly expanding the capabilities that ASSA ABLOY brings to the market. For example, they recently acquired Luxer One, a locker company that enables secure delivery of packages without customers needing to stand in line or wait for service. Deliveries can be made in seconds. Peter Boriskin of ASSA ABLOY Americas led a booth tour, including new power capabilities gained in the acquisition of LifeSafety Power Another recent ASSA ABLOY acquisition is LifeSafety Power, which is expanding the company’s capability to provide proactive data on wired systems by tracking power usage. For example, a spike in current might mean a problem with a component. Compiling “intelligent triggers” enables creation of a dashboard to provide analytics of wired systems. ASSA ABLOY has also been devising predictive analytics of wireless locks to predict battery life, for instance, and to address other maintenance challenges. “We want to know what’s going on at a door without visiting it,” says Boriskin. New exhibitors make their mark New exhibitors were part of the GSX mix. One new exhibitor was Vaion. It’s their first trade show after launching at IFSEC in London in June. Vaion combines a small camera portfolio with on-premise servers and software managed through the cloud for an end-to-end solution. Tormod Ree, co-founder and CEO, calls it a “hybrid cloud delivery model”. Vaion is also a “more proactive security model”, said Ree. Video is analysed for anomalies, and the server “learns” what is normal and not normal. The system provides alerts and notifications, occupancy counting and traffic control, among other features. And “overlays” are employed to present information on a map. Vaion can highlight video that is more likely to be relevant and prioritise feeds that have more activity. Vaion designs the hardware, which is manufactured in Taiwan. Vaion was a first-time exhibitor at GSX 2019 with their end-to-end video system; Tomod Ree is co-founder and CEO Gunshot detection technology EAGL Technology displayed their “Firefly” gunshot detection technology at GSX 2019. Based on technology originally developed for use in the military for sniper detection, the U.S. Department of Energy adapted it to civilian uses after the Sandy Hook School shooting. Boaz Raz, CEO, said the technology is the “most advanced and affordable, wireless for use indoors or outdoors, and it can control doors and cameras”. It doesn’t “listen” for gunshots like some competitors; rather it measures energy for “6 sigma” accuracy (almost 100%). Defining, and redefining, end-to-end solutions End-to-end solutions were all the rage at GSX 2019, but Allied Universal was one exhibitor that pondered what, exactly, is an end-to-end solution? It means different things to different people. For example, a video company’s end-to-end solution would not include access control. When Allied Universal claims to offer an end-to-end solution, they mean it in the broadest definition of the term, including all security systems deployed for a customer as well as the important human element (i.e., manguarding). “The industry’s emphasis on ‘end-to-end’ doesn’t encompass a full solution,” says Mike Mullison, Allied Universal’s Chief Information Officer. “When somebody uses the term end-to-end, you have to ask: What’s at both ends?” The lines between cyber and physical threats are blurring. Clients want full-service solutions" “The lines between cyber and physical threats are blurring,” adds Mullison. “Clients want full-service solutions.” Allied Universal is adding new technology elements to its offering, and Mullison says “the next phase of growth will be fueled by technology.” Allied Universal recently introduced the Heliaus product, a smart phone app that accesses an analytics engine to predict outcomes and prescribe optimum responses. It literally puts technology in a security guard’s hand. One customer has found that use of the technology resulted in a 20% reduction in safety and security incidents. The latest in access control among exhibitors In addition to video, access control had a big profile at GSX 2019, as evidenced by ASSA ABLOY America and many other companies. Another example is SALTO Systems, featuring its new NEO cylinder for wireless access control and the SALTO Virtual Network (SVN); the SVN-Flex extends and increases the number of updating points directly to the door. The SVN-Flex extends and increases the number of updating points directly to the door The compact SALTO NEO Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, or sliding doors. Low energy consumption results in 110,000 cycles with just one set of batteries. Other SALTO products are SALTO KS (Keys as a Service); SALTO BLUEnet Wireless for Bluetooth RF-driven real-time control of doors; the XS4 One Deadlatch stand-alone electronic lock; and JustIN Mobile, which replaces the need for an access card by securely sending a mobile key Over the Air (OTA) to an iOS or Android device from SALTO’s ProAccess SPACE management software. The next step in integration A new company reflecting the GSX emphasis on integration is Security and Safety Things (SAST), which is still in launch mode but expects to have its first pilot customers in the Q4. The first camera vendors embracing the SAST platform will have cameras for sale at ISC West in the spring. SAST is creating an Internet of Things (IoT) platform for the next generation of security cameras. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphones.SAST is creating an IoT platform for the next generation of security cameras “SAST is a technology platform, but it is also a business platform and a relationship platform,” said Emmanuel Ventadour, VP Sales and Marketing. For app developers, SAST also provides non-technical commercial services (i.e., easing their route to market.) Hartmut Schaper, CEO, emphasises the “openness” of the company. Even though they are a spinoff of Bosch, they are treating every camera manufacturer equally, he says. For integrators, the use of apps can expand their field of play. Apps will empower integrators to use video for more business processes – not just security – and expand their reach with customers, says Schaper. From scepticism to sales There were plenty of product claims at GSX to feed the skepticism of even the toughest of potential customers. Fortunately, product claims were only the beginning of conversations with attendees at this year’s show. No doubt manufacturers were put through their paces more than once, and a few of them even came out on the other side with potential new business to show for their efforts. That’s the true measure of success at GSX 2019, or any trade show. Click here to read our reviews from Day One and Day Two of the show.
