Are mergers and acquisitions good or bad for the security industry?

From the point of view of the end user, we believe mergers and acquisitions have a negative impact. Due to mergers and acquisitions, sometimes investments in older systems or solutions stop and customers’ systems become outdated – or sometimes support is not even provided anymore. Moreover, we see many companies investing money by taking over other companies and through that, expanding their product portfolio. We believe that it would be more valuable when companies invest in innovation so we can continually offer up-to-date or new products to our customers.

On the ‘pro’ side, consolidation is good for pulling together a fractured market, as vendors try to gain market share by acquiring solutions they may not otherwise have in their portfolio. On the ‘con’ side, however, consolidation restricts or limits innovation as the merged vendors strive to develop end-to-end solutions that reduce customer choices. The solution for this dichotomy is to have companies working together as an open community of partnerships which enables, shares, and expands innovation to new areas.

Today’s technology industry is highly fragmented, and acquisitions make a lot of sense as companies look to attain scale, market share or enhance their product offerings. For an access control provider, a particular product category that is probably the most fragmented, consolidation of the installed base or adding complementary technologies can create a positive impact in today’s competitive marketplace. In my opinion, the best companies are ones that grow both organically and inorganically, combining internal product development with opportunities to expand through acquisitions. This approach also capitalises on existing customer and partner relationships due to greater diversity in technologies and services, which drive long-term partnerships.

I believe they can have both/either of the above, depending on the merger itself! The good part is that when newer innovative companies are being absorbed by the established industry, we can see how new technology really can get a boost. The danger is that established companies tend to maintain what they have and aren’t always that open to promoting change.

There are many examples when a merger or acquisition has clearly had a negative impact on the company being acquired. Successful entrepreneurial companies are often targeted for acquisition, but after the acquisition, the spirit of entrepreneurship that made them an attractive target may be lost. You hear stories about why that happened -- the original leaders departed, the new owners stopped investing, etc. In other situations, companies previously limited by cashflow problems or lack of good management can thrive under new ownership. But, all in all, most of us have seen more neutral-to-negative impacts of a company being acquired than truly positive results.