JC Powell

Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?

Boon Edam has expanded its sales team to support continued strong demand for entrance solutions in the Americas Boon Edam, a manufacturer of security entrances and architectural revolving doors, has announced that the company has hired a new Vice President of Customer Experience and further expanded its sales team to support continued strong demand for entrance solutions in the Americas. New Vice President of Customer Experience Kevin Thomasson was recently hired by Boon Edam to drive efficiency in sales support and order fulfillment. Kevin has over 16 years of sales, marketing, and operations experience, managing and directing teams from ChannelAdvisor, LexisNexis, and SciQuest. At Boon Edam, Kevin’s team includes: Technical Training, Inside Sales, Project Coordination, Installation Support and Technical Support. Project Coordination is an innovative new department that originated from Inside Sales and will specialise in submittal drawings, custom engineering requests, order fulfillment, and delivery coordination. Kevin stated, “With the world class talent we have at Boon Edam, our ultimate goal is to make the customer experience effortless from beginning to end.” Kevin works at the Lillington plant and lives in Cary, NC. New Business Development Managers With the world class talent we have at Boon Edam, our ultimate goal is to make the customer experience effortless from beginning to end To increase sales coverage and further improve customer service in the USA, Boon Edam has hired new Business Development Managers to deliver on-site entrance consultations in smaller geographic regions. All Business Development Managers report to National Sales Managers Valerie Anderson (Midwest, Canada and East) or JC Powell (West and South). Jon Merone is the new Mid-Atlantic Region Business Development Manager. He is a native of Iowa and is a seasoned professional with a sales background in the industries of construction, industrial, environmental and electrical utilities. His recent companies include Lekson Associates, Safety-Kleen, and Pella. Jon covers Maryland, Virginia, and Washington, DC and is based in Frederick, MD.  Lyndell Kline is Boon Edam’s Northeast Region Business Development Manager, bringing over 22 years’ experience in the security industry, in both the integrator/dealer and manufacturing segments. Lyndell was the Director of Sales for Security First, Inc. and Senior Sales Representative for UTC Fire and Security. She covers New York (excluding New York City), Pennsylvania and Delaware, and is based in Wyomissing, PA. Todd Yandell is the Business Development Manager for the South Texas Region. A native of Houston, Texas, Todd has spent the last 17 years in the construction industry in Sales and Sales Management with companies such as Sika Sarnafil and Duro-Last, focusing on specifiers and builders for commercial applications. He is based in Houston, TX. The team works in cooperation with regional BDMs to ensurethat Enterprise customers receive superior service at all levels Kevin Friend is the new Business Development Manager for the Midwest Central Region, covering Iowa, Kansas, Missouri, Nebraska, South Dakota, North Dakota and Minnesota.  An Ohio native, he has spent the last 18 years working in the construction industry in Sales Management and Business Development. His experience has spanned working in Business Development for an exterior glazing contractor to Sales Management with the Stonhard Group. Kevin works out of West Des Moines, IA. Enterprise sales expansion Enterprise Accounts was an initiative started in 2013, and is headed by Mark Perkins, VP of Enterprise Security Accounts. The team works in cooperation with regional BDMs to ensure that Enterprise customers receive superior service at all levels. Two new members were promoted from regional Business Development Manager roles to BDM – Enterprise Accounts: Dale Gigandet, PE, CPP, CISSP, covers the Eastern Region. He is a seasoned, 30-year veteran of the security industry, with an extensive background in design/build solutions for protecting people and property from security threats and vulnerabilities. Dale is a registered professional engineer, certified protection professional, and certified information systems security professional based in Newbury, MA.  Ted Lewis covers the Western Region and has been in the security industry for over 24 years. He has gained experience at various companies including EMI, Stantron, Nice Systems, Vicon, and he has also served as an independent manufacturer’s representative for Pelco, Exacq, Speco, Paxton, and Vigilant Video. Ted has acquired various certifications throughout his career including Pelco, Exacq, Vicon, AMAG, GE, Hirsch, and others. He is based in Valencia, California.