Avigilon Corporation, a Motorola Solutions company, has announced the launch of its Avigilon H5SL camera line. H5SL camera The H5SL camera is simple and intuitive to install, with a modular design that easily snaps into a variety of base options, helping users to get up and running in minutes. End-users have the flexibility to choose from various lens types, including a new long-range lens that allows them to see with more clarity at farther distances, while audio and input and output connections help them configure actions and alarms for efficient event response. Patented HDSM SmartCodec technology Patented HDSM SmartCodec technology saves on both storage and network bandwidth, helping keep internet connectivity costs down. American-made, built with North American expertise and globally sourced materials, Avigilon stands behind the quality of its H5SL cameras with a 5-year, industry-leading warranty. The H5SL camera line also incorporates Avigilon Unusual Motion Detection “We built our H5SL camera to create a versatile and cost-effective security solution for our customers,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “With value and simplicity at the heart of this camera line, our customers will enjoy the ease of installation, flexible design features and various lens options the H5SL offers them.” Avigilon Unusual Motion Detection The H5SL camera line also incorporates Avigilon Unusual Motion Detection, an advanced artificial intelligence technology that can be used to notify operators of unusual events that might otherwise have been missed, helping to improve situational awareness and effectively monitor more cameras. The H5SL is offered in 1.3, 2, 3 and 5 MP resolution models and is now available for order. For more information on product availability, customers can come see the live product demonstration at GSX 2019, Booth #723 from September 10 to 12 at McCormick Place in Chicago, USA.
Motorola Solutions and Avigilon Corporation, a Motorola Solutions company, announced that they have been selected to help protect Georgetown County School District (‘GCSD’) in South Carolina, USA. Serving over 9,500 students throughout its 10 elementary schools, 4 middle schools, 4 high schools, career centre and adult education centre, GCSD sought to undergo a major security upgrade to increase safety, help mitigate misconduct and offer greater ease-of-use for school administrators, security officers and law enforcement officials using the security system. Deployment of Avigilon Control Center VMS To enhance safety throughout its locations, a complete Avigilon video security system was deployed, with over 1,000 cameras including the H4A Bullet with self-learning video analytics, H4 Mini Dome and H4 Fisheye cameras, all of which helped achieve a tailored security solution for each location while allowing school security operators to leverage the benefits of real-time analytics. Avigilon Control Center video management software was also deployed to provide a more efficient way to manage video from a central location. GCSD also uses Motorola Solutions XPR 3500e radios across its locations GCSD also uses Motorola Solutions XPR 3500e radios across its locations. If suspicious activity is flagged using the Avigilon solution, security operators can quickly contact each other using the Motorola Solutions radios and take immediate action to keep students and staff safe. By using the two systems together, school officials can seamlessly improve operations from the time an emergency call is placed until after an incident is resolved. Unified security solution for schools “Georgetown County School District is an excellent example of how Motorola Solutions and Avigilon provide a unified security solution for schools,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “We are committed to continuing to develop products and technologies that can help enhance school safety and protect what matters most: students, staff and faculty.” “The ability of Avigilon and Motorola Solutions to provide an integrated solution for security, and critical communications is quite unique and extremely valuable to us,” said Alan Walters, executive director, Safety and Risk Management at GCSD. “We selected this system knowing that it is designed with every step of the response process in mind, which can make a world of difference in the moments that matter most.”
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