Trackforce Valiant announced its acquisition of Silvertrac Software. Silvertrac - Capterra’s highest-rated security guard management software - joins forces with the recent acquisition of Valiant Solutions by Trackforce to expand its portfolio in the security guard market. With over 2,500 customers, 300,000 users and 30,000 customer sites in 45 countries, Trackforce Valiant is recognised as a workforce management solution in the physical security industry. Trackforce Valiant is an all-in-one solution to automate security workforce management. It has a wide range of tools, including visitor management and command center (GSOC) as well as scheduling, payroll and billing management. Trackforce Valiant’s product offerings set it apart as the most comprehensive operations management solution available to the industry, helping enterprise security operations run more efficiently. Physical security industry Some of Trackforce Valiant’s most notable clients are Allied Universal, G4S, SecurAmerica, and Inter-Con Security Systems. With over 600 customers in North America, Silvertrac Software will continue to focus on servicing small to medium-sized businesses in the physical security industry. SMB manned guarding operations are looking for a technology solution that will increase guard accountability and improve reporting procedures but usually cannot utilise the full range of an enterprise-level solution like Trackforce Valiant. For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution" Silvertrac offers a streamlined, simple guard management software that focuses on top-notch customer service and support that is vital to the growth of these operations. “Our acquisition of Silvertrac follows Trackforce Valiant’s strategy of providing guard firms of all sizes with a purpose-built solution to run their business,” states George Wright, Trackforce Valiant CEO. Security workforce management “We are very excited about the security guard industry and the opportunity to offer visibility and control to companies of all sizes. The two companies share a solid objective of combining people, process, and technology to help our customers address the complexities of the market.” Chris Anderson, founder of Silvertrac Software, adds, “We see great synergies between Silvertrac and Trackforce Valiant and are looking forward to joining the global provider in security workforce management. For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution. The new relationship with Trackforce Valiant offers us the opportunity to continue this mission.”
Trackforce™, a security workforce management platform, announces its acquisition of Valiant Solutions Inc., a provider of Human Capital Management (HCM) software solutions. The new company, Trackforce Valiant, now delivers all-in-one security workforce management platform: the only comprehensive operations management solution available to the industry. Building on a pedigree and industry knowledge of physical security, Trackforce Valiant is a purpose-built solution that supports the growing needs of security guard companies worldwide. As a result of this acquisition, Trackforce Valiant now enables automation of every single aspect of a security company’s operations, including crucial back office functions such as billing, payroll, time and labor management (TLM), human resource management (HR), and employee and client onboarding. This game-changing upgrade still delivers Trackforce’s globally proven front-line capabilities, including tracking guard tours, visitor management, incident reports, and more, in a paperless environment devoid of antiquated guard tour devices. We are now able to offer end-to-end management of the entire security company workforce environment" “Trackforce is one of the most innovative solutions for security guard management, and Valiant Solutions joining our team has created an exciting opportunity in the market,” explains Trackforce Valiant’s new CEO George Wright. “By bringing Valiant’s solutions onto one unified platform, we are now able to offer end-to-end management of the entire security company workforce environment that combines people, process, and technology in one seamless solution that benefits security company management, the workforce, and clients. Everyone wins together.” Intuitive SaaS solution Trackforce Valiant is a complete platform for security companies. “Our clients gain access to an entire feature-rich, intuitive, and customisable SaaS solution. With this news, we are now the market leader in providing secure productivity tools for the trusted workforce,” adds Wright. For security guarding companies, the benefits of the full Trackforce Valiant platform are massive. The fully automated back office environment increases productivity, saves time on operational and HR processes, and optimises the management and utilisation of all security employees with mobile and desktop applications. All the shift data and hours worked by each security officer are easily tracked, then processed by an intelligent back-office management platform, thus minimising payroll processing time for all security personnel. In the field, the platform empowers security officer supervisors with intelligence-driven technology fed by data captured on smartphones by guards on the front line. This improved access to relevant data supports more effective management of more customer sites and assets while maintaining a high standard of service irrespective of location. A unified front-line and back-office management system ultimately allows users to manage and track not only who is assigned to each site but also any security officer activity, all with an unmatched level of vigilance. Holistic view of security operations Trackforce implements solutions for clients such as G4S, SecurAmerica and Inter-Con Security Systems, among others What is more, security company customers can attain fresh insights to improve management with greater transparency, real-time KPIs, and a holistic view of their security operations based on data captured by officers on duty. “Trackforce has become an integral partner in the success and growth of our security company,” observes Joe Murphy, Senior Vice-President at SecurAmerica. “Since implementing the Trackforce platform several years ago, we have established a solid foundation, and we are now building on it to provide the highest level of services and demonstrable value to our customers.” “We have been using Valiant for many years, and I have been consistently impressed with the professionalism of Valiant’s staff, the ease of use of the software, and the wide variety of tools at my disposal,” remarks Ken Grossberger, Vice President of Elite Investigations. “I’ve always received timely, helpful responses to any issues, and Valiant continuously improves current products while bringing new ones online. Valiant’s team has always done a great job for us, and I’m excited to see what this new announcement brings for our business.” Trackforce implements solutions for clients such as G4S, Whelan Security, SecurAmerica, McKesson Corporation, and Inter-Con Security Systems, among many others.