GardaWorld’s cash handling business is North America’s largest, with its ubiquitous red and white trucks easily spotted throughout Canada and the United States. With hundreds of facilities and handling centers, GardaWorld processes currency for an entire continent, monitored by complex video surveillance technologies, working together to ensure the integrity of their processes and operations. Headquartered in Montreal, Canada, GardaWorld provides business solutions and security services. With over 62,000 staff globally, GardaWorld is one of the largest privately-owned security companies in the world, protecting people, assets, and reputations on a daily basis, performing critical tasks to protect and secure in an increasingly chaotic world. Efficient central monitoring When the time came to upgrade existing video surveillance operations for the company’s cash handling business as well as installations for the company’s newest sites, the task was complex with unique requirements and on a massive scale spanning two countries. IDIS technology, known for its power, flexibility, modularity, and low total cost of ownership, stood ready to meet the company’s needs.DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities Upgrading the legacy GardaWorld video surveillance solution across their 250+ sites required the installation of over 700 IDIS cameras and the establishment of two major central monitoring facilities. The inter-compatibility inherent in the IDIS Total Solution allowed the powerful and intuitive video management software (VMS) solutions, IDIS DirectCX and IDIS Solution Suite, to harmonise at GardaWorld central monitoring facilities. DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities, and IDIS DirectIP network video recorders (NVRs) were incorporated rapidly thanks to their ease and speed of installation and configuration. Reduced ownership cost The IDIS solution for GardaWorld was not only rapidly deployed thanks to the simplicity of DirectIP and IDIS VMS; the modernised monitoring system also comes with a low total cost of ownership due to a reduction of cabling cost thanks to IDIS DirectCX TVRs, the lack of any annual service management agreement or licensing fees for IDIS VMS, and less training time required from the single remote application used for managing each device on the system.IDIS solutions have proven flexible, scalable, and customisable to deliver the appropriate technology "IDIS meets our high standards and more with a surveillance offering that is as committed to our security requirements as we are. IDIS technology delivers powerful features and capabilities in a variety of ways that meet needs as diverse as our differing locations and custom requirements." "Whether analogue or IP networked solutions, new installations or upgrades, or at urban or remote sites, IDIS solutions have proven flexible, scalable, and customisable to deliver the appropriate technology in the ideal way for each requirement." "We are pleased with the partnership we have created with IDIS over the past year and look forward to the continued benefit we’ll receive from current and planned installations of IDIS technology," Guy Côté, Vice President and Chief Security Officer, GardaWorld. Integrating analogue and digital surveillance GardaWorld’s exceptional footprint and storied legacy in North America meant there was a highly varied set of conditions and requirements for optimising video surveillance operations. With a mix of existing analogue and digital surveillance in existing facilities and requirements for initial installations in newer facilities, GardaWorld articulated complex security needs for more than 250 individual sites throughout Canada and the United States, each requiring high quality video surveillance and networking with a mix of analogue and digital technology.The rollout of IDIS technology required training for operators and monitors of surveillance equipment Within individual facilities, existing video surveillance reflected a substantial level of upgrade complexity. The number of cameras at each site varied, with additional variances in age and operations for prior installations. Due to the nature of GardaWorld’s operations, it was imperative that no interruption of security monitoring would occur during the transition to IDIS technology. Further, the rollout of IDIS technology required training for operators and monitors of surveillance equipment at various locations, a potential challenge given the scale of the rollout and upgrades. Customisable security solution The ability of the powerfully modular and customisable IDIS Total Solution were an ideal fit for GardaWorld’s security needs, delivering benefits from the start, and are still ongoing, of the installation. GardaWorld benefitted from worry free integration of existing technologies and the installation of a flexible, customised solution that blended analogue HD-TVI technology with next-generation IP networked surveillance, as appropriate to each site, linked and managed by the powerful and highly customisable IDIS Solution Suite VMS. The installation met GardaWorld’s requirements for seamless upgrade and technology handover, minimising downtime and supporting the critical nature of GardaWorld’s operations.The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff Seamless security integration GardaWorld facilities now benefit from modernised, functionally rich cameras and recording devices that deliver clearer and smoother surveillance, and hasten an operator‘s ability to identify and mitigate potential incidents and fully review and respond to questions about operational security. The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff and eliminated the most common headaches associated with mass upgrades and new installations of security technology. Better surveillance and security operations for GardaWorld pass through to a more secure position for GardaWorld staff and customer assets around the world, further confirming GardaWorld’s place as a market and innovation leader in the security space.
The installations feature customised combinations of latest generation technology from IDIS IDIS and GardaWorld announced the successful installation rollout of IDIS video surveillance technology across multiple sites in the United States and Canada. The existing installations include more than 800 IDIS cameras and recorders, a number that will continue to grow with ongoing and planned installations in 2017. IDIS DirectCX analogue and DirectIP technology The international installations feature customised combinations of latest generation technology from IDIS, including analogue and IP networked cameras and recorders and powerful IDIS video management software (VMS), scaled and customised across 250+ sites, including those in large, small, urban, and rural environments, both upgrades and new installations. More than 800 IDIS cameras, recorders, and the establishment of two major central monitoring facilities reflect a seamless integration of IDIS DirectCX analogue and DirectIP technology, and the powerful agility of IDIS’s most powerful and flexible VMS, IDIS Solution Suite. Both the larger solution and individual site installations were customised to meet specific requirements for each site, while IDIS’s signature ease of installation and use minimised installation time, headaches, and effectively eliminated downtime for the 24/7 security solutions provider. Agile and flexible surveillance solution “The safety and security of both our customers’ assets and the employees in our GardaWorld family is our paramount concern” “GardaWorld’s reputation as a global leader in the security space preceded it and it has been our honour to partner with them to maximise safety and security through next-generation surveillance,” said Andrew Myung, President of IDIS America. “IDIS has made our mark over 20 years in the surveillance industry providing a complete range of agile, flexible, single-sourced surveillance solutions, able to meet any need of any size.” “Our work with GardaWorld—seamlessly incorporating DirectCX and DirectIP offerings, as needed to meet the requirements of multiple sites of differing size, while still delivering comprehensive situational awareness and an optimised surveillance posture to our client—is a true example of this differentiator. We are proud of what we have done with GardaWorld so far and look forward to our future work with this industry leader.” Asset management and employee safety Noted Guy Côté, Vice President and Chief Security Officer for GardaWorld, “GardaWorld is a known global leader in security, cash logistics, and cash management, with a reputation for excellence and customer satisfaction in all we do. The safety and security of both our customers’ assets and the employees in our GardaWorld family is our paramount concern. So, it is no exaggeration to say that our standards are high when it comes to the security solutions we, in turn, deploy to secure our own operations.”“IDIS meets our high standards and more with a surveillance offering that is as committed to our security requirements as we are. IDIS technology delivers powerful features and capabilities in a variety of ways that meet needs as diverse as our differing locations and custom requirements. Whether analogue or IP networked solutions, new installations or upgrades, or at urban or remote sites, IDIS solutions have proven flexible, scalable, and customisable to deliver the appropriate technology in the ideal way for each requirement. We are pleased with the partnership we have created with IDIS over the past year and look forward to the continued benefit we’ll receive from current and planned installations of IDIS technology.”