Physical security

Quanergy Solutions, Inc., continues to gain momentum since reformulating its business operations to focus exclusively on physical security and business intelligence applications. Quanergy’s groundbreaking 3D LiDAR (Light Detection and Ranging) solutions provide users with real-time data to detect potential threats and abnormalities for immediate remediation with unparalleled levels of precision and range in virtually any environment or operating conditions. Accelerate Quanergy’s growth Quanergy has recently announced new-generation sensors to track people and vehicles across every zone of protection from the perimeter to close interior locations, dramatically increasing security and operational efficiency. The new expanded portfolio will further accelerate Quanergy’s growth in existing and new markets, which is forecast to exceed three million sensors representing approximately $6 billion USD in revenue by 2030 according to an independent study conducted by ABI Research. Quanergy projects year-over-year growth of approximately 300% in fiscal 2024 supported by the expansion of the company’s new product offering, and sales and marketing operations across the U.S. and in select regions in the EU and APAC. Quanergy 3D LiDAR solutions Quanergy 3D LiDAR solutions are driving the next generation of physical security solutions" “Public and private organisations alike need to urgently address increasingly sophisticated threats while improving their operational and capital efficiency,” said Enzo Signore, CEO, Quanergy. “Quanergy 3D LiDAR solutions are driving the next generation of physical security solutions with 20 times higher accuracy at less than half the cost of legacy technologies.” An increased market demand for cost-efficient and accurate Perimeter Intrusion Detection (PID) solutions continues to drive high interest in Quanergy 3D LiDAR solutions. This applies not only for specialised critical infrastructure applications such as energy and water utilities, datacentres, airports and various government installations, but also for mainstream physical security and business intelligence applications at corporate enterprises, warehousing and logistics operations, and so much more. Future business intelligence applications A recent deployment of Quanergy 3D LiDAR is at San Jose Water for Enterprise Security Risk Management (ESRM), initially for automated Perimeter Intrusion Detection and to generate data for future business intelligence applications. Quanergy also recently entered a partnership with Convergint, a global pioneer in service-based systems integration to design, engineer and implement physical security solutions that provide early detection with hyper accuracy and faster response times. “Quanergy’s solutions have been chosen by some of the largest datacentres, utilities and distribution centres in the world, and we are committed to helping customers around the globe benefit from the power of 3D LiDAR.” continued Signore.

British universities are cited as some of the best in the world; working on cutting-edge and revolutionary research. Physical security measures The Director General of MI5 and senior politicians warned last week these institutions are being targeted for their intellectual property (IP) by hostile states and spies and as a result, this is a threat to national security. In the face of this, universities must work at speed to increase their physical security measures and keep their academia and research safe, while balancing the need for an open exchange of ideas that is vital to academic progress. Open sharing and collaboration Noah Price, G4S Academy International Director, said, “Threats against universities are on the increase and are expected to rise further." "Hostile states target universities because unlike government agencies or security services, these institutions prioritise the open sharing and collaboration of research, ideas, and education, which can make them more vulnerable to cyber-attacks and espionage." Multi-layered security Intellectual property theft committed by an external threat actor is expected to increase by 30% in the UK "Universities working on cutting-edge research need to implement targeted multi-layered security as a matter of urgency to protect sensitive research.” Intellectual property theft committed by an external threat actor is expected to increase by 30% in the UK in the next year, according to G4S’s first-ever World Security Report. Insider threats A preventative measure being considered by the UK government is for academics involved in critical scientific research at British universities to undergo vetting by security services. With internal threats expected to increase next year according to 94% of UK Chief Security Officers, vetting of university staff and regular re-vetting are actions G4S supports. Unauthorised access “Leaking of sensitive information, unauthorised access to company data or networks, and intellectual property theft are all expected by almost a third of respondents to our survey,” Price said. “Vetting and regular re-vetting are a really good physical security measure to detect those trying to infiltrate an organisation, or to see if anyone has been turned.” What physical security measures can be taken? AI surveillance systems may also be another; allowing security officers to monitor the movements Universities must implement a robust security operation preventing both physical and cyber threats. Implementing two-factor authentication on research devices, as well as passcode or biometric access controls are just two examples. AI surveillance systems may also be another; allowing security officers to monitor the movements of individuals ethically. Documents access Institutions should also monitor who is accessing certain documents on their devices. If there is no need for an individual to be reading a piece of research this could be a sign they are attempting to access confidential information and may be an insider. Price said, “While we all want universities to share academia, knowledge, and expertise, they must do so within a secure environment that protects IP from being stolen and also protects our national security. Implementing and maintaining a robust security operation is the best way to do this.”

F5 announced new best-in-class security offerings that strengthen protections and simplify management for customers. With the launches of F5 Distributed Cloud Services Web Application Scanning, BIG-IP Next Web Application Firewall (WAF), and NGINX App Protect for open-source deployments, F5 is extending its leadership with the industry’s most effective and most comprehensive AI-ready app and API security suite.  SOAS report The news comes as F5’s just-released 2024 State of Application Strategy (SOAS) Report reveals that 88% of enterprises are deploying apps and APIs across a mix of on-premises and cloud or edge environments. The report also found that 41% of surveyed organisations currently manage at least as many APIs as apps.  App and API security “Modern organisations require high-efficacy app and API security that extends across their distributed environments,” said Kara Sprague, EVP and Chief Product Officer at F5. “APIs are now the target of most cyberattacks, and organisations of all sizes must complement their web app security solutions with comprehensive API security. The solutions we’re introducing today further enhance and extend F5’s best-in-class protection for any app and any API, no matter where it is deployed.”  F5 Distributed Cloud Web Application Scanning Distributed Cloud Services continue to enhance API security, including the expansion of API rate-limiting capabilities Following the recent acquisition of Heyhack, F5 has moved fast to launch F5 Distributed Cloud Web Application Scanning. This means customers can access automated security reconnaissance and penetration testing capabilities.   Additionally, F5’s award-winning Distributed Cloud Services continue to enhance API security, including the expansion of API rate limiting capabilities, improved API inventory management, JWT validation enhancements, custom pattern detection, and improved API discovery capabilities to identify zombie APIs. Flexibility, control, and security This approach provides greater flexibility, control, and security for API usage and management. Looking forward, F5 will deepen this integration to deliver more adaptable app and API security through automated vulnerability discovery, threat identification, and remediation.  Introducing next-gen WAF for automated multi-cloud security  BIG-IP Next carries forward the value proposition of reduced total cost of ownership and optimised app performance In other developments, BIG-IP Next WAF brings added automation and an optimised cloud footprint to F5’s rich BIG-IP feature set, enabling lower costs and operational simplicity. The solution enhances flexibility while maintaining consistent security policies across hybrid multi-cloud environments and distributed applications that rely heavily on microservices and APIs. BIG-IP Next WAF is just one module within the BIG-IP Next platform. BIG-IP Next Local Traffic Manager (LTM) BIG-IP Next carries forward the value proposition of reduced total cost of ownership and optimised app performance by consolidating multiple app security and delivery functions into a single in-line physical or virtual appliance.  Also currently available is BIG-IP Next Local Traffic Manager (LTM), the next generation of BIG-IP LTM, with an API-centric design that reduces the complexity of managing and automating app delivery. F5 NGINX App Protect WAF BIG-IP Next Access and BIG-IP Next SSL Orchestrator transitioning from limited to general availability Further security capabilities will reach the market later in 2024, with BIG-IP Next Access and BIG-IP Next SSL Orchestrator transitioning from limited to general availability.  Similarly, the just released version of F5 NGINX App Protect WAF on OSS further brings the power of F5’s pioneering app security engine to Kubernetes-based applications in public clouds and on-premises deployments. Agile development With sophisticated security features and a smaller footprint, the solution separates the control and data planes, significantly reducing the corresponding attack surfaces. An ideal fit for open source and enterprise customers, version 5.0 of NGINX App Protect WAF supports both NGINX OSS and NGINX Plus and can be fully integrated into CI/CD frameworks to further enhance agile development methodologies. 

