As 2025 comes to an end, the Door & Hardware Federation (DHF) reflects on a year marked by significant achievements and collaboration in the security sector.
This year, DHF earned ISO 9001 certification, launched a new qualification, and published the Competence Framework, all while maintaining a strong commitment to its industry and members.
Initial highlights and key gatherings
2025 commenced with a sense of promise, according to DHF's Commercial Director, Patricia Sowsbery-Stevens. In February, the Federation organised its inaugural Members' Conference at the Royal Air Force Museum Cosford. Over 200 industry professionals and members attended to engage in discussions and workshops, with notable speakers like Dafydd Williams from the Ministry of Housing, Communities and Local Government, addressing vital topics such as the government’s response to Grenfell.
Employment law insights were provided by Gillian McAteer from Citation, while Flight Lieutenant John Nichol delivered a compelling keynote on his experience as a Gulf War prisoner, encouraging collaboration among attendees.
Notable qualifications and competence enhancements
The initiative is part of DHF’s longstanding mission to bolster industry standards and competence
April witnessed a significant milestone with the introduction of the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors.
Developed by DHF, this qualification aims to bolster competence in a specialised area, already showing considerable uptake from companies focused on maintaining high standards in safety and compliance. The initiative is part of DHF’s longstanding mission to bolster industry standards and competence.
Completion of the construction leadership council framework
"Another defining achievement came with the completion of the Construction Leadership Council’s (CLC) Competence Framework for Doors, Gates and Shutters," explained Sowsbery-Stevens.
This project, a collaboration with the Automatic Door Suppliers Association (ADSA) and Sector Lead Group 10, took eighteen months and was guided by DHF and ADSA. The framework sets practical standards across installation, maintenance, and servicing, helping members like Amazon and Heathrow Airport meet required competence proofs.
Recognition and progress
This summer, DHF's ISO 9001 certification underscored its commitment to quality management.
September saw DHF authorised to issue Blue Skilled Worker cards for the Dock Leveller industry, recognising and supporting competence across its sector.
Engagement and outreach
DHF set open days in the UK and provided support in Ireland, maintaining ties and receiving positive feedback
Throughout the year, DHF aimed to stay connected with members, participating in national events such as The Security Event and the MLA Expo, and continued sponsoring the Automated Gate category at the AFI Awards.
With a focus on member engagement, DHF arranged open days in the UK and provided support in Ireland, strengthening ties and receiving positive feedback.
Challenges and people-centric focus
Despite challenges such as altered National Insurance contributions and a construction slowdown, the sector's resilience was evident, and DHF members reported steady demand in commercial and industrial markets.
As Patricia notes, the end of the year bids farewell to Nick Perkins, whose contributions were invaluable, alongside team changes that included welcoming new finance and commercial managers to support DHF’s growth.
Continuous improvement and future plans
As 2026 approaches, DHF plans further development with an Ofqual-regulated training programme for the building hardware industry, broadening its educational offerings.
Looking ahead, DHF commits to enhancing standards and supporting its members while representing the security sector robustly.
As 2025 draws to a close, the Door & Hardware Federation (DHF) is reflecting on a hugely productive year. Indeed, it has been defined by achievement and collaboration, and by a tireless commitment to the people and industries it serves.
From achieving ISO 9001 certification, to publishing the long-awaited Competence Framework and launching a pioneering new qualification, the Federation has continued to strengthen its foundations while looking confidently to the future.
Excitement and possibility
“2025 began with a sense of excitement and possibility,” explains DHF’s Commercial Director, Patricia Sowsbery-Stevens.
“In February, DHF hosted its first Members’ Conference at the Royal Air Force Museum Cosford, where more than 200 members and industry professionals gathered for a highly enjoyable day of insight, discussion and connection.”
Invaluable guidance on employment law
The event brought together a programme of workshops and speakers, including Dafydd Williams from the Ministry of Housing, Communities and Local Government, who shared the government’s response to Grenfell, and Gillian McAteer from Citation, who offered invaluable guidance on employment law.
A moving moment came from Flight Lieutenant, John Nichol, whose keynote address about his experience as a British prisoner of war during the Gulf War was both humbling and inspiring. Alongside the talks, an exhibition hall filled with leading names from across the sector created opportunities for collaboration and the sharing of knowledge that will carry forward into the year ahead.
