The integration leverages all aspects of the ManitouNEO Video Control Center (VCC) and the 3xLOGIC VIGIL software and Multi-Sensor NVR solution 3xLOGIC, Inc., a provider of integrated intelligent security solutions, has announced that Bold Technologies, a provider of alarm monitoring and PSIM software, has recently completed the integration of its ManitouNEO with the 3xLOGIC VIGIL video platform. The integration leverages all aspects of the ManitouNEO Video Control Center (VCC) and the 3xLOGIC VIGIL software and Multi-Sensor NVR solution. Alarm handling and video monitoring integration ManitouNEO is the newest alarm monitoring software from Bold Technologies and was designed to meet the changing needs of the modern central station. The improved ManitouNEO VCC integrates alarm handling and video into one system for efficient monitoring. The integration with the 3xLOGIC video platform is full-featured and highly intuitive. Events triggered from 3xLOGIC devices are delivered to ManitouNEO as intrusion events. "Both 3xLOGIC and Bold have an ambition to satisfy the fast-growing demand for world-class verified video" Using ManitouNEO’s Enhanced Action Patterns, central station dispatchers are provided with clear instructions on how to handle the video alarm - saving time and ensuring operator consistency. The integration supports live and recorded video on the same screen, and offers full PTZ control. Other features of the integration include bi-directional audio, and the ability to save reference images and event images for end-users to view. The integration offers advanced features to Bold Technologies and 3xLOGIC’s shared customers, and helps central station dispatchers accurately gauge alarm situations and reduce false alarms. World-class verified video solution Charlie Erickson, SVP Product Marketing for 3xLOGIC, stated: “Both 3xLOGIC and Bold have an ambition to satisfy the fast-growing demand for world-class verified video. Bold is a major player with over six million subscribers, and we want our combined VIGIL software and Multi-Sensor NVR solution, integrated into Bold’s central station software, to be the preferred solution for those Bold customers who value verified alarms and priority law enforcement response.” The integration fully leverages 3xLOGIC’s cloud infrastructure, providing ease of installation and a simplified deployment. Customers have the added benefit of increased IT security as 3xLOGIC’s NVR and cameras do not require open inbound ports at the customer’s router. Rod Coles, President and CEO of Bold Technologies, commented, “This integration supports the growing demand for Cloud-managed video. The solution is easy to deploy and gives customers the opportunity to increase revenues through video monitoring and verification services. We are excited to have 3xLOGIC as one of Bold’s premier strategic partners.”
SG-System-Manitou central station integration supports visual alarm verification and reduced false alarms Tyco Security Products announced an enhanced integration between its SG-System 5 receiver and Bold Technologies’ Manitou central station software. The enhanced integration means that Manitou now supports visual alarm verification provided through SG-System 5 to provide central stations with the tools they need to more accurately access alarm situations and to reduce false alarms. Visual verification The SG-System 5 IP-based receiver supports visual verification via its compatibility with the DSC PowerSeries Neo platform and wireless PowerG PIR Security motion detectors with camera. When an alarm is triggered, the SG-System 5 receiver can instantly send still images – one clip every two second for a 10 second post alarm clip – into Manitou for assessment and possible action by authorities. The benefit of the systems integration is that it can help to reduce the possibility of costly false alarms, while at the same time providing valuable information in a real alarm situation. “Our partnership with the Manitou software from Bold Technologies provides central stations with the optimised solutions available to help central station operators manage and quickly respond to alarms,” said Dwayne Salsman, Sr. Product Manager, Tyco Security Products. “Our SG-System 5 receiver reduces the cost of ownership to central stations by cutting down on costly false alarms.” One Point of Control Bold Technologies delivers software solutions. Its flagship product, Manitou, centralises alarm handling functions to provide “One Point of Control,” removing the requirement for central stations to maintain multiple systems and allowing immediate reductions in data entry time, operator error and training over multiple systems. Manitou incorporates video, access control, GPS, PERS devices into a single interface for the central station operator. “We are excited to work with Tyco Security Products to enable visual verification in Manitou through SG-System 5,” said Rod Coles, CEO of Bold Technologies. “The SG-System 5 is built on the Sur-Gard quality standards and is one of the more popular receivers that our customers utilise. Offering this enhancement functionality will mutually benefit our customers.” SG-System 5 offers important features such as integrated redundancy and future-proofing through its capacity to monitor up to 1,474,560 IP cellular or Ethernet communicators through upgradeable memory or license keys.