The British Security Industry Association (BSIA) has updated its manufacturers’ code of practice that recommends on the design, testing and manufacture of safety and security products with cyber exposure, whilst aligning with major new UK legislation. Manufacturers of safety and security systems' Cybersecurity code of practice, is based on international industry best practices regarding cybersecurity and refers to recognised guidance and standards applied to safety and security systems. BSIA manufacturers' cyber assurance Crucially, it aligns with the UK’s consumer connectable product security regime, the UK Product Security and Telecommunications Infrastructure (PSTI) Act: 2022, which came into effect this week for Relevant Connectable Products. A previous iteration of this code of practice was released in 2021 already encompassing many of the key requirements of the Act and in many aspects going beyond them. The code of practice, which underpins the BSIA manufacturers' cyber assurance registration scheme The code of practice, which underpins the BSIA manufacturers' cyber assurance registration scheme, will assist in providing confidence throughout the supply chain promoting the secure connection of products and services. Its aim is to deliver client assurance regarding connected solutions, assisting the supply chain in their duty of care to other network users, particularly with respect to protecting the integrity of existing cybersecurity countermeasures or the implementation of such countermeasures in new solutions. Latest security standards and legislation Graham Evans, Technical Officer, BSIA, said: "We are pleased to announce the release of our updated issue of the Manufacturers of safety and security systems Cybersecurity code of practice, incorporating the relevant references to the UK Product Security and Telecommunications Infrastructure (PSTI) Act: 2022." “We are delighted to see the requirements in the Act are aligned to our code of practice and once again demonstrate the forward-thinking of our members to ensure their products and services keep pace with the latest security standards and legislation.” Best practices and recognition for manufacturers Glenn Foot, Chairman, BSIA Cybersecurity Product Assurance Group (CySPAG), said: “The PSTI Act is a welcome addition to the world of cybersecurity, but it must be noted that it only covers the basics, and there are likely to be additional requirements in the future." “Cyber-responsible manufacturers should be striving to exceed these minimum requirements in order to give their customers the highest level of confidence in relation to cyber security. To support manufacturers in exceeding the PSTI requirements, the CySPAG scheme provides guidance on best practices and recognition for manufacturers for going beyond the bare minimum for Cyber Security.” Manufacturers of safety and security systems Cybersecurity code of practice, is available for members via the CySPAG website. Details on how to join the CySPAG registration scheme, which is open to both BSIA and non-BSIA manufacturers are also on the website.

Johnson Controls, the global pioneer for smart, healthy and sustainable buildings, demonstrated complete building security solutions at ISC West 2024 in Las Vegas. The company showcased its comprehensive product innovation, system integration and service expertise, ultimately enabling customers to protect their people, facilities and assets. “Johnson Controls is pioneering new innovations that are transforming traditionally reactive physical security processes into connected data-driven solutions,” said Faisal Pandit, vice president and general manager of Global Security Products at Johnson Controls. “This year’s ISC West attendees were able to see how our products are at the forefront of transforming the security industry.” Complete building solutions Johnson Controls highlighted keys for clients across various drives including education At the show, Johnson Controls highlighted solutions for customers across various industries including education, healthcare, government, data centres and industrial facilities. “We are among a select group of companies that can deliver complete building solutions for security professionals, from product engineering and innovation to full system integration and exceptional service,” said Julie Brandt, president of Building Solutions North America at Johnson Controls. “Johnson Controls is the driving force behind the future of secure and sustainable buildings, catering to the evolving needs of our customers." Key trends in the industry Johnson Controls pioneers also discussed key trends they are seeing in the industry such as: Shift to AI, specifically an investment across the industry in technologies with AI capabilities for advanced threat detection and response. Move to service models and an increased focus on seamless user experiences, for example, mobile-friendly solutions and streamlined, flexible operations. Customers are seeking support for managing security operations that address staffing shortages with automation, improved training, and growth programs. Renewed focus on digitisation and sustainability. Businesses are realising how security products can help meet sustainability goals, prioritise budgets for optimal operational efficiency, create healthy and productive environments that attract employees and keep occupants and assets safe. A change in user base from operations to enterprise/security management. Data is now viewed through multiple levels, showcasing the need for and importance of software modernisation. An intersection of access control and video so customers can develop a strategy for a more cohesive and comprehensive security approach.

