Workforce management systems gather and analyse information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimises operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customisable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organisations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimised to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyse current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyse current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalise resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customisable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
Trackforce has entered the retail market with a leading security workforce and activities management platform that empowers retailers to effectively manage their physical security and loss prevention environment. The platform delivers actionable data analytics to anticipate, assess, and mitigate risk; it enhances compliancy management, and helps supervisors manage more resources at multiple sites from one centralised location. Retail security and loss prevention teams operate in a challenging and complex environment" Retail Security According to Guirchaume Abitbol, CEO and Founder of Trackforce, “Retail security and loss prevention teams operate in a challenging and complex environment. To be successful they must access the best type of technology to support their security and loss prevention teams and streamline management of the entire security and risk environment. Our platform is seamless. Simpler to operate and more cost effective, it helps retailers deliver enhanced shopper safety while optimising security and loss prevention management.” Trackforce supports security and loss prevention teams by giving them predictive and historical data analytics to boost their strategic decision-making capabilities. The SaaS platform’s predictive analytics capabilities facilitate easy identification and analysis of theft patterns so that weak areas within the store can be improved to reduce risk and loss. Historic data are analysed, cross-referenced with trends and industry best practices, and then broken down. The resulting intelligence can then be used to fine tune security both within the store and externally. Trackforce SaaS platform The platform also consolidates and centralises the security command and control function, eliminating the expense of posting multiple supervisors at various sites. “Now one supervisor using the Trackforce command center is empowered with communication and management capabilities to effectively oversee security at numerous retail sites. The supervisor can communicate over multiple communication channels to security officers at all locations they are responsible for,” adds Abitbol. “This delivers major budgetary savings for the retail enterprise without compromising quality in any aspect of its security environment.” The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records Security and risk management within the retail environment is complex, with numerous code and compliancy requirements. Missing a deadline can result in severe fines, increased insurance premiums, or even prosecution. The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records and proactively alerting stakeholders when licenses need renewing and audits and inspections are due. The security manager commands a dashboard view of the entire regulatory and compliancy landscape across all store locations. Security and risk management “No two retail security departments are the same,” concludes Abitbol. “So we help retail clients customise their Trackforce workforce management platform based on their unique security, loss prevention, and risk environment. Trackforce eliminates the need for time-consuming paper reports and antiquated guard tour devices. It assists security officers and loss prevention officers in fulfilling their duties effectively, giving them improved capabilities to help them face their security challenges with greater efficiency and economy.”
Trackforce, the security workforce management platform, announces the appointment of Christophe Kloussing as Vice President of Sales for North America. Kloussing brings 20 years of experience in senior positions in the U. S. and Europe to his new leadership of all Trackforce North America sales initiatives. He intends to identify and develop new business opportunities, implement fresh strategies for customer retention and growth, and uphold the company’s current position as market leader. Positively impact companies’ operation Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day"“I’m excited to join Trackforce and work with a focussed team at such a well-established, successful business with proven solutions,” says Kloussing. “Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day. I am very happy to become part of a great company that is focussed on creating customer value. Mobile and analytics are rapidly becoming central components of the Trackforce platform’s strategy for organisations in a variety of industries - this is where I can help.” Kloussing is the former VP of sales, Analytics Americas, for Arvato CRM Solutions, a Bertlesmann company. He also served as Regional VP of Sales at NICE, the world's leading provider of both cloud and on-premises enterprise software solutions that delivers advanced data analytics. Sales achievements in high tech and software “With his broad experience and renowned sales achievements in high tech and software, Christophe brings us a wealth of experience and a track record of success,” says Guirchaume Abitbol, CEO and founder of Trackforce. Trackforce's SaaS workforce management platform delivers crucial business intelligence, KPIs and analytics“We are confident that his strategic insight and ability to build and lead results-focussed sales teams will be an asset to our company and help us sustain our current growth trajectory. We welcome him to our team.” Kloussing earned his MBA from ESSEC Business School in France and is fluent in French and English. In his spare time, he enjoys riding his Harley Davidson, travelling and piloting drones. Enhancing security officer operations Over the past two decades, Trackforce has risen to become a recognised global market leader by improving security officer operations and productivity while reducing cost and risk via innovative mobile and desktop applications. The company implements solutions in 45 countries for clients such as G4S, Whelan Security, SecurAmerica, McKesson Corporation, and Inter-Con Security Systems. Their feature-rich, intuitive, and customisable SaaS workforce management platform eliminates the need for paper reports and antiquated guard tour devices. It also delivers crucial business intelligence, KPIs and analytics that enhance business operations. More than 200,000 professionals at over 20,000 customer sites use Trackforce every day to ensure reliable security and improve operational efficiency.
Intersec 2017 to host a record international coverage of exhibitors for security, safety, and fire protection solutions European exhibitors are making their presence felt at a trade fair for security, safety, and fire protection, with the UK, Germany, Italy, and France leading the way in boosting exports to the buoyant Middle East market. Intersec 2017 will feature more than 1,200 exhibitors from 52 countries when it opens from 22-24 January at the Dubai International Convention and Exhibition Centre, with 85 per cent (56,000) of exhibition space occupied by international companies. Record international coverage The record international coverage is spearheaded by a 10 per cent year-on-year increase in exhibitors from Germany and the UK, as 82 German companies (64 pavilion and 18 standalone exhibitors) line-up alongside 143 British companies (86 pavilion and 57 standalone exhibitors). With 51 exhibitors (30 pavilion and 20 standalone), Italy will again have a dominant presence at the 19th edition of Intersec, while a French Pavilion will debut among nine returning pavilions from Canada, China, Hong Kong, India, Pakistan, Singapore, South Korea, Taiwan, and the USA. All will take aim at a Middle East commercial security and fire safety systems market that’s estimated to be worth a combined US$9.4 billion in 2017, according to analysts Frost & Sullivan. Security global trends “The strong international participation at Intersec underlines the enormous potential in the Middle East as an increasingly sophisticated destination for quality safety, security and fire protection products and services,” said Ahmed Pauwels, CEO of Messe Frankfurt Middle East, the organiser of Intersec. “With security and safety high on everyone’s priority lists, Intersec 2017 will lay the platform for the latest global trends and developments, connecting leading international players with regional buyers.” "The Middle East is a greatmarket for UK exporters as the region appreciates innovativeand quality products which isat the core of Britishmanufacturing and services" The UK pavilion will feature the biggest names in the business across several of Intersec’s key sections, including Commercial Security (46 companies), Fire & Rescue (23 companies), Homeland Security & Policing (six companies), and Safety & Health (10 companies). Exhibiting security solutions provider Exhibitors headlining at the British Security Industry Association (BSIA)-backed pavilion include 360 Vision, Cortech, Norbain, Texcom, VCA, and Winsted. Standalone exhibitors include Tyco, the world’s 7th largest security solutions provider, and Bristol Uniforms, a leading global provider of emergency services protective clothing. Daren Wood, the BSIA’s Membership and Export Services Manager, said, “It’s testament to the continued importance Intersec plays in the international event calendar, that the UK Pavilions have built on the success of 2016, attracting even more exhibitors in 2017.” “The Middle East is a great market for UK exporters as the region appreciates innovative and quality products which is at the core of British manufacturing and services.” Inaugural French Pavilion Meanwhile, a 30-strong exhibitor line-up next year represents the largest ever participation at Intersec from France, including 10 in the inaugural French Pavilion. These include CNPP, Evolis, POK, Profoam, R-Pons, Spynel, STid, and Trackforce, a Software as a Service company specialising in web-based and mobile application platforms for real-time operational management of security services. Guirchaume Abitbol, President and CEO of Trackforce, said the company is currently working with one of the largest Middle East security companies to implement its solution in local malls and airports. “As an international company, growing at a great pace, we’re excited to release our products into the Middle East,” said Abitbol. “We’ll be showcasing our two main security operations management products at Intersec 2017 – a desktop software and a mobile app. We’ve been established in South Africa for the past two years and are just beginning to establish ourselves in the Middle East.” R-Pons will also demonstrate its unique capabilities as one of France’s leading manufacturers of firefighting equipment, including fire brigade equipment, hose reels, monitors and couplings. Intersec 2017 is expected toattract more 31,000 visitorsfrom 128 countries, as theyseek the latest solutionsacross seven show sectionsof Commercial Security Sébastien Chartier, Export Manager of R-Pons, said, “R-Pons will exhibit for the second time at Intersec, and our goal is to extend our export activity to the Middle East countries. The products we’ll show are specially adapted to petro-chemical plants.” “Our international recognition in the industrial, oil & gas, chemical, and fire brigade markets make us a key actor of the fire-fighting sector, and we’re convinced our range of high technology firefighting products will attract the attention and interest of visitors at Intersec 2017.” Innovations at USA Pavilion Also in the fire & rescue section in the USA Pavilion is Weflo Valve, which will display its UL / FM waterflow detectors, supervisory and pressure switches, along with new nozzle configurations for fire hydrants. Patrick Gray, Director of Market Development at Weflo Valve, said, “Approximately 25 per cent of our sales are to the Middle East, and we expect overall sales growth over the next 10 years, as customers in the region become more aware of our product lines.” Elsewhere, NVT Phybridge, a Canadian manufacturer of long reach Ethernet switches intended to aid customers extend their IP network simply and cost effectively, will present clients effective solutions to enable easy migration to IP security solutions. Steven Fair, Executive Vice President of NVT Phybridge said, “We’re expanding our sales in the Middle East and see this market as a big part of our growth strategy. We’re introducing new technology that will be able to deliver even more value to the building of new facilities looking to extend Ethernet to longer distances with PoE.” Commercial security sections Intersec 2017 is expected to attract more 31,000 visitors from 128 countries, as they seek the latest solutions across seven show sections of Commercial Security, Fire & Rescue, Safety & Health, Homeland Security & Policing, Perimeter & Physical Security, Information Security, and Smart Home & Building Automation. The annual showcase will feature a three-day conference programme; the Intersec Fire Safety Conference on 22 January; the Critical Infrastructure Security Conference, from 23-24 January; and the Security Industry Regulatory Agency (SIRA) Forum, on 24 January. Intersec 2017 is held under the patronage of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, and officially supported by Dubai Police, the Dubai Civil Defence, and Dubai Police Academy. Save
With the new integration, visually enriched activity reports are automatically recorded in Perspective Trackforce™, a leading provider of officer management technology, and PPM 2000, a leading incident, investigation, and case management software company, announced a new integration between their physical security solutions GuardTek™ and Perspective by PPM™ at ASIS 2014. With the new integration, visually enriched activity reports created by security officers on the GuardTek platform through m-Post or Patrol products are automatically recorded in Perspective, enabling command centers to seamlessly process field activities without the burden of entering report data manually. “We are very excited to launch this new integration,” said Guirchaume Abitbol, CEO and President of Trackforce. “PPM is a wonderful partner with great technology. The new integration should help a number of joint customers expand their capabilities and real-time reporting.” With bi-directional communication between the applications, call categories configured in Perspective can immediately be available to officers using the GuardTek products after an import. Once the report is submitted, report details with field selections, text, and pictures are available instantly within Perspective. Similar to event and activity reports, guard tour reports are transmitted into Perspective and are available as PDFs regardless of the type of device used to complete the tour. “If you are looking for a solid officer management product tightly bound to our incident management tools, the team at Trackforce has completed an excellent integration to Perspective,” said Brian McIlravey, Co-CEO of PPM. “It combines two market leading products and companies and expands options for clients with mobile officers.”
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