Biometric authentication

Matrix, a manufacturer and provider of Telecom and Security Solutions, to showcase its solutions at Indelex Smart Home Expo in collaboration with PowerTech Electronics. Matrix will be showcasing an enterprise-grade IP video surveillance solution designed, engineered and built specifically for growing multi-location organisations. The entire solution focuses on automating processes, easy integration with access control and enhancing efficiency of organisations. They will also be showcasing a range of audio compatible and compact Professional and Project Series IP cameras powered by SONY STARVIS series sensors with Exmor technology. This gives the cameras an edge over others in terms of exceptional low light performance, consistent image quality during varying light conditions (True WDR), better bandwidth optimisation and many other features. We will also be showcasing our PTZ Cameras for 360° security. Showcasing Extreme series of NVRs These latest NVRs are backed with an intelligent software that helps detect threats and send instant notificationsFurthermore, they will be displaying their new Extreme series of Network Video Recorder (NVRX) at the event. This NVR is equipped with 4K decoding capacity and characteristics like Cascading (up to 20 NVRs), Camera-wise Recording Retention and Database Level Integration. Moreover, these latest NVRs are also backed with an intelligent software that helps detect threats and send instant notifications for real-time security. In the event, Matrix will showcase futuristic technologies from the security domain. Matrix Access Control and Time-Attendance domain will showcase its newly launched Face Recognition technology for authentication through IP Cameras/Tablet/Mobile. The technology enables contactless authentication with precise and accurate authentication. Apart from this, they will display their high-end cloud-based Time-Attendance and Access Control solution. Mobile based access control solution Mobile being the next generation technology in the security domain, they will showcase mobile based access control solution whereby user can either scan QR code or just twist his/her phone for authentication. User can mark attendance automatically using GPS or Wi-Fi through mobile application. Thus, Matrix being the front face in innovation, they are going to show some extraordinary biometric door controllers useful for applications in Time-Attendance, Access Control, Visitor Management, Cafeteria Management and many more. Furthermore, access control being the prime requirement in terms of security, Matrix will present its Standalone Access Control solution with License Free Environment, whereby a single panel can handle up to 255 doors and 25,000 users. Get a glimpse into the cutting-edge Matrix biometric solutions with multiple credentials such as face, fingerprint, palm vein, RF card and PIN options. Unified Communication Platform Matrix will highlight ETERNITY NENX, their newly launched Unified Communication Platform for SOHO and SMBAt the event, Matrix will highlight ETERNITY NENX, their newly launched Unified Communication Platform for SOHO and SMB. Increasing number of small and medium organisations are migrating to leverage benefits of IP. For such applications, Matrix ETERNITY NENX is a perfect fit. Matrix Telecom domain will also be showcasing its comprehensive telecom solutions which includes IP-PBX, Communication Endpoints, Media Gateways, Mobile Application and much more. Along with that, Matrix Hospitality solution, which is specifically designed to enhance guest experience at hotels, will also be one of the major highlights. Hotel staff can enhance guest experience and improve staff productivity with hospitality features, front desk, PMS integration, staff mobility extensions and voicemail with personalised greetings. “With a portfolio of innovative Security and Telecom products, Matrix can cater a wide spectrum of industries. We are looking forward to meeting our existing and prospect end customers at Indelex Smart Home Expo,” said Jatin Desai, Marketing Manager.

Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is showcasing its unique portfolio of video, access control and communications platforms that provide users with the highest levels of system integration, management and incident response technology at Expo Seguridad 2019 (booth #2524). Solutions on display include the Latin American public debut of Maxxess InSite awareness and response coordination system, the enhanced eFusion security management software and Maxxess’ MX+ Web Dashboard, the newly designed Ambit event management communications software, and a new Multi-Form Panic Solution that provides the lowest cost of entry for proactive protection. Combining systems and human intelligence Maxxess solutions empower people and transform security operations to deliver new levels of situational awareness"“Maxxess solutions empower people and transform security operations to deliver new levels of situational awareness and business intelligence,” said Nancy Islas, President of Maxxess Systems. “By combining systems intelligence and human intelligence, our unique open architecture and intuitive platforms truly offer powerful, scalable solutions that can help stop events from happening, and better control incidents from the moment they begin.” The Maxxess solutions being demonstrated at Expo Seguridad 2019 include: Maxxess InSite awareness and response coordination system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time – all of which are queued, organised and displayed on a highly-intuitive user interface. Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination, and deal with issues when they’re small – before they become large and costly. Maxxess InSite Maxxess InSite features an open-architecture framework to accommodate virtually any security or business intelligence application with comprehensive functionality. Over 50 different leading manufacturers are already integrated into Maxxess InSite, providing more combined capabilities and functionality than any other cross-platform solution available. eFusion security management software is a “system intelligence” solution that integrates and correlates data from surveillance, access control and various other physical security and facility operations’ data onto a comprehensive monitoring and reporting dashboard. eFusion security management software eFusion provides video and access system management and control capabilities along with alarm monitoring eFusion provides video and access system management and control capabilities along with alarm monitoring; remote access credentials tracking, authorisation, and de-authorisation; door/access status; and more. Proven globally in installations around the world, new enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing. Flow Control allows users to configure the specific door(s) that must be used first to gain primary access to a facility with programmable timer setting. Advanced data processing correlates databases to accommodate complex relationship rules between the authoritative database and the Maxxess database. Enhancements to MX+ Web dashboard To further simplify user engagement with eFusion, Maxxess Systems’ MX+ Web Dashboard has also been further enhanced with new features including system-wide lockdown; Video Management System (VMS) integration; mobile cardholder management operations with badge printing; and access control status indication in an easy-to-read graphical format and schedule configuration. Ambit event management communications software provides real-time “human intelligence” for alerts, notifications and status assessment via users’ smartphone and/or tablets, along with access control management. Ambit’s extensive communications and access control functionality provides security management and first responders with the critical on-site information and access system management they need to best handle unpredictable crises. Ambit and Multi-Form panic solution Maxxess Systems’ new Multi-Form Panic Solution provides the lowest cost of entry for proactive protection A cloud-based solution, new enhancements to Ambit include: an app design for easier operation including: a status update window; an easily accessible panic button; support for multiple photos from the field; the ability to assign reports to designated groups and/or individuals; enhanced filtering for target audiences to receive mass broadcasts; NC4 integration to external intelligence software to enhance information gathering; auto-location detection for event status posts; and a texting option for users without the app to receive relevant mass broadcasts. Also featured is Maxxess Systems’ new Multi-Form Panic Solution, which provides the lowest cost of entry for proactive protection. Available for implementation with any Maxxess System platform or as a stand-alone solution, it can be configured on any mobile device, PC keyboard or wearable device. Expanding technology partners list Maxxess Systems also continues to expand its roster of technology partners and integrations with the addition of: Mercury LP and MR62e controllers; OTIS Elevator Compass Overwatch; enhanced Milestone Systems’ MIP and Geutebruck GeViScope integrations; as well as new integrations with Salient Systems, Avigilon, ISS (Intelligent Security Systems), Nedap and RemotePoint.

Traka is attending IFSEC 2019 to showcase the latest advances in key and asset management, together with innovative technical development and integration capability, developed as part of its journey to becoming a global solutions provider. Key management solutions On stand IF105, the industry leader in intelligent management solutions for keys and equipment will unveil its latest generation Traka Web software, offering remote administration with the benefits of faulty item exchange, fleet management and full audit control capability. It can be recorded with instant email notifications linked to specific item movements. Traka will also be highlighting its integration credentials with leading access control providersTraka will also be highlighting its integration credentials with leading access control providers, to present increased efficiency, resource and significant cost savings, without compromising on safety or security. IFSEC 2019 Says Steve Bumphrey, Traka UK Sales Director: “IFSEC has continually evolved with the changing landscape of security, introducing new sectors and recognising truly innovative companies together with their products and services. It was an obvious choice for Traka to attend and highlight our new position as a global solutions provider. The journey has enabled us to really advance our technical product development, with an expanded R&D team." "We are thrilled to demonstrate how our technical innovations such as Traka Web can present powerful user functionality. And to deliver our systems with the latest integration to assist with access control, we can really show our ability to offer customers smart solutions that display full visibility of assets anytime, anywhere.” On the stand, visitors will be able to see Traka’s latest system offerings, including specialist lockers that are modular and scalable. Bespoke in design and created to manage equipment such as body-worn camera technology, which is increasingly being adopted by a number of sectors and often required to be instantly available for use in fast moving situations. Tablet Locker System Traka’s dedicated Tablet Locker System will be used as a part in a dedicated integration zone Traka’s dedicated Tablet Locker System will be used as a part in a dedicated integration zone, showcasing our ability to meet customer needs for a seamless security management system. Traka’s innovative key management portfolio, including scalable L-Touch and M-Touch solutions, offer simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. For more information on Traka’s product portfolio of intelligent asset management solutions, visit stand IF105 at IFSEC 2019, taking place between 18 – 20 June 2019 at Excel, London.