DHF’s enduring mission
In April, the launch of the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors marked a major milestone.
Developed by DHF to strengthen competence within this highly specialised area, the qualification has already seen remarkable uptake from companies determined to uphold the highest standards of safety and compliance. It reflects DHF’s enduring mission to support professional growth and align industry practice with a focus on building safety and competence.
CLC Competence Framework for Doors
“Another defining achievement came with the completion of the Construction Leadership Council’s (CLC) Competence Framework for Doors, Gates and Shutters. Developed in close partnership with the Automatic Door Suppliers Association (ADSA) and guided by the Sector Lead Group 10,” explains Patricia.
“The project represented eighteen months of careful collaboration and consultation. Led by DHF and ADSA, and supported by our Senior Training and Compliance Officer, Steve Hill, the framework establishes clear, practical standards for competence across installation, maintenance and servicing."
"For DHF members, this work has real impact. More and more organisations, for example, Amazon and Heathrow Airport, are now requiring evidence of individual competence for both installation and maintenance. The framework and accompanying National Occupational Standards help ensure DHF members can demonstrate the professional skill and assurance expected of them.”
DHF’s growing role
The summer brought one of the Federation’s proudest moments. DHF achieved ISO 9001 certification, confirming its position as an organisation that leads by example. This recognition of quality management and continuous improvement reinforces DHF’s reputation for professionalism and integrity in all that it does.
In September, a further milestone followed with authorisation to provide Blue Skilled Worker cards for the Dock Leveller industry. This step has brought well-deserved recognition for individuals working in this specialist area and underlines DHF’s growing role in supporting competence and training across every corner of its sector.
Innovation and excellence within the fencing community
“Throughout 2025, DHF has remained close to its members and partners,” says Patricia. “We have attended key national events including The Security Event, The FIT Show, Fencex, and the MLA Expo, meeting members face-to-face, sharing updates and listening to feedback. DHF also continued its proud sponsorship of the Automated Gate category at the AFI Awards, celebrating innovation and excellence within the fencing community."
"Member engagement has remained central to our purpose, with a series of members’ open days around the UK. One particularly meaningful initiative saw Steve Hill spend several weeks in Ireland, offering training and support to members across the Republic. His visit received outstanding feedback and further strengthened DHF’s ties with the Irish market.”
National Insurance contributions
While the year brought challenges, including increased National Insurance contributions and a slowdown in construction, the outlook among DHF members has remained encouraging. Many report steady order books and continued demand within commercial and industrial markets, a reminder of the sector’s resilience and its ability to adapt and thrive even when conditions are uncertain.
“No reflection on the year would be complete, of course, without recognising the people who make DHF what it is,” says Patricia. “As the year draws to a close, DHF prepares to say farewell to Nick Perkins, whose knowledge and expertise have left a lasting mark on the industry. Nick’s retirement will be felt by colleagues and members alike, and he departs with the Federation’s gratitude and warmest wishes”.
Organisation’s commercial insight and engagement
Earlier in the year, the Federation wished a fond farewell to Helen Skelding, whose calm professionalism and loyal service earned her the respect and affection of all who worked with her. The team was joined by Eddie Payne as Finance Manager, bringing fresh perspective and experience to support DHF’s continuing growth.
Later in the year, Jason Smith moved on after many valued contributions, and the Federation welcomed Jonathan Colen as its first Commercial Manager, strengthening the organisation’s commercial insight and engagement. Within the Membership Department, Olivia Juxon began maternity leave in November, and we were delighted to welcome Charlotte Winsper to the team to ensure members continue to receive excellent support.
DHF’s educational portfolio
“As we move into 2026, DHF stands ready for the next chapter,” concludes Patricia. “With ISO 9001 certification achieved, the Competence Framework completed, the Level 3 Award launched, and authorisation secured to issue Blue Skilled Worker cards for the Dock Leveller industry, DHF has laid strong foundations for the future."
"The coming year will see the introduction of a new Ofqual-regulated training programme for the building hardware industry, extending DHF’s educational portfolio and offering a clear route to recognised qualifications. Above all, DHF remains committed to raising standards, supporting members, and strengthening the sector it proudly represents.”
