Actuate, a pioneer in AI-driven remote video monitoring solutions, is pleased to announce a strategic partnership with Patriot Systems, a world pioneer in automated alarm monitoring software.
This collaboration integrates Actuate’s advanced cloud AI capabilities with Patriot’s powerful automation suite, enabling video monitoring centres and alarm receiving centres to reduce operator workload, enhance responsiveness, and increase effectiveness.
Partnering with Patriot Systems
"Partnering with Patriot Systems reinforces our mission to deliver solutions that strengthen security operations while keeping things simple for operators,” said Ken Francis, CEO of Actuate.
“By ensuring that true threats are quickly validated and eliminating alarm noise, we’re helping monitoring centres that rely on Patriot Systems to improve response times, reduce costs, and prevent operator burnout.”
Actuate’s false positive alarm reduction
Patriot Systems supports monitoring centres worldwide with an open and scalable architecture
A recognised innovator in alarm automation, Patriot Systems supports monitoring centres worldwide with an open and scalable architecture.
This partnership allows central stations running Patriot to add Actuate's “Intruder” analytic solutions to any event-generating camera with only a few clicks.
This includes Actuate’s false positive alarm reduction and industry-pioneering detection solutions, such as gun, intruder, loitering, crowd, and fire detection, as well as camera health monitoring and more.
A new standard for central station productivity
With no need for advanced configuration or calibration, operators can realise an immediate reduction in event “noise” while improving response times and operator focus.
And because operators are not required to learn new products or processes, central station managers will see immediate productivity improvements alongside the ability to offer enhanced services to their customers.
Challenge for monitoring centres
Central station managers will see near productivity gains alongside the ability to offer enhanced services
"Nuisance alarms and event spam continue to be a challenge for monitoring centres relying on legacy systems,” said Paul Hughes, Global Partnerships Director, Patriot Systems.
“This integration gives our customers a plug-and-play path to cloud-based AI that makes their teams more productive from day one.”
Key benefits for central stations
- Noise Reduction: Eliminate non-actionable alerts and focus on verified threats
- Faster, More Informed Responses: AI-powered filtering and metadata accelerate decision-making
- Simple Deployment: Add AI to thousands of cameras quickly and easily
- No Tuning or Training Required: Operators continue using familiar Patriot workflows
Delivering differentiated services at scale
Actuate’s AI filtering is seamlessly embedded into Patriot’s automation framework
With Actuate’s AI filtering seamlessly embedded into Patriot’s automation framework, central stations can offer new service levels to their clients.
This includes faster response service level agreements (SLAs) and improved detection rates for theft, vandalism, and intrusions.
Actuate and Patriot partnership
In this way, the Actuate and Patriot partnership empowers monitoring providers not only to increase operational efficiency but also to elevate the overall quality of service they offer.
By minimising distractions and streamlining threat validation, central stations can meet higher performance benchmarks and differentiate themselves in an increasingly competitive security landscape.
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