Johnson Controls has announced the introduction of the DSC LTE Universal and PowerSeries Neo LTE Alarm Communicators, offering flexible communication options that work with LTE and existing 3G* networks. The new communicators ensure current and future compatibility with more modern cellular networks as mobile providers have started to phase out their legacy 2G/3G communication networks. High-speed communications The DSC family of LTE Universal Alarm Communicators provides compatibility with most security panels offered in the market today, ensuring a smooth transition to LTE. The PowerSeries Neo LTE Alarm Communicator ensures high-speed, reliable communications now and into the future by providing cellular and/or IP connectivity, in addition to the encrypted PowerG wireless technology used by PowerSeries Neo. “Today, 2G (GPRS/CDMA) networks are being shut down and even 3G (HSPA/HSPA+/EVDO) networks have started to give way to the power and longevity of LTE,” said Dwayne Salsman, Senior Product Manager, Building Technologies & Solutions, Johnson Controls. “Investing in an LTE Communicator now will help companies protect their security system investment and extend the usefulness and effectiveness of their existing system.” Switching to an LTE Communicator allows customers to upgrade without replacing the entire system with the knowledge that they have invested in a product that will be viable for many more years to come.
The enhancement gives central stations the flexibility to monitor both IP and PSTN alarm signals to create the most powerful receiver solution to date Tyco Security Products, part of Johnson Controls, announced that Sur-Gard now supports PSTN line cards on the SG-System 5 receiver to give central stations the flexibility to monitor both IP and PSTN alarm signals to create the most powerful receiver solution to date. SG-System 5 IP and PSTN With this enhancement, SG-System 5 can support a combination of 24 IP or PSTN line cards. More than 150 communication formats are supported through the PSTN line cards, which features patented Automatic Hand Shake (AHS) technology to remember the required handshake and/format of the incoming events resulting in an expedited signal processing time. “The security industry still has many central stations that are monitoring alarm accounts over PSTN lines and we recognised the value of enhancing the SG-System 5 to support this method of communication”, said Dwayne Salsman, Senior Product Manager, Tyco Security Products. “This upgrade, along with the accompanying enhancements, enable central station operators and integrators the opportunity to provide their customers with technology-leading alarm monitoring capabilities.” Split Reporting Split Reporting allows central stations to use both CPMs simultaneously to split the data traffic over two paths Also new to SG-System 5 is the addition of Split Reporting, which allows central stations to use both CPMs simultaneously to split the data traffic over two paths to prevent overloading the stations automation software. In addition, Multi-port Automation allows users to expand up to four automation outputs per CPM (eight total per receiver) to distribute alarm events to multiple automation software connections to seamlessly handle the SG-System 5s 1.5 million account capability without issue. With the Logging Port, central stations can replicate the receivers automation output to integrate with a variety of 3rdparty applications without the requirement of signal acknowledgement. This capability is available through the purchase of an additional license. Integration with SureView Systems Immix A recent new feature of SG-System 5 receiver is its integration with Immix®, which is SureView Systems' video centric software platform. When paired with Immix®, the SG-System 5 can output alarm events, including visual verification alarms received from PowerSeries Neo systems, into a variety of different automation solution providers for a common user interface across multiple video solution providers. Immix® is UL Certified in the United States and BS8418 compliant in Europe. It consolidates a wide range of different security products into one simple operator interface dramatically improving the efficiency of central alarm monitoring stations offering next generation video monitoring services.
SG-System-Manitou central station integration supports visual alarm verification and reduced false alarms Tyco Security Products announced an enhanced integration between its SG-System 5 receiver and Bold Technologies’ Manitou central station software. The enhanced integration means that Manitou now supports visual alarm verification provided through SG-System 5 to provide central stations with the tools they need to more accurately access alarm situations and to reduce false alarms. Visual verification The SG-System 5 IP-based receiver supports visual verification via its compatibility with the DSC PowerSeries Neo platform and wireless PowerG PIR Security motion detectors with camera. When an alarm is triggered, the SG-System 5 receiver can instantly send still images – one clip every two second for a 10 second post alarm clip – into Manitou for assessment and possible action by authorities. The benefit of the systems integration is that it can help to reduce the possibility of costly false alarms, while at the same time providing valuable information in a real alarm situation. “Our partnership with the Manitou software from Bold Technologies provides central stations with the optimised solutions available to help central station operators manage and quickly respond to alarms,” said Dwayne Salsman, Sr. Product Manager, Tyco Security Products. “Our SG-System 5 receiver reduces the cost of ownership to central stations by cutting down on costly false alarms.” One Point of Control Bold Technologies delivers software solutions. Its flagship product, Manitou, centralises alarm handling functions to provide “One Point of Control,” removing the requirement for central stations to maintain multiple systems and allowing immediate reductions in data entry time, operator error and training over multiple systems. Manitou incorporates video, access control, GPS, PERS devices into a single interface for the central station operator. “We are excited to work with Tyco Security Products to enable visual verification in Manitou through SG-System 5,” said Rod Coles, CEO of Bold Technologies. “The SG-System 5 is built on the Sur-Gard quality standards and is one of the more popular receivers that our customers utilise. Offering this enhancement functionality will mutually benefit our customers.” SG-System 5 offers important features such as integrated redundancy and future-proofing through its capacity to monitor up to 1,474,560 IP cellular or Ethernet communicators through upgradeable memory or license keys.