Gunnebo Entrance Control has announced its acquisition of DG Concept and Diadem, a French entrance control, design, installation, and service specialist, marking a significant step in reinforcing its commitment to providing innovative solutions and exceptional service to global clients. DG Concept and Diadem is a family-owned business servicing the French market, with a team committed to delivering high-quality service solutions tailored to the unique needs of its clients. Service expansion Gunnebo Entrance Control's decision to acquire DG Concept and Diadem comes at a pivotal moment, as Diadem recently secured a prestigious contract, extending its reach to a global clientele. The acquisition of DG Concept and Diadem not only extends Gunnebo Entrance Control’s presence in France but also enhances its service capabilities. DG Concept becomes Gunnebo Entrance Control France with Diadem continuing to offer its multi-brand service. Service strategy "We are thrilled to welcome DG Concept and Diadem into the Gunnebo family," said Howard Lang, President at Gunnebo Entrance Control, adding "Their deep-rooted expertise and unwavering commitment to excellence perfectly complement Gunnebo Entrance Control’s service strategy." He continues, "This acquisition not only strengthens our footprint in the French market, but also broadens our service offering, allowing us to better serve our clients worldwide." Invaluable insights Thomas Prost, Director of Sales & Operations will lead Gunnebo Entrance Control France and Diadem operations Thomas Prost, Director of Sales & Operations will lead Gunnebo Entrance Control France and Diadem operations, ensuring continuity and leveraging his invaluable insights to facilitate a smooth transition. Thomas Prost said, “We know how strong and well-recognised Gunnebo’s offering is across the globe." All-encompassing stylish solutions Thomas Prost adds, "In entrance control, the company presents all-encompassing stylish solutions, enabling our team to work with customers right from initial design and specification through to project completion and aftersales, utilising a complete smart product portfolio." He continues, "We are looking forward to the opportunities for our customers, new and existing, and the market as a whole with our new service proposition.” Maintenance and monitoring services Gunnebo Entrance Control's investment in DG Concept and Diadem underpins its dedication to innovation Gunnebo Entrance Control's investment in DG Concept and Diadem underpins its dedication to innovation, growth, and delivering unparalleled value to its clients. Even after work is complete, safe access can be assured with dedicated maintenance and monitoring services. Gunnebo Entrance Control Howard Lang concludes, “By integrating Diadem's service expertise into our portfolio, Gunnebo Entrance Control reaffirms our commitment to not only providing bespoke entrance control solutions that exceed the requirements of today’s security across sectors, but also our commitment to service, from concept to completion of every project." He adds, "We are on hand across the globe to deliver total protection with a local team, supported by a global corporation at a time when it is needed most.”

For K12 education pioneers, embarking on a journey to upgrade security controls can present a myriad of questions about finding the best-fit solutions and overcoming funding hurdles. A majority of public-school districts today are faced with outdated infrastructure and security controls, requiring necessary upgrades. By addressing these concerns head on, schools will ensure a safer environment for both students and staff, mitigating risks posed by unforeseen physical and digital threats. Common K12 security pain points There’s no one-size-fits-all solution in school district security. School districts may have big plans to implement upgraded security systems but to set out on the right foot, pioneers must have a clear vision of their long-term strategy. When embarking on their security journey, education pioneers often wonder where to start and what exact steps are they need to be taking to identify and address weaknesses. Local K12 and government pioneers are promoting and mandating security assessments to uncover safety gaps on campuses and mitigate these risks with advanced technology solutions. Not only do assessments provide detailed, customisable roadmaps for district pioneers, but they also recommend technologies and funding opportunities to help close threat gaps. K12 school districts are mainly vulnerable to cyber-attacks due to the sensitive nature of student records  In today’s climate, schools face a growing number of physical and digital security threats. From a cybersecurity standpoint, K12 school districts are particularly vulnerable to cyber-attacks due to the sensitive nature of student records. However, only one-third of these districts have adequate staffing to address threats effectively. In addition, according to a recent survey from Johnson Controls and Forrester Consulting, security decision-makers are having trouble receiving actionable insights. Nearly two-thirds of respondents said that they struggle to receive information from all necessary systems regarding their security threats. To gain more clarity into what school districts need in terms of security tools and threat mitigation, implementing system-wide monitoring and optimisation can be invaluable. This approach enhances equipment and operational efficiency, while providing necessary resources and expertise for critical patch updates across all systems, strengthening their overall security posture. Achieving a well-rounded security program In the past few years, AI technology has emerged as a trending solution and is generating considerable attention. While the allure of implementing cutting-edge technologies is undeniable, it’s important to recognise that a robust security program hinges on solid access control. Access control technology provides administrators with the means to oversee and regulate entry into facilities, serving as the foundation for basic physical security. The technology helps administrators and staff control access to multiple areas from web-enabled devices, even during lockdowns which is crucial in emergency situations. School district pioneers should utilise available digital risk assessment tools to uncover threat areas Once basic security controls are in place, school districts must address their next set of security pain points and identify which solutions meet their specific needs. This involves identifying and prioritising the highest need and most cost-effective investments that will have the greatest impact on enhancing security measures. To accurately determine which security solutions are needed for a specific environment, school district pioneers should utilise available digital risk assessment tools to uncover threat areas and determine levels of priority. By focusing on these priority areas, districts can allocate their resources and efforts where they are needed most, ensuring maximum effectiveness in mitigating risks and vulnerabilities.  Securing funding before approaching deadlines A major challenge for school districts surrounding campus security is identifying and securing the necessary funding to implement solutions aligned with their goals. Leveraging available funding sources is critical, especially considering certain programs are approaching their deadline, like the Elementary and Secondary School Emergency Relief (ESSER) fund. Announced during the pandemic, ESSER is a funding program that has allocated nearly $190 billion in aid to U.S. public school districts to fund projects benefitting the well-being of occupants.  Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024 Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024, when schools must attribute all of their funds to assigned contracts. Following this date, pioneers will need to complete all ESSER spending by January 2025 unless approved for an extension into March 2025. As ESSER wanes, school districts are acutely aware of the fiscal cliff in budgets through 2025. However, many states are ramping up grant funding to close the deficit gap. Administrators should become familiar with these grant opportunities at a local and state level. Get started on security plans The time for school district pioneers to act is now. While the safety and well-being of students and staff are always top priorities, it’s crucial to acknowledge that a lack of insight into necessary security upgrades and available funding options will leave districts behind the curve. Seizing the final months of ESSER funding presents an ideal window to address security pain points and build a safer future for K12 facilities. Looking beyond ESSER, pioneers must proactively seek out and leverage other funding avenues to help ensure the continuity of their security efforts and maintain a proactive stance in safeguarding healthy and safe educational environments.

In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients.  Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul.  Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation.  Vendors have short shelf lives  A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided.  Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation.  Partners prove their value  On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency.  Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks.  When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling.   Relationships bring real benefits  The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership.  Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term.  Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win!  Prosper with partner power  While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime.   Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. 

