FLIR Systems

Abu Dhabi is a major cultural and commercial centre in the United Arab Emirates (UAE), accounting for roughly two-thirds of the UAE’s economy. While oil and natural gas make up a large portion of its GDP, Abu Dhabi has positioned itself as a premiere tourist destination, with major investments in luxury resorts and business hotels. Consequently, public safety is a top priority — and FLIR Systems is playing a critical role in the city’s long-term safe city initiative. Recently, the Abu Dhabi Monitoring and Control Center (ADMCC) was tasked with integrating all public access cameras onto a single platform to provide fully uninterrupted coverage of the city. This is in compliance with the Safe City 2030 vision of His Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and President of the UAE. As part of this initiative, ADMCC launched the Falcon Eye project, where surveillance cameras and sensors would be installed across the city to enable real-time situational awareness, threat detection, data collection, data sharing among public safety organisations, and crime prevention. Updating video management system To manage such an extensive system under the Falcon Eye project, ADMCC needed to update its VMS softwareFalcon Eye expands Abu Dhabi’s existing surveillance system to thousands of license plate recognition cameras and surveillance cameras, with cameras equipped with video analytics and/or facial recognition capabilities. To manage such an extensive system under the Falcon Eye project, ADMCC needed to update its video management system (VMS) software. ADMCC sought a VMS that would provide enhanced image quality, as well as increased storage and integrity of streamed video. The VMS also needed to be able to incorporate current, emerging and future technologies, such as Big Data, cyber protection, smart cameras, analytics at the edge, and automated camera management. Additionally, ADMCC required a cost-effective VMS that would seamlessly integrate with the existing physical security management information (PSIM) without compromising any data or operations from subsystems. Reliable software solution for video surveillance Previously, ADMCC had a strong relationship with FLIR, having deployed an older FLIR United VMS version for several years. After careful research and evaluation, ADMCC chose to continue partnering with FLIR as the industry leader in advanced video solutions in the safe city sector. ADMCC selected the most recent FLIR United VMS release as its VMS for the Falcon Eye initiative. FLIR United VMS is a reliable, enterprise-level software solution for video surveillance supporting an unlimited number of cameras over IP networks. Complying with ONVIF Profile S, Latitude ensures greater compatibility between cameras and the VMS Part of FLIR’s award-winning United VMS platform, Latitude features enhanced cyber security protocols. Its distributed server architecture enables unlimited scalability, multi-site deployments and sophisticated network topologies. Latitude’s open platform functionality provides advanced edge device integration, bringing together hundreds of third-party technologies. Complying with ONVIF Profile S, Latitude ensures greater compatibility between cameras and the VMS. Integrating Latitude and PSIM solution ADMCC upgraded to the recent United VMS version in June 2017. With special support from the FLIR team, the integration of Latitude and ADMCC’s in-house PSIM solution was successfully completed without any data loss. Adding value to the integration was the presence of an in-house FLIR engineer, who provided insight and guidance throughout the process. “FLIR is considered one of ADMCC’s trusted vendors, delivering regular upgrades and specialist support to our operations when needed,” said His Excellency Saeed Al-Neyadi, Director General at ADMCC. “The on-site FLIR engineer provided an immeasurable value to ADMCC.” Ensures maximum integrity and reliability One of the defining characteristics of United VMS is its simplicity and easy user interface. United VMS offers simplified access in managing and controlling video operations for the support staff. For all safe city projects, the preservation and availability of data is paramount. United VMS ensures maximum integrity and reliability with exceptional failover, disaster recovery capabilities" “The use of actionable information through data collection is vital in running such a huge scale operation such as Safe City initiatives,” Mr. Khalfan Al Hassani (ICT Director) said. “United VMS ensures maximum integrity and reliability with exceptional failover, disaster recovery capabilities, and 24/7 redundant recording.” Day/night safety of city and residents ADMCC oversees one of the world’s leading safe city solutions that utilises license plate recognition, facial recognition, video analytics and video management from over 45,000 sensors spread across the Emirate. United VMS serves as the central operational platform for all data of this unified platform, providing an efficient combination of video software and server hardware. By utilising the state-of-the-art technologies and subsystems brought together by United VMS, ADMCC ensures the safety of the city and its residents at all hours of the day and night. “United VMS has given ADMCC a reliable, stable, robust and secure platform for the past six years,” said Al Hassani. “It underpins a custom PSIM solution that supports various government agencies in Abu Dhabi helping the city to be ranked the ‘Safest City in the World.’”

