Trigion Security, the specialist security solution arm of Facilicom UK, is delighted to announce the appointment of Paul Grist as its new Security Director. He assumes responsibilities on 16th July 2018 and will succeed Neil Ricketts. Grist brings many years’ experience and knowledge to his new role and will be responsible for sales, marketing and strategy. He will be supported on Electronic Security by Dave Bonci; and on Manned Security by Sean Titheridge, who also joined Trigion earlier this month. Contributing to the growth of security division Grist comments, “I am very much looking forward to building upon Trigion’s good name to further strengthen and develop the company’s presence throughout the UK.” Jan-Hein Hemke, Managing Director of Facilicom UK, comments, “We look forward to welcoming Paul Grist to the team. I am confident that his experience and skills will contribute to the continued growth of our security division over the months and years to come.” Grist joins Trigion from Insafe International where he was Head of Electronic Systems. Prior to this, he was Managing Director of Swift Alarms Group.
Trigion offers all security services in-house and has its own control centre Following a period of investment in its commercial department and supporting structure, Trigion has reported a largely stable turnover for the past fiscal year as it gears up for accelerated growth in 2017. Manned security and the electronic security both maintained previous margin levels, but a change in the proportion of turnover in favour of the electronics division has led to a 39 per cent improvement in Trigion’s operating margin. Increasing demand of electronic security The security industry is seeing a continuing trend away from manned security towards electronics or a combination of the two. Trigion offers all security services in-house and has its own control centre. It has also developed a consultative approach to ensure a solution designed to meet the client’s individual needs, and combining all relevant security elements, is developed. This means the client receives increased security at a reduced rate. In addition, a new financial model means they can see a return on investment from the first day without the need to apply for capital expenditure. Jan-Hein Hemke, Trigion’s Managing Director, said, “We are looking to accelerate our growth in the coming years and have made substantial investments in our commercial department and supporting structure to help achieve this. We have also refreshed our service offering. We believe these actions should lead to a substantial growth in 2017.” Downward trend of manned guarding The development of the National Living Wage (NLW) has had a significant influence on the security industry. In the period from October 2015 to April 2016, the NLW went up by 10.7%. The outlook for the coming years is considerable further increases in the pay rates. Trigon remains a strong supporter of the Living Wage Foundation. It believes the trend in wage rates is desirable from a social point of view. However, it also feels that the increase in cost of labour will further increase the move from manned security to electronic security. Despite the trend towards reduced manned guarding, Jan-Hein stressed, “Well skilled and highly competent colleagues remain important in our desire to be client focused and act as a professional partner to our clients. We have a strong focus on training and development.”
Company offers security solutions to a wide range of public and private sector clients Trigion Security – the specialist security solution arm of Facilicom UK and one of the fastest growing security companies in the south of England, is looking to expand its reach across the entire country over the next three years – offering innovative security solutions to a wide range of public and private sector clients. With an NSI Gold Guarding solution accreditation and ISO 9001, Trigion forges strong client relationships, while offering exceptionally high quality services and value for money. Manned guarding services – including static guarding, mobile patrols and key-holding duties – are delivered by stringently vetted security officers, all of whom are screened to NSI Standards BS7858. In addition, Trigion guards receive training in people and communication skills, guaranteeing a higher standard of customer service and professionalism, a welcome bonus for the offices of blue-chip clients, where Trigion guards are often the first point of contact for visitors. Trigion has earned NSI Gold Approval for the installation and maintenance of its electronic security systems which encompass access control and CCTV surveillance. Customers are increasingly seeking a “People Plus” solution to their security requirements, combining the best guarding protocols together with state of the art technical solutions to achieve a high quality and cost effective result. Trigion are ideally placed to offer this combination. 2014 – Year of steady expansion for Trigion 2014 was a year of steady expansion for Trigion, with both the manned guarding and technical sides of the business showing rapid growth; the latter developing particularly quickly. The company has appointed four new business development managers to continue this success into 2015 and beyond. A corresponding influx of new colleagues in a number of departments – including operations, payroll, human resources (HR), administration and sales – ensures that the company is well-equipped for further growth. "The added value our security guards give, thanks to their regular training, which includes customer service and communication skills, makes Trigion stand out from the competition" Trigion was recognised as the first UK independent security specialist to receive Recognised Service Provider status with the Living Wage Foundation. This acknowledges the company’s continuing commitment to delivering social sustainability and fair pay. Trigion’s customer base has widened considerably Jan-Hein Hemke, managing director of Facilicom UK, parent company of Trigion, said: “It has been a pleasure to watch Trigion go from strength to strength in recent years. Our customer base has widened considerably, from our core clientele in the south of England, moving steadily further north, through the Midlands and Home Counties. The added value our security guards give, thanks to their regular training, which includes customer service and communication skills, makes Trigion stand out from the competition. I have every confidence that the team we have in place will take the company to even greater success in the future.”