As we head into a new year, it’s fair to say that it isn’t easy out there for the security integrator community. That’s understandable given the big ruptures felt in the market for physical security in 2023. Typically, Commercial Real Estate (CRE) landlords are the biggest and most influential buyers of physical security hardware and software, but this is starting to wane as heightened borrowing costs and biting inflation cause real estate valuations to plunge. Building security upgrades A lot of CRE landlords are in a fight for survival which unfortunately doesn't leave much room for budget spend on building security upgrades. This state of affairs is a problem for security integrators with extensive connections in the CRE space. Where do they pivot their services to keep their business growing in 2024? From the conversations I’ve been having with integrators and customers alike over the past few months – the answer is that the growth potential lies in the enterprise space. The trajectory of enterprise IT and physical security Aren’t enterprises carrying out cost-cutting efficiency drives and downsizing office space to reflect hybrid working It might initially feel unnatural to see the enterprise segment as a potential driver of demand for physical security services and products. Aren’t enterprises carrying out cost-cutting efficiency drives and downsizing office space to reflect hybrid working habits? These things are true but also present an opportunity for the right physical security proposition. Standardisation of enterprise IT Take efficiency drives as an example. A key element of such efforts is an acceleration towards the standardisation of enterprise IT platforms, hardware, and solutions, using the cloud. What was once a focus on moving on-prem systems and workloads to the cloud has shifted to efforts to keep cloud OpEx costs down by centralising as much as possible. Practically, this means utilising APIs to plug disparate IT applications and services into central platforms that boast a “single pane of glass” view. APIs APIs drive consumption, open new business models, and foster cross-industry partnerships APIs aren’t anything new to enterprises. They drive consumption, open new business models, and foster cross-industry partnerships. However, the use of APIs in the physical security sphere has been surprisingly slow to take off. There are multiple elements to this but a key reason is that some security software products on the market aren’t cloud-based. Adding cloud-based solutions to network Others are cloud-based, however, and these are the solutions that security integrators need in their portfolio to serve the influential enterprise market segment and its approach to IT networks. Selling the value of these solutions requires integrators to take it a step further by speaking the language of the enterprise IT buyer and understanding their goals. The power of cloud-based access control in the enterprise Hybrid working and the occupancy rate fluctuations it brings require closer monitoring of access events The continued relevance of physical security for enterprises can’t be understated. After all, hybrid working and the occupancy rate fluctuations it brings require closer monitoring of access events – not less. Despite the discourse around office downsizing, the reality for most enterprises is that the office can’t be done away with completely and there’s always going to be growth experienced by successful companies that require an upgrade in physical square footage. Physical security  Access control systems that are cloud-based will be preferred by the enterprise to fulfill the essential function of physical security. That’s because they align with the push towards centralisation in the cloud that enterprises are carrying out business-wide. Access control has the potential to result in lots of disparate dashboards and apps. Think video management, license plate recognition, building management software, elevator monitoring, hot desking solutions, guest booking software, room booking functions, and more. Uniting all of these functions in one platform suits enterprise security teams well. Access control solutions Linking employee databases to an IAM solution, or creating seamless experiences by tying access credentials But this only scratches the surface. Access control solutions that can be integrated with hugely popular corporate software applications like Okta, Azure Active Directory, and Google Workspace quickly catch the eyes of enterprise IT security teams by pulling in the same direction as the broader tech stack. Whether it’s applying AI analytics to anomaly detection, linking employee databases to an Identity Access Management (IAM) solution, or creating seamless experiences by tying access credentials to things like meeting room bookings, it’s through APIs that cloud-based access control can thrive in an enterprise setting. Security integrators It’s worth also noting that as enterprises grow, access control gets harder. Managing the access requirements of thousands of employees across a global real estate footprint requires the scale that cloud computing is best placed to bring. Security integrators who can join the dots to make that link are well positioned to pivot toward the enterprise. Broadening horizons Concepts like smart access and applying AI to access data to automate the monitoring of occupancy rates This pivot is understandably a daunting prospect but the potential for natural synergy shouldn’t be overlooked. Concepts like smart access and applying AI to access data to automate the monitoring of occupancy rates and security anomalies won’t be completely alien to cloud-first enterprises. That’s an opportunity for integrators to upsell more sophisticated security set-ups in a way that they may have found more difficult with CRE clients and prospects. Tailored propositions It would be remiss to avoid mentioning that ‘enterprise’ is a very loose term that encompasses businesses across multiple industry verticals. To better pivot, security integrators need to offer tailored propositions specific to set verticals that cover all bases as opposed to offer, for example, piecemeal alarm or video product solutions. Enterprise industry verticals Security integrators should be weary of all-encompassing narratives in 2024. Whether or not the global economic picture darkens, there are always going to be pockets of growth within certain enterprise industry verticals. Plus, anecdotally, the indicators point to enterprises being the driver of demand for cloud-based access control as we head into the new year. Integrators who can dial into that shift have a lot to gain and nothing to lose.

