Summary is AI-generated, newsdesk-reviewed
  • HID acquires Intelligent Observation, enhancing Healthcare RTLS for infection prevention.
  • Platform uses NFMI technology for efficient compliance tracking and reporting.
  • Wearable devices enable real-time, detailed hand hygiene monitoring and reporting.

HID, a worldwide pioneer in trusted identity solutions, announced it has acquired Intelligent Observation, a major platform provider for hand hygiene compliance, designed to enable healthcare facilities to reduce hospital-acquired infections (HAIs) through proper hand hygiene practices.

The addition of Intelligent Observation expands HID’s offering and relevance in the Healthcare RTLS space to further meet the growing needs of healthcare facilities.

Patients enter the hospital looking to get better, not to catch an infection,” said Björn Lidefelt, EVP and Head of HID. “Welcoming Intelligent Observation into our RTLS portfolio enables healthcare providers to prevent hospital-acquired infections and create a safer patient experience.”

Intelligent Observation platform 

The platform utilises SaaS and near-field magnetic induction (NFMI) technology

The Intelligent Observation platform includes hardware that detects when healthcare workers are near a hand sanitation area and records whether the individual sanitises appropriately.

The results are then communicated to Intelligent Observation’s cloud-based dashboard, where data is stored and formulated into reports. The platform utilises SaaS and near-field magnetic induction (NFMI) technology, which enables efficient compliance reporting and tracking for hospital administrators.

Wearable NFMI devices

Provided information from the dashboard includes handwashing duration with soap and water

The patented platform consists of wearable NFMI devices, which are worn by healthcare staff and offer centimeter-level location accuracy, as well as an interactive SaaS dashboard that provides near real-time, granular compliance data to healthcare administrators.

For example, administrators can view data across facilities, at the facility level, and even view room-level compliance, including isolation rooms.

Provided information from the dashboard includes handwashing duration with soap and water, as well as easy-to-use infection tracing tools. Furthermore, the platform can generate individual hand hygiene scorecards that are delivered directly to the inbox of staff to self-monitor and inform employee training.

RTLS experience

Marc Bielmann, SVP and Head of Identification Technologies, HID, said, “We are committed to providing a robust, best-in-class RTLS experience to help healthcare facilities meet their growing needs.”

Adding Intelligent Observation is yet another step in our journey to enabling safe and efficient workplaces using real-time location data.”

RTLS Business Unit

Founded in 2019 and headquartered in Miami, Florida, Intelligent Observation is now part of HID’s Identification Technologies Business Area. The Intelligent Observation platform will merge into HID’s RTLS Business Unit and benefit from HID’s sales and other global functions to support its offering.

At Intelligent Observation, we are dedicated to reducing HAIs through innovative and intuitive technologies,” said Seth Freedman, CEO, Intelligent Observation. “Now, as part of HID, we are excited to continue this mission and help even more healthcare professionals where it matters most.”

In case you missed it

Morse Watchmans enhances Lincoln's Inn security systems
Morse Watchmans enhances Lincoln's Inn security systems

The Honourable Society of Lincoln’s Inn is one of the four Inns of Court and operates as an active and thriving society of lawyers, sprawling across 11 acres in central Londo...

How are new technologies reshaping casino surveillance and security?
How are new technologies reshaping casino surveillance and security?

Casinos are tasked with monitoring vast gaming floors, cashier cages, and access points. The market for casino security and surveillance demands software and hardware that provide...

ASSA ABLOY at GSX 2026: Innovations in security
ASSA ABLOY at GSX 2026: Innovations in security

ASSA ABLOY will be exhibiting at Global Security Exchange (GSX) 2026 from September 14 - 16 at the Georgia World Congress Center in Atlanta, Georgia. The company invites attendees...