Fenix Monitoring, an approved NSI Gold Alarm Receiving Centre (ARC), has entered into a new partnership with OPTEX to support its customers in providing state-of-the-art security response services. The business, founded in 2018 by Managing Director, Carl Meason, will harness the reliability and performance of OPTEX’s Intelligent Visual Monitoring solution to extend its services to provide visually verified alarms, enhancing security by capturing genuine alarms while filtering out nuisance alarms in a diverse range of environments. OPTEX – Fenix Monitoring partnership Fenix Monitoring, which provides CCTV, intruder and lone worker monitoring solutions, has built its reputation on the principles of digital innovation, data analysis and customer-driven experience. These principles provide cutting edge security products and services to the monitoring market, culminating with being recognised as British Security Industry Association (BSIA) SME business of the year 2020. Carl Meason believes the partnership with OPTEX will enable Fenix to significantly enhance their product offering to its customers. Carl Meason said “Fenix Monitoring continues its mission of partnering with the most innovative companies out there, and delivering products and services that are industry leading. In joining forces with OPTEX, we have added another technology partner that can help us build the very best monitoring solutions for our customers.” OPTEX Intelligent Visual Monitoring solution OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, including privacy mode" Carl adds, “OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, especially in relation to its privacy mode which means we will only see a silhouette when an alarm is activated. The homeowner or end-user can then lift this privacy feature, should the alarm be genuine and the person monitoring can see exactly what is going on.” Benjamin Linklater, Sales Director at OPTEX Europe, is looking forward to the new partnership with Fenix Monitoring. He said, “We are very pleased to welcome Fenix to the network of monitoring centres offering our cloud-based visual monitoring solution. Fenix is an agile, technology-focused security company constantly looking for new solutions to solve their customers’ issues.” Intruder and CCTV technologies installed on single site The OPTEX Intelligent Visual Monitoring solution enables separate intruder and CCTV technologies installed on the same site, but acting independently, to be connected using the OPTEX Bridge and create one, seamless, integrated and intelligent visual monitoring solution. Intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed or its grade. When an alarm occurs, a signal is instantly sent to the ARC whose operator can view images pre and post the alarm event via a dedicated portal to determine whether the alarm is genuine.
Harper Security Systems, which specialises in specifying and installing smart security solutions for residential and private properties, has selected OPTEX’s range of Intelligent Passive Infrared (PIR) sensors for their reliability in detecting external threats, especially in rural environments. Three properties in the Home Counties and Lincolnshire are using a combination of OPTEX’s proven PIR sensors to protect property, people, and other important assets including horses from the dangers of vandalism and theft. OPTEX’s range includes sensors which offer panoramic 180-degree detection coverage and 12m/40ft radius to detect any intrusion around a residential or commercial building. Commercial business environments They are ideally suited for protecting larger residential grounds and flat roofs typical with outbuilding on farms and stables. “We have worked with OPTEX for a number of years and have found their range of PIR sensors to be extremely accurate and reliable, which is critical when specifying external detection,” says Alan Harper, Director at Harper Security Systems. The flexibility and versatility of the sensors is such that they are ideal for multiple environments" “The flexibility and versatility of the sensors is such that they are ideal for multiple environments,” Alan continues. “For example, we have recently installed them at a private stables in Lincolnshire to protect horses and valuable equestrian equipment, residences in rural villages in both Bedfordshire and Hertfordshire to protect property and personal items, as well as in commercial business environments.” Innovative security solutions Ben Linklater, Sales Director at OPTEX Europe, says that while the focus is often on towns and cities, crime in the countryside is a huge issue, costing the rural community in the UK more than £9 million this year alone: “Reliable external protection is becoming increasingly important not only to secure equipment and assets, but also livestock and other animals like horses. The earlier the detection the better chance there is to prevent intruders." "External intrusion detection is essential in rural environments as most assets, many of which are expensive to replace (and some are irreplaceable), are stored outside. We are very pleased to work with Harper Security who understand the benefits of early detection to keep premises, assets, people and animals secure, delivering innovative security solutions to their customers.”
