BarrierBreak, a global pioneer in digital accessibility solutions, is proud to be included as Representative Vendor in the 2025 Gartner® Market Guide for Digital Accessibility.
They believe that this recognition highlights BarrierBreak's unique ability to deliver scalable, human-centric digital accessibility solutions that are driven by technology and perfected by experts through its AI-powered platforms.
Advancing the digital landscape
BarrierBreak believes that accessibility should be integral, inclusive, and impactful
With a vision of advancing the digital landscape to enable experiences for disabled people, BarrierBreak believes that accessibility should be integral, inclusive, and impactful.
In the opinion, the company's inclusion in this year's Gartner's Market Guide reflects its leadership in creating inclusive digital ecosystems that go beyond checklists. It focuses on prioritising empathy, usability, and compliance across web, mobile, and document accessibility.
Scale of automation and AI
"We believe Gartner's recognition affirms our 'human-first' philosophy, where the insight and empathy of human experts are amplified by the speed and scale of automation and AI," said Shilpi Kapoor, Founder and CEO of BarrierBreak.
Shilpi Kapoor adds, "At BarrierBreak we believe, it's not just about being compliant, but it's about ensuring digital experiences are truly inclusive and usable for all."
Principles of combining technology
BarrierBreak employs a team where about 40% of members are people with disabilities
The 2025 Market Guide states: "Today's platforms are increasingly intelligent, proactive and enterprise-grade, offering a blend of automation, AI-enhanced insights and human-centered tooling that helps organisations operationalise accessibility across the full software development life cycle," Gartner Market Guide for Digital Accessibility, 2025.
Established on the principles of combining technology and workforce diversity, BarrierBreak employs a team where approximately 40% of members are people with disabilities and serves clients across 14 countries. BarrierBreak empowers businesses to ensure compliance with regulations like WCAG, ADA, EAA, and Section 508, while also embedding accessibility into the software development lifecycle.
Managing accessibility with The A11yNow Platform
At the core of BarrierBreak's strategy is the A11yNow Platform, which helps companies manage accessibility conformance of their digital assets. A11yNow combines automated scanning, detailed issue tracking and AI to provide support to implement accessibility.
It offers advanced rulesets to reduce false positives, assigns specific issues to developers or designers, and includes a help desk feature enabling direct access to assistive tech experts and manual screen-reader testing. This model aligns with Gartner's findings that in real-world usability testing, though AI enhances automation and detection, it cannot fully replace the nuanced judgement that human experts bring.
Key capabilities of BarrierBreak
Since 20 years, BarrierBreak has offered end-to-end digital accessibility services designed to meet the diverse needs of organisations across industries:
- Manual and Automated audits
- Web, mobile, and document remediation
- Support for VPAT (Voluntary Product Accessibility Template) creation
- Expert consulting and training solutions to help teams build sustainable accessibility practices from the ground up.
This comprehensive approach makes BarrierBreak the preferred partner for businesses looking to scale their digital accessibility efforts. Gartner subscribers can view the report Gartner Market Guide for Digital Accessibility, 2025.
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