Security expert Abloy UK has unveiled an innovative new global vision, ‘Abloy - For Trust’, and announced an exciting collaboration with Finnish racing icon Valtteri Bottas, to strengthen its renewed brand. ‘Abloy - For Trust’ This new vision has seen Abloy revitalise its core brand values and position itself for continued growth in the future. The Abloy branding has also been refreshed to better represent its modern digital offering. The Abloy branding has also been refreshed to better represent its modern digital offering Valtteri Bottas was identified as the ideal match to embrace and reflect Abloy’s brand values, and a very natural fit for the most valued brand in Finland. Abloy will use the collaboration to promote and reinforce its new vision and values. Locking and door solutions Aaron Yule, Managing Director at Abloy UK, explains: “Valtteri fits perfectly with the message that we want to convey across global Abloy markets. He and the Abloy brand have many common values and qualities: trustworthy, technological pioneering, innovative, first-class performance and teamwork. These features support the values we have defined in our branding, which are summed up in ‘Abloy – For Trust’.” Valtteri Bottas added: “Success requires attitude, passion and willpower. You must be able to trust people, the power of collaboration, your team, your partners and the world around you. Above all, you must be able to trust yourself. Your ability to make things better.” This aligns perfectly with Abloy’s vision, which includes Abloy’s role as a trusted advisor that understands clients’ needs and operations, developing solutions and services to enhance business and secure people and assets. Access control solutions expert Abloy is an innovator and pioneer in locking, access control, door solutions and related services Abloy is also an innovator, a pioneer in locking, access control, door solutions and related services, offering solutions that are secure and easy to use. Abloy works hard to be a first-class service provider globally, to satisfy customers who demand the highest level of security, convenience and reliability. They have also built a strong community of true professionals who are proud of their achievements, consistently setting the bar high and aiming even higher. Aaron Yule concluded: “A brand must be actively nurtured to continually develop and grow in a positive way. The world around us is changing rapidly - and Abloy are investing and developing new products and technology to meet the current and future needs of the market. We are increasingly combining digital and mechanical expertise as we develop comprehensive solutions for our customers, and now is the right time to review and communicate our new brand values and identity”

NatWest has rolled out the UK’s first biometric payment card trial. The card is provided by Gemalto and is using Fingerprints’ T-shape sensor module and newly-announced software platform for payments. Its ultra-low power consumption means that the card does not need to feature a battery, as it borrows power from the contactless POS terminals, and superior biometric performance ensures both security and convenience for its user. This is the first trial in the UK, a leading and pioneering market for contactless payments. As part of the trial, NatWest customers will be able to verify transactions above the £30 payment cap using their fingerprint instead of PIN code, using an easy and secure interface.