OPTEX Europe, a pioneer in sensing and detection, has entered a new partnership with UK security services company, DS Security Group Ltd. The collaboration between OPTEX and DS Security Group is two-fold. Firstly, monitoring of the new OPTEX Intelligent Visual Monitoring solution is done via DS Security’s recently launched state-of-the-art Alarm and Video Monitoring Centre, DS Operations Centre (DSOC). Secondly, the adoption and promotion of OPTEX’s suite of sensors is part of DS Security’s intrusion detection portfolio. Monitored alarm systems DS Security Group is a UK security services business that specialises in commercial services, utilising the latest security systems, access control and CCTV monitoring solutions to protect businesses and their commercial property and premises. Ben Linklater, Sales Director at OPTEX Europe, says: “We were extremely impressed by DS Security Group, in particular its expertise, professionalism and willingness to embrace new technologies. When we presented our new solution to add video to monitored alarm systems to Stephen and the rest of his team, it was clear our companies were aligned about the benefits it could bring to the customers.” Easy visual verification We are pleased to become an OPTEX Monitoring partner and add their sensor range to our portfolio" Stephen Smith, Director and Chief Operating Officer at DS Security Group, says he is looking forward to working closely with OPTEX: “Having launched our new monitoring centre, it was very interesting for us to meet with OPTEX and understand more about their Intelligent Visual Monitoring solution. We could see how implementing OPTEX intrusion sensors and linking them to IP cameras will provide an easy visual verification to our customers.” “We are pleased to become an OPTEX Monitoring partner and add their sensor range to our portfolio. We look forward to working closely with them on new projects to deliver the highest quality security solutions and level of service to our customers.” added Stephen. Visual monitoring solution The OPTEX Intelligent Visual Monitoring solution enables separate intruder and CCTV technologies installed on the same site, but acting independently, to be connected using the OPTEX Bridge and create one, seamless, integrated and intelligent visual monitoring solution. Intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed, or its Grade. When an alarm occurs, a signal is instantly sent to the ARC whose operator can view images pre and post the alarm event via a dedicated portal to determine whether the alarm is genuine.
The OPTEX UK/Ireland sales team has been restructured to provide a better service to OPTEX’s channel partners and customers with roles that put the customer at the centre of OPTEX’s operation. The team structure has been simplified in response to customer feedback, and to give channel partners and customers an easy point of contact to deal with any type of enquiry, whether it’s relating to sales, technical or logistics. While each member has an area of expertise with a national remit, they are also the primary contact for a specific region where they will be supporting their local system integrators, installers and distribution network. Neil Foster, who has particular expertise in critical infrastructure projects, will continue to focus on the North of the UK and Ireland. Dale Jones, who has extensive experience managing national and international transportation projects, will retain responsibility for the Midlands. Mathew Oakley, who has recently joined the team, and who has proven skills delivering bespoke high-end security solutions, will concentrate on London and the South East. B2B Channel expert Benjamin Linklater took over the management of the UK/Ireland Sales team in January 2018 Sarah Black, who has considerable experience in B2B channel sales, is the UK Sales Channel Manager, supporting distributors at head office level, as well as overseeing support at branch level. She will also look after projects in the South West. Benjamin Linklater, Sales Director, who has more than 20 years’ experience in the global security industry and has been working with OPTEX for more than eight years, took over the management of the UK/Ireland Sales team in January 2018. “All our Area Sales Managers have many years of industry experience and Dale great technical knowledge of our products; by focusing their responsibilities around key geographical regions we believe we can deliver even greater levels of service to our customers,” he says, “and ensure every customer has the right support at the right time.” Vehicle sensors and security solutions expert Two new roles have been created to provide additional support across the territories: a National Key Account Manager and an Internal Sales Executive. Sandrine Cocks, National Key Account Manager, will be the main point of contact for security products, vehicle sensors and people counters. Her mission is to lead the company’s sales efforts by supporting and developing a multi-level relationship with each of the national key accounts across the security and new product portfolio. Sandrine will work with all the stakeholders to identify their needs and build a bespoke plan.
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