New Covent Garden Market is the largest wholesale fruit, vegetable, and flower market in the United Kingdom. Redevelopment work launched in 2015 included a new security monitoring system, as well as a migration from analogue security equipment to an IP solution from FLIR Systems. New Covent Garden Market is a phenomenon in London, to say the least. The world-famous wholesale market provides 40 percent of London’s fresh fruit and vegetables eaten outside the home and serves 75 percent of London’s florists. With more than 175 affiliated businesses, New Covent Garden Market is the largest wholesale market in the UK. IP-based security system Redevelopment construction works started in 2015 and should continue until 2022 When London authorities decided to redevelop the entire site on Nine Elms and Battersea in order to meet future needs, it was clear that New Covent Garden Market was facing a huge operational challenge. Redevelopment construction works started in 2015 and should continue until 2022. In addition to a better road layout, improved waste management, and upgraded parking facilities, the market authorities wanted better security so that employees, tenants, customers and suppliers would feel safer. The organisation wanted to upgrade its legacy analogue CCTV technology to an IP-based security system capable of incorporating future upgrades. Surrey-based company Phoenix Integrated Security Limited, which had been the security solution provider for New Covent Garden Market for years, oversaw the security overhaul, as well. Future-proof system “We designed a security system together with the end customer and the site constructor so that it could meet today’s security standards again,” said Trevor Hearn, Director at Phoenix Integrated Security Limited. “We were looking for a future-proof system that was able to monitor this complex site and that was easy to work with for our security guard personnel. We looked at various manufacturers for this, but FLIR Systems was the only company that ticked all the boxes.” Phoenix opted for FLIR United VMS, which includes FLIR’s enterprise-level software solution Latitude, and a wide range of FLIR IP cameras. At the end of 2018, New Covent Garden Market already had more than 300 IP cameras installed across the entire site it intends to gradually upgrade all analogue systems over a five-year period. Wide range of cameras The image quality of the FLIR IP cameras represents a huge improvement over analogue The site combines a wide range of cameras, including the FLIR Quasar 4K fixed box camera, the FLIR Ariel Quad HD bullet camera, and the Quasar 1080p PTZ camera. The cameras offer high evidentiary detail and discreet, compact form factors. According to Hearn, the image quality of the FLIR IP cameras represents a huge improvement over analogue. Image quality is not the only benefit of using United VMS. Another valued feature is the platforms scalability. From 2016 onwards, New Covent Garden Market has been gradually replacing analogue cameras and storage equipment across the entire site, and Latitude has the flexibility to incorporate an unlimited number of channels. Body-worn cameras Operators have the flexibility to present their video sources on screen where they want and define user profiles to see only specific video sources from a given particular building, for example. “This project is an engineer’s dream,” said Hearn. “The FLIR Latitude system allows New Covent Garden Market to easily expand their camera network whenever they feel the need and to connect with practically any camera they want, including body-worn cameras. The Latitude system is also easy to couple with third-party systems, such as intercom and access control systems.”

As prominent in Belfast’s history as its cranes are on the city’s skyline, it’s hard to imagine Belfast without Harland and Wolff. Once the world’s greatest shipbuilder, Harland and Wolff today has evolved into a company that provides over 150 years of engineering excellence to the maritime, offshore, and renewable energy sectors. The Harland and Wolff facilities on Queen’s Island are now used to maintain some of the world’s largest ocean-going vessels, ranging from offshore platforms and cruise liners to offshore wind farms. The company is spread over two sites in Belfast and covers over 200 acres. Its main facility has a public-facing perimeter of no less than 1.5 kilometers. With safety as a primary consideration in the execution of projects, the company goes to great lengths to protect its investments from unwanted visitors, intruders, and vandalism. FLIR VMS solution For over 15 years, Harland and Wolff has been using FLIR’s United VMS to manage a wide variety of security cameras For over 15 years, Harland and Wolff has been using FLIR’s United Video Management System (VMS) to manage a wide variety of security cameras. As technology innovations and features were being added onto the United VMS over the years, Harland and Wolff has always remained loyal to the FLIR brand. But with the increasing development of Queen's Island as an industrial, commercial, and tourist area came a greater public presence and an increased safety and security threat. That is why in recent years Harland and Wolff has been continuously investing in the latest security camera technology from FLIR, including enterprise security cameras, PTZ cameras, intelligent thermal cameras, and mobile and wearable cameras. Optical and thermal cameras “Today, over 140 FLIR cameras on-site and along the site’s perimeter make sure that we can detect any irregularity,” said Chris Neill, security operations manager at Harland and Wolff. “Whenever one of our cameras picks up an incident – an intruder for example – an alarm is generated and sent to our security control room, who can then follow up the incident. This ensures us that our investment and that of our customers is safe and secure at all times.” Due to the high impact and risk associated to a possible incident on site, the company’s security department follows a proactive approach for possible intruders. Even in complete darkness, in perimeter areas where there is no additional lighting, thermal analytic cameras can pick up the presence of intruders, animals, or vehicles automatically based on their heat signatures. Intruder detection While thermal camera footage does not allow actual identification of intruders, it can still be used as evidence for insurance companies or law enforcers, especially when an intrusion pattern can be seen over different cameras. United VMS is FLIR’s enterprise-level software solution for video surveillance operations United VMS is FLIR’s enterprise-level software solution for video surveillance operations. The software is currently used at Harland and Wolff by four control room operators and eight managers, all of which have dedicated user rights. One of the strengths of the United VMS system is that it can connect with nearly any security camera on the market and that video streams and detection alerts can be presented on any screen, be it on a video wall, a PC, or a smartphone. United VMS But Harland and Wolff has been using United VMS for far more applications. “We also use the United VMS platform to monitor alarms coming from fire sensors on oil rigs, for example,” said Neill. “Another example is the detection of failed pumps on one of our drydocks. This information also comes in on United VMS, where we generate alarms and notify key staff in real time.” Harland and Wolff has indeed managed to make use of United VMS's flexibility and deploy it for much more than security applications only. "We are not in a static business," said Neill. "At Harland and Wolff, we are always taking on new challenges and solving new problems; FLIR’s United VMS platform helps us do that.” TruWITNESS mobile sensor technology Harland and Wolff will also make use of TruWITNESS, the latest mobile and wearable sensor technology from FLIR. TruWITNESS will allow guards on patrol to stream video directly to the control room in real time and from anywhere on the Harland and Wolff sites. Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport" Guards will be able to bookmark events so that incidents or irregularities can be reported and can be followed up more efficiently. In case of incidents, camera footage from the TruWITNESS wearable devices can be used as evidence. In addition, control room operators will be able to track members of staff via the United VMS and display their location on a map. Security technology advancements “Our yellow gantry cranes have become a national icon,” said Neill. “Unfortunately, this also means that they are an attractive target for political messages or, as in the past, terrorism. As a port facility, Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport. But in reality, we always exceed these requirements. We owe this to our continuous investments in security technology, which we also consider as a commitment to our customers.” Maybe this is what connects Harland and Wolff with FLIR. “As committed as we are to our customers, we expect the same from our suppliers as well,” said Neill. “As someone with a technical background, I have always been convinced of the quality of FLIR security products. But there will always be a time when you need to rely on technical support, and that’s where FLIR really makes a difference.”