Sargent and Greenleaf (S&G), renowned manufacturer of high-quality mechanical and electronic locks, has announced the release of its Digital Vault Lock solution. Through a secure online interface and user-friendly software, this static code, electronic time lock allows for increased flexibility and security for convenient vault access. Digital Vault Lock  Combining an attack-resistant lock case and enhanced features to protect against a variety of threats – vibration, bouncing and punching attacks – the Digital Vault Lock provides durable security for financial institutions. With the ability to assign four independent time lock schedules for up to 100 users and retrieve up to 1,000 time- and date-stamped audit events with a simple USB connection from the lock, the Digital Vault Lock increases shift coverage without overriding security and can be customised for a single user, dual user or manager. “With S&G’s Digital Platform features and benefits continuing to evolve, the Digital Vault Lock will provide our customers with additional flexibility and security for a smarter and faster vault access lock,” stated Keith Deaton, COO of Sargent and Greenleaf. “The auditing capabilities along with the scheduling and management features of this lock, make it possible for banks to have a digital vault security option,” said Deaton. S&G’s Digital Vault Lock’s main features include: User-friendly programming via website interface or keypad for secure programming. Audio and visual signals, including a display screen and three keypad LEDs for lock status indication. 1,000 time- and date-stamped events for precisely managing audit trails. Offers dual control, automatic daylight savings, a management reset code, time delay up to 99 minutes and a penalty lockout. S&G 3029-3XX lock S&G’s Digital Vault Lock is powered by the S&G 3029-3XX lock with a motor-driven lock bolt. With same mounting footprints as the S&G 6400 and 6500 series mechanical vault locks, retrofits are quick and easy.

The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organisations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organisations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using smartphone apps to open doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognise people and use deep learning analytics to customise their office environment, the workplace is undergoing dramatic change. Improved fingerprint solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defence and other public section use cases where higher security is needed. Flexible subscription models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimisation solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating valuable insights with machine learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focussed on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organisations incorporate this type of analytics engine into their access control systems, they will improve security and personalise the user experience while driving better business decisions. 

Consolidation persisted in the physical security industry in 2018, and big companies such as Motorola, Canon and UTC continued to make moves. Also among the mergers and acquisitions (M&A) news in 2018 was a high-profile bankruptcy (that ended well), continuing consolidation in the integrator market, and the creation of a new entity called “LenelS2.” Here’s a look at the Top 10 M&A stories in 2018: 1. Motorola acquires Avigilon Motorola Solutions announced in February that it had entered into a definitive agreement to acquire video surveillance provider Avigilon in an all-cash transaction that enhances Motorola Solutions’ portfolio of mission-critical communications technologies. Avigilon products are used by a range of commercial and government customers including critical infrastructure, airports, government facilities, public venues, healthcare centers and retail. The company holds more than 750 U.S. and international patents. 2. UTC Climate, Control & Security buys S2 Security UTC Climate, Controls & Security agreed in September to acquire S2 Security, a developer of unified security and video management solutions. UTC subsequently combined S2 with its Lenel brand to create LenelS2, “a global leader in advanced access control systems and services” with “complementary strengths.” 3. Costar Technologies acquires Arecont Vision after bankruptcy Arecont Vision, the provider of IP-based megapixel camera and video surveillance solutions, announced in July that the acquisition by Costar Technologies, Inc. of its assets had been approved by the bankruptcy court. After the closing of the sale, the company began operating as Arecont Vision Costar, LLC and is part of Costar, a U.S. corporation that designs, develops, manufactures, and distributes a range of products for the video surveillance and machine vision markets. 4. Allegion acquires access control company ISONAS Allegion plc, a security products and solutions provider, agreed in June to acquire ISONAS through one of its subsidiaries. ISONAS’ edge-computing technology provides access control solutions for non-residential markets. ISONAS' devices – like its integrated reader-controllers – utilise power over ethernet, making them easy to install and cost effective as they utilise existing customer infrastructures. The company is based in Boulder, Colo. 5. HID buys Crossmatch for Biometrics HID Global announced that it had acquired Crossmatch, a provider of biometric identity management and secure authentication solutions, from Francisco Partners. Crossmatch’s portfolio of products includes biometric identity management hardware and software that complement HID’s broad portfolio of trusted identity products and services. 6. BriefCam announces acquisition by Canon BriefCam, a global provider of video synopsis and deep learning solutions, announced its acquisition in May by Canon Inc., a global digital imaging solutions company. The addition of BriefCam to Canon’s network video solutions products portfolio complements the Canon Group’s previous acquisitions of Axis Communications and Milestone Systems. 7. Allied Universal acquires U.S. Security Associates Allied Universal, a security and facility services company, finalised its acquisition of U.S. Security Associates (USSA) in October, further building on its position in the security services industry. This acquisition includes Andrews International (including its Government Services Division and Consulting and Investigations and International Division) and Staff Pro. 8. Johnson Controls acquires Smartvue Corp. Johnson Controls announced in April that it had acquired Smartvue, a global IoT and video provider that empowers cloud video surveillance and IoT video services. The addition of the Smartvue cloud-based video platform will enhance Johnson Controls’ offering of an end-to-end, smart cloud-based solution that can provide superior business data and intelligence to customers and added value to partners. 9. ADT acquires Red Hawk Fire & Security (and others) ADT Inc.’s acquisition of Red Hawk Fire & Security, Boca Raton, Fla., was the latest move in ADT Commercial’s strategy to buy up security integrator firms around the country and grow their footprint. In addition to the Red Hawk acquisition, announced in mid-October, ADT has acquired more than a half-dozen security system integration firms in the last year or so. 10. Convergint Technologies continues to acquire Convergint Technologies announced in August the acquisition of New Jersey-based Access Control Technologies (ACT), bringing further electronic security systems experience to Convergint's service capabilities. Convergint has strategically grown its service footprint across the United States, Canada, Europe and Asia Pacific through strong organic growth and the completion of 18 acquisitions since early 2016. And it continues: Convergint announced acquisition of SI Technologies, Albany, N.Y., in November and Firstline Security Integration (FSI), Anaheim, Calif., in December. (And Convergint itself was acquired in February by private equity group Ares Management.)

Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business access controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labour and materials.  Today we will look at four focus points: vertical markets, cloud-based access control, technology upgrades, and preventative maintenance and service agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales Having logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales.  Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive maintenance and service agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure.  Typically, a service agreement can be written to cover all parts and labour or just labour for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labour 24/7” or a “parts and labour M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical area access management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labour only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.

There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud?  PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.

Effective access control can be achieved without the use of cards using a new generation of secure facial authentication enabled by artificial intelligence and machine learning. Alcatraz AI is introducing a system that deploys a sensing device, about the size of a badge reader, with multiple colour and infrared cameras that can detect facial features and confirm an identity. Real-time 3D facial mapping avoids anyone using a photograph, video or mask to spoof the system and confirms there is a real person that matches the stored facial image. System helps in tailgating mitigation Deep neural networks, powered by NVIDIA, enable the system to achieve new levels of frictionless access control, says Vince Gaydarzhiev, CEO of Alcatraz AI. Computer processing is achieved at the edge to ensure speedy and secure access control. We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction"“We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction,” says Gaydarzhiev. The accuracy of the system lessens the need for security guards, he says. The Silicon Valley startup, currently with 20 employees, was founded in early 2016 by a team from Apple, NVIDIA and Lily Robotics with a goal of targeting mid- to large-sized corporations that currently have deployed badging systems. The company has raised close to $6M from venture capital firms and individuals, and Johnson Controls/Tyco has invested in the startup. Alcatraz AI’s sensor device, mounted near a door, confirms a user’s identity and communicates the user’s badge number to the existing access control infrastructure. “The system improves the facial profile every time, using the neural network to be even more accurate in the future,” says Gaydarzhiev. He says it is the industry’s first “instant one-factor authentication for multi-person in-the-flow sensing.” The system is less expensive than previous facial authentication systems and does not require users to be very close to the reader Easy enrolment and deployment Enrolment in the system is easy. Companies can deploy a separate enrolment station, or any reader can be used for enrolment. After badging in a couple of times, the face matching system “enrols” the face with the associated badge number, thus allowing the user to dispense with the badge altogether. In the future, the frictionless system simply recognises the user and opens the door. A user company can quickly deploy the system at locations where thousands of employees have access, without requiring employees to go to HR for enrolment. Gaydarzhiev says accuracy of the system is no less than that of iris scanning, and the accuracy is configurable for specific needs. He says the system is less expensive than previous facial authentication systems and does not require users to be very close to the reader. Facial authentication is also more flexible than iris scanning or fingerprinting. Detecting intent from positioning of eyes The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionallyIn contrast to near field communication (NFC) or Bluetooth systems, the technology does not require a compatible smart phone or have issues of communication range. There is no need for users to stop and perform an action or gesture to signal intent. The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionally, says Gaydarzhiev.  Alcatraz AI is targeting high-tech enterprises, including healthcare, government and eventually banks. Currently they have three pilot installations among large global software companies and are undergoing trials with some government agencies. Today, they sell direct to end users, but the intent is to develop a dealer channel that will account for most of the sales.

Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions.  Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m.  Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.

IndiaNivesh is one of the leading financial services conglomerate in India. IndiaNivesh is into various aspects of investment banking and consulting business. It plans to emerge as a dynamic, customer-centric, and progressive financial group in the country with PAN India presence. Having its head office in Mumbai, IndiaNivesh is growing with eight regional offices and 29 branch offices across India. Project specifics Application: Time-Attendance and Access Control Locations: 32 (PAN India) Users: 500 Units Installed: 60 Readers: Fingerprint and RFID Card IndiaNivesh being widely involved in financial services business with 29 branch offices and 8 regional offices across India, required eradication of forged attendance data and manual attendance process, as security is a crucial aspect for them. To streamline and manage attendance data of all employees accurately and perform calculation of error-free salary has been a tedious task. It has been challenging to integrate their existing payroll software with the time-attendance software. COSEC time-attendance solution Matrix offered COSEC time-attendance solution helped in connecting all its regional and branch offices to their head office in Mumbai Matrix offered COSEC time-attendance solution which has web-based architecture and helped in connecting all its regional and branch offices to their head office in Mumbai. Implemented automatic salary calculation as Matrix COSEC time-attendance software got easily integrated with existing payroll software. Result Real-time attendance of all employees at a centralised location Integration with its existing payroll software Ease of Implementation using the existing infrastructure Fraudulent timekeeping is completely eliminated Accurate In/Out time of each employee recorded Live monitoring of In/Out timing Generation of time-attendance and access control reports and charts for all branches Improved overall productivity of the organisation Continuous operations with excellent service support Biometric access control solutions COSEC DOOR FOP - Optical fingerprint-based door controller for access control and time-attendance COSEC DOOR CAS – Card-based door controller for access control and time-attendance COSEC PANEL - Site controller to manage multiple door controllers and advanced access control Features COSEC LE PLATFORM - Application server platform for 1000 users and expandable up to one million users COSEC LE TAM - Comprehensive time-attendance and leave management module for COSEC LE platform COSEC LE ACM - Comprehensive access control module for COSEC LE platform

Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorised access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could be applied to both high and low security areas. The system al so needed to provide a comprehensive audit trail and detailed reporting, to identify access movements by employees and help meet legal requirements around the safe and secure storage of medication and equipment. Gallagher single access card control system Gallagher’s access control solution for Waikato DHB utilises a single access-card system that simply and instantly updates access permissions Gallagher’s access control solution for Waikato DHB utilises a single access-card system that simply and instantly updates access permissions, as well as streamlining car parking services. Where high-level security is needed, Gallagher’s system offers Waikato DHB the ability to lock-down areas of the hospital when required, isolating areas and restricting access. Gallagher’s Command Centre Mobile application also delivers duress notifications from buttons located around the hospital directly to a guard's mobile device. Electronic Tag Boards allow contractors to easily sign on and off of the site, ensuring Waikato DHB meets health and safety requirements. In an environment where access profiles change on a daily basis as staff move between different departments, Gallagher’s access control system and Command Centre central management platform ensure staff can approach doors with the confidence that they can enter or leave areas as necessary. The access card system has also reduced the risks associated with handling keys, along with providing detailed reports to meet comprehensive auditing requirements, saving time and cost. 'Security Ward Standard' Waikato DHB's experience with Gallagher products ultimately led them to develop a 'Security Ward Standard' detailing the minimum-security equipment required for new buildings, greatly reducing time spent producing specification documents and gathering approvals. As Waikato DHB's security requirements continue to evolve, Gallagher’s systems provide future-proofing with a software maintenance agreement ensuring they operate the very latest software available. Fast facts about the project Industry: Healthcare Business type: Hospital Number of employees: 6,500 Site Size: 18 hectares with 176,000 sq.metres of buildings Number of doors: Over 730 access-controlled doors; 40 alarmed and monitored refrigerators/freezers; 15 carpark barrier arms; 1 gate. Gallagher solutions and technology utilised: Command Centre Controller 6000 T-Series readers Tag Boards Car park Management

