Kathleen’s experience along with her dedication and commitment to IQ bring fresh ideas to the organisation During the October IQ board meeting, Kathleen Schraufnagel, Industry Liaison for Monitronics was chosen as the newest member to join the IQ Certification Board to fill a vacant seat. She was also selected to head up the Membership Committee. Kathleen Schraufnagel’s experience Schraufnagel has been in the security industry since 1991. She started her career in the security industry with Brink’s Home Security / Broadview Security where she worked for 20 years. She joined Monitronics in 2011 where she spent her first 18 months learning about the contract monitoring side of the business and working closely with alarm companies. She then became the Coordinator for their guard services department and then also took on the responsibilities of serving Monitronics as their Industry Relations Liaison. Working for the betterment of the industry, Schraufnagel is a Past President of the North Texas Alarm Association (NTAA) and currently serves as their Vice President. She is the current Convention Chairperson for the Texas Burglar and Fire Alarm Association (TBFAA) and has served on the Board of Directors in the past. She is also the Secretary for the National Electronic Security Alliance (NESA) and sits on the Government Relations and National Companies Committees for the Electronic Security Association (ESA). In the past she held several committee chair positions in the ESA, all of which were directly related to the reduction of false alarms. This led to her appointment in a multi-association “Think Tank” formed in the late 1990’s that spent four years researching and implementing new false alarm reduction measures nationwide, including what is now known as Enhanced Call Verification (ECV). Member of FARA Schraufnagel has been a member of the False Alarm Reduction Association (FARA) since 1998 and has served the organisation in a variety of positions and committees, including the Board of Directors as the Electronic Security Associate Director. She is also an Essentials of False Alarm Reduction Certified Instructor. When asked why she wanted to serve on the IQ Board and head the Membership Committee, Schraufnagel replied, “I am working with a company that wants to advocate IQ Certification to our dealers and I am looking forward to working with other committee members to help them do the same. “I believe I have something to give and am excited with this new challenge. I want to share and promote the IQ message with alarm dealers across the country to get them excited too and to help them realise that IQ can set them apart from their competition,” she added. IQ certification IQ Certification, the leading installation quality certification program, gives consumers a way to identify alarm companies that are committed to providing them with high-quality security and life safety systems and aims to reduce the burden and risks false alarms place on our police. “Kathleen’s experience in the industry, along with her dedication and commitment to IQ is bringing fresh ideas to the organisation. We are proud to have someone with all her credentials and devotion to the cause on our team,” stated Lynn Comer, IQ chair and president of Shenandoah Valley Security in Waynesboro, Virginia.