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

The University of California San Diego (UCSD) Police Department is a full-fledged law enforcement agency responsible for patrolling, investigating, and preventing crime within its jurisdiction. Spanning over 1,200 acres and comprising 900 buildings, UCSD’s campus presents unique challenges for law enforcement. The department’s Communications Division serves as the nerve centre, coordinating responses to emergencies, managing communications, and ensuring coordination among officers. Garrett Williams, a seasoned Sergeant at the University of California San Diego (UCSD) Police Department, oversees the Communications Division. With over two decades of experience, Williams understands the critical role technology can play in public safety. The challenge Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations. Dispatchers juggled multiple computers, including a CAD, radio, and phone computer, each requiring separate keyboards and mice. “I didn’t look to RGB to solve all my problems. However, I understood all that could be accomplished once the team showed us how the technology operated and what was possible,” Garrett Williams, Sergeant, University of California San Diego Police Department. “Three separate mice and operators constantly moving side to side to look from one to the other and then having to move their hands back and forth between control devices - anytime they have to do that, it’s slowing their workflow down; we figured there had to be a better solution,” shared Williams. “And up to 25% of our operators were suffering from repetitive movement and neck Injuries, resulting in downtime and light duty restrictions.” Why UCSD chose XtendPoint KVM-over-IP UCSD wanted a seamless KVM solution that integrated multiple systems over IP under a unified interface. It explored various options before discovering RGB Spectrum’s XtendPoint™ solution, which provides local and remote access to source computers, consolidates separate monitors into multi-view displays, and unifies control for more streamlined operation and enhanced efficiency. With RGB’s XtendPoint KVM system, UCSD grew access to the fire alarm system at each operator’s station UCSD’s key selling point was its ergonomic benefits. It offered a solution to the ergonomic challenges plaguing dispatchers by minimising the need for multiple keyboards and mice. So did replacing monitor clutter. With the XtendPoint solution, single-signal monitors are consolidated on each console using multiview displays that can handle up to four computer signals each or up to eight signals displayed on just two pieces of glass. A notable feature of this solution is the ability to offer each operator customised display viewing, even in a multi-shift operation. A KVM-over-IP backbone offers additional benefits. Before, only one dispatcher station could see the fire alarm system. With RGB’s XtendPoint KVM system, UCSD expanded access to the fire alarm system at each operator’s station. Now, no matter where dispatchers are seated, they have access to all needed systems. How UCSD uses RGB’s solution The RGB Spectrum solution marked a significant turning point for UCSD’s dispatch operations. Dispatchers experienced a dramatic improvement in efficiency, ergonomics, and situational awareness. Gone are the days of dispatchers juggling multiple control devices. With a unified interface, dispatchers can control all systems from a single keyboard and mouse. A streamlined workflow accelerated response times and reduced errors. Video integration proved invaluable. Dispatchers can now access live video feeds and additional mission-critical systems directly within one system interface, providing them with real-time visual information as required. With a unified interface, dispatchers can control all systems from a single keyboard and mouse Additionally, support for video integration with a video wall provided opportunities for enhanced collaboration and situational awareness. Commented Williams, “The flexibility of the RGB system also allowed UCSD dispatchers to leverage video wall capabilities. They can easily share critical information and task lists with colleagues. A more collaborative environment has facilitated communication and coordination among dispatchers, ensuring that tasks are efficiently managed and prioritised during high-stress situations. We can use the RGB system to throw things up on the wall so other dispatchers can see what’s happening and interact as needed.” “In addition," said Williams, “the resilience of the RGB XtendPoint system is invaluable in maintaining operational continuity. For example, in the event of a problem at a station, technicians can work on the issue while the dispatcher moves to a backup computer or station, allowing dispatchers to continue critical work without interruption. This proactive approach to system maintainability and resilience saves time and resources and ensures that dispatch operations remain fully functional at all times.” The result The impact of XtendPoint KVM-over-IP on UCSD’s dispatch operations has been profound. UCSD witnessed significant improvements in efficiency, ergonomics, and situational awareness. Efficiency soared as dispatchers seamlessly controlled multiple systems from a single interface. Ergonomic issues were mitigated, and dispatcher morale improved, enabling dispatchers to respond more effectively to emergencies. Future plans with RGB Spectrum Williams is enthusiastic about the wraparound monitors RGB has announced Looking ahead, UCSD sees opportunities to leverage RGB Spectrum’s technology further to enhance operations. RGB system’s versatility also enables UCSD to adapt to evolving threats and emergencies. In the event of, say, a building evacuation or siege, for example, UCSD could almost immediately establish a satellite facility. Williams is enthusiastic about the wraparound monitors RGB has announced. “We are looking at RGB’s new, yet to come to market, 43-inch curved monitors that will be the finishing touch for even better ergonomics and a customised workspace.” Another potential interest is a “flyaway” kit, a transportable command-and-control system with integral radio access. This mobile system would enable UCSD to monitor special events, such as festivals, where real-time situational awareness is crucial for ensuring the safety of attendees and staff. Williams notes, “We can have a mobile command post set up near a festival or special event, take one of our dispatch systems and put it there without having to move a lot of equipment or figuring out how to get it on the network.” Implementing RGB Spectrum’s solutions UCSD also aims to extend the reach of its dispatch operations by providing in-the-field personnel with access to real-time information. By equipping mobile units with RGB’s AV-over-IP systems via smartphones, police officers could receive critical updates and better collaborate with dispatchers to respond to incidents. “If you think of the unthinkable, like a school shooting, it would be ideal to share live coverage of what’s happening, detailed building schematics, and info on weapons the assailant might be using. Who doesn’t want to know what’s potentially happening behind closed doors before walking in? It’s situational awareness on a whole new level,” commented Williams. The partnership between the UCSD Police Department and RGB Spectrum has proven successful. By implementing RGB Spectrum’s solutions, UCSD transformed its dispatch operations to achieve unprecedented levels of efficiency, ergonomics, and situational awareness. And it is just a start.