As increasing digital engagement powers forward in the hospitality industry, SALTO Systems has joined forces with the KeezApp technology platform to offer hotels an unrivalled guest experience. Property management systems The KeezApp platform provides a range of solutions for any property that hosts guests and is able to integrate with most PMS (Property Management Systems) on the market. Guests can check in from anywhere, receiving a virtual key straight to their smart phone and getting an alert when their room is ready for occupation. The front desk is then alerted when the guest has used the mobile key to enter their room even for doors equipped with offline electronic locks. The virtual app provides for access to all permitted areas of the hotel during their stay and when the time comes to check out, guests can again use KeezApp removing the need to queue at reception. KeezApp – SALTO software integration KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE Additional tools include live chat with the front desk. This provides a better, more efficient way for guests to talk and interact with the front desk whether they are in the hotel or out and about. Guests can also choose different departments to contact such as reception, concierge, housekeeping or room service depending on their needs. KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE. SALTO Hospitality add-ons include functionalities such as mobile keys (BLE), group check-in; real-time re-rooming and real-time extended stay. These plus other key hotel features make it easy to control all the offline and online rooms and back-of-house doors from different front desk guest workstations. SALTO electronic locks Both companies are driven by the opportunity for hotels to provide a superior guest experience to their clients, whether by offering mobile functionalities or superior management standards like quick check-in and check-out, online billing, live chat with reception, housekeeping and concierge or auto Wi-Fi connection for guests. SALTO welcomes new partnerships with industry leaders like KeezApp that will result in improved hospitality management and the guest experience. SALTO also continuously adds integrations with other technology providers so that those in the hospitality industry have a choice when it comes to which platform, they use to control SALTO’s robust line of electronic locks and supporting products.

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mobile patrol inspections as well as daily vehicle checks, already saving more than 15 hours of admin a month. SmartTask SmartForms The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team “We are now using the SmartTask SmartForms to help reduce administration, capture critical work data and enforce health and safety procedures,” explains James Chittil, General Manager at Integrity Security Group. “We are constantly looking at clever ways to take advantage of the software’s rich functionality, so we can continue to simplify and enhance the way we operate.” The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team. All reporting for vacant property and mobile patrol inspections – for both scheduled patrols and alarm activations – are now completed using a SmartTask-enabled smartphone. By electronically capturing all relevant information, including photo evidence, Integrity can quickly provide customers with a status update and details of all undertaken work as well as respond to any identified issues. Vehicle checks and fleet management Meanwhile, daily vehicle checks for Integrity’s fleet of vans are now completed using a specially-developed SmartForm, so the company can instantly see if drivers are complying with this health and safety procedure. Any vehicle-related problems or damage can be raised by the driver and actioned immediately by the admin team to mitigate fleet risk. Mileage data is also captured through the software, enabling maintenance requirements to be tracked and scheduled at appropriate intervals. “The SmartForms are enabling us to dramatically reduce paperwork and remove manual processes. This is making it much simpler for both our security officers in the field and our office-based admin team to capture, collate and communicate essential operational data. This is not only helping us make better use of our valuable resources, but also enhance the service we are providing to customers,” added James Chittil. Paul Ridden, CEO of SmartTask commented: “Our experience within the security sector means we are continually developing new functionality that overcome real-world problems for our customers. This is the reason we are working in partnership with a growing number of security businesses who recognise the value they can gain and the benefits they can achieve from using the SmartTask software.” Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff Lone worker protection Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff as part of its commitment to lone worker protection. The company is also using the intelligent rostering functionality to streamline internal planning processes, while the interactive dashboard supported the launch of a dedicated, out-of-hours control room operation by providing a live view of all scheduled shifts and expected or missed check calls. SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.

