In the latest testing phase for the Emergency Services Network (ESN) project with the Home Office, Frequentis has successfully demonstrated the additional voice and data feature set. The Emergency Services Mobile Communications Programme (ESMCP) is delivering the new Emergency Services Network (ESN) critical communication system, which will replace the current TETRA-based Airwave system with a new LTE-Mission Critical Services (LTE-MCx) 3GPP based radio communication system in Great Britain. Life-saving data ESN will transmit fast, safe and secure voice, video and data across the 4G network and give first responders immediate access to life-saving data, images and information in live situations and emergencies on the frontline. Frequentis is working directly with the Home Office on the development of a gateway, which will connect Frequentis multimedia communications platform 3020 LifeX to the new ESN. The gateway will provide an Airwave-comparable feature set, and, once ready, will be installed and tested within the Ambulance Radio Program (ARP), a reference customer of Frequentis' and which is working closely with the Home Office. The two recent successful test demonstrations against ESN have allowed Frequentis to show the Home Office the intermediate progress of the project. Participation took place remotely, allowing the momentum of the project to continue despite the challenges of COVID-19. Frequentis 3020 LifeX We are pleased to be able to adapt LifeX to fit the needs of ESN in order to further support emergency services operators" "Testing this time included group call, private call (in/out), ambient listening, status message, emergency calls, text messages and broadcast, all of which were successful thanks to the hard work and dedication of the teams. In addition, we will be delivering functionality to support interworking between existing Airwave and ESN to provide a smooth transition for our customers as they move to the ESN network, allowing both networks to be used in parallel. We are pleased to be able to adapt LifeX to fit the needs of ESN in order to further support emergency services operators in their challenging role," says Andy Madge, Managing Director Frequentis UK. The Frequentis 3020 LifeX is already being implemented for a number of police and emergency services organisations across Great Britain on Airwave, and worldwide, and will be compatible with ESN in due course. The gateway development, supported by subcontractor, Nemergent, will ensure that control room operators using the Frequentis LifeX platform have access to a fully approved and easy-to-use interface into ESN for all mission-critical communications. LifeX has been designed to allow emergency services operators to maximise the benefits of multimedia communications, and when next-generation 999 (NG999) becomes a standard it will also allow members of the public to share images and videos of incidents that can be analysed in real-time.
Frequentis will work with the Home Office to ensure that Frequentis control room operators have access to a fully approved and easy to use interface into the new Emergency Services Network (ESN) for all their mission-critical communications. ESN will replace the current Airwave service used by the emergency services in Great Britain, enhancing mission critical voice and data services and providing a genuine multi-media platform. The Frequentis multimedia communications platform, 3020 LifeX, is already being implemented for a number of police and emergency services organisations across the country and will be compatible with ESN when available. Maximising the benefits of multimedia communications The Frequentis LifeX solution has been designed to allow emergency services operators to maximise the benefits of multimedia communications, not only to an officer, but it will also allow members of the public to share images and videos of incidents and to be analysed in real-time, when next generation 999 (NG999) becomes a standard. With this approach, reliability as well as functionality can be delivered in a practical and realistic timescale The Frequentis development approach with the Home Office recognises and understands the importance of mission-critical data services delivered daily to the police, fire and ambulance customers in Great Britain. This sets a balance between the need for transition to the new network as soon as possible versus the need for testing the immediate reliability expected by users. With this approach, reliability as well as functionality can be delivered in a practical and realistic timescale in 2021. Delivering mission-critical technology “Frequentis understands the needs of its emergency services customers and is delighted to have agreed a solution with the Home Office that will enable our customers to realise the operational and business benefits offered by the ESN as soon as it is practical.” “Our wealth of experience and knowhow when it comes to delivering mission-critical technology and software globally will ensure delivery of a solution that meets customer and user expectations,” says Andrew Madge, Managing Director Frequentis UK.
Former Managing Director (MD) of Defence and Intelligence for Lockheed Martin, Andy Madge, has joined the Managing Board of Frequentis UK, taking over responsibility for the UK and Ireland subsidiary of Frequentis AG. The phased handover from existing MD John Gurney will conclude John’s 18 successful years with Frequentis to begin his retirement in early spring. Frequentis UK is active in the United Kingdom and Ireland markets with projects in all Frequentis business segments – Civil and Military Air Traffic Control, Public Transport, Public Safety, Maritime and Aeronautical Information/Data Management. Over the course of his 18-year tenure, John Gurney was the driving force behind the development and expansion of Frequentis UK. The subsidiary experienced incredible market growth under his leadership, expanding the London-based company from a small branch into one that delivers significantly to the international Frequentis Group we see today. Continual experience in related sectorsExperience, leadership and strong customer relationships are a key to Frequentis’ success" His successor, Andy Madge, is an experienced leader with background in aerospace, defence, intelligence and air traffic management. He served for 20 years in the Royal Air Force as an aero systems engineer before joining Cobham Aviation Services, in a general management role for both the engineering and air traffic control businesses. Most recently, from 2012 to 2017, Andy worked for Lockheed Martin, initially as Project Director in the air traffic management business before becoming MD for the defence and intelligence business. “Experience, leadership and strong customer relationships are a key to Frequentis’ success. Over the past 17 years, John Gurney has led the development of the UK business outside of what was the traditional air traffic control environment, achieving major account success in all of the key business areas of the Frequentis Group, while developing the UK and Ireland subsidiary into one of the largest markets globally for the Frequentis group. I would like to thank John for his exceptional service and commitment to Frequentis and wish him well with his retirement.” “I am delighted that we have a leader of Andy Madge’s caliber joining Frequentis. He will ensure continuity while driving the company forward and implementing our regionalisation strategy for the UK and Ireland," noted Frequentis CEO Hannes Bardach. UK and Ireland a strong platform Frequentis AG sees the UK and Ireland market as a particularly strong platform for its range of control room solutions with a focus over coming years to deliver more projects and expanded capabilities in this area. This regionalisation approach for delivering local competences is at the core of the Frequentis strategy for continued growth.Frequentis UK has seen recent success in securing the Ambulance Radio Programme with the National Health Service Frequentis UK has seen recent success in securing the Ambulance Radio Programme with the National Health Service (NHS), as well as delivering defence ATM upgrades under the Ministry of Defence’s MARSHALL programme. The company continues to provide control room solutions for the Metropolitan Police Service, Network Rail and NATS, among others. Andy initially joined Frequentis in September 2017 to begin the preliminary handover of the UK and Ireland responsibilities and will continue the phased handover with John until his departure in March 2018.
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