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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Security Essen 2018, held in Messe Essen, Germany, promised attendees a newly modernised trade show with a simplified layout and more interactive experience. Compared to previous years, halls were reorganised by technology area, with aisles laid out to make more direct pathways for attendees. The fair welcomed 950 exhibitors and more than 36,000 trade visitors from the global security market. Several manufacturers mentioned that footfall had been lighter than expected, but that the show had delivered on its promise to welcome more international visitors, in particular from the Middle East region. Exhibitors also grumbled about higher costs for booth space. Key security industry exhibitors Exhibitors expressed concern that the absence of key players reduced overall foot traffic Exhibitors praised the bigger aisles, which made it easier for visitors to navigate the show. However, some were unsure whether this was due to a better layout or simply because the show was missing key exhibitors. Notably absent were access control provider Dormakaba, security solutions company Honeywell, and surveillance providers Geutebruck and Dallmeier. Exhibitors expressed concern that the absence of key players reduced overall foot traffic. Security Essen hosted a particularly strong access control presence. Halls 2 and 3 were home to companies from across the access control and mechatronics spectrum. Sponsorship by EVVA covered the west entrance. The locking systems manufacturer, which celebrates its 100th anniversary next year, boasted significant floorspace. Exhibitors were pleased with the large access and locking presence, commenting that London-based IFSEC International tends to be dominated by video surveillance providers. EVVA, which celebrates its 100th anniversary next year, boasted significant floorspace Deep learning and artificial intelligence The push toward artificial intelligence (AI) in physical security continues, although the tone at Security Essen seemed to be shifting beyond hype and more toward how the technology can actually add value. For example, Hikvision’s cameras boasted more intelligence and processing power, and the company emphasised faster-paced product cycles. Customers ultimately do not buy AI – they buy benefits and solutions VIVOTEK embraced artificial intelligence as the biggest trend in the industry. The company demonstrated its latest deep learning technology for crowd detection applications. For Dahua, artificial intelligence allows users to easily search metadata in a video, including age and behaviour. Dahua demonstrated its solution for the transportation market, which is able to learn if a bus or train driver is falling asleep at the controls. However, some manufacturers chose not to focus on artificial intelligence. Representatives from Brivo and Eagle Eye Networks highlighted that customers ultimately do not buy AI – they buy benefits and solutions. Historically, video analytics were oversold and underdelivered, and the same could happen to AI if the term is overused in marketing security solutions. VIVOTEK embraced artificial intelligence as the biggest trend in the industry The German market & GDPR While the fair welcomed an increase in international visitors, many stands offered a distinctly German flavour. Exhibitors catered to German customers’ preference for data protection and high levels of privacy. Visitors were welcomed to the show by banners from Genetec, emblazoned with the slogan “Privacy matters… So, remember to forget me.” The video security provider’s stand demonstrated this concept more tangibly, via its Privacy Protector Module. The surveillance software, which is certified with the European Privacy Seal (EuroPriSe), monitors events while automatically pixelating people and vehicles in real time. If an incident occurs, an authorised operator can securely access the unaltered video. Visitors were welcomed to the show by banners from Genetec Other companies also acknowledged issues of privacy and cybersecurity. Hikvision noted that Europe is more regulated, which limits the implementation of the company’s products compared to those used in China. Dahua emphasised that its data for the German market is stored in Frankfurt to meet demands for data protection. IDIS made a point of saying there are no backdoors to their products. The deep learning products are easy to use and 96% accurate, says the company. FLIR has developed a cybersecurity hardening document, and strives to be transparent about cyber issues, including a web landing page where customers can raise any concerns. Vanderbilt is also pushing the cloud as a way forward with its ACT365 cloud-based access and video solution. Users are not intimidated by the cloud anymore since we all use it in our personal lives, says the company. Also on the access control side, EVVA were clear on the security of their AirKey mobile access system, which uses technology based on internet banking, double encryption and high-quality hardware. As well as demonstrating its SAROS thermal camera, FLIR strived for cybersecurity concerns to be addressed by customers Taking a broader view Nedap views security as being about allowing people to focus on their daily lives and work, safe in the knowledge that security is being taken care of. At the show, Nedap launched its new slogan ‘Security for Life’, stating that “true security is when you don’t have to think about it”. Nedap’s global client program represents a long-term commitment to projects. They are having more discussions with clients about risk management through standardisation and centralised policy.Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it Clients remain with Nedap because they keep investing in the platform, constantly updating the code and simplifying it to improve scalability for organisations, says the company. Nedap had one of the few double-decker booths at Security Essen. Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it. HID Global touted their extensive use of partnerships to provide solutions. SeeTec highlighted their move away from products to a more solution-based approach. FLIR, perhaps best known as a thermal camera company, were pushing their solutions approach to markets including intelligent traffic, smart city, video management and PSIMs. Nedap had one of the few double-decker booths at Security Essen Vertical markets in focus As vertical markets go, retail was big, and several players were offering some type of retail solution. Retail – along with banking, finance and transportation – was among Hikvision’s vertical markets of choice. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server SeeTec’s retail solution combines EAS with business intelligence and heat mapping. Dahua’s retail offerings include people counting and emotion detection, which can correlate with weather data, for example. Genetec also showcased a range of retail solutions. Technology improvements announced at Security Essen include FLIR's more robust FB6 series thermal line, Promise Technology's SMARTBOOST technology improved playback performance, and Videotec's cameras with better night performance. The extended 50m range of Optex's intrusion detection laser sensor reduces the need for cameras. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server. The Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart Signs of the U.S. congressional ban There were signs at Security Essen of an impact of the recent U.S. ban on use of Hikvision and Dahua equipment in government installations, although both big Chinese manufacturers maintained a high profile at the German show. For example, the Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart. Chinese camera manufacturer Uniview were keen to stress that they are not owned by Chinese government (neither is Dahua). Uniview’s all-IP camera line offers high resolution, low-light, multisensor and fisheye options, and AI software provides facial recognition, object detection, and fire and smoke detection at the edge. The company aims to increase its global presence with more international branch offerings and international factories.
Brivo, global innovator and designer of cloud-based physical security solutions for commercial buildings, announced its expansion into Europe with the opening of its Amsterdam office and the creation of a new subsidiary, Brivo Systems BV. The move highlights the increasing adoption of cloud-based physical security systems and the company’s growing partner and customer base in Europe. With sales, technical, and logistics operations located in Amsterdam, Brivo will now provide a full range of support services to its European customers. Brivo Systems BV We’re seeing growing demand for cloud-based access control solutions in Europe and felt this was a great time to expand our reach" “We’re seeing growing demand for cloud-based access control solutions in Europe and felt this was a great time to expand our reach,” explained Brivo’s President and CEO, Steve Van Till. “We’re really excited about the opportunities and our ability to provide local support resources for our European customers.” As part of this expansion program, Brivo has recently conducted commercial and technical training sessions in Amsterdam and London, with more planned for the future. “We have a great group of end-users and partners already established in Europe,” said Van Till. “It's a pleasure to see their enthusiasm for our solutions and passion for bringing our products to the European market.” Brivo Onair cloud-based security platform The Brivo Onair cloud-based security platform will offer all the same features in Europe as it does in the U.S, including integrated cloud video from Eagle Eye Networks. With customers in over 55 countries worldwide, Brivo has long had a solid customer base in Europe. The expansion of staff and offices will further drive Brivo’s ability to provide solutions for its customers around the world.
Brivo, global innovator of cloud-based physical security solutions for commercial buildings, has announced the addition of two new executives. Jeff Nielsen joins the company as CTO to lead the technology team behind the Brivo Onair security platform, and Jennifer Love joins the company as the new VP of Marketing to lead go-to-market and partner programs. New CTO to drive physical security division Jeff joins Brivo as Chief Technology Officer (CTO) to continue building the engineering and operations team driving Brivo’s success in the physical security space. Jeff is a technology executive with more than twenty years of experience building, growing and scaling software teams and organisations. Jeff has a proven track record of transforming and improving software/IT organisations in startup to Fortune 500 environments. His experience is particularly relevant to growing our portfolio of native IoT products and enhancing our data analytics capabilities" “Jeff’s experience is invaluable in expanding the Brivo ecosystem and extending our API platform strategy. His experience is particularly relevant to growing our portfolio of native IoT products and enhancing our data analytics capabilities. It’s a great time to have such a talented leader joining our team,” said Steve Van Till. New Marketing VP, technology and SaaS expert Jennifer Love joins Brivo as the VP of Marketing to build out new marketing programs for its existing partner community and to recruit new dealers as Brivo expands its international reach. Jennifer brings a wealth of experience in technology and SaaS models as she has worked in b2b marketing for over fifteen years. “We are thrilled to have both Jeff and Jennifer join Brivo’s leadership team. Jennifer’s experience will prove invaluable to maintaining our industry leadership position and helping commercial building owners make progressive security decisions. Jennifer is a very strong leader. Her strategic acumen in identifying new markets, her passion for growing customer-first cultures, and her expertise in scaling global businesses make her a great match for what Brivo needs to accelerate our growth plans,” says Brivo CEO, Steve Van Till.
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