Losing keys is a given. It’s just something that happens at some point. One study in the UK estimated around 10,000 annually end up just in the refuse, by mistake*. At CROUS Montpellier student accommodation block in southern France, they sought a solution to lost keys and the other hassles of managing an outdated mechanical master-key system for a large facility with a transient population. Aperio wireless locking devices CROUS Montpellier fixed lost key problems by exchanging their mechanical locks for Aperio cylinders. Aperio wireless locking devices with built-in RFID readers are already trusted at universities all over Europe to protect staff, students and assets against burglary and unauthorised intruders.  Easy-to-fit Aperio locks have transformed facility management for the accommodation block. To date, 1,500 wireless Aperio cylinders are seamlessly integrated online with their ARD security system, which gives facility managers an overview of block security in real time. Aperio cylinders integrated with ARD security system Now, when a student loses their key-card, it’s simple for a site manager to cancel the old credential and issue a new one. There is no need to engage a locksmith to replace physical locks, saving everyone’s time and CROUS money. A constant drain on resources has been eliminated. Aperio easily integrates with payment and other smart-card systems, as well as access control Because Aperio integration at CROUS is online, managers block lost credentials quickly using the software, without visiting the door. It is just as easy to de-authorise credentials for students who leave, even if they forget to return their smart-card. An operator simply removes them from the system database, and they are locked out. Aperio-access control system integration Aperio easily integrates with payment and other smart-card systems, as well as access control. “Aperio provides a comfortable access solution. Our students can access their accommodation, use the printer and pay in the canteen with the same card,” explains Cyril Combacal at CROUS Montpellier. Because Aperio is easily scalable and can expand any security system when needs change, investments in new wireless locking can be rolled out over time. It has made logistics and budgeting much easier for CROUS. Refurbishment at CROUS Montpellier is ongoing: up to 500 new Aperio cylinders are installed efficiently and wirelessly every year.

Primark, the international retailer that offers Amazing Fashion at Amazing Prices, is using Traka’s dock door and intelligent management solutions to ensure maximum efficiency and safety across its warehouse and distribution centres. Primark operates from eight distribution centres. Its most recent opening was in Islip, Northamptonshire, UK covering 1.1 million sq. ft. of space – the equivalent of 17 football pitches. It has 13 miles of aisles and is a 24/7 operation powered by over 250 committed employees. A key part of Primark’s success is its efficient distribution of goods to store to meet growing customer demands. This is a complex operation involving the use of a wide range of technology.  Traka DockSafe door dock solution To ensure effective turnaround times, Traka’s multifunctional DockSafe door dock solution was installed to stop vehicles prematurely leaving Goods Out Bays, alongside intelligent key management systems. Traka supports Primark’s distribution centres with its DockSafe solution and key management systems" David Flavell, Primark’s Operations Development Manager – Supply Chain said: “Primark’s products fly off the shelves and rails, so we need to get our products from suppliers to stores as quickly and as safely as possible. Implementing the Traka DockSafe has been critical here. Not only is it simple to use, but also provides data on driver activity and bay usage, as well as increased peace of mind thanks to the prevention of driveways. It ensures the system runs like clockwork, which is great news for our colleagues whilst working hard to deliver Amazing Fashion to our customers.” DockSafe combination with iFob technology Traka’s intelligent DockSafe solution has been exclusively designed to stop vehicles prematurely leaving the Goods Out bays of a busy distribution centre. DockSafe combines Traka’s iFob technology with a unique Susie lock to create a robust protocol where a vehicle must be immobilised prior to the loading dock door being opened. Once goods are loaded, the door must be closed and the loading bay clear of forklifts or personnel, before the vehicle can be unlocked and driven away. Steve Bumphrey, UK Sales Director added: “Traka supports Primark’s distribution centres with its DockSafe solution and key management systems. With advanced features and data reporting, it ensures its people can optimise loading bay planning for long-term efficiency and productivity, in a safe and secure working environment.”

The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?

Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?

Finding the exact right technology to solve an end user’s problem is challenging, but the rewards are great when an integrator gets it right. A wide range of available product types, price levels and added features increases the likelihood of identifying a technology to solve any problem. But with so many technology and product choices in the marketplace, identifying that one solution can be akin to finding a needle in a haystack. We wondered whether a vast range of product choices is always a good thing. We asked this week’s Expert Panel Roundtable: Are security integrators and end users overwhelmed by “too many choices” related to security equipment and systems? How can they make sense of it all?