Crystal Mountain Resort is Washington's largest winter and summer getaway. For over 60 years, the picturesque resort near Mount Rainier has drawn millions of sports enthusiasts around the world. An early adopter of new technology, the resort was also the first in Washington to install a high-speed, detachable quad chairlift, Rainier Express. Technology solution needed As the resort's Director of IT, Perry Turner is in charge of protecting over 400,000 guests and 2,600 acres of land all year long. The resort is open for skiing and snowboarding from November to April, and summer activities with scenic gondola rides from May to September. This meant that any technology solution had to withstand snow and low temperatures during the winter and high humidity levels during the warmer months.  "The elevation tops out at a little over 7,000 feet, so the weather conditions can get extreme. The technology we use needs to be able to withstand everything from snowstorms to 100 MPH winds." The challenges Low-quality legacy cameras and limited connectivity led to gaps in coverage with lens fogging and weather-sealing issues "The combination of moisture and cold temperatures was wrecking our older cameras, which couldn't survive the harsh conditions.”  Remote areas with limited infrastructure are difficult to wire and get power to. Low-quality legacy cameras and limited connectivity led to gaps in coverage, while lens fogging and weather-sealing issues led to malfunctioning cameras and poor visibility.  Loss of time in retrieving images If footage was available, retrieving and sharing even a minute from two different network video recorder (NVR) systems was an excruciating process. "If I had to pull 10 minutes of footage, it would take three to four hours to get the right clip and to download it. It would crash all the time, and I'd have to start the process all over again." Why Verkada? "The interface is excellent, the app is easy to use and the cameras are rock solid. The hybrid cloud infrastructure also helps with reliability. I don't need an on-premise device to handle all the recording since the camera does that. It's a lot less to maintain from my end." Seamless operation From a single pane of glass, Perry simplifies management and ensures the seamless operation of the resort. He was an early adopter and beta tester for the Verkada Cellular Gateway, a new product that allows him to deploy cameras in any location. With more coverage and connectivity solutions, he leaves no room for oversight – no matter how minute the detail is.  "We have Verkada coverage in remote areas with access to power but no internet. Across our 2,600 acres, the possibilities are endless: up on the mountains, out in parking lots, over shuttle stops, and even gondola stations." The results Cellular deployments in remote and hard-to-wire areas Cameras built to handle 100 MPH winds and -40°F Livestream ski conditions in high-image resolution A platform that saves time and reduces work Risk and liability prevention 1. Cellular deployments in remote and hard-to-wire areas Until recently, Perry's camera deployments were limited to places where he could run ethernet cable. While cellular data was available, it would require him to piece together different components - an LTE router, a PoE switch, a NEMA enclosure, and a data plan - all sourced from disparate vendors.  His GC31 Cellular Gateway combines all the above into a single device that provides both power and data to any Verkada device. The result is a simple, seamless operating experience with minimal setup needed. LTE coverage “It took only a few minutes to install the cellular gateway and connect it to our PTZ, which monitors our moving snow stake." "The snow stake has to be in a remote corner so it’s not wind-affected, but we can now use the cellular gateway to take advantage of LTE coverage in the area.” 24/7 technical support Perry has Verkada’s unlimited data plan on the cellular gateway, which comes with the 24/7 technical support he’s used to from Verkada. The cellular gateway bridges gaps in coverage and opens a new world of use cases for Perry, "The GC31 allows us to install cameras along the road coming into the resort and at our parking lots. On busy weekends, we can easily monitor traffic and parking lot capacity.” 2. Cameras built to handle 100 MPH winds and -40°F The lack of issues with their hardware surprised Perry and his team. All the Verkada cameras onsite are enterprise-graded and are IP67 and IK10-rated. Additionally, they come with an integrated temperature gauge and built-in heaters that automatically turn on once the temperature hits -20°C (-4°F). Verkada outdoor cameras are fully functional at sub-zero and high heat temperatures and can withstand temperatures ranging from -40°C to 50°C (-40°F to 122°F). 10-year warranty Backed with an industry-pioneering 10-year warranty, Perry can install cameras anywhere at the resort – from the retail shops to the top of Mt. Rainier – and not have to touch them again. "We mounted a camera on top of a building that gets hit by 100 MPH winds and beyond freezing conditions, and it's had zero problems. We just set it and forget it." 3. Livestream ski conditions in high-image resolution Low-quality images and footage are no longer an issue with Verkada. The cameras come with advanced image sensor technology, which allows them to produce crystal-clear footage. Even in low-light conditions, like the resort's "Night Skiing" events, the built-in infrared LEDs make capturing footage in darker environments possible. Live video feeds No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort. The Marketing department shares current skiing and snowboarding conditions on the website, and they have multiple cameras placed throughout the resort that share live video feeds. "Our website has live video feeds of the slopes, and as soon as we switched to our first Verkada camera, the jump in image quality was evident. The guests love it. The Marketing team now wants to add more for the public-facing side of things." 4. A platform that saves time and reduces work Verkada cameras come with built-in video storage capabilities of up to 365 days, removing the need for on-premise servers and all the associated work and time required to maintain them. Plug-and-play cameras are pre-configured and fully operational within minutes. When it comes to pulling footage, the process is night and day. Footage on Command Before, there were a lot of requests for footage pulls from the Security and Lift Operations teams. These teams can securely access footage themselves on Command through their mobile phones, eliminating most of these requests. If Perry does have to pull and share a snippet of footage, it takes a fraction of the time it did beforehand. With Verkada, that process is straightforward and seamless. "Pulling and sharing video footage now takes minutes, not hours. And when other teams need to pull footage, they can access it directly from their phones. This has removed multiple steps in our workflow and saves everyone a ton of time." 5. Risk and liability prevention Placing Verkada cameras at vulnerable and high-risk areas at the resorts (including retail shops and chairlifts) has helped thwart thefts of thousands of dollars worth of ski equipment and dispute false claims. If an incident arises, Perry can corroborate the witness accounts with easily accessible footage to see how the facts line up. Within Command, Perry can choose the camera he wants to view the history of, jump to a specific date and time, and review other data and analytics. Once he finds what he's looking for, he can share the footage with anyone through text, email, or a link. Guest safety Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial Guest safety is another key priority for the resort, especially on the slopes. The cameras positioned at and near the chairlifts help monitor that guests are seated correctly. Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial to protect both the guests and the resort. "Verkada provides peace of mind and liability protection. We can quickly verify what happened with a past incident and address any security or safety issue as it's happening. If someone is in trouble at the chairlifts or on the slopes, we can respond immediately." Looking Ahead Crystal Mountain Resort's success in deploying Verkada cameras has led to rave reviews from various internal teams. They are exploring how they can leverage the platform to improve the customer experience at the resort. "We recently learned about the Occupancy Trends feature, and there are so many potential applications. Foot traffic is just one thing that we want to keep track of in our rental shops and restaurants." Lower cost of ownership Most critically, leadership loved the enthusiasm surrounding the platform and has performed further financial analysis. What they found were more possible benefits, including a lower cost of ownership. "The more teams interact with the platform, the more buy-in we've received from leadership. They realised that Verkada is more cost-effective in the long run.”

Wetlands, the "kidneys of the Earth", are considered one of the three major ecosystems on Earth, along with forests and oceans. Hosting a diverse range of terrestrial and aquatic plant and animal species, wetlands serve as crucial habitats for numerous bird species. Red-crowned cranes Beautiful Wetlands vs Critically Endangered Cranes The Red-crowned Crane is considered as the "God of Wetlands" and is highly sensitive to environmental changes. It is one of 14 bird species in China classified as critically endangered, with only around 2,000 wild Red-crowned Cranes remaining worldwide. Monitoring these rare bird species not only aids in their effective protection but also reflects changes in the wetland ecosystem to some extent. Red-crowned Cranes migrate between the regions of East China and Northeast China In China, during spring and autumn seasons, Red-crowned Cranes migrate between the regions of East China and Northeast China, requiring wetland management personnel to make all necessary preparations in advance every year. Recording and tracking data (e.g. time of arrival/departure, and total number) play a significant role in monitoring both the Red-crowned Cranes and the wetland ecosystem. Hence, monitoring rare bird species is essential not only for their conservation but also for understanding the changes in wetland ecological environments. Red-crowned crane captured by Dahua camera Vigilant cranes, eager for improved, smarter observation However, Red-crowned Cranes have extremely strong vigilance. Even while foraging or resting, there are often adult birds designated to be on alert, making warning calls and taking flight if any danger is detected. Therefore, it becomes challenging for monitoring personnel to observe them up close, as they need to maintain a distance of several hundred metres using binoculars to avoid disturbing the cranes. Such limitations in observation pose difficulties in monitoring the population distribution and activities of Red-crowned Cranes. To achieve efficient and intelligent monitoring while minimising human interference, many wetlands have enlisted the assistance of an intelligent "avian expert". Dahua: the guardian of cranes with smart technologies In recent years, avian intelligent recognition systems have been increasingly applied in wetland monitoring. Dahua Technology actively explores the integration of technology and wetland conservation to support the monitoring and protection of bird species across multiple wetlands. Rare bird species like the Red-crowned Crane can be automatically identified and counted By employing high-point video footage combined with avian intelligent recognition algorithms, rare bird species like the Red-crowned Crane can be automatically identified and counted. This allows monitoring personnel to discover and observe various bird species clearly and promptly without disturbing them. Additionally, techniques such as background removal and contour deformation processing help reduce the interference caused by lighting conditions and backgrounds, ensuring that the footage presents the identifying characteristics, location, and time for each bird. With this approach, comprehensive and accurate data recording and result analysis can be achieved without disturbing the Red-crowned Cranes up close. A brighter future for biodiversity using intelligent analysis In addition to population counting, vocalisations play a crucial role in bird research. By utilising voiceprint recognition, it becomes possible to track and study the population distribution of rare bird species. Many regions have established and improved databases of avian vocalisations, creating a foundation for biodiversity monitoring and analysis. These databases, combined with visual identification, are being cataloged in order to facilitate more comprehensive research and analysis, optimise timely conservation measures, and enhance dynamic and diverse science communication and education. Dahua Technology continues to empower biodiversity conservation through technology. The Dahua AI platform enables continuous algorithm training that helps reduce the development cycle of recognition algorithms for specific species. At present, Dahua has developed over 800 bird recognition algorithms, with more than 500 focused on waterfowl and migratory birds primarily inhabiting wetland environments. This extensive collection of algorithms greatly supports and contributes to biodiversity conservation efforts around the globe.

Biometrics company, Fingerprint Cards AB (Fingerprints™), has upgraded the physical access security of its Gothenburg HQ. S-Key biometric access cards from Freevolt Technologies Limited, which embed Fingerprints’ own T2 sensors, have been implemented across the entire Gothenburg site. The updated authentication system further strengthens Fingerprints’ workplace security and enables role-based access control, whilst ensuring a convenient and easy-to-use experience. Role-based access control Fingerprints’ Gothenburg HQ has security gates to enter and exit the building, and restricted areas for hardware and software R&D. By replacing access keyfobs with biometrics access cards, site-wide security has been enhanced and role-based access control has been enabled to better control access to sensitive areas of the site. By replacing traditional security methods based on something they know/have with something they are, multi-factor authentication has been enabled while maintaining convenience for employees. Fingerprints’ latest ‘T2’ sensors Solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs Caroline Krüger, CHRO of Fingerprints comments: “The workplace has evolved significantly in recent years. At Fingerprints, we offer hybrid working whilst still ensuring our workforce has 24/7 access to HQ. Amidst this dynamic working environment, it is essential our team feels the workplace is accessible and safe. This requires a flexible, secure and convenient access control solution.” Fingerprints has implemented Freevolt’s flagship biometric access card solution, S-Key. The solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs. The card incorporates Fingerprints’ latest ‘T2’ sensors which deliver optimised image quality, processing speed and power efficiency. Traditional security methods Adam Philpott, CEO of Fingerprints comments: “To meet today’s security challenges we must move away from traditional security methods. And, as a biometrics company, it is important that we lead the way in ensuring robust, frictionless security in our own operations." "There is an opportunity here too; what can we learn, what innovations will we identify by using these systems day to day? I look forward to continuing our strong and innovative collaboration with Freevolt technologies.” Energy harvesting technology Gonzalo de Gisbert, Head of Product & Business Development at Freevolt Technologies, adds: “Fingerprints are pioneers in biometrics, with sensors in billions of products, so they know what makes a good biometric solution. We’re therefore thrilled that Fingerprints has chosen S-Key to strengthen security at their global headquarters, in Gothenburg." "Our pioneering radio frequency energy harvesting technology combined with Fingerprints’ ‘T2’ sensors, known as FPC 1323, enables S-Key to be completely battery-less, lasting for many years. Roll-out was seamless, with everyone set up in less than 1 hour. That’s simple, safe, and secure biometrics, powered by Freevolt.”

Delta Scientific, the pioneering manufacturer of counter-terrorist vehicle control systems used globally, announced that on Monday, April 1st, a DSC501 High-Security Barricade stopped an unauthorised vehicle from entering an FBI field facility in Atlanta, Georgia. According to officials, the orange Buick Encore tried to follow an FBI employee’s car into the facility before being stopped by the Delta DSC501 barrier. The driver was then apprehended by special agents who were in the immediate area. Strength and reliability of Delta “Delta has a long history of thwarting attempts by unauthorised vehicles trying to enter facilities where they could potentially cause serious harm to civilians and structures,” states Greg Hamm, Delta Vice President of Sales and Marketing.  “We are extremely proud to celebrate our 50th anniversary this year protecting the world’s most important institutions. The strength and reliability of Delta barriers is unrivalled.” FBI field office On June 27th, 2006, the DSC501 was tested to the most extreme parameters on record The DSC501’s protecting the FBI field office are the strongest in the world. On June 27th, 2006, the DSC501 was tested to the most extreme parameters on record. A 65,120-pound dump truck hit the DSC501 at 50mph and was stopped at the barrier.  At the time of the test, this would have roughly equated to a K54 rating with the crash energy equalling 54,000,000 foot-pounds. ASTM M50 testing level How impressive is this? The current highest ASTM M50 testing level requires 12,500,000 foot-pounds of energy when impacting the barrier. This is a factor of over 4x which is extremely impressive considering the magnitude of the current M50 test.  Contact Delta Scientific if they want to make sure the facility has the strongest, most reliable barriers on the market. They are celebrating 50 years in business in 2024.

“BCD’s solution perfectly fit our scenario. All I needed to hear was ‘we have storage and scalability for the future’. As Suffolk is growing fast and is very land rich, we’re predicting a lot of growth and definitely need scalability,” Tim Forbes, Physical Security Administrator, City of Suffolk, Virginia. Customer overview When a mass shooting in which 12 people died occurred at a municipal building in Virginia Beach in 2019, it served as a wake-up call for nearby Suffolk, a city of around 95,000 people and the largest city in land area in the state of Virginia. As a result, a "crime prevention through environmental design" (CPTED) committee was immediately formed. One of the committee’s key recommendations was to hire a physical security administrator to act as a single point of contact for all security issues. In addition to being tasked with being liaison with Suffolk police, public safety and city leadership, the administrator would be responsible for overseeing security technology, including access control, alarming and cameras. These systems had been installed when the towers went up but were left fully unmanaged After a hire was made, a needs assessment was conducted which quickly determined that the existing security technology infrastructure was poorly functioning or, in some cases, not functioning at all. Many of these systems had been installed when the buildings went up but have been left completely unmanaged since. The number one priority became to construct a security “foundation” at the data centre in Suffolk City Hall. In terms of a video management system, a new backbone was needed to ensure the ability to view all cameras from this central location. The approach Suffolk determined it needed an integration partner that could provide unified technologies and common knowledge around its security parameters. It initiated an RFP process to which it considered four responses. Based upon credentials, years of experience, and other qualifications (including expertise in ticketing and records management), the city selected Integrated Security and Communications (ISC). ISC had, in turn, been partnering with BCD for IP video data infrastructure solutions for several years. In particular, they had jointly worked on several server environment deployments using the company’s high availability, purpose-built appliances and trusted BCD to be the right partner for the city of Suffolk. After extensive evaluation of site requirements and recommendations provided by BCD, the REVOLV Hybrid Hyperconverged Infrastructure (hHCI), DEEPSTOR Lite was determined by all parties to be the optimal solution. The solution Video must be captured and stored at the set frame rate and key, to be admissible in legal proceedings Most video management systems can achieve the video retention requirements and anticipated camera counts for a given application. Yet, each application has city, state and federal requirements that govern the amount of time the video must be retained, the required frame rate, and the required quality of video. Video must be captured and stored at the specified frame rate and resolution, to be admissible in legal proceedings. With a traditional bare metal implementation of a video management system, the archiver or recorder is a physical server. If that server experiences diffculties, or goes offline for an extended period, not only do the cameras stop recording, but the municipality also loses access to all the archived footage on that archiver. The city of Suffolk could not afford to experience a loss of recording, or not have access to the archived footage. The REVOLV DEEPSTOR Lite solution addressed these needs and ensured that cameras were always recording, and the customer always had access to its archived video. DEEPSTOR Lite is ideal for customers new to virtualised environments, providing a scalable solution that can support roughly 1,500 Mbps during a failed node scenario and up to 2,000 Mbps when all nodes are online. REVOLV is a hybrid HCI solution that leverages VMWare technologies to create a cluster of resources and virtualise the archivers to operate within that cluster. The server resources reside within a vSAN implementation on the cluster that acts as a shared resource pool for the servers. In the event of a node failure, the virtual machines that reside on that node will redistribute (vMotion) to the remaining nodes and continue operation. The process REVOLV provides high availability, regardless of the capabilities of the VMS, or access control software The process occurs completely unattended, and in the case of the city of Suffolk, ensured that it would never lose recorded video or be unable to record resources. REVOLV provides high availability, regardless of the capabilities of the VMS, or access control software. Suffolk’s REVOLV installation also utilised powerful GPUs. These GPUs enabled BCD to shift processing power off the appliance CPU, for a smoother display of live and recorded video and the ability to display more HD cameras at the command centre. “We got it all virtualised and it’s down to less than a quarter of a rack between servers, storage and all the networking that was required for it. Now Suffolk is in a high availability, high resiliency environment that eliminates all the pain points it had with five and seven-year-old servers,” Jim Cooper, Vice President of Technology, Integrated Security and Communications (ISC). Implementation The REVOLV system for Suffolk, including the vSAN cluster and all virtual machines, was built and pre-staged in the engineering lab at BCD’s facility in Fresno, CA. Once tested, it was shipped to the Suffolk city hall. BCD’s professional services team made an onsite visit to complete the installation with ISC. By pre-staging, BCD can ensure that the solution is ready for deployment, thus reducing the time spent on-site. Cut-over configuration and stand-up of the new environment were completed in a couple weeks’ time. Thanks to BCD’s expertise and the REVOLV solution, the city of Suffolk now has over 25 site managers and department directors who have a purpose-built, high-availability system that delivers video at their site and at multiple sites in their organisations for years to come. Says Tim Forbes, Physical Security Administrator for the city, “BCD and ISC have been great partners for us. I am 100% happy with everything.” And the scalability that the platform provides? It will be needed sooner rather than later. Three new large sites and three new small sites are already on tap to be integrated into the system.

The economic fallout of the COVID-19 epidemic was felt in supply chain disruptions, higher prices, and shortages of certain goods. The physical security industry was not spared, although the epidemic also presented opportunities for security companies. Changing access control trends triggered by the pandemic are still reverberating throughout the industry, for example. Four years later, the impact of the pandemic is still being felt in the security market, lingering like the symptoms of "long COVID." We asked this week's Expert Panel Roundtable: Four years after the start of the COVID-19 pandemic, what is its lingering impact on the physical security industry?  

Technology can be a powerful tool, but it can also be misused. Ethical principles help ensure that technology is used in a way that minimises risks and avoids causing harm to people or society. Issues could include factors such as data privacy and algorithmic bias of certain technologies. As the security industry embraces advanced and evolving technologies, we asked this week’s Expert Panel Roundtable: What are the biggest ethical considerations of using emerging technologies in physical security? 

In today's interconnected world, the lines between physical and digital security are blurring. This means that threats can easily exploit vulnerabilities in both realms, potentially causing significant damage. That's why the convergence of cyber- and physical security systems is becoming increasingly important. It has already been a topic of discussion in the security market for more than a decade. To get a reality check, we asked this week’s Expert Panel Roundtable: Has convergence been achieved in